John Shepherd Lettings reviews in Solihull

★★★★★ 5/5

Trustpilot

My experience with John Shepherd has…fantastic!!!

My experience with John Shepherd has been fantastic. I am very thankful for the great support. I would like to mention my very recent experience with current property manager Akeem French from Solihull branch . He has been extremely efficient, quick to resolve and very helpful with my flat problem and request. Previously other property managers like Joe Singleton , Lauren and Rickie have been absolutely brilliant and super helpful.responding to any queries very quickly and efficiently. Thanks all

Sanjay · 17 March 2023

★★★★★ 5/5

Trustpilot

Brendan was super efficient in getting…

Brendan was super efficient in getting us moved into our new apartment. Appreciate the help.

Joshua · 23 November 2020

★★★★★ 4/5

Trustpilot

John Sheperd Estate Agents (Agent: Megan Johnson)

I recently worked with this letting agency to find a new rental property, and overall, I had a positive experience. The staff was responsive and friendly, helping me navigate through the rental process smoothly. They provided a good selection of properties that matched my preferences and budget. While there were a couple of minor communication delays, they were resolved promptly, and I appreciated their (Megan specially) effort to address any concerns I had.

Muhammad · 21 August 2023

★★★★★ 5/5

Trustpilot

Kind helpful efficient.

Kind helpful efficient.Excellent communication all the way through finding and securing my new home. Extra thanks to Lilly Johnson who answered my many emails swiftly and kindly.

Emma · 26 June 2023

★★★★★ 5/5

Trustpilot

Akeem Ffrench from Solihull Branch

Akeem Ffrench from Solihull Branch was very helpful and responded to all the queries as quickly as possible and resolved them at the earliest by coordinating with the third party vendors

C.Meenakshi · 15 February 2023

★★★★★ 5/5

Trustpilot

We have had a great experience with…

We have had a great experience with John Shepherd, Rickie is very helpful and provide excellent support to us. We really appreciate it & the communication was spot on from the start! Thanks again to Rickie & the teamDaniel Lee & Ada Leung

Ada · 29 July 2021

★★★★★ 5/5

Trustpilot

Fantastic service from Lauren

Fantastic service from Lauren! Lauren could not have been more helpful - particularly as I didn’t fully know what I wanted and was struggling to make a decision. Lauren was able to help me visualise rooms and really made me feel confident in my choices.

Rebecca · 17 February 2021

★★★★★ 5/5

Trustpilot

Good experience…

Even with various obstacles along the way. All at John Sheperd were very helpful to ensure our house move went through. Would recommend.

James · 20 September 2023

★★★★★ 5/5

Trustpilot

We deal with Melissa Cannon and the…

We deal with Melissa Cannon and the team as a contractor as we love working with them, they are always super friendly and efficient and great to deal with generally!!

Neil · 28 February 2023

★★★★★ 5/5

Trustpilot

Can’t recommend John Shepherd enough

Can’t recommend John Shepherd enough. Shannon in particular goes above and beyond the call of duty and is always quick to respond and get things done. A great friendly and efficient team. We used them to sell two properties and purchase another last year. In the process of selling another property this year and didn’t hesitate to go back to John Shepherd.

Fionuala · 13 October 2020

★★★★★ 5/5

Trustpilot

Great service in Solihull

Ailish McGowan once again secured a tenancy for us,ensuring there was no void period. Her communication and effort are a credit to the Solihull Office. We also dealt with Rickie who was quick to respond and both are a pleasure to work with.

Kam · 15 June 2021

★★★★★ 1/5

Trustpilot

Avoid

AvoidThey talk Down to you a lot and when you query something they make you feel small.Only move at their place and with buying/renting a property it can be an exciting time for people and they do aid this at all

Mr · 23 July 2023

★★★★★ 5/5

Trustpilot

Libbi Bows from John Shepherd Solihul…

Libbi Bows from John Shepherd Solihul had been very helping and accomodating to us for each and everything from finding our home and to settle in. Excellent services !!! Highly Recommended !!!

MUHAMMAD · 15 February 2024

★★★★★ 5/5

Trustpilot

Megan was absolutely amazing

Megan was absolutely amazingShe helped me through the process from the viewing up to the tenancy agreement and contact with the landlordCould not have asked for a better experience

Alya · 3 March 2023

★★★★★ 5/5

Trustpilot

Highly Professional and Friendly

I had a good viewing experience with Quentin and very prompt as well with time. He was able to answer the questions I had in mind as well

Victor · 26 April 2024

★★★★★ 5/5

Trustpilot

I was nothing but impressed by John…

I was nothing but impressed by John Shepherd, especially by Sam Meeten who handled our commercial property sale. The level of communication and the willingness to go that extra mile to make things happen shown by Sam left us in no doubt that choosing John Shepherds to sell our building was 100% the right thing to do. Would recommend to anyone!!!

Scott · 15 October 2020

★★★★★ 5/5

Trustpilot

Quentin John Shepherd

I'm renting from John Shepherd, my agent was Quentin. He made the process straightforward and easy, even managed to help me negotiate the rent which has been a massive help.

Hannah · 16 March 2024

★★★★★ 1/5

Trustpilot

Disgusting appalling service

Disgusting service. They have held on to my deposit it has been over a month since my tenancy finished. I have tried to contact them many times and just get left in the dark. Get told different things by different people. No one actually knows what they’re doing here. Appealing agents, rude and just take your money

Sajeda · 18 June 2024

★★★★★ 5/5

Trustpilot

Great service and super reliable

Friendly and helpful. Lily Johnson was on the case in helping me with my property so thank you so much! Highly recommend

Jenny · 15 September 2023

★★★★★ 5/5

Trustpilot

Office staff to be commended

Although it took a long time for the transaction to go through (and this was in no way John Shepherd's fault) all dealings with their office went very smoothly with minimum effort on my part. Office staff extremely helpful and knowledgeable. Of course, as the buyer I was not the paymaster so doubly good that any enquiry from me was met with a sense of urgency and answered in a timely way.

Ms · 23 July 2023

★★★★★ 5/5

Trustpilot

They are good estate agents indeed

They are good estate agents indeed. Very professional. Are not greedy (for instance, I've contacted one agent that wasn't keen on returning my deposit, whereas John Shepperd couldn't care less about it and would return it to you on the spot - that makes a huge difference. On top of other services where they put the tenant on the priority, I really like when my tenancy is managed by JS.

Ricardo · 9 September 2023

★★★★★ 5/5

Trustpilot

Reliable Estate Agents

Very reliable, clear communication, excellent experience for me so far. Lily has been great - super responsive and keeps me informed.

Robert · 16 September 2023

★★★★★ 5/5

Trustpilot

Fantastic People to work with

Fantastic People to work with, very professional and always ready to assist with any questions. I will be using them again n the future. Would like to thank Natasha Jack and Liam for all their hard work

Julian · 28 January 2022

★★★★★ 5/5

Trustpilot

Good company with great staff

Good company with great staff. Quentin was a wonderful guy.

Precious · 4 May 2024