Trusted Agent profile · South Norfolk

Abbotts Wymondham reviews in South Norfolk

3.8

★★★★★ Good

295 reviews across 3 platforms

15 Market Place, Wymondham, NR18 0AX, South Norfolk, NR18 0AX

Abbotts's office in South Norfolk, at 15 Market Place, is rated 3.8 out of 5 across 295 reviews on three platforms, including 157 Google reviews rated 4.9.

Google logo

4.9 / 5

157

Reviews on Google

This office

Yell logo

4.2 / 5

5

Reviews on Yell

Business-wide

Trustpilot logo

133

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the South Norfolk office, from every platform, shown as written. First names only.

5/5

Google

Fantastic service. Above and beyond making the sale easier especially as I no longer live locally. Massively reccomend Lorraine and her excellent team ❤️❤️

Arthur · 22 January 2026

5/5

Trustpilot

Abbotts Estate Agents Wymondham what an…

Abbotts Estate Agents Wymondham what an amazing experience from Lorraine coming to my house to measure up and explain the whole process, to them showing all the potential buyers round, keeping me updated regularly and chasing the Solicitors and buyers throughout. Would highly recommend them if you are considering selling your property.

A · 2 April 2025

5/5

Trustpilot

Joanne from the Thorpe Bay office has…

Joanne from the Thorpe Bay office has been very helpful,

Linda · 6 May 2026

1/5

Trustpilot

Another week waiting for my overpaid…

Another week waiting for my overpaid rent. It's a complete shambles of a company. Liers and absolute scammers. They can't locate a payment by a landlord. Joke. They deserve to be shut down for good. -10/5

Mateusz · 23 September 2025

5/5

Google

I received excellent service from all the staff on the sale of my late mother’s house, very thoughtful and understanding. I would recommend highly. Many thanks Lorraine and team.

Trisha · 13 December 2019

Agent replied · 11 December 2024

Thank you for taking the time to leave us your amazing comments. I will make sure the local team are made aware of your 5* review and recommendation. Kind regards, Donna

5/5

Google

Buying and selling a house was a difficult and stressful experience. However, we had plenty of help from Abbotts of Wymondham, from Lorraine and Elaine especially who kept us informed of what was going on constantly, giving us feedback about potential buyers, contacting and chasing up solicitors on our behalf and also going beyond the call of duty by assisting us with our onward purchase which was not through them. I commend them for their hard work and have already recommended them to other people.

Evan · 25 October 2017

Agent replied · 23 October 2024

Hi Evan, Thank you for taking the time to leave us this great, 5 star review! We know that moving and selling a house can be a stressful time so it's great to see that the personal and straightforward approach taken by the Wymondham branch of Abbotts made this a stress free experience for you. I will make sure you lovely comments are shared with Lorraine, Elaine and the rest of the team at the branch, kind regards.

5/5

Google

We have just purchased a property in Wymondham through Abbotts estate agents. We were very impressed with the service we received from Lorraine, the branch manager, who did her utmost to ensure that the whole process, from the initial viewing to exchange of contracts, went as smoothly as possible. She made sure that all parties involved were kept informed of the progress and generally helped to push along the sale of our house as well as the purchase of the new one.

Jodie · 25 October 2017

Agent replied · 23 October 2024

Hi Jodie, Thank you for taking the time to leave this wonderful five star review. The Abbotts team in Wymondham, are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service. I will pass on your kind comments to Lorraine and the entire team at the branch. Many thanks.

5/5

Google

Very professional service provided by the friendly team at Wymondham. Honest valuation of our property with supporting evidence to how they came to the value. Very proactive at getting viewings through the door for our sale, with more people viewing in the first week than the previous estate agent in their twelve weeks! Also very proactive in helping us find our new property. Thank you for your service.PositiveResponsiveness, Professionalism

Phil · 24 October 2021

Agent replied · 23 October 2024

Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent Service from Start to Finish I recently had the pleasure of dealing with Lorraine at abbotts wymondham Branch … More

Yuri · 25 February 2025

Agent replied · 22 May 2025

hank you so much for your wonderful 5* review Yuri! We're thrilled to hear about your positive experience with Lorraine and the team at Abbotts Wymondham. Your recommendation means a lot to us, and we're delighted to have been able to assist you in selling your property. Best regards, Lucy, Customer Relations Team

5/5

Google

Abbotts sold my terrace house in Whitehorse Street very fast and helped me thru the minefield of paperwork, contracts, legal matters, all of which was scotch mist to me as it isn't really my world, Lorraine has lived in Wymondham forever so knows every corner, would definitely use anbotts again, good work Lorraine, abbi, and Sam and not forgetting Michaela x

Adam · 24 October 2022

Agent replied · 23 October 2024

Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Highest recommendation to everyone. The team could not have been more helpful and went beyond to ensure that tricky issues were dealt with. They sold TWO houses simultaneously for ourselves and my mum who is in her 80s. The kindness and care with which they handled things was the epitomy of old fashioned service. Thank you so much to you all.

Whitestarbuffs · 24 October 2022

Agent replied · 23 October 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

We recently used Abbott’s in Wymondham both to sell our house and purchase a new one. Very professional service, all the staff we dealt with could not do enough to help, reassure and help get the sale and purchase over the line. Special thanks goes to Lorraine, Sam, Abbie and Ellen (sorry if I’ve missed anyone else) all in all I would highly recommend using their service.PositiveProfessionalism

Sir · 24 October 2021

Agent replied · 23 October 2024

Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.

5/5

Google

My brother and I don’t live local to Wymondham and both Lorraine and Harrison provided a first class service proving to be very helpful time and time again. Highly recommended!!!

Niall · 23 September 2024

Agent replied · 23 October 2024

Many thanks Niall for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

I have used Abbotts twice and on both occasions they were very professional, always kept me updated and I would not hesitate to use them again

Michael · 4 November 2024

Agent replied · 11 November 2024

Thank you Michael for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Disgusting Treatment from Abbotts King’s Lynn

LETTINGS DEPT : Abbotts Estate Agents King’s Lynn : Unprofessional , Uncaring and Unresponsive : Having suffered an injury and needed an operation whilst abroad we realised we could not commit to our future tenancy, even though we hadn’t signed any contracts. These guys seemed so kind and professional until we had a health issue that meant our proposed tenancy couldn’t begin. We gave ample time too. Despite writing a letter of explanation we received NOTHING! No acknowledgment, no letter of understanding, no wishing us well on our road to recovery, NOTHING! - All I can say is this was a shock to us and a big disappointment. I have included the letter I wrote below so you can judge for yourself whether we deserved being ignored! Is this really the service we deserved?..,………………………………………Good afternoon Suzie,I hope you are well.It’s not been going so great this end I’m afraid.We’ve both encountered more health issues and the surgeon who administered xxxxxx last injection has recommended, after examination, that for his own safety he should not attempt to do anything with his arm for fear of causing irreparable damage. This therefore has major implications for our plans.Furthermore I have been suffering from pins and needles and numbness in my foot and fingers and extreme back ache which the surgeon has said is due to the extra pressures since xxxxxxx incapacity - and to make matters worse, I’ve been advised to avoid lifting anything heavy to avoid further damage to my spine!In light of the above and being mindful of the promises we made to yourself and to the landlord in regards to keeping the property in top ‘viewing’ condition, we feel that this is something we can no longer achieve and promise. We’re not able to hire a van or arrange any furniture let alone construct even a bed frame - to say the least.We do not want to cause detriment to the landlord’s quest of finding a buyer for his lovely bungalow and therefore, to give the landlord the best chance of a sale in this climate, we have decided that this task should be passed on to a tenant who is in better shape, health wise to present the property in the best way possible.It’s with a very heavy heart that I write this Suzie as we were both so extremely looking forward to beginning our brief tenancy at the bungalow but we are very honest, open and responsible and don’t want to promise something to the landlord that we simply can’t fulfill. We’ve been stressing about tidying up for an urgent, last minute viewing and knowing how difficult it is to even pick up a cup, fills us both with worry and anxiety.On a more positive level, at least we are still a few weeks away from the original intended commencement of the tenancy and you didn’t waste time sending out contracts.Please send our sincere apologies to the landlord who I would hope understands that our decision was not taken lightly but was taken with his best interests at heart.Xxxxx feels his rehabilitation should be at home with his bother as the rehabilitation could prove to be quite an extended period of up to 18 months for the injury to heal.You have been a real treasure throughout the short process so far Suzie and we’ve had some great conversations. You are definitely a rare find in this day and age and we both appreciate all you’ve done for us.We totally understand if our holding deposit is something we have to forfeit but if the landlord understands that our decision is primarily based on his position to effectively sell the bungalow, then I would like to hope he would not decide to retain our deposit.Once again Suzie, thank you for everything. We can’t express how nice it’s been dealing with you and it would be a pleasure if we were able to secure a house purchase or tenancy in the future - maybe you’d even find us our dream bungalow?In the meantime we are being sensible and putting our health first even if it means letting go of the lovely bungalow.Kindest regards,………………………………………………To this date, we received no email, no call or any communication following the letter we sent and to this day, it still makes me extremely sad that the relationship I thought we’d developed over a few weeks was nothing more than fake.

Darren · 29 August 2023

4/5

Google

Thank you to the team at Wymondham, in particular Sam and Lorraine for their support in the process of selling our house.

Tim · 24 October 2020

Agent replied · 23 October 2024

Thank you for your kind comments and review. Your words have been made known to our local team. Best wishes, Scott

5/5

Google

Selling and buying, what a patient and professional group of people. Communication is two ways and each party has to be committed to it and I couldn't be happier. They don't shy away from problems only meet them with solutions, this has been a very positive experience for me. To name them all, Lorraine, Sam, Daniel, Sarah and Verity who all have been involved. Thanks to all of you, x.

Dawn · 24 October 2020

Agent replied · 23 October 2024

Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott

5/5

Google

Huge thanks to Diane Lorraine Samantha & co for all your help, would recommend Abbott's to anyone seeking a friendly and professional service, thank you!

John · 11 January 2019

Agent replied · 9 January 2025

Thank you John for taking the time to leave this wonderful 5 star review for the team at Abbotts in Wymondham! We wish you all the best and thank you for the recommendation! Kind regards, Maryjane.

5/5

Trustpilot

Abbotts Ely 5 * service

I would like to thank Jack and Pat from the Ely branch for all their help in securing my property. They made the process easy and quick, responding to queries the same day. I would not hesitate to use them again.Lisa - Witchford

Lisa · 22 February 2022

5/5

Google

Having had our Property on the Market with another Agent,Lorraine and her superb Team managed a Sale within a short time span.They also found us a Property to our liking which was within our Budget and area we desired. Nothing was ever too much bother and any obstacles were quickly removed. Absolutely suberb. Thank you Mr.E.& Mrs.N.HughesPositiveResponsiveness, Quality, Professionalism, Value

Eddie · 24 October 2021

Agent replied · 23 October 2024

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Many thanks to all the staff at Abbotts Wymondham for their help in selling my property. The team were friendly, extremely helpful and nothing was too much trouble. I was kept up to date throughout the process and communication was faultless. A great team who are passionate about the service they provide!

Adam · 24 October 2022

Agent replied · 23 October 2024

Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations

5/5

Google

Very good service, always willing to help,and professional at all times.

Wendy · 8 March 2025

Agent replied · 23 April 2025

Many thanks for your marvellous 5* review Wendy. Best wishes, Lucy, Customer Relations.

5/5

Google

Staff were amazing, including Adam for the mortgage, cheers guys👍🏻👍🏻 …

Dave · 25 February 2025

Agent replied · 22 October 2025

Thank you for your excellent 5* review and kind words of our dedicated team Dave. Kind regards, Lucy, Customer Relations.

5/5

Google

Absolutely fantastic team. Lorraine and Sam were amazing dealing with so many issues in our chain. Highly recommend!

Matthew · 25 October 2019

Agent replied · 23 October 2024

Thank you very much for this great review and recommendation. Glad we were able to help. Kind Regards, Sarah

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Abbotts's Google reviews

Questions about Abbotts Wymondham

How many reviews does Abbotts Wymondham have?

Abbotts's South Norfolk office has 295 reviews across three platforms: 157 on Google, 5 on Yell (across the whole business), 133 on Trustpilot (across the whole business).

What is Abbotts Wymondham's rating?

Abbotts Wymondham is rated 3.8 out of 5 across all 295 reviews, and 4.9 out of 5 on Google from 157 reviews.

Where is Abbotts's South Norfolk office?

Abbotts Wymondham, 15 Market Place, Wymondham, NR18 0AX, South Norfolk, NR18 0AX.

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