Trusted Agent profile · Somerset
★★★★★
260 reviews across 1 platform
53 High Street, Taunton, Somerset, TA1 3PR
Connells's office in Somerset, at 53 High Street, is rated 4.6 out of 5 across 260 reviews on 1 platform, including 260 Google reviews rated 4.6.
Every review we hold for the Somerset office, from every platform, shown as written. First names only.
5/5
GoogleMy partner and myself have recently found a house to rent with Connells. Ellie has been absolutely amazing, went above and beyond for us. Highly professional, friendly and supportive! Would highly recommend for anyone. Thank you so much for your help!
5/5
GoogleConnells have been perfect. Adam has great helping us find our new home. 😀 Super helpful and Ellie was so great keeping us up-to-date and supporting us throught all the paperwork. …
5/5
GoogleLauren busts all of the estate agent myths! We haven't yet let off Connels but I just believed leaving a review was the right thing to do, throughout the whole experience Lauren was warm, helpful and all round caring for our needs. If you're looking to let a property then Lauren is most definitely the best option!
5/5
GoogleWe used Connells to find a rental property and love the property that we got with them! Whenever we had any questions or concerns both James and Katie were very helpful at making our rental successful, especially when contacting them by email.
5/5
GoogleWe had a great experience buying first our house through Connells, Anna was so helpful during the whole process from making our initial offer through to exchange. Thank you!
5/5
GoogleAll the staff are very friendly and easy to get in contact with. Many thanks to Al and Anna for their help throughout the process. Would recommend connells to everyone especially as a first time buyer myself.
Philippa Bindon thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
5/5
GoogleConnells found us some great tenants, as Landlords they made it very easy for us. We will be using them for our future business. Communication was good and it was all very professionally handled. A Big Thank You!
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service on both sales and lettings. I bought an investment property from Daniel and the team and I was really impressed with the speed and efficiency of the process. The lettings team are now handling the property and again they have been a pleasure to deal with from start to finish.
5/5
GoogleThe letting team at Connell' have handled the successful marketing of 2 properties recently for me. Both were completed flawlessly. Both James & Lauren acted professionally & promptly dealt with everything. I will certainly be placing any future properties with them. A massive thank you for all your help.
5/5
GoogleConnells were excellent with everything to do with our sale of our house. Dominic was very helpful & professional from the start to finish of our sale , He kept in touch right the way through to exchange of contracts .PositiveProfessionalism
5/5
GoogleExcellent viewing has been provided by lovely Viktoria. Very pleased with the good experience and very helpful team. Looking forward to work together.
Hi Vaida, thank you for your kind words about Viktoria and our team at Connells Estate Agents Taunton. We are delighted to hear that you had an excellent viewing experience with us. We look forward to working with you as well. Thank you for choosing us! Kind regards, Lucy, Customer Relations.
5/5
GoogleWe were buying our property through Connells and they were able to deal effectively with any problems that occurred. We felt confident that they were working hard to get us to completion.
Hi Irene! It is wonderful to see your 5* Review and kind comments! Best wishes, Scott @ Customer Care.
5/5
GoogleSecond time that Adam has helped me finding a new home. Genuinely cant fault him or his team. Would recommend them for anyone trying to find a new property.
will webber, thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleWhilst being served a two month notice in our old property, we were concerned with covid and Christmas that we wasn’t going to find another house, and was left extremely worried. Katie from Connells helped us massively with finding a new property, getting us in for a viewing and putting our names forward. We couldn’t thank her enough for what she has done over the past 2 months, not only is she quick with her responses on email, she updated us frequently and told us what was happening/what’s going on. Katie put our minds at rest, as she dealt with everything and for that I think she is a real asset to the team at connells. I really hope she is recognised for being so wonderful😄PositiveResponsiveness, Professionalism
5/5
GoogleAdam is just fantastic! Really helpful and took all my points on board. You have a keeper there! Thank you!
5/5
GoogleDaniel has been an excellent agent and has supported us and the sellers throughout what has been quite a tough and protracted purchase - we are very grateful and wouldn't hesitate to recommend him - thanks Daniel!PositiveResponsiveness, Professionalism
5/5
GoogleThe sales team worked really hard to get a good price for my property. They communicated with me very well, returned my calls promptly. I felt confident that they had my best interests.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
4/5
GoogleDominic took care of my house sale, and was very professional and went the extra mile to ensure a smooth process with the buyer. Would recommend Connels.PositiveQuality, Professionalism
5/5
GoogleOli was very helpful and made the process easy. Especially for us first time buyers.
1/5
GoogleWe made initial contact for a probate valuation however despite the circumstances, they were very pushy until we signed them as agents to sell. Whilst a buyer was found quickly our concerns regarding this person was ignored and after 3 months they withdrew. False information given by that buyer was taken as true and passed by Connells to the next interested buyers without verifying with us, which ultimately affected our wishes. Communication was difficult until Connells ceased communicating at all and it was a hard slog to get things moving before completing 9 months down the line, at a time when properties were selling very quickly. We will never use them again or recommend them. They are only interested in the commission and don't want to know if there are any obstacles. No wonder Estate Agents have a bad reputation; Connells certainly lived up to that!
5/5
GoogleAnna and the team were very helpful and our house purchase went smoothly
5/5
GoogleFrom the very first contact with the company whilst looking for a place, right up to the moment I walked out the door with the keys to my new home, these ice was nothing less than great, with friendly staff, and a very welcoming attitude. Couldn't have asked them to be more helpful. Overall, they have made this the easiest I've ever found it to find and let a place.PositiveQuality, Professionalism
5/5
GoogleGreat friendly service from the whole team. Especially Mahaela nothing was too much trouble even went out of her way to help the transition of buying a house a positive experience. Thank you
5/5
GoogleAll went very efficiently and I would highly recommend. TBH I was expecting lots of friction but the team of Mahaela, Dominic and Daniel were efficient, speedy and exceptionally efficient - many thanks indeed, Mike
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's Somerset office has 260 reviews across 1 platform: 260 on Google.
Connells Somerset is rated 4.6 out of 5 across all 260 reviews, and 4.6 out of 5 on Google from 260 reviews.
Connells Somerset, 53 High Street, Taunton, Somerset, TA1 3PR.
