Connells Somerset reviews

★★★★★ 5/5

Google

After working with Adam, for over two years, and two lots of amazing tenants, I would never recommend another agent. Thank you so much Adam for all your hard work..

Stephen · 27 March 2024

★★★★★ 1/5

Google

We contacted connells in person 22/12/23 to say we haven’t had a deposit back. They lied about emailing the landlord as the landlord confirmed he hadn’t received any emails. We explained we have no money for Christmas and a manager called mark assured us a same day payment would be raised today 23rd. They didn’t call back as promised. After calling several times they told us we won’t get the deposit till after Christmas. This has ruined our Xmas and they do not care about tenants. Avoid this agency at all costs. They don’t care about their tenants.

Tim · 28 December 2023

★★★★★ 5/5

Google

I have just rented a property with the help of Connells. Relocating from London to Somerset has hands down been the most stressful experience I’ve had to go through and my stress levels at times got the better of me! Ellie and Adam from the Lettings team had the patience of saints. They went above and beyond to help me, showed immense professionalism and are clearly both hard working individuals! Having picked up my keys today - and I’m still calling Adam & Ellie to ask stupid questions - I know they will be on the end of the phone to help talk me through things. As a tenant, I find that very reassuring! Forever grateful to you both for getting my new home over the line :)

Katie · 28 December 2023

★★★★★ 5/5

Google

I have moved in a very nice flat almost 3 weeks ago with my boyfriend and that is because Connells team helped us. We ve been struggling finding a place exactly how we wanted but James and the team solved the problem. We highly recommend Connells Estate Agents because they answer the questions, give us details and informations, in real time. They are a kind and supportive team trying to find a solution for everyone who needs their's services. Thank you so much for your help! Keep up the good work 🎉PositiveResponsiveness, Quality, Professionalism, Value

Alexandra · 25 August 2022

★★★★★ 5/5

Google

Having recently bought and let out a property through Connells, we would highly recommend using their services for buying, selling or letting. The whole process has been very smoothly and professionally handled and Connells staff are so accommodating, really helpful and give you bags of information and advice. We really can't fault or thank them enough, particularly James (lettings), who has been fantastic throughout; nothing was too much trouble and we feel very comfortable leaving the management of our property in their hands. Thank you Connells!

Tina · 25 August 2022

★★★★★ 5/5

Google

Thanks to Adam, Ellie & Ollie! All of you have been Very efficient and supportive with me and partner getting our first property together! Highly recommend Connells 5*

Ty · 26 February 2024

★★★★★ 5/5

Google

Dominic was very approachable, polite and professional. He was very complimentary about my property and I am happy to proceed with Connells to sell my property.

Fi · 27 March 2024

★★★★★ 5/5

Google

A very professional and accommodating agency, I really appreciated their support throughout the process.

Rama · 16 March 2026

★★★★★ 5/5

Google

Adam and his team couldn't be more helpful. We use them every year to help us find a short term tenant. They work hard to find the best tenant for us.

Katharine · 28 November 2023

★★★★★ 5/5

Google

Me and my colleague had a great experience with Ellie Jenkins. From start to finish, she was very organised, ensuring that our viewing were arranged promptly. She also kept us informed throughout the process, providing all the necessary documents promptly, which made everything feel straightforward and stress free.

Robert · 16 April 2025

★★★★★ 1/5

Google

Will happily move you into a mouldy flat(painted over) and then charge you a ridiculous amount for a “clean” when you move out. Also get absolutely zero assistance from the people that work there when there is problems. Avoid

Joe · 16 July 2025

★★★★★ 5/5

Google

Adam, Ellie and Oliver have been so wonderful during our house hunt journey. Patient, very good communication and friendly. They made our move smooth. I would recommend anyone to Connells with confidence. They got a beautiful home indeed. Thank you guys. Austin and Audrey xxx

Ncube · 16 April 2025

★★★★★ 5/5

Google

Fantastic experience with connells. Excellent customer service making the whole process less stressful. Excellent communication from beginning to end. Anna and Michaela were a credit to the company and very friendly.

Luke · 25 August 2023

★★★★★ 5/5

Google

Excellent service from Carrie who first showed us our property and followed up on all our queries following our house purchase. Carrie and Daniel have been professional and supportive during our purchase making things go smoothly and speedy. Many thanks to you both.

Keith · 16 April 2025

★★★★★ 5/5

Google

We've used Al a few times for our mortgage and he is by far the best mortgage advisor we have ever come across, his knowledge is excellent and his communication has meant we were kept up to date every step of the way.

Callum · 16 April 2025

★★★★★ 5/5

Google

I just wanted to say a huge thank you to both Adam and Ellie for their amazing hard work with regards to letting my property out. Amazing service!!! 😃 …

Karon · 2 September 2025

★★★★★ 5/5

Google

We were highly satisfied with Connels support throughout the recent reletting of our property. The professional guidance on pre-tenancy requirements was most helpful. Adam's approach was consistently professional and facilitative, and we would not hesitate to recommend him to others.

M · 11 May 2025

★★★★★ 5/5

Google

Great experience with Daniel, Anna, Shannon and Lukasz from the sales team so far! I have confidence the rest of my journey will be smooth. Wouldn't hesitate to use again.

Melissa · 26 August 2025

★★★★★ 5/5

Google

Excellent service from James and Lauren, always ready to deal with any questions i have and have so far managed to have new tenants ready to move in within two weeks from the last tenants vacating, keep up the good work. It's now 3 years since the last review and the team has changed with Adam and Ellie now running things, the personalities service and results are equally as good, keep on doing what you're doing.

Peter · 25 August 2023

★★★★★ 5/5

Google

As a first home buyer and without having any knowledge about purchases and mortgages, we were lucky to meet Almantas Guzovijus who is our Mortgage Consultant, he is very professional and kind, always willing to answer any questions we have. …

Sebas · 16 April 2025

★★★★★ 4/5

Google

I had a good experience with the people helping me. They even agreed to an online viewing since I was too far. Thank you so much for everything.

Linda · 2 September 2025

★★★★★ 5/5

Google

Highly recommended agents, did what promised, always responded to emails in good timely manner and kept me informed at every stage of the process. Most importantly, no bidding war was started once the offer was accepted. Thank you very much.

Girts · 16 April 2025

★★★★★ 5/5

Google

Adam and his team are very professional. Nothing is too much trouble. An excellent service that I'd highly recommend without reservation.

Michele · 28 December 2023

★★★★★ 5/5

Google

What can I say, from day one I felt comfortable when Lauren first came over to talk to me about renting my property. I was looking for a quick turn around due to personal circumstances and being new to it all I was grateful to receive sound and honest (something which is rarely seen these days) advice. I instantly felt a level of comfortability with them! And then to see them go the extra mile (many times) to help with getting the flat ready in time for a tennant was amazing! Can't thank Lauren and James enough - kept my mind less stressful in getting things sorted! I certainly would recommend them to anyone in the future! Good job and hope you enjoyed the chocolates!

Dr · 26 August 2019