Every review we hold for the Solihull office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotWorst agent to use
As someone who is trying to view a property, I don't recommend you use these agents to sell or let. Been trying all week, calling, emailing, online requests whatever to get a viewing and no one gets back to me. When I call they just say no one's available right now and they'll call back later but never do..
CC · 2 February 2024
Agent replied · 23 November 2024
Hi there,Sorry to read your review. We take your feedback extremely seriously. In order to investigate this further, we will send you a request for more information, this will come directly from Trustpilot.Regards,Your Move
★★★★★ 5/5
GoogleRosie was brilliant throughout the process of buying our first home. She did everything so quickly and was extremely supportive for us. Can recommend Your Move Castle Bromwich whole heartedly!
Max · 24 September 2024
★★★★★ 5/5
TrustpilotIt’s been 35 years since we moved house…
It’s been 35 years since we moved house so were a bit daunted at the prospect! Your move was one of two Agents giving us a valuation but we chose them because of the professionalism of James, and in particular the thought that had gone into the photographs. They weren’t ‘snaps’. They showed the particular attributes of each space. The Agents quickly arranged viewings, keeping us informed of who, when and what their buying position was, describing each step that we’d be facing once a buyer was found. The property was sold in about 10 days and Your Move have kept us fully informed of progress. It’s now over to the solicitors, but Your Move certainly gave us a head start. Would definitely recommend.
Sue · 14 August 2024
★★★★★ 5/5
TrustpilotThe best estate agent I have…
The best estate agent I have experienced in my 40 years of buying and selling properties!
Kevin · 22 June 2026
★★★★★ 5/5
TrustpilotThey did a great job
They did a great job with us. Ella Marriner was there for us at anytime. She found a house for me and my wife just before Christmas and on new year day we already have moved. Thank you Ella, thank you Your Move.
Iulian · 8 January 2024
★★★★★ 5/5
TrustpilotThis was an easy transaction
This was an easy transaction. Everything about how it works was explained. Nothing was a problem.
ANNE · 20 September 2025
Agent replied · 23 September 2025
We're happy to hear that the transaction was easy and well-explained. We're also glad we could assist with the extra survey. Thank you for your positive feedback!
Regards,
Your Move
★★★★★ 5/5
Trustpilot5* service. Would definitely recommend.
Chris Rigby was very helpful and dedicated in selling our properties. He was always available when we had questions and put our minds at rest. We would definitely recommend Your Move to anyone.
Haines · 10 July 2024
★★★★★ 5/5
GoogleCannot speak highly enough of Your Move Castle Bromwich team
Especially Denis who negotiated a great price for us and got the sale completed in record time.
Thank you. Your help and guidance throughout was much appreciated
Neil · 27 April 2024
★★★★★ 5/5
TrustpilotOur estate agent Penny was very…
Our estate agent Penny was very organised in terms of communicating with us about different properties we had viewed. She also made us feel very comfortable when viewing the houses.
Will · 21 August 2024
★★★★★ 5/5
TrustpilotExcellent experience from Leith Team
Julie Anne, Stephen and Shaun provide an excellent service. They are friendly and professional and have a wealth of expertise. Nothing is too much trouble for them. They completely took the stress out of selling my flat. I highly recommend them.
Mrs · 7 November 2024
Agent replied · 23 November 2024
Thank you for your kind words. We are thrilled to hear that you had such a positive experience with our team. We strive to provide exceptional service and it is rewarding to know that we were able to make your selling process stress-free.
★★★★★ 4/5
TrustpilotMy selling experience
Staff were friendly,but still professional,they were aware that I had recently suffered a bereavement,and were sensitive to this.I feel that the valuation was fair and realistic and obviously pitched right,as achieved a sale in 3 weeks,at a price I was happy eith
Mrs · 23 October 2024
Agent replied · 23 November 2024
Hi Christine,We appreciate your kind words and are pleased to hear that you had a positive experience. We strive to provide our clients with a professional and compassionate service, and we are glad that our staff were able to offer you the support you needed during a difficult time. We are also happy to hear that you were satisfied with the valuation and the speed of the sale.Regards,Your Move
★★★★★ 1/5
TrustpilotPoorly managed sale process with unnecessary delays and costs
Unfortunately, this was a very frustrating and exhausting property purchase experience that ultimately collapsed after several months.
Omer · 1 June 2026
★★★★★ 5/5
TrustpilotNicole was very helpful & friendly…
Nicole was very helpful & friendly throughout our process of buying our property. Nothing was any hassle, she really kept us right as this was our first time buying. I would highly recommend.
Talia · 20 June 2024
★★★★★ 1/5
TrustpilotDon’t use this branch by any means
I rented through this branch from September 2024 to June 2025, and the experience was unacceptable from start to finish.
Harrison · 6 May 2026
★★★★★ 5/5
TrustpilotYes everyone has been amazing on the…
Yes everyone has been amazing on the Swanley Kent yourmove branch from Steve ,George,Ella,Kirsty.
Martin · 17 June 2026
★★★★★ 5/5
TrustpilotIrene and Lyndsay cant thank them…
Irene and Lyndsay cant thank them enough. Irene was so kind to me also on a personal level as i was going through a difficult time . In this day and age its not often you get that..recommend them highly..6 stars if i could!
Maria · 17 October 2023
★★★★★ 5/5
TrustpilotReally happy with the service
Really happy with the service we received, super helpful and always kept us informed of any developments.
Georgia · 25 May 2026
★★★★★ 5/5
TrustpilotGood estate agents
Writing on behalf of my mother, whom I have been helping her through the process, she and I could not fault Your Move as they as a team [ Abi, Chris, Claire and Penny ] have all been so helpful, polite and courteous, professional throughout. Answering queries, keeping my mam up to date with viewings and feedback, advising where necessary. Always happy to help, nothing was ever any trouble to them whenever we rang them
S · 6 September 2024
★★★★★ 5/5
TrustpilotI thought I would never navigate…
I thought I would never navigate selling a deceased relatives property. Joe made it simple for me. I strongly recommend Your Move.
Doug · 21 November 2024
★★★★★ 5/5
TrustpilotHome move
Yourmove were so good they were with me every step of the way never more than a phone call away i mostly dealt with jodi from the falkirk office fantastic team couldnt praise them enough especially jodi Thank you all .
June · 9 December 2023
★★★★★ 5/5
TrustpilotRichard and Daniel were honest
Richard and Daniel were honest, reliable and helpful. Richard had a journey with myself and my purchase however he worked within my chaotic schedule and was always bang on! Thank you Rich truly appreciated.
Leanne · 28 April 2024
★★★★★ 5/5
TrustpilotKelly Dillon was so friendly and…
Kelly Dillon was so friendly and professional throughout. Made us feel at ease and nothing was too much trouble. They are a credit to the company.Would definitely use you again. Thanks
John · 21 June 2024
★★★★★ 5/5
TrustpilotAlways professional plenty of views and…
Always professional plenty of views and ultimately sold within a couple of weeks and other house within a week - excellent, would recommend Johnny and the team 😁
Mr · 10 August 2024
★★★★★ 4/5
TrustpilotHappy with service …..
This would have been 5 star but it took Your Move almost a week to arrange the viewing (there were problems in reaching the vendor). However making the offer and receiving confirmation of its acceptance was very quick. All staff were courteous and helpful.
Lesley · 7 August 2024
Agent replied · 23 November 2024
Hi Lesley,We appreciate your feedback and understand that the delay in arranging the viewing was frustrating. We strive to provide a smooth experience, and we're sorry that this wasn't the case. We're glad to hear that the offer process went smoothly and that you found our staff to be courteous and helpful.Regards,Your Move
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