Every review we hold for the Solihull office, from every platform, shown as written. First names only.
โ
โ
โ
โ
โ
1/5
Google๐คฎ โฆ
Chloe ยท 12 July 2025
Agent replied ยท 21 June 2024
Hi Chloe,
To discuss any concerns you have relating to the service received from Platform Housing Group please contact us via one of our communication channels: Platform Portal on www.platformhg.com/your-platform, webchat and social media. You can also call us on 0333 200 7304, lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help.
Kind Regards
Molly
โ
โ
โ
โ
โ
5/5
GoogleRating only, no written review.
Martin ยท 28 March 2025
โ
โ
โ
โ
โ
1/5
GoogleRating only, no written review.
James ยท 3 October 2024
Agent replied ยท 24 October 2024
Good Morning James,
I can see that you have recently left a one star review for Platform Housing Group. If there is anything we can help you with you can contact us via one of our communication channels: Platform Portal on www.platformhg.com/your-platform, webchat or social media. You can also call us on 0333 200 7304, lines are open Monday - Friday 8:30-5:00pm.
Kind Regards
Molly
โ
โ
โ
โ
โ
5/5
GoogleRating only, no written review.
Phil ยท 3 October 2024
Agent replied ยท 24 October 2024
Good Afternoon Phil,
Thank you very much for your five star review.
Kind regards,
Molly
โ
โ
โ
โ
โ
1/5
GoogleRating only, no written review.
Vanessa ยท 24 July 2024
Agent replied ยท 23 August 2024
Hi Vanessa,
I can see that you have recently left a one star review for Platform Housing Group. I am sorry to hear you have not had a good experience, if there is anything we can help you with you can contact us , via one of our communication channels, Platform Portal on www.platformhg.com/your-platform, webchat or social media , you can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help.
Kind Regards
Molly
โ
โ
โ
โ
โ
1/5
GoogleAbsolutely shameful
Janetta ยท 22 May 2024
Agent replied ยท 21 June 2024
Good Morning Janetta,
I am sorry to hear you have not had a good experience. If there is anything we can help you with please contact us , via one of our communication channels, Platform Portal on www.platformhg.com/your-platform, webchat or social media. You can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help.
Kind Regards
Molly
โ
โ
โ
โ
โ
1/5
GoogleRating only, no written review.
Unknown ยท 29 April 2024
Agent replied ยท 25 December 2024
Good afternoon Megan,
I can see that you have recently left a one star review for Platform Housing Group.
I am sorry to hear you have not had a good experience, if there is anything we can help you with you can contact us , via one of our communication channels, Platform Portal on www.platformhg.com/your-platform, webchat or social media , you can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help.
Kind Regards
Molly
โ
โ
โ
โ
โ
1/5
GoogleRating only, no written review.
Megan ยท 22 April 2024
Agent replied ยท 21 June 2024
Good afternoon Megan,
I can see that you have recently left a one star review for Platform Housing Group.
I am sorry to hear you have not had a good experience, if there is anything we can help you with you can contact us , via one of our communication channels, Platform Portal on www.platformhg.com/your-platform, webchat or social media , you can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help.
Kind Regards
Molly
โ
โ
โ
โ
โ
5/5
GoogleRating only, no written review.
Tansy ยท 22 April 2024
Agent replied ยท 21 June 2024
Good Morning Tansy,
Thank you very much for your five star review.
Kind regards,
Molly
โ
โ
โ
โ
โ
1/5
GoogleRating only, no written review.
Jack ยท 23 March 2024
Agent replied ยท 21 June 2024
Good Afternoon Jack,
I am really concerned about your welfare due to message which you have posted.
Please reach out to us for support on 0333 200 7304 regarding your rent account and home where one of our team will be happy to help.
There is lots of support we can offer please contact us.
Laura
โ
โ
โ
โ
โ
2/5
GoogleRating only, no written review.
Christopher ยท 22 February 2024
Agent replied ยท 21 June 2024
Good Afternoon Christopher
I can see that you have recently left a 2 star review for Platform Housing Group.
I am sorry to hear you have not had a good experience, if there is anything we can help you with you can contact us , via one of our communication channels, Platform Portal on www.platformhg.com/your-platform, webchat or social media , you can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help.
Kind Regards
Gemma
โ
โ
โ
โ
โ
1/5
GoogleRating only, no written review.
David ยท 23 January 2024
Agent replied ยท 21 June 2024
Hi David
I can see that you have recently left a one star review for Platform Housing Group. Please contact us via one of our communication channels if you would like to discuss any concerns you may have. We have Webchat, Social Media or you can visit our website and fill out a webform. We also have a team of Advisors in our Platform Hub which you can call on 0333 200 7304. Lines are open Monday - Friday 8:30-5:00pm.
Kind Regards
Molly
โ
โ
โ
โ
โ
2/5
GoogleRating only, no written review.
Will ยท 24 December 2023
Agent replied ยท 21 June 2024
Good Morning Yellow Jacket,
Thank you for your feedback.
If you have any concerns relating to the service you have received from Platform Housing Group please contact us via one of our communication channels. The Platform portal is available on www.platformhg.com/your-platform. Alternatively, we have webchat, social media, or a team of Advisors in our Platform Hub which you can call on 0333 200 7304. Lines are open Monday - Friday 8:30-5:00pm and one of the team will be happy to help.
Kind Regards
Molly
โ
โ
โ
โ
โ
3/5
GoogleRating only, no written review.
Peter ยท 24 December 2023
Agent replied ยท 21 June 2024
Good Morning Peter,
Thank you for your three star review.
Kind Regards
Molly
โ
โ
โ
โ
โ
4/5
GoogleRating only, no written review.
Jamie ยท 24 December 2023
Agent replied ยท 21 June 2024
Good Morning Jamie
Thank you for your four star review.
Kind Regards
Molly
โ
โ
โ
โ
โ
5/5
GoogleRating only, no written review.
David ยท 24 November 2023
Agent replied ยท 21 June 2024
Hi David,
Thank you very much for your five star review.
Kind Regards
Molly
โ
โ
โ
โ
โ
1/5
GoogleRating only, no written review.
Kirstie ยท 25 September 2023
Agent replied ยท 21 June 2024
Good Afternoon Kirstie
I can see that you have recently left a 1 star review for Platform Housing Group.
I am sorry to hear you have not had a good experience, if there is anything we can help you with you can contact us , via one of our communication channels, Platform Portal on www.platformhg.com/your-platform, webchat or social media , you can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help.
Kind Regards
Laura
โ
โ
โ
โ
โ
1/5
GoogleRating only, no written review.
N ยท 22 June 2023
Agent replied ยท 21 June 2024
Good Afternoon N AC
I can see that you have recently left a 1 star review for Platform Housing Group.
I am sorry to hear you have not had a good experience, if there is anything we can help you with you can contact us , via one of our communication channels, Platform Portal on www.platformhg.com/your-platform, webchat or social media , you can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help.
Kind Regards
Jag
โ
โ
โ
โ
โ
1/5
GoogleRating only, no written review.
Kelvin ยท 22 June 2023
Agent replied ยท 21 June 2024
Hi Kelvin,
I can see that you have recently left a one star review for Platform Housing Group. Please contact us via one of our communication channels if there is anything we can assist you with: Platform Portal on www.platformhg.com/your-platform, webchat or social media. You can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help.
Kind Regards
Molly
โ
โ
โ
โ
โ
1/5
GoogleRating only, no written review.
Amy ยท 22 June 2023
Agent replied ยท 21 June 2024
Hi Amy,
I can see that you have recently left a 1 star review for Platform Housing Group. Please contact us via one of our communication channels if there is anything we can assist you with: Platform Portal on www.platformhg.com/your-platform, webchat or social media. You can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help.
Kind Regards
Molly
โ
โ
โ
โ
โ
5/5
GoogleRating only, no written review.
Sharon ยท 22 June 2023
Agent replied ยท 21 June 2024
Hi Sharon,
Thank you very much for your five star review.
Kind Regards
Molly
โ
โ
โ
โ
โ
1/5
GoogleRating only, no written review.
Ryan ยท 22 June 2023
Agent replied ยท 21 June 2024
Good Afternoon Ryan
I can see that you have recently left a 1 star review for Platform Housing Group.
I am sorry to hear you have not had a good experience, if there is anything we can help you with you can contact us , via one of our communication channels, Platform Portal on www.platformhg.com/your-platform, webchat or social media , you can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help.
Kind Regards
Laura
โ
โ
โ
โ
โ
1/5
GoogleRating only, no written review.
Yasmin ยท 22 June 2023
Agent replied ยท 21 June 2024
Good Afternoon Yasmin
I can see that you have recently left a 1 star review for Platform Housing Group.
I am sorry to hear you have not had a good experience, if there is anything we can help you with you can contact us , via one of our communication channels, Platform Portal on www.platformhg.com/your-platform, webchat or social media , you can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help.
Kind Regards
Jag
โ
โ
โ
โ
โ
1/5
GoogleRating only, no written review.
Snitty ยท 22 June 2023
Agent replied ยท 21 June 2024
Good Afternoon Snitty,
I can see that you have recently left a 1 star review for Platform Housing Group.
I am sorry to hear you have not had a good experience, if there is anything we can help you with you can contact us , via one of our communication channels, Platform Portal on www.platformhg.com/your-platform, webchat or social media , you can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help.
Kind Regards
Laura
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.