Abbotts Wymondham reviews

★★★★★ 5/5

Google

Fantastic team at Abbotts Wymondham. Great communications as always from Lorraine. Sold my parents Bungalow 2 years ago. Selling again and wouldn't use another estate agent!!

Richard · 20 January 2026

★★★★★ 5/5

Google

Great estate agents. Very professional service. Having moved a few times with other Estate agents can safely say Abbott’s are the best by far. None of the usual estate agent trouble with them being economical with the facts. Would thoroughly recommend to anybody. Many thanks Lorraine and your team.PositiveResponsiveness, Quality, Professionalism, Value

Will · 24 October 2021

★★★★★ 5/5

Google

Recently bought a property through Abbotts Wymondham office. Delt with Ayesha throughout the process. Everything went smoothly had no problems throughout and the sale was completed within 6 weeks..

V · 28 December 2023

★★★★★ 5/5

Google

Amazing service from start to finish. Have support us in the sale and purchase of properties, including finding a property I thought might not be possible! Great team and Lorraine is a powerhouse, who makes things happen! Thank you all

Sarah · 4 December 2024

★★★★★ 5/5

Google

We recently asked Chelsie for help with our Mortgage, which was up for renewal. We usually dread the thought of going through the whole process, but this has been completely stress free. Chelsie has been very thorough and responsive. We will definitely be contacting Chelsie again next time!PositiveResponsiveness, Professionalism

Shane · 24 October 2021

★★★★★ 5/5

Google

Consistently good communication throughout sale process, great customer service, very knowledgeable about local property market, would definitely recommend.

Pete · 15 January 2026

★★★★★ 5/5

Google

We bought through Abbots in Wymondham and we so impressed with the service that a few years later when we rented out and then sold, we asked for their help again. just friendly, straight forward and efficient. regular communication and they really took responsibility for keeping the process on track. Thank you Lorraine and the team.

Hollie · 25 October 2019

★★★★★ 5/5

Google

Just bought my first home and have been dealing with Lorraine from Abbott’s in Wymondham. Lorraine has been fantastic from the word go. It has been a smooth process and Lorraine has kept us up to date with the progress from start to finish. Can’t recommend her services enough! Thank you from Lewis and Sophie.

Lewis · 25 October 2019

★★★★★ 5/5

Google

We used Abbotts to sell and buy our new house. Lorraine was our agent throughout the process and she helped us all along the way! She gave us such good advice and help in what was a long process with some difficult moments! We couldn’t have done it without her. She is a true professional.

Helen · 25 October 2019

★★★★★ 5/5

Google

Everyone at Abbotts was extremely friendly from the moment I booked to view the property until we completed. Lorraine kept us informed of progress as the purchase went through, nothing was too much trouble. A great team, thank you!

Nicola · 24 October 2022

★★★★★ 5/5

Trustpilot

Fantastic Service!

Of the 3 estate agents I contacted to market my late mother's property in Ely, Pat Case from Abbotts stood out from the very start. He was professional and knowledgeable but not at all pushy. He valued the property at significantly more than other agents but I went with it since Pat clearly knows the local market better than I. Pat and Jack at Ely office knew I didn't want to conduct any viewings as it was a bit of an emotional sale and not once did they ask me to. They did six viewings on the first Saturday which cannot have been easy for them, particularly at relatively short notice, but they did it willingly. Their enthusiasm paid off and within days they achieved an offer at the full asking price from a cash buyer who was close to exchanging/completing her sale. During the sale Pat provided regular updates and was proactive in trying to assist with progress. The sale took just under 7 weeks from start to finish and I know that Pat and his team's help must have contributed to this amazingly quick transaction. I am extremely grateful to Abbotts at Ely for making what was a difficult time so much easier for me and I would thoroughly recommend them. Thank you so much.

Mrs · 28 April 2021

★★★★★ 5/5

Google

I can only thank Lorraine and her team for making a difficult time through Covid 19 as easy as possible. Ending in a successful sale with all parties happy. They really understand the local market and the level of support and communication is exemplary. Thank you !PositiveResponsiveness, Quality, Professionalism, Value

Susan · 24 October 2020

★★★★★ 5/5

Google

Lorraine and her team in Wymondham have been amazing. Lorraine kept in regular contact and updated us on progress which we found very helpful and reassuring. They all did a marvellous job but Lorraine went the extra mile for sure. Very happy!PositiveResponsiveness, Quality, Professionalism, Value

Genie · 24 October 2021

★★★★★ 1/5

Trustpilot

“Nearly Ready to Exchange”, A Month After We Walked

So me and my partner were looking to buy our first house together. We found a doer upper in an area we liked with nearly all the features we wanted. We negotiated costs. Sophie, the estate agent, was very pushy from the outset, chasing us multiple times a day trying to get us to increase our bids. Eventually we settled on a figure everyone was happy with.

Josh · 26 June 2025

★★★★★ 1/5

Trustpilot

Awful Customer Services

I made the mistake of trying to rent a property through Abbotts. Their staff never responded to my emails requesting information. I had to call multiple times, and despite their assurances, they never followed up with me. Eventually, I discovered that the property was no longer available, but the staff never bothered to inform me. I only found out through a friend who lived in the same building as the flat I was interested in renting.

AL · 7 March 2025

★★★★★ 5/5

Google

Abbots Wymondham have been brilliant, especially Lorraine, in our recent house sale and purchase. Its not been the easiest of transactions but we got there in the end despite several setbacks. One thing I will say is that the conveyancing system in this country (England) needs to be updated and changed. It is a nightmare.

Chris · 25 October 2017

★★★★★ 5/5

Google

Lorraine and the team did an excellent job when I recently purchased a house using Abbotts. It all ran smoothly in the end and I was given sound advice at various stages and the team worked hard and were very accommodating.PositiveResponsiveness, Quality, Professionalism, Value

Andrew · 24 October 2021

★★★★★ 1/5

Trustpilot

6 weeks without receiving my deposit back

Their agents have no idea what they are doing, I’m asking for my money/deposit back more than a month and no one is able to solve the problem.There is no a process in please to get help, they internal communication is completely broken generating burocratic delays for tenants.Stay away and save yourself time and stress not dealing with them.By today, I still not receiving my deposit back, and I left the property the 25th of May 2021.

Francisco · 8 July 2021

★★★★★ 1/5

Trustpilot

OMG!

OMG!LOOK AT THE STATS.BAD 78%Moving house they say is one of the most stressfull things you will do.Well abbotts norwich just made it 1000% worse.Fantastic professional words to suck you in to sign contracts promised the world.Reality,incompentent staff,left hand not knowing what the right hand is doing.Misinformation to fob you off.In 3 weeks only arranged one viewing and they messed that up.Told me person did not attend but I proved they did by my cctv,agent not proactive or paying attention and let the person walk off obviously viewer bit confused was at correct address that's where agent should of stepped in.First lost possible sales and last!.Spoke to manager hoping to provide some constructive criticism and get this back on track with some explanation, OMG straight on the defensive and at my juggler basically calling me a liar!.I provided all the evidence requested to prove my reasons for my complaints and was just fobbed off and dismissed, all staff closed ranks.Have a email from abbotts the reason I was complaining was to be released from my contract early how insulting nothing further from the truth just wanted a professional honest service.Contract was terminated and hopefully I can find another agent professional and honest that's all i ever wanted.Complained to area manager ,was very helpful and understanding and said would investigate.I dont think i will hear anymore of the outcome but i am just glad to be away from there.YOU HAVE BEEN WARNED!

Alan · 23 October 2020

★★★★★ 1/5

Trustpilot

I will never use abbots again

I have been with abbots for 2 years , I will not be using them again ,from the get go there has been problems from taking a month to give me £50 of the first months rent to a letting agent trying to bully me into having a tenant I personally knew .lying that my ceiling had collapsed and water was everywhere to me and the plumber when water was just coming down the over flow pipe , accusing me of not paying the electrician which I did 2 months previous to withholding money from my rent for work done to the property when I had told agent and property management I would pay the workman direct so will have to wait longer to get the rest of my rent . I was also told over a year and a half ago that the tin foil over my windows had been taken down to learn last week it was still there when questioned about this " misleading " information I was told tenants have a right to peace and quiet to sleep in the day again very confused as there is such a thing as black out blinds or curtains and I don't want my property looking like a drug house on a prison estate and they told me over a year ago it had all been sorted ? . They were also approached by the letting agent I was wanting to go with in November they had a told the new letting agent they could take over the property after November's rent was paid when I asked was this going ahead and had they sent over the details I was told that conversation never happened and I had to give them 6 months notice or wait until the end of the tenancy so again very confused when I then told them I wouldn't be staying with them at the end of the tenancy i gave them a few reasons why i also said new letting agents set up fee is cheaper i then recieved an email saying they would match new agents set up fee to keep me there so again very confused as to why they were charging so much if they can change the prices of everything .

Jessica · 10 December 2024

★★★★★ 5/5

Google

Amazing, helpful, professional and friendly staff who were always there to help throughout our purchase. They went above and beyond our expectations and if we were ever to sell our house we wouldn’t go to anyone else. Thank you Lorraine and all the staff at Wymondham.

Gary · 24 October 2020

★★★★★ 5/5

Google

Lorraine is a super star. She maintained communication between all parties and became a valuable conduit with solicitors when required. She gave the personal touch and definitely made our decision to go with an estate agent rather than an online broker the right choice. Would recommend!

Jon · 24 October 2020

★★★★★ 1/5

Trustpilot

Rude, unhelpful and useless.

Rude, unhelpful and useless. Having been spoken to reluctantly by a guy who claimed to be working from home but "just about to go out", he was unfriendly, unhelpful and said he'd ring me back next day and make sure I "was put on the mailing list". That was a week ago. I should have read the reviews before even calling them. If this is the level of their service I shall definitely avoid them.

Lorraine · 12 March 2021

★★★★★ 1/5

Trustpilot

My son and his young family have been…

My son and his young family have been renting from Abbott’s for about five years now. Their landlord went up in the loft and put his foot through the ceiling in their bathroom. Huge hole and mess everywhere which my daughter in law cleaned up. There is water coming through the roof and there is wires everywhere. Landlord is taking his time getting it fixed. My son went to Abbott’s and asked if they could help and they turned around and said “No we can’t, you can hand your notice in if you want too”. IBeyond belief Abbots, they have two young children one with Asthma and you suggested they make themselves homeless by handing in there notice if they are not happy. You are a big joke and all as you care about is the money. NO CUSTOMER SERVICE AT ALL I am disgusted at you.

Julie · 21 June 2019