5/5
GoogleJames was very accommodating and helpful with our move.
Trusted Agent profile · Somerset
Connells Somerset reviews
★★★★★
260 reviews across 1 platform
53 High Street, Taunton, Somerset, TA1 3PR
Connells's office in Somerset, at 53 High Street, is rated 4.6 out of 5 across 260 reviews on 1 platform, including 260 Google reviews rated 4.6.
Reviews
Every review we hold for the Somerset office, from every platform, shown as written. First names only.
Google2/5
GoogleNever returned my call after 4 times ringing them!
Agent replied · 24 August 2024
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at complianceresidential@connells.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleWe were really looked after when we were looking for a new mortgage product by Oli. The communication was second to none, and he even scheduled a call for us at short notice before heading off on Christmas leave. Highly recommended - thank you.
5/5
GoogleHad a great service from James and his team and would highly recommend.PositiveResponsiveness, Professionalism
5/5
GoogleI used Philip Watson in their mortgage service department. Despite trying multiple "free" brokers none could be bothered to understand my complicated employment situation with a foreign company as a UK contractor. Phil knew exactly what information to gather for the lenders and got me multiple offers within days. House completed last month and extras such as insurance all started automatically on completion. Highly knowledgable and highly recommended.
5/5
GoogleVery easy to speak to and they helped sort my needs quickly. Lauren was really helpful. A*
1/5
GoogleNot great . Pushy sales.... and wouldn't recommend to anyone purchasing or selling a property . Do Not use them .
Agent replied · 24 August 2024
Hello, thank you for taking the time to leave a review of your experience with us. We're very sorry to see that there were issues. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future. Thank you again for your feedback. Best Regards
5/5
GoogleI don't usually write reviews, but I wanted to go out of my way to write an excellent one for James and Lauren (letting agents). James and Lauren came in to the house I wanted to let, and were confident, knowledgeable and thoroughly professional. I can't recommend then enough! Thank you very much.PositiveResponsiveness, Quality, Professionalism, Value
4/5
GoogleVery Impressed with the letting service and the speed in which a suitable tenant was foundPositiveProfessionalism
Agent replied · 24 August 2024
Hi there, thank you so much for a lovely review, we are thrilled that you were happy with our service.
5/5
GoogleI sold my house through connell's and the staff were brilliant. I have never sold before and they walked me through the whole process with ease, efficiency and a great deal of knowledge. I got a very good price and the solicitors they recommended were really helpful. I would definitely recommend as i felt really comfortable with them, unlike some of the other agents.
5/5
GoogleA big thank you to the whole team at Connells for being professional, helpful and, when needed, reassuring, from the initial valuation through to completion. Under Daniel’s leadership I felt the team were focussed and coordinated, working as one to achieve the best result for me.
3/5
GoogleInteresting to read what Tom Holloway had to say. I was a customer who found myself in just such a situation. Being unable to cope at the time, I was easy pickings and lost money. However, this WAS a few years ago and it sounds like a new team are there now, which is great news.
5/5
GoogleLeaving a review based on my experience with Connells, but especially the help I received from Lauren Fey in the office! Thank you for all your help in finding me a new home, you have helped so much and I really appreciate all your hard work along the way! Amazing service!
5/5
GoogleLauren in lettings is amazing, she keeps you up to date with all progress. I have used a few other agency's in taunton who have failed to do what they promise. Lauren who gives you her honest view on the letting market and works hard to secure you the right Tennant, always there to offer advice when required.
5/5
GoogleAbsolutely superb service. We had no end of problems with solicitor selling our house and buying another but we felt Connells had our backs all the time. Thoroughly recommended.
5/5
GoogleAmazing experience with connells to purchase our first house! Especially the help from mahaela, Anna and Gabriel assisting us all the way through our purchase. Highly recommended and looking forward to future purchases through them also.
5/5
Googlei contacted philip watson for advice on a new mortgage he couldn't be have more helpful . The whole team went out of there way to help me , I would recommend this firm to anyone looking for a property,sale or advice to anyone five strs are not enough
5/5
GoogleI am very happy with the service provided by Lauren and James in finding Tenants for my properties. They are professional, informative and willing to 'go the extra mile' during the whole process. I have no hesitation in recommending them to anyone looking to let their property.
5/5
GoogleWe bought a house through Connells recently. We have to say that they maintained excellent professionalism throughout process. They were always quick to help and speed things along with excellent communication.
5/5
GoogleExcellent service in helping with our purchase of a new home. Always ready to answer questions and go the extra mile to provide as much help as possible. Friendly, professional and committed to providing excellent customer service. Would highly recommend them, and will definitely use Connells again
5/5
GoogleAdam Hibberd and his rentals team are first class. Helpful, knowledgeable and responsive. I have no criticisms whatsoever.
5/5
GoogleVery satisfied with the professional service which James and Katie provided kept us informed at all times will definitely be using them again 👍 …
5/5
GooglePrompt and accurate in responding to my enquiries in a professional manner. Very pleased with the property purchased and letting information provided. Thank you so much, Daniel and James.PositiveResponsiveness, Quality, Professionalism, Value
1/5
Googlepoor excuse of an estate agent, these pushy bunch of cowboys kept on at me soo much I lost my buyer because of them! avoid using these morons at all costs they've always had a bad reputation and now they've got worse.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Connells Somerset
How many reviews does Connells Somerset have?
Connells's Somerset office has 260 reviews across 1 platform: 260 on Google.
What is Connells Somerset's rating?
Connells Somerset is rated 4.6 out of 5 across all 260 reviews, and 4.6 out of 5 on Google from 260 reviews.
Where is Connells's Somerset office?
Connells Somerset, 53 High Street, Taunton, Somerset, TA1 3PR.
