Abbotts Wymondham reviews

★★★★★ 5/5

Google

Lorraine Marshall is our contact for our current sale and also was for the previous sale that happened just 15 months ago. She has been very focussed and helpful and has made our expirence of moving house as stress free as possible. At a time when moving is both fraught with stress and also expensive, it is good to have her helping us through the experience. We had a problem in losing our buyer, but Lorraine was great and found us a new buyer almost straight away. Since then things have progressed despite us losing out on properties we were hoping to buy. She was very supportive throughout without being at all demanding.

David · 24 October 2020

★★★★★ 1/5

Trustpilot

Money loss and poor professionalism

My experience with Abbotts Rental Agency was incredibly frustrating and disappointing. Not only did they fail to return our advance rent payment in a timely manner after vacating the home, but they also didn't support us in claiming it back from the landlady, resulting in a loss of our money. Additionally, they neglected to back up the deposit properly and unjustly deducted exorbitant amounts, citing unnecessary expenses such as £710 for cleaning and double payment for tap replacement. This lack of transparency and fair treatment is unacceptable, highlighting Abbotts Rental Agency's disregard for their customers' rights and financial well-being.

Anaz · 3 April 2024

★★★★★ 5/5

Google

Lorraine, Sam and her team should be commended in their efforts to procure the sale of our converted barn, which has proved to be a long and sometimes frustrating process. Our gratitude extends to their methods of communication. In particular, always making themselves available for that 'personal touch,' which in our case usually means a 1-2-1 drop into the branch without notice. Along with regular communiques inc texts, phone calls, mails, all vital when things seem not to be going as expected! Finally a special thanks for their resourcefulness when dealing with 'outside' organisations not normally associated with Estate Agents. Forget 'fixed price' agencies! As you DO NOT get this level of support!

Andy · 25 October 2019

★★★★★ 5/5

Google

We instructed Abbotts of Wymondham to market and sell our property earlier this year. Clear instructions were given from us reference our timeline and minimum value that we would accept. Lines of communication remained open, fluid and honest throughout our sale. Lorraine, Sam and the team have gone above and beyond our expectations in ensuring that the process maintains momentum and timelines have been achieved for all parties concerned. Overall we could not have been happier with the service we have received and we would highly recommend Lorraine and her team to anyone requiring their services.

Laura · 25 October 2019

★★★★★ 5/5

Google

We have recently moved from Essex to Norfolk and Chelsie Lambert was instrumental in ensuring the move went as smooth as possible, she extremely helpful with regards to sorting a mortgage product that suited both our needs as well as our budget, she was always on the end of the phone when needed Chelsie went above and beyond. I have no hesitation in recommending Chelsie to anyone.Thank you from the Board Family.

Frank · 24 October 2021

★★★★★ 1/5

Trustpilot

The Mildenhall branch I had rented my…

The Mildenhall branch I had rented my property thru for years lost or mislaid a contract for a period that I had to pay the Council Tax of some £400 for when it should have been the tenant they were paid the management fee for the period in question but even after calls to them over the months they have not paid me back it is appalling DO NOT USE THEM

Clive · 5 February 2026

★★★★★ 5/5

Google

Absolutely amazing from start to finish ? "Ayesha" and the team friendly calming did loads of working chasing stuff for us, securing the vendor, informing us, it could have been very very stressful as it was not a straight forward purchase.Thanks

Clinton · 15 January 2026

★★★★★ 5/5

Google

Lorraine and the team looked after us above and beyond expectations during the difficult procedures (caused by the lawyers!) of our sale and purchase.

Andy · 21 February 2025

★★★★★ 5/5

Google

I can't thank the team enough our move was not straight forward & Abbotts had to work extremely hard and kept there cool at all times. Extremely professional. Thank you to Lorraine, Samantha and Diane, Lisa . I would recommend Abbotts all day long and would advise using countrywide solicitors . We found it so much eaiser using them as a package because it saves so much time . I have tried it the other way the communication was problem . We are very happy with our new home All the best and thanks again

Sam · 25 October 2018

★★★★★ 5/5

Google

We cant thank Chelsie enough for everything she has done for us. She has been on a long journey with us from beginning to end. She never gave up! She made it all possible for us to finally beable to get our dream home. An amazing lady who did an amazing job. Supported and advised us all the way. We would recommend Chelsie to everybody looking to buy their dream home. BIG BIG THANKYOU CHELSIE.

Julie · 24 October 2020

★★★★★ 5/5

Google

Abbotts Wymondham is the most professional, friendly and polite estate agents that we have ever used. They listen to what you want, are considerate to your needs and provide a tailored service. They are exceptional.

Kat · 24 August 2024

★★★★★ 5/5

Google

Chelsie helped me purchase my first home, she was supportivie and kept me informed all the way through. Chelsie was always on top of the admin and never once did I need to chase her. Telephone updates and texts a plenty, i always knew we were making progress. A very nice person and a ray of light for the conveyancing industry. Thank you from myself and Caleb.PositiveResponsiveness, Quality, Professionalism, Value

James · 24 October 2021

★★★★★ 5/5

Google

Brought thru abbotts and Lorraine was great all the way thru and was very on the ball would use again 👍🏽 …

Connor · 22 February 2025

★★★★★ 5/5

Google

We found Abbotts absolutely fantastic. We found that Lorraine the branch manager went the extra mile. Danny and Sarah did the utmost to sell our property and were so very helpful with the sale of our house and Verity was great helping us with our finances. Sam was also very helpful making it a very smooth transaction and allowing us to begin the next chapter of our lives. Where other agents failed, Abbotts succeeded! 5 Stars!

Colin · 25 October 2019

★★★★★ 5/5

Google

I just want to say a HUGE thank you to Chelsie- Who from the moment we met her, made us feel so comfortable with everything, explained in detail all the processes and how everything would work, and was always there to listen to my rants! She has made buying our first home so effortless and enjoyable. I would recommend everyone to use her services, she is fantastic!!! Once again, thank you!!!

Alyssa · 24 October 2020

★★★★★ 5/5

Google

We had a great experience with Abbotts and would highly recommend them. They accompanied all viewings as we requested and surprisingly gave feed back, unprompted, on all of the viewings. They were excellent at chasing solicitors in the final drive to complete the sale. Their professional photographer was worth paying the extra for and hopefully we should receive this payment back now we have completed. Thank you Team Abbotts, Wymondham, for all your efforts!

Pauline · 25 October 2019

★★★★★ 5/5

Google

Lorraine and her team dealt with my house sale, I was blighted by a couple of idiots initially whose conduct was beyond belief.Abbotts helped me steer through the intricate selling web and eventually 8 days before Xmas I moved.The team were always supportive, dealt with my many queries and saw my viewpoint.I would unreservedly recommend Abbott’s to deal with a house sale.They are a great team.

John · 24 October 2021

★★★★★ 5/5

Google

Lorraine and Sam were excellent throughout the purchase of our new property! Things took much longer than any of us expected (due to our house sale with another agent), but the ladies kept us up to date every step of the way and it was a pleasure to have them on our side. A truly first class service and we are very grateful!PositiveResponsiveness, Quality, Professionalism, Value

Lisa · 24 October 2021

★★★★★ 5/5

Google

I would highly recommend Wymondham branch of Abbotts, the team, in particular Lorraine and Sam have been amazing helping me get my house sale and subsequent purchase through. They kept me up to date at all times and helped me keep sane in some stressful times with their calm and reassuring manner.. I really can’t thank them enough.

Caroline · 24 October 2022

★★★★★ 5/5

Google

Chelsie provided a top class service from day one when assisting with our mortgage for our recent purchase. Nothing was too much trouble; Chelsie has been attentive, responsive and communicative throughout the whole process. Nothing was too much trouble and we received regular updates and assistance throughout the whole process. We can’t recommend Chelsie enough if you’re looking for a stress free and professional service!

Christopher · 24 October 2021

★★★★★ 5/5

Google

Lorraine and the team at Abbotts were first class. They were really friendly and helpful, going the extra mile to help sell our home. I’d definately recommend them👍 …

Ewan · 25 June 2024

★★★★★ 5/5

Google

The team at Wymondham have been 1st class. Very professional, both for the seller and the buyer. Keeping both parties informed at all times. Thank you to Lorraine and her team.

John · 26 April 2024

★★★★★ 5/5

Google

The guys and gals at Abbotts Wymondham were excellent during my sale and purchase, kept me informed at regular intervals throughout. Photos for the website were done quickly, viewings were taken care of, and a buyer was found in less than a fortnight, which was ultimately the person we sold to a few months later. I'm not really sure how Abbotts could have done better. Thanks!

Tristan · 25 October 2019

★★★★★ 5/5

Google

Ayesha, Lorraine and her team provided an exceptional and professional service. Their kindness and support during some rocky moments in selling a property was outstanding. Thank you and Happy Christmas to the Wymondham Abbots Team

Lorraine · 28 December 2023