Platform Housing Group reviews

Good Morning Florin, Thank you for your four star review of Platform Housing Group. Kind Regards Molly

Good Morning Paul, Thank you for your five star review of Platform Housing Group. Kind Regards Molly

Good Afternoon Lisa, I can see that you have recently left a 1 star review for Platform Housing Group. I am very sorry to hear that you are not happy with the service you have received from Platform. If you still require assistance you can also contact us via one of our communication channels: Platform Portal on www.platformhg.com/your-platform, web chat or social media where one of the team will be happy to help. You can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help. Kind Regards Molly

Good Afternoon Cliff, We are sorry to hear that you feel this way about Platform Housing Group. We would like to have the opportunity to assist with your complaint. If you would like to find out what we may be able to do to support, please contact us , via one of our communication channels , Platform Portal on www.platformhg.com/your-platform, webchat or social media we can ensure this is looked into for you, you can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help. Kind Regards Jag

Hi Basia Thank you very much for your 5 review and for the time you have taken to acknowledge how pleased you are with the service from Platform. It's always pleasing to know when we have done something well If you would like to compliment the operative you can do so by completing a form on our website via the following link https://www.platformhg.com/complaints-compliments-and-comments so that the member of our team is acknowledged for their great service. Thanks again, Jag

Good Afternoon Katherine, Thank you for taking the time to leave a rating, we note you have not left any comments. If you do want to discuss anything you can contact us via one of our communication channels- Platform Portal on www.platformhg.com/your-platform, webchat or social media. You can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help. Kind Regards Laura

Good Morning Paul, I can see that you have recently left a 1 star review for Platform Housing, i am sorry to hear you have not had a good experience, if there is anything we can help you with you can contact us , via one of our communication channels, Platform Portal on www.platformhg.com/your-platform, webchat or social media , you can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help. Kind Regards Laura

Good Afternoon Maria, I can see that you have recently left a 2 star review for Platform Housing Group. I am sorry to hear you have not had a good experience. If you would like to find out what we may be able to do to support you please contact us via one of our communication channels- Platform Portal on www.platformhg.com/your-platform, webchat or social media. You can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help. Kind Regards Molly

Good Afternoon Andy, Thank you for your 3 star review of the service you have received from Platform Housing Group. Kind Regards Molly

Good Afternoon Katherine, Thank you for taking the time to leave a rating, we note you have not left any comments. If you do want to discuss anything you can contact us via one of our communication channels- Platform Portal on www.platformhg.com/your-platform, webchat or social media. You can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help. Kind Regards Laura

Good afternoon Paul, I can see that you have recently left a 1 star review for Platform Housing Group. I am sorry to hear you have not had a good experience with repairs taking too long. If there is anything we can help you with any outstanding repairs that are taking too long, you can contact us via one of our communication channels- Platform Portal on www.platformhg.com/your-platform, webchat or social media. You can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help. Kind Regards Matt

Hi RC, Thank you very much for taking the time to leave Platform this four star rating. We are pleased to hear you are happy in your home. Kind Regards Molly

Good Afternoon Katherine, Thank you for taking the time to leave a rating, we note you have not left any comments. If you do want to discuss anything you can contact us via one of our communication channels- Platform Portal on www.platformhg.com/your-platform, webchat or social media. You can also call us on 0333 200 7304 lines are open Monday - Friday 8:30-5:00pm, where one of the team will be happy to help. Kind Regards Laura