Trusted Agent profile ยท Solihull

Platform Housing Group Solihull reviews

1.6

โ˜…โ˜…โ˜…โ˜…โ˜…

339 reviews across 2 platforms

Solihull Parkway, Birmingham Business Park, B37 7YD

Platform Housing Group's office in Solihull, at Solihull Parkway, is rated 1.6 out of 5 across 339 reviews on two platforms, including 311 Google reviews rated 1.7.

Google logo

1.7 / 5

311

Reviews on Google

This office

Trustpilot logo

28

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Solihull office, from every platform, shown as written. First names only.

1/5

Google

๐Ÿคฎ โ€ฆ

Chloe ยท 12 July 2025

Agent replied ยท 21 June 2024

Hi Chloe, To discuss any concerns you have relating to the service received from Platform Housing Group please contact us via one of our communication channels: Platform Portal on www.platformhg.com/your-platform, webchat and social media. You can also call us on 0333 200 7304, lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help. Kind Regards Molly

5/5

Google

Rating only, no written review.

Martin ยท 28 March 2025

1/5

Google

Rating only, no written review.

James ยท 3 October 2024

Agent replied ยท 24 October 2024

Good Morning James, I can see that you have recently left a one star review for Platform Housing Group. If there is anything we can help you with you can contact us via one of our communication channels: Platform Portal on www.platformhg.com/your-platform, webchat or social media. You can also call us on 0333 200 7304, lines are open Monday - Friday 8:30-5:00pm. Kind Regards Molly

5/5

Google

Rating only, no written review.

Phil ยท 3 October 2024

Agent replied ยท 24 October 2024

Good Afternoon Phil, Thank you very much for your five star review. Kind regards, Molly

1/5

Google

Rating only, no written review.

Vanessa ยท 24 July 2024

Agent replied ยท 23 August 2024

Hi Vanessa, I can see that you have recently left a one star review for Platform Housing Group. I am sorry to hear you have not had a good experience, if there is anything we can help you with you can contact us , via one of our communication channels, Platform Portal on www.platformhg.com/your-platform, webchat or social media , you can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help. Kind Regards Molly

1/5

Google

Absolutely shameful

Janetta ยท 22 May 2024

Agent replied ยท 21 June 2024

Good Morning Janetta, I am sorry to hear you have not had a good experience. If there is anything we can help you with please contact us , via one of our communication channels, Platform Portal on www.platformhg.com/your-platform, webchat or social media. You can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help. Kind Regards Molly

1/5

Google

Rating only, no written review.

Unknown ยท 29 April 2024

Agent replied ยท 25 December 2024

Good afternoon Megan, I can see that you have recently left a one star review for Platform Housing Group. I am sorry to hear you have not had a good experience, if there is anything we can help you with you can contact us , via one of our communication channels, Platform Portal on www.platformhg.com/your-platform, webchat or social media , you can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help. Kind Regards Molly

1/5

Google

Rating only, no written review.

Megan ยท 22 April 2024

Agent replied ยท 21 June 2024

Good afternoon Megan, I can see that you have recently left a one star review for Platform Housing Group. I am sorry to hear you have not had a good experience, if there is anything we can help you with you can contact us , via one of our communication channels, Platform Portal on www.platformhg.com/your-platform, webchat or social media , you can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help. Kind Regards Molly

5/5

Google

Rating only, no written review.

Tansy ยท 22 April 2024

Agent replied ยท 21 June 2024

Good Morning Tansy, Thank you very much for your five star review. Kind regards, Molly

1/5

Google

Rating only, no written review.

Jack ยท 23 March 2024

Agent replied ยท 21 June 2024

Good Afternoon Jack, I am really concerned about your welfare due to message which you have posted. Please reach out to us for support on 0333 200 7304 regarding your rent account and home where one of our team will be happy to help. There is lots of support we can offer please contact us. Laura

2/5

Google

Rating only, no written review.

Christopher ยท 22 February 2024

Agent replied ยท 21 June 2024

Good Afternoon Christopher I can see that you have recently left a 2 star review for Platform Housing Group. I am sorry to hear you have not had a good experience, if there is anything we can help you with you can contact us , via one of our communication channels, Platform Portal on www.platformhg.com/your-platform, webchat or social media , you can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help. Kind Regards Gemma

1/5

Google

Rating only, no written review.

David ยท 23 January 2024

Agent replied ยท 21 June 2024

Hi David I can see that you have recently left a one star review for Platform Housing Group. Please contact us via one of our communication channels if you would like to discuss any concerns you may have. We have Webchat, Social Media or you can visit our website and fill out a webform. We also have a team of Advisors in our Platform Hub which you can call on 0333 200 7304. Lines are open Monday - Friday 8:30-5:00pm. Kind Regards Molly

2/5

Google

Rating only, no written review.

Will ยท 24 December 2023

Agent replied ยท 21 June 2024

Good Morning Yellow Jacket, Thank you for your feedback. If you have any concerns relating to the service you have received from Platform Housing Group please contact us via one of our communication channels. The Platform portal is available on www.platformhg.com/your-platform. Alternatively, we have webchat, social media, or a team of Advisors in our Platform Hub which you can call on 0333 200 7304. Lines are open Monday - Friday 8:30-5:00pm and one of the team will be happy to help. Kind Regards Molly

3/5

Google

Rating only, no written review.

Peter ยท 24 December 2023

Agent replied ยท 21 June 2024

Good Morning Peter, Thank you for your three star review. Kind Regards Molly

4/5

Google

Rating only, no written review.

Jamie ยท 24 December 2023

Agent replied ยท 21 June 2024

Good Morning Jamie Thank you for your four star review. Kind Regards Molly

5/5

Google

Rating only, no written review.

David ยท 24 November 2023

Agent replied ยท 21 June 2024

Hi David, Thank you very much for your five star review. Kind Regards Molly

1/5

Google

Rating only, no written review.

Kirstie ยท 25 September 2023

Agent replied ยท 21 June 2024

Good Afternoon Kirstie I can see that you have recently left a 1 star review for Platform Housing Group. I am sorry to hear you have not had a good experience, if there is anything we can help you with you can contact us , via one of our communication channels, Platform Portal on www.platformhg.com/your-platform, webchat or social media , you can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help. Kind Regards Laura

1/5

Google

Rating only, no written review.

N ยท 22 June 2023

Agent replied ยท 21 June 2024

Good Afternoon N AC I can see that you have recently left a 1 star review for Platform Housing Group. I am sorry to hear you have not had a good experience, if there is anything we can help you with you can contact us , via one of our communication channels, Platform Portal on www.platformhg.com/your-platform, webchat or social media , you can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help. Kind Regards Jag

1/5

Google

Rating only, no written review.

Kelvin ยท 22 June 2023

Agent replied ยท 21 June 2024

Hi Kelvin, I can see that you have recently left a one star review for Platform Housing Group. Please contact us via one of our communication channels if there is anything we can assist you with: Platform Portal on www.platformhg.com/your-platform, webchat or social media. You can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help. Kind Regards Molly

1/5

Google

Rating only, no written review.

Amy ยท 22 June 2023

Agent replied ยท 21 June 2024

Hi Amy, I can see that you have recently left a 1 star review for Platform Housing Group. Please contact us via one of our communication channels if there is anything we can assist you with: Platform Portal on www.platformhg.com/your-platform, webchat or social media. You can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help. Kind Regards Molly

5/5

Google

Rating only, no written review.

Sharon ยท 22 June 2023

Agent replied ยท 21 June 2024

Hi Sharon, Thank you very much for your five star review. Kind Regards Molly

1/5

Google

Rating only, no written review.

Ryan ยท 22 June 2023

Agent replied ยท 21 June 2024

Good Afternoon Ryan I can see that you have recently left a 1 star review for Platform Housing Group. I am sorry to hear you have not had a good experience, if there is anything we can help you with you can contact us , via one of our communication channels, Platform Portal on www.platformhg.com/your-platform, webchat or social media , you can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help. Kind Regards Laura

1/5

Google

Rating only, no written review.

Yasmin ยท 22 June 2023

Agent replied ยท 21 June 2024

Good Afternoon Yasmin I can see that you have recently left a 1 star review for Platform Housing Group. I am sorry to hear you have not had a good experience, if there is anything we can help you with you can contact us , via one of our communication channels, Platform Portal on www.platformhg.com/your-platform, webchat or social media , you can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help. Kind Regards Jag

1/5

Google

Rating only, no written review.

Snitty ยท 22 June 2023

Agent replied ยท 21 June 2024

Good Afternoon Snitty, I can see that you have recently left a 1 star review for Platform Housing Group. I am sorry to hear you have not had a good experience, if there is anything we can help you with you can contact us , via one of our communication channels, Platform Portal on www.platformhg.com/your-platform, webchat or social media , you can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help. Kind Regards Laura

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Platform Housing Group's Google reviews

Questions about Platform Housing Group Solihull

How many reviews does Platform Housing Group Solihull have?

Platform Housing Group's Solihull office has 339 reviews across two platforms: 311 on Google, 28 on Trustpilot.

What is Platform Housing Group Solihull's rating?

Platform Housing Group Solihull is rated 1.6 out of 5 across all 339 reviews, and 1.7 out of 5 on Google from 311 reviews.

Where is Platform Housing Group's Solihull office?

Platform Housing Group Solihull, Solihull Parkway, Birmingham Business Park, B37 7YD.

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