Shipways Shirley reviews in Solihull

★★★★★ 4/5

Google

I've only been dealing with Shipways very recently through viewing a property and placing an offer. Primarily dealt with Sam from the Shirley office who is quite eager and knows what he's talking about, also quite quick to respond to e-mails & calls. The only criticism I have is I'd spoken to him on a Friday about arranging a new meeting with a colleague of his to discuss mortgages/brokers/solicitors as one of their staff members had become unwell (arranged for the monday), but he then called on Monday asking who our solicitor was and that he'd need their details that day. I hadn't had any further contact from his colleague and he hadn't mentioned on the Friday that he'd need that information so urgently. He gave me the time to speak to our own arranged broker (who provided solicitor details) and said he'd send through a quote for the solicitors Shipways use, though I didnt receive this. Nothing which has caused us any major issues, but the communication could have been a little clearer.PositiveResponsiveness, Professionalism

Patrick · 25 October 2022

★★★★★ 4/5

Google

My experience with shipways at Shirley since last May has quite frankly warranted 1 star and no merits. I have repeatedly considered seeking an alternative agency. Very poor service and communications. However since Sam joined the team and has taken on my account I cannot fault the service. Friendly, professional and good communications. If not for the earlier problems I would have given 5 stars. Thanks Sam for restoring my faith. I feel confident he will see through my current sale in progress to a successful conclusion.PositiveResponsiveness, Professionalism

Alan · 25 October 2022

★★★★★ 5/5

Google

Dan Gillam was amazing. Very organised and gets back to you straight away. 👏🏻 …

H · 23 November 2025

★★★★★ 1/5

Trustpilot

We listed our house with Shipways and…

We listed our house with Shipways and initially believed everything was progressing well. After around six weeks, during which we were repeatedly told that our sale was on track, we had an offer accepted on a property and were preparing to exchange contracts. Unfortunately, we were then informed that our buyer did not have the funds in place to proceed with the purchase.

Jamie · 30 July 2026

★★★★★ 1/5

Trustpilot

Shipways estate agent in Dudley is un…

Shipways estate agent in Dudley is un friendly, un polite, very poor conduct & based on cheats & lies, never updated me for the sale of my house, I had to keep chasing them for updates. All the time their answer do not worry, sale under our radar, it took 4 months to get completion not forgetting I was on their back to keep chasing buyer & his solicitor.

Saad · 17 March 2025

★★★★★ 5/5

Google

I’ve been using ‘Shipways estate agents Shirley’ for a couple of weeks for viewing of properties…… I must say the service on the phone and in person as been commendable……. I have recently came across two employees, Callum and Dan and they have been very very helpful, informative and polite in their roles, I’ve spoke to others at Shipways to whom have been fantastic……… Thank you….. Regards Clive……..

Clive · 20 September 2025

★★★★★ 5/5

Google

I am going to give a honest review based on my experience in the last 1 year of looking for properties in the Shirley area. First of all a lot of the agents we dealt with were not transparent, informative or basically dishonest. It was a …

Kamrul · 17 March 2026

★★★★★ 5/5

Google

We really thank Shipways Shirley, especially Lauren and Oliver, for their help in finding our nice property. Even when we felt confused, they patiently answered all our questions. Lauren is nice and helpful. Oliver also resolved issues with our previous property. He is really professional. We are grateful for their assistance and service. Thanks so much again!

KIRK · 28 March 2024

★★★★★ 5/5

Google

I’ve been dealing with Sam on the sale of my flat , he has been absolutely fantastic and whenever I contact him he always replies in a professional and timely manner , this is important to me as I am based in Australia so the time difference can make contact difficult ! Would not hesitate to recommend Sam and his team !

SUSAN · 29 November 2023

★★★★★ 5/5

Google

I have recently moved to one of the flats in redditch and shipways made it possible for me.it was hustle free.Lauren was the best,easy to talk to and she understood what l really wanted. She was always there to answer all the questions that l had.thank you Lauren.

Posh · 25 August 2024

★★★★★ 5/5

Google

Lauren and Ollie were amazing for our first big step in having our own home. Thank you both!!

Jack · 9 September 2025

★★★★★ 5/5

Google

Well where do I start!!! Its been a crazy Journey, but today we have finally exchanged contracts. Thank to soooo much to the staff at the Shirley Branch they have been steadfast in there professional roles, we had a few laughs along the way. This process is pure stress, but these guys supported me, listened to my crazy outbursts, and completely understood and reassured me. Didn't think I would get to this stage but we have done it! Thank you so much Rosie and Jim (James) and the rest of you fab guys xxxxPositiveResponsiveness, Quality, Professionalism

James · 25 October 2021

★★★★★ 5/5

Google

Shipways have been amazing at helping us find & settle into our new home. All the staff have been massively helpful whenever we have questions, & I would like to thank Becky personally for helping us through, what could have been, a stressful experience! We felt safe being shown our property, as shipways properly adhere to social distancing guidelines. From start to finish, we have had a really positive experience with Shipways. I've been renting for years, & never come across such an efficient estate agent. I would highly recommend!PositiveResponsiveness, Quality, Professionalism

Laura · 25 October 2021

★★★★★ 5/5

Google

Mr Steven Nagra visited our house today to give us an estimated sale price for our house -as we are thinking of putting our house on the market very soon. Steven explained everything in the smallest detail-about advertising in Shipways and …

Klaudia · 17 March 2026

★★★★★ 5/5

Google

We would just like to personally thank Oliver and Lauren for being amazing at there job, they have been the best from start to finish at managing our rental. Friendly and professional. Would definitely use Oliver Lauren and there team again. From Yazmin and Tommy x

Tommy · 26 July 2024

★★★★★ 5/5

Google

Steven came to do a valuation for me and was absolutely fabulous. Prompt, professional and friendly he obviously knew his business. He listened to what I wanted and gave a realistic valuation to gain the best result. I was very impressed.

Maggie · 17 March 2026

★★★★★ 5/5

Google

Callum Burnham at shipways is polite and helpful, everytime we needed something he was prompt and professional. As anyone knows moving can be very stressful time but he made the viewings very warming and a pleasure.

Katie · 16 April 2026

★★★★★ 5/5

Google

Sam Pillinger has been very helpful updating me with the sale weekly

Sophia · 16 September 2025

★★★★★ 5/5

Google

I’m currently in the process of finding a new property I would like to thank Hannah for all her help and advice making the process seem very easy and simple, answered all my questions and concerns. Big Thank You Hannah.

Bilal · 24 September 2024

★★★★★ 5/5

Google

I recently had the pleasure of working with Steven Nagra, an evaluator at Shipways Estate Agents, and I couldn’t be more impressed with the service he provided. From start to finish, Steven demonstrated exceptional knowledge of the market …

Sakander · 17 March 2026

★★★★★ 5/5

Google

I recently rented a flat through this letting agency, and I couldn't be happier with the service provided by the agents. They were exceptionally professional, helpful, and made the entire process smooth and stress-free. From start to finish, their communication was excellent. Thank you Lauren and Ollie for making my renting experience so positive!

Marco · 29 December 2023

★★★★★ 5/5

Google

Thank you Sam for his excellent support on the recent property purchase. I was deeply impressed by the services provided by Shipways Shirley. I have no doubt to recommend Shipways to all my friends.

CHRIS · 24 November 2024

★★★★★ 5/5

Google

I had the pleasure of being looked after by Dan from the Shirley branch. Responsive, professional, knowledgeable and warm...we had excellent service. It took us a while to get to the end of our decision-making, and I appreciate the occasional check-ins from him along the way. I highly recommend it!

Cheryl · 23 November 2025

★★★★★ 5/5

Google

Full credit to Sam (Branch Manager) and the team who have provided an exemplary service from start to finish. I have been kept well informed throughout my whole sale process and Sam has been to-hand to address any queries raised and has provided honest and open advice when needed.

Adam · 27 February 2024