Every review we hold for the South Norfolk office, from every platform, shown as written. First names only.
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5/5
GoogleHad to sell a property quickly and, after some lacklustre responses, ended up in the Abbotts Wymondham branch speaking to Lorraine who took the sale on. Everything was handled professionally. Even when the inevitable potholes in the road appeared Lorraine kept a tight grip on the wheel. The office team worked well together so I always felt able to speak to someone who could find relevant information quickly. I would be happy to use Abbotts in the future.
Andy Β· 22 February 2025
Agent replied Β· 9 May 2025
Thank you for your thoughtful 5* review Andy! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI cannot speak highly enough of the exceptional service I received from Lorraine and Ayesha at Abbotts Wymondham. From the very beginning, their professionalism, dedication, and expertise were evident, and they truly went above and beyond to ensure that every aspect of my property sale and subsequent purchase went smoothly.
Selling a home can be a daunting process, but Lorraine made it incredibly stress-free. Their deep understanding of the market allowed them to set a competitive price, and their marketing strategy was impeccable. Ayesha handled all inquiries and viewings with such efficiency and professionalism that it wasnβt long before we had multiple offers on the table.
In every interaction, Lorraine and Ayesha exhibited an unwavering commitment to customer satisfaction. They were always approachable, friendly, and ready to offer expert advice. Their dedication to their clients is truly commendable, and it is clear that they genuinely care about the people they work with.
We cannot thank you enough as we are about to move into our dream home!
Ryan and Beth
Ryan Β· 24 August 2024
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us your 5* review Ryan! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAyesha and the team at Abbotts Wymondham have been super helpful and accommodating during the purchase of my property. Thank you to the team there for making it a smooth process.
Sarah Β· 15 January 2026
Agent replied Β· 22 January 2026
Thank you for your kind words! We are happy to hear that Ayesha and our team were able to make your property purchase a smooth process. It was our pleasure to help you. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleFantastic team at Abbotts in Wymondham, from first meeting Lorraine the energy and interest she took in me and selling my house put me at ease.
The whole team from start to finish had been brilliant, always friendly, smiling and willing to help, chasing queries and keeping me updated along the way.
Thank you Lorraine, Aysher and the boys :)
Happy Christmas π
Pam Β· 10 December 2024
Agent replied Β· 24 December 2024
Thank you so much for your wonderful 5* review Pam! We're thrilled to hear that Lorraine, Aysher, and the rest of the team made your experience so positive. Wishing you a very Happy Christmas too! Best regards, Lucy, Customer Relations Team
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5/5
GoogleAbbotts Wymondham branch were great throughout a very frustrating and drawn out process. It was not the most simple of sales/purchases and they were also left negative reviews because I had bought the property over reviewer. That is unfair as they were kind & compassionate regarding the circumstances.
I am grateful to the team helping me relocate from Essex with advice on schools etc. We are settling in our home but would definitely use them again if we move again. Thanks Kelly, Ayesha & Lorraine you were great!
Kara Β· 24 October 2023
Agent replied Β· 23 October 2024
Thank you Kara for your kind review and wonderful recommendation! - Scott @ Customer Relations
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5/5
GoogleLorraine and her team were excellent. Lorraine is extremely knowledgeable, very thorough, totally committed, and has many years of experience. She offered careful guidance and sound advice throughout the process. A good number of serious potential buyers visited the property, and I was given frequent, helpful updates by the team. Once an offer was made, Lorraine remained in regular contact with all parties and ensured that the final stages went smoothly. I am very grateful to the whole team at Abbotts Wymondham for their invaluable support.
Carol Β· 24 October 2023
Agent replied Β· 23 October 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
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5/5
TrustpilotTim @ Kings Lynn - 5 Star!!
We brought a bungalow from a seller using Abbottβs at the beginning of the year. Tim @ Kings Lynn branch truly went above & beyond for us. He attended extra viewings, even on his Saturday day offs. He kept us updated as to progress. But above all else he was in constant contact with the seller & their solicitor, pushing them along to get the sale through in the timeframe we needed. He made endless phone calls, got involved in paperwork where he had no obligation to & was always on the end of the phone when we needed him. Would recommend Tim to anyone. I think he was as excited as we were the day we got the keys!!! Thank you
Abbey Β· 9 April 2025
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5/5
GoogleVery happy with the whole buying process. We are total newly and were completely unfamiliar with the process of buying a house in the UK. Everyone on the team was great, especially Ayesha!
It was also a pleasure working with Craig who advised us at all times with our Mortgage and was very patient with us. I will recommend Abbots!
Massive thanks!!!!
Maria & Gerion
MariaGerion Β· 25 July 2024
Agent replied Β· 23 October 2024
Thank you for your terrific 5* review and recommendation Maria. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI found the team at abbotts of Wymondham to be really helpful. Sale went through quickly and the team were chasing either end. We moved from Kent so when we booked to view the property after our offer was accepted the team allowed us a lot of time to measure for fittings and fixtures etc. This really helped. Many thanks
Paul Β· 23 September 2024
Agent replied Β· 23 October 2024
Many thanks Paul for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
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5/5
TrustpilotVery knowledgeable and helpful
Very knowledgeable and helpful. They prioritised sending the right person round rather than the number of people they sent round. Then, after we sold they were very helpful in the conveyancing process. They have a specific department for that who was able to explain things when I was unsure and to liaise with solicitors and the other agents. When problems arose they were key in resolving it and finding the right solution. While we worked mainly with Joanna from Thorpe Bay we also had a lot of help from Amy on the after sale. They have also continued to support us after the sale.
Kathryn Β· 2 June 2026
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1/5
TrustpilotKnock, knock. Who's There? ...No-one!
I can't truly rate the service because I've had none! I've tried for over a week to get some information on a property listed in their Stowemarket branch. I've left messages, I've emailed, I've used the chatbox, the contact form and made 4 phone calls, which no one answered or responds to the recorded messages I've left. I phoned a bigger branch who told me they would contact the branch and get them to call me....nothing. Not a peep. I started this a week ago, because I'm in Suffolk at the weekend and wanted to arrange a viewing. I've had to give up and make other plans. There is clearly something wrong with their communications dept. If they have one!?!
Steven Β· 20 November 2024
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5/5
GoogleGreat agent for an Investor - we recently opening OwnSpace Developments as a new property developer itβs important to build local relationships with fellow industry professionals. So we reached out to the Abbots Wymondham team. Our experience with them has been amazing, keeping us informed of potential properties and arranging viewings and keeping us regularly updated with potential Investment opportunities.
A special shout out to the following team members - Ayesha, Harrison and Lorraine
Paul Β· 11 August 2025
Agent replied Β· 8 September 2025
Thank you for choosing Abbots Wymondham for your property investment needs! We are thrilled to be a part of your journey and are committed to providing top-notch service. Ayesha, Harrison, and Lorraine are an incredible team and we appreciate your recognition of their hard work. Cheers to a successful partnership! Kind regards, Maggie, Customer Relations.
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5/5
GoogleLorraine and her team have been fantastic in selling my elderly parents property. Sadly my Dad suddenly had to go into care, and I moved my frail mother to be closer to me which is two hours away from Wymondhamβ¦. leaving the property empty. I need not have worried, the staff did recorded weekly checks to comply with insurance requirements, they arranged plenty of viewers and got us a good price- the staff even went and collected vital documents needed for conveyancing to save me a long drive- very kind and thoughtful. We had a bit of stress getting exchanged but Lorraine was onto it straight away- the new owners moved in yesterday. Thank you SO MUCH to you all at Wymondham office, you made a difficult situation much easier- we are eternally grateful. Xx
Amanda Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this great 5* review and your kind words. Kind regards, Lucy, Customer Relations.
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5/5
GoogleAmazing team. All incredibly friendly and accommodating. Great service from putting home on market. To multiple change of plans un related to them to finally getting to completion on my new home. Lorraine, Harry Ayeesha an the rest of the team thank you!! If anyone needs help moving I know without hesitation exactly where to suggest to go too. π
Amber Β· 1 November 2025
Agent replied Β· 22 November 2025
"Thank you so much for your kind words! We are dedicated to providing the best service possible to make your moving experience a breeze. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWe had a fantastic experience selling our home with Abbotts. From the very beginning, they were professional, proactive, and incredibly supportive. Their knowledge of the local market and expert advice helped us achieve a great outcome.
The team kept us well-informed throughout the process, providing regular updates and clear communication. They were always available to answer our questions and made what can be a stressful experience feel smooth and straightforward.
We truly appreciate their hard work and dedication and wouldnβt hesitate to recommend Abbotts to anyone looking to sell their property. Thank you for making the process so seamless and successful!
Danielle Β· 27 March 2025
Agent replied Β· 23 April 2025
Thank you Danielle for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleAs a property developer you always need an excellent estate agents. Recently just sold a property and Loraine and the team helped me every step of the way! Very informative, kept updating me on the sale as soon as new information arrived to them. Itβs my second time using Abbotts and there is definitely going to be a third! Great team!
Cameron Β· 24 October 2023
Agent replied Β· 23 October 2024
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleI didn't sell through this branch but was referred to the mortgage broker at the branch, Chelsie. I am so glad I was, it was so easy and stress free it was unbelievable. All the heavy lifting was done for me and it all went through extremely quickly. She also helped organise a home buyers survey on my purchase property which was performed very quickly too. I found her to be very friendly and helpful and by listening well and using her experience was very good at tailoring the available mortgages to my needs. There was definitely no hard sell and coming away with more than i needed or anything i didn't need which was really pleasing as I have experienced that before. She was very easy to talk to and ask questions and also someone I could talk too when things were getting stressful elsewhere with my moving process which was much appreciated . So yes she was very good all round. I wouldn't hesitate to recommend.
Paul Β· 24 October 2021
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
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5/5
GoogleI have moved house many times and I have to say that I have been extremely impressed with Abbotts in Wymondham. When viewing houses, Ellen was helpful and informative and went over and beyond to help me find my perfect home. The whole team were extremely supportive throughout the transaction, especially Lorraine and Sam who worked hard to make the process as stress free as possible. I would have no hesitation in recommending Abbotts to any of my friends and will definitely be using their services in the future.PositiveProfessionalism
Mike Β· 24 October 2021
Agent replied Β· 23 October 2024
Thank you for your 5* review and recommendation! Wonderful to read such great comments about our local team. Kind regards, Lucy, Customer Relations.
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5/5
GoogleLorraine and the team have been excellent throughout our house sale, from the valuation and marketing, keeping us updated as the sale progressed all the way through to contacting the solicitors multiple times a day in order to get exchange completed in time for us to complete on the planned day. I think I have spoken to every member of the team during the process and they have always been helpful and polite. We would definitely go to Abbotts in Wymondham again if we were to sell in the future.PositiveResponsiveness, Quality, Professionalism, Value
Dawn Β· 24 October 2021
Agent replied Β· 23 October 2024
Itβs really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
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1/5
TrustpilotAbbotts Mildenhall Lettings absolutelyβ¦
Abbotts Mildenhall Lettings absolutely dire, they stretch the truth, communication not even 1 star, we have been landlords over 20 years thought we would give the youbg new staff anotther chance, awful expereince. This write up does not refer to Zac on the sales side, he is very switched on.
Derfek Β· 4 September 2026
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5/5
GoogleWe recently purchased a property through Abbotts Wymondham, after a couple of years searching. They are, from our experience, the best Estate Agents in Wymondham. All the ladies are absolutely lovely, caring, helpful and always responded to our queries quickly by email or telephone. Thank you Abigail and Ellen for finding us our dream home and Thank you Lorraine and Sam for helping us through the process of purchasing it. We are so very happy!PositiveResponsiveness, Quality, Professionalism
Didi Β· 24 October 2021
Agent replied Β· 23 October 2024
Many thanks for your fantastic 5* review and kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleUsed Abbotts to sell my late fathers bungalow, Lorraine & Sam worked their socks off I received an Excellent service from them. Always keeping me up to date on progress, I would recommend Abbotts to everyone. Both of them were not ever to busy to talk to me, I mustnβt forget Aiesha she also stepped in when Lorraine & Sam were out of the office.
THANK YOU ABBOTTS !!!
Debbie Β· 24 October 2022
Agent replied Β· 23 October 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleWe have been working with Chelsie for the best part of 9 months, and has just helped us complete on our first house. We can honestly say Chelsie has been absolutely fantastic throughout the whole process. Very helpful, very responsive and very knowledgeable across all subjects. We will have no problem in referring anyone her way in the future. Abbotts are really lucky to have Chelsie on their team! Thank you very much!PositiveResponsiveness, Quality, Professionalism, Value
Noddy Β· 24 October 2021
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
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5/5
GoogleI bought my home through Abbotts in Wymondham and the whole experience was outstanding. Lorraine and Ayesha were brilliant. Fantastic communication, updates and support through the very stressful aspects of moving. They made the process seem less and I would highly recommend Abbotts in particular to the excellent customer service
Steve Β· 26 February 2024
Agent replied Β· 23 October 2024
Thanks for the wonderful 5* review and recommendation Steve! Best wishes, Lucy, Customer Relations.
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