Trusted Agent profile · Solihull

Purplebricks Solihull reviews

3.7

★★★★★ Good

368 reviews across 3 platforms

Suite 7 First Floor Cranmore Drive Shirley Solihull, B90 4RZ

Purplebricks's office in Solihull, at Suite 7 First Floor Cranmore Drive Shirley Solihull, is rated 3.7 out of 5 across 368 reviews on three platforms, including 57 Google reviews rated 1.0.

Google logo

1.0 / 5

57

Reviews on Google

This office

Yell logo

1.6 / 5

27

Reviews on Yell

This office

Trustpilot logo

284

Reviews on Trustpilot

This office

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Reviews

Every review we hold for the Solihull office, from every platform, shown as written. First names only.

5/5

Trustpilot

I am extremely grateful for Diane…

I am extremely grateful for Diane Armstrong’s impeccable support and guidance in helping me navigate the best course of action as a customer.

Pepper · 22 December 2025

Agent replied · 24 December 2025

Good afternoon, Venita, Thank you for taking the time to leave us a review!✨We are delighted to hear that you received such excellent support and guidance from Diane. Diane takes great pride in helping customers understand their options and feel confident about the best course of action, so your kind words about her impeccable support will mean a great deal to her! 💫 We truly appreciate you choosing our services and thank you again for your thoughtful review!🏡 Kind Regards, Livvy.

5/5

Trustpilot

Property valuation…

Karen came over to give me a valuation of my property and explained the process very well. I am very sure that if i go ahead with the sale I will be using Purple Bricks.

Noz1977 · 30 May 2026

5/5

Trustpilot

Well organised efficent

Well organised efficent. Was easy to communucate. Will recommend to my friends and family.

Mr · 13 October 2026

5/5

Trustpilot

Very good explantion of services and…

Very good explantion of services and fees and good back up data for valuation

Mrs · 10 October 2026

5/5

Trustpilot

Very knowledgeable and friendly and…

Very knowledgeable and friendly and explained everything that I needed. Highly recommended thank you

John · 9 October 2026

1/5

Trustpilot

Joke of a company

I can't believe it!! We completed on the sale of our house in early August. When we viewed it back in May there was no sign outside the property. Now today I arrived home from work and I was shocked to see a For Sale sign had been bolted to our fence, putting holes in the woodwork without our knowing or consent.

JW · 24 September 2025

5/5

Trustpilot

Jeremy explained everything in such…

Jeremy explained everything in such detail.he is a real credit to your company.

George · 10 October 2026

5/5

Trustpilot

Very assuring and proactive

Very assuring and proactive. Insightful and information was appropriate and easy to understand,

Kevin · 10 October 2026

5/5

Trustpilot

Very professional and very…

Very professional and very knowledgeable helping me understand the value of my house and the best way to sell my house with out the constant pressure of normal estate agents highly recommend

C · 29 May 2026

5/5

Trustpilot

The young lady was very friendly and…

The young lady was very friendly and polite easy to talk to

B.mcdonald · 9 October 2026

5/5

Trustpilot

It was great meeting Rachel

It was great meeting Rachel, she was lovely to deal with

David · 13 October 2026

5/5

Trustpilot

Shaun was really professional and…

Shaun was really professional and explained everything fully I would definitely recommend

Katherine · 24 September 2025

1/5

Yell

Use someone else NOT Purple Bricks

I only hope "TEAM GB" have better service than we did. They over priced the property, got the description wrong as well as the floor plan. As for the viewings, forget it. They do not VETT their buyers, so many time wasters. Never saw their agent after her first visit. She made so many promises...I will do this.....I will do that for you.....I will be here for you 24 hrs a day from the start to completion.....No she was not. When we complained, they said they had no records of the original proofs, so they were unable to do anything. Total waste of time, please pay more and go to a local agent.PS. Do not use their recommended Solicitors either, almost as bad as they were.

WilliamB-588 · 15 May 2021

4/5

Trustpilot

When looking for a estate agent the…

When looking for a estate agent the service received was great

Hatfield · 11 October 2026

5/5

Trustpilot

Very professional

Very professional interview and clearly knows the business and client requirements

Paul · 10 October 2026

1/5

Google

Absolutely NOT for the faint hearted or anyone over 50 as you’re expected to do all the work yourself and the solicitors keep Adding in quoted-for charges on. You have to use an app or talk to a bot. Not worth it to save a few quid

Mod · 16 January 2026

5/5

Trustpilot

Good experience

Polite, friendly, professional, great experience to date. Andrew is very good.

Con · 24 September 2025

5/5

Trustpilot

Price will make move possible

The agent came with relevant market information and explained the process. All seems straightforward and the price is amazing! I think it’s the only way I can afford to move.

Carol · 30 May 2026

5/5

Trustpilot

Amazing service from Sara Davey-Turner

Amazing service, regular updates and smooth experience! Definitely recommended 🌟

Aroosa · 11 October 2026

5/5

Trustpilot

Real nice guy and didn't try to bull…

Real nice guy and didn't try to bull shit me

Chris · 10 October 2026

5/5

Trustpilot

Was very friendly and very helpful…

Was very friendly and very helpful giving very good advice

Sharon · 9 October 2026

2/5

Trustpilot

Wouldn’t rush back to use them.

Purple bricks advertised our property, yes, but nothing else.

Dave · 11 October 2026

4/5

Trustpilot

Touring the Property

THEY WERE ABLE TO GET IN TOUCH WITH ME,

Abidemi · 9 October 2026

5/5

Trustpilot

Very helpful guided us through…

Very helpful guided us through everything and answered all our concerns

Mr · 24 September 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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