Every review we hold for the South Norfolk office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSuperb service from Lorraine and her staff. Property was very effectively marketed and sold quickly. We were kept informed of progress and requirements promptly, so the sale progress was not held up. Very friendly and efficient staff. A very professional team.
Thank you Abbotts.
Debbie · 25 October 2018
Agent replied · 23 October 2024
Thank you Debbie for your wonderful review! It is great to read that you were happy with the way your property was marketed and that you found the team professional, efficient and friendly.
Kind regards, Scott
★★★★★ 5/5
GoogleWe would like to thank Lorraine and the team for their help and support. They have been professional, efficient and gone above and beyond to help keep things moving. Would recommend them to anyone.
Sue · 24 October 2021
Agent replied · 23 October 2024
Many thanks for the fantastic 5* review and recommendation. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleMany thanks to Lorraine and her team for making the recent sale of my home a swift and seamless process.
I would highly recommend Abbots Wymondham.
Tim · 24 October 2022
Agent replied · 23 October 2024
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 1/5
GoogleAbbotts Wymondham have been appalling! Made an offer on a property and have been strung along for 3.5 weeks until they got a better offer, resulting in us not making an offer on other properties and losing out! The manager is awful and communication is non existent! I will never make another offer on a property listed with Abbotts, even if it was my dream home! They need to learn some basic customer service!!!
Emily · 24 October 2022
Agent replied · 23 October 2024
Hello,
Myself and my team pride ourselves on giving a good service to both our sellers and buyers. Communication is always on the top of our agenda and very important to us. I am sorry to read you feel this way and would embrace the opportunity to talk to you further about your comments, either in branch or via review@countrywide.co.uk.
Kind regards, Scott @ Customer Relations.
★★★★★ 1/5
TrustpilotDO NOT USE THIS COMPANY Used this…
DO NOT USE THIS COMPANY Used this company (colchester branch) to try and sell my house biggest mistake I've ever made. No feedback on any of my 8 viewing over the 3mths with them. Even the regional manager complete liar. Estate agents turning up on unconfirmed bookings. As a first time seller this has had a big affect on selling my house as to the time it has spent on the market. New local agents total different experience we'll run loads of viewings loads of feedback just wish i had gone with them first
Andrew · 27 July 2024
★★★★★ 1/5
GoogleI came down from Sheffield to view a house and had a separate appointment with a financial advisor. The original financial advisor passed to Ariane to deal with a 12 o'clock appointment. Received no call back. I waited and waited so left a couple of voicemails but no response. Poor poor customer service and left bitterly disappointed.
Karl · 27 January 2024
Agent replied · 23 October 2024
Thank you for making us aware of your experience, please do contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIn September we contacted Abbott’s to assist in selling our bungalow in Wicklewood. From the initial valuation to the sale completion of our property the team in branch could not have been more helpful and professional in there work. They took on all viewings on our behalf and communication between us the buyers and solicitors was excellent making the process a very stress free one..
Thank you once again Alan.PositiveResponsiveness, Quality, Professionalism, Value
Alan · 24 October 2022
Agent replied · 23 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleChelsie the mortgage advisor has been such a huge help with buying our first property. Working tiredlessly to get us to the end goal which we eventually got too! Nothing but helpful kind and understanding that we was totally clueless of everything in the process always happy to sot and discuss anything (most things) that confused us.
I could not recommend her more. Althought we dis not buy through abbots, each time we called, the staff was very friendly very responsive and with all the agencies we did come across they where the best and friendliest just a shame the house wasnt through them too!
Very happy furst time buyers herePositiveResponsiveness, Quality, Professionalism, Value
Sophie · 24 October 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI bought a property through Abbotts Wymondham and they were by far the best agents of any I viewed with, very organised, responsive and helpful. They also had most of the properties I was interested in viewing in the area on their books, so I dealt with them quite a lot.
I would also add that they were much more helpful, and treated me better, than the agents I sold my outgoing property with (the ones I was actually paying for!). Can't recommend enough, I would definitely use them to sell if I were ever to move again.PositiveResponsiveness, Professionalism
Chris · 24 October 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe found our house through the team at Abbotts Wymondham. All staff were professional, reliable and super helpful. They were able to recommend houses for us to view that were right for us, they communicated very well with both us and the house sellers. When viewing they were all covid aware and responsible regarding regulations.
Any questions we had during the viewing, offer and purchase stage they were very happy to help. Even a 'Welcome to your New Home Gift' from them -Thank youPositiveResponsiveness, Quality, Professionalism
Sarah · 24 October 2021
Agent replied · 23 October 2024
Thank you for your wonderful 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLorraine from Abbots is an outstanding estate agent. She has sold 3 properties for us swiftly. She is efficient, professional and friendly. I cannot recommend Lorraine enough and would always go back to her for any future property transactions.
Lorraine · 25 October 2019
Agent replied · 23 October 2024
Dear Ms Wilkinson,
Congratulations on the sale of your property. The branch team aims to be efficient and responsible and it's great to see that you were able to benefit from their continued personal service. Thank you so much.
Kind Regards, Sarah
★★★★★ 5/5
GoogleDanny and Lorraine have been extremely helpful and reassuring showing us round properties in the area and negotiating our purchase. Verity has been extremely thorough and friendly, helping us to navigate mortgage options. Our thanks to a great team.
Heidi · 25 October 2019
Agent replied · 23 October 2024
Thank you for your kind review and 5*'s! I will of course make sure your words are passed on to our local team. Kind regards, Scot
★★★★★ 5/5
GoogleChelsea was brilliant from start to finish - excellent communication, prompt and honest information, clear and accurate discussions made the whole process of purchasing my property smooth and stress free.PositiveProfessionalism
Rachael · 24 October 2021
Agent replied · 23 October 2024
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
★★★★★ 5/5
GoogleLorraine & her team sold my house within 2 weeks helping me out of a desperate situation.
Couldn't ask for a more dedicated team who were there for me throughout the whole process.
I cannot recommend them more.
Julie · 8 November 2024
Agent replied · 11 November 2024
Thank you Julie for your terrific recommendation and for your complimentary comments and 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAbbots of Wymondham were so very helpfull and patient during what was a slow conveyance caused by the solicitors, we can thoroughly
recommend them to anyone ,either buying or selling.
Our special thanks to Lorraine, Dian,and elaine..
Brian & Glynis
Brigsy · 25 October 2017
Agent replied · 23 October 2024
Hello Brian, Thank you for taking the time to leave this 5* review and recommendation. I am pleased to see that you were supported by the team at Abbotts in Wymondham. I will pass on your kind comment to Lorraine, Dian, Elaine and the entire team. Kind regards, Sarah.
★★★★★ 5/5
GoogleI used Chelsie from the Branch as my Mortgage advisor and I only can highly recommend her.....she is friendly, competent and goes above and beyond....she helped me to get my Mortgage sorted when I thought I never would get any and sorted my insurance out too....she also explained everything to me and helped me to fill forms out...I could call or text and she was always happy to help...I now enjoying my new home and can’t thank her enough 😊
Andrea · 24 October 2020
Agent replied · 23 October 2024
Thank you for your 5* review! Wonderful to read such great comments about our local team. Kind regards, Scott.
★★★★★ 5/5
GoogleFrom the moment we contacted Abbots Wymondham office to value our house we couldn’t of wished for a better service, the whole team are amazing, nothing to much trouble, great communication throughout, very friendly and helpful and sold within a week of going on the market.
We couldn’t of wished for more, a BIG thank you to the whole team (as you all played a part) for making what could of been a very stressful time not stressful in the slightest.
Christine · 24 October 2020
Agent replied · 23 October 2024
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Best wishes, Scott
★★★★★ 5/5
GoogleI have been looking to purchase a house in the Wymondham area over the past few weeks and have found that many of the houses i have been interested in have been listed by Abbotts. After dealing with the team there on a few occasions it is easy to understand why! Chelsea and Ellen have been great with advising me on the area, as i am not very familiar with Wymondham, also showing me property's that may be of interest to me rather than just showing me every property they have for sale in the area. As someone looking to purchase in Wymondham i would recommend Abbotts to anyone looking to sell.
Ian · 24 October 2020
Agent replied · 23 October 2024
Thank you for your 5* review of our local team and taking the time to do so. Your comments and nice words will be forwarded to our local team. Best wishes, Scott @ Customer Relations
★★★★★ 5/5
TrustpilotThank you to Mr Sharma & Abbott’s
I would like to say thank you to Mr Sharma & Abbott’s for helping me find tenants for my old family home. He was very responsive and helpful during the process and would recommend Abbott’s to any other landlord looking for a smooth transition from start to finish. Mr Sharma is a very good man.
Jason · 5 April 2022
★★★★★ 5/5
GoogleDue to reduncacy, covid and furlough, purchasing our first house was a very long process which Chelsie helped us with over a stretch of about 2 years. We finally moved into our first home this month and shes been fab the whole way through! Helping us out with all questions and queries, sending through homes to view and just being supportive throughout the whole process. Highly reccomend and thank you again!!PositiveResponsiveness, Quality, Professionalism
Emma · 24 October 2021
Agent replied · 23 October 2024
Many thanks for your fantastic 5* review, kind words and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotAbbotts Estate Agents Wymondham what an…
Abbotts Estate Agents Wymondham what an amazing experience from Lorraine coming to my house to measure up and explain the whole process, to them showing all the potential buyers round, keeping me updated regularly and chasing the Solicitors and buyers throughout. Would highly recommend them if you are considering selling your property.
A · 2 April 2025
★★★★★ 1/5
TrustpilotAnother week waiting for my overpaid…
Another week waiting for my overpaid rent. It's a complete shambles of a company. Liers and absolute scammers. They can't locate a payment by a landlord. Joke. They deserve to be shut down for good. -10/5
Mateusz · 23 September 2025
★★★★★ 5/5
GoogleI received excellent service from all the staff on the sale of my late mother’s house, very thoughtful and understanding. I would recommend highly. Many thanks Lorraine and team.
Trisha · 13 December 2019
Agent replied · 11 December 2024
Thank you for taking the time to leave us your amazing comments. I will make sure the local team are made aware of your 5* review and recommendation. Kind regards, Donna
★★★★★ 5/5
GoogleBuying and selling a house was a difficult and stressful experience. However, we had plenty of help from Abbotts of Wymondham, from Lorraine and Elaine especially who kept us informed of what was going on constantly, giving us feedback about potential buyers, contacting and chasing up solicitors on our behalf and also going beyond the call of duty by assisting us with our onward purchase which was not through them.
I commend them for their hard work and have already recommended them to other people.
Evan · 25 October 2017
Agent replied · 23 October 2024
Hi Evan, Thank you for taking the time to leave us this great, 5 star review! We know that moving and selling a house can be a stressful time so it's great to see that the personal and straightforward approach taken by the Wymondham branch of Abbotts made this a stress free experience for you. I will make sure you lovely comments are shared with Lorraine, Elaine and the rest of the team at the branch, kind regards.
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