Every review we hold for the Solihull office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRomain Bourgier and Charlotte Moore
Romain Bourgier is always available to help, even out-of-hours if needed. Giving regular updates; thorough explanations and wise advice, he provides an excellent management service.Charlotte Moore is always helpful and pleasant to deal with, even in difficult and stressful situations. Her excellent client facing skills mean that all parties she deals with are happy.
Ben · 31 March 2021
Agent replied · 22 October 2024
Thank you Ben for your kind words and support. It was a pleasure working with you and managing your property. Charlotte and Romain
★★★★★ 5/5
TrustpilotGreat experience
Very satisfied with the agency and especially Hamzah Musaddaq our assigned property manager who was quick to attend to any problems we had when dealing with the property!
Sonea · 13 January 2024
Agent replied · 22 October 2024
Thank you for the very kind words Sonea. I am delighted to help and thank you for being so helpful and quick with your responses, I really appreciate it. Thank you.Hamzah
★★★★★ 5/5
TrustpilotHigh quality services to find the flat
I came from Japan and would like to find the flat near from the office. Even the tight market, sales team offers multiple options within my budget and sales support team offers quick and kind services and property management team also quick and kind.services. We can communicate with them in Japanese and they offers the high quality services.Thank you for the team in KnightFrank.
Kengo · 27 August 2024
Agent replied · 22 October 2024
Thank you for your kind review, It has been a pleasure to support you. It's great to know that communicating in Japanese made things easier for you.Please feel free to reach out to us anytime if there's anything else we can assist you with. We hope you enjoy your new home!Kind regards,Knight Frank
★★★★★ 5/5
TrustpilotBrigette from Renewals
Great job in renewing our lease contract.Thank you Brigette.
Wass · 12 December 2024
Agent replied · 28 December 2024
Dear WassimThank you for your feedback. I am pleased we found a good middle ground for you and the tenants on the renewal.Kind regardsBrigette
★★★★★ 5/5
TrustpilotI recently got in touch with your…
I recently got in touch with your company regarding a property, unfortunately, the deal fell through. However, it is important to note that Mr Jamie Vass had maintained high level of professionalism and good customer services, coupled with an unprecedented communication skills during this period. For this reason, I look forward to dealing with your organisation again, also, I shall recommend your service to my friends and family. Thank you.
Akko · 10 May 2024
Agent replied · 22 October 2024
Dear Edward, Many thanks for your kindness, I do appreciate it. While I am sorry that things have not worked out in this instance, I am pleased to continue to work with you and your family. All the best, speak soon. Jamie
★★★★★ 5/5
TrustpilotAnn-Marie managed our property very…
Ann-Marie managed our property very well amongst the many challenges we have experienced over the years. Thanks Ann-Marie and all the best with your other clients!
Mark · 19 February 2024
Agent replied · 22 October 2024
Thank you Mark for the lovely review. It was a pleasure working with you and hope to do so again in the future. Best wishes, Ann-Marie
★★★★★ 5/5
TrustpilotAnik Ruparelia is an outstanding agent
Anik Ruparelia is an outstanding agent which will reply to any enquiries immediately as well as to managing my property professionally. Very happy with her service.
JC · 19 February 2024
Agent replied · 22 October 2024
Your review is much appreciated! Please do not hesitate to contact me going forward. Thank you.Best wishes, Anik.
★★★★★ 5/5
TrustpilotVery helpful
Very helpful throughout, thank you to Kristian Lee for his help with providing us with a quick and quality reference.
Artem · 14 June 2024
Agent replied · 22 October 2024
Thank you for your Kind words, you have been great tenants. Kind regards,Kristian
★★★★★ 5/5
TrustpilotWe would like to express our thanks to Hector Watch from Knightfrank's Baker Street office
We would like to express our appreciation for the excellent services provided by Hector Watch from KnightFranks Baker Street office. Hector has helped us to ensure the tenants are fully satisfied with their needs after moving in to the flats, and always respond to our queries efficiently and helpded sort out issues in a professional manner.
Jud · 19 December 2025
★★★★★ 5/5
Trustpilotgreat experience
Ines was always super responsive and quick and took care of everything for us with great care. The whole team was great and on top of everything.
Zeynep · 26 January 2024
Agent replied · 22 October 2024
Hi Zeynep, thank you so much for your kind words. It has been a great pleasure to help you and Ufuk with your relocation from the US. I hope you enjoy your time in Notting Hill. Best wishes, Ines
★★★★★ 5/5
TrustpilotI reported a noise …
I reported an unusual noice emanating from a water boiler. Daniel, at KnightFrank quickly arranged for a technical assessment to be carried out.A technician called and discovered worn out components and again Daniel stepped in to gain approval for rectification work to be sanctioned. This work was carried out 12 June. Now, there is no noise from the boiler, and the shower unit works perfectly. Very effectively managed.
Brian · 12 June 2024
Agent replied · 22 October 2024
Hi Brian thank you for your review very much appreciated. I look forward to working with you in the future, please don’t hesitate to reach out on any problems in the property’.Kind regards,Daniel
★★★★★ 5/5
TrustpilotGreat experience!
Stine was great, extremely helpful and responsive to my requests. She is also on top of new listings and always prioritizes getting her clients in to see them!
Alan · 3 January 2024
Agent replied · 22 October 2024
Dear Alan,Thank you for your kind words. Although, we did not have a property for you this time, it will be my pleasure to assist you anytime in the future!All the best and good luck with your move in,Stine
★★★★★ 5/5
GoogleA stress-free and smooth process with Hunters Lettings. All the processes were clear and straight forward. A special thanks to James Taylor for his fast and efficient communication throughout. Thank you!
Radiyah · 23 October 2023
Agent replied · 22 October 2024
Thank you. All the best in your new property
★★★★★ 5/5
GoogleWas really happy with the service I received from hunters when recently moving into my new flat. Everything was smooth and efficient. James Taylor was especially great coordinating this. Thank you.
Jordan · 23 October 2023
Agent replied · 22 October 2024
Thank you Jordan. All the best
★★★★★ 5/5
GoogleAll 3 members of the Solihull team, Jesse, Jake and Jordan were a delight to work with. They were knowledgeable, friendly and reassuring throughout the process. They maintained regular contact, kept me updated and their time keeping was good. They made a stressful process easier to manage; selling a family home of over 60 years is an emotional undertaking.
Thank you.
Ruth Leydon
Ruth · 23 October 2023
★★★★★ 5/5
TrustpilotBeth is very kind and share me all…
Beth is very kind and share me all house information to rent.
동훈 · 22 October 2024
Agent replied · 28 December 2024
Thank Don, it has been great working with you also! Best, Beth
★★★★★ 5/5
TrustpilotAlfie Rippon has been great in helping…
Alfie Rippon has been great in helping with the end of tenancy logistics
Julie · 1 October 2024
Agent replied · 22 October 2024
Dear Julie, Thank you for the kind words and I’m glad it was a smooth process for you.I wish you all the very best. Kind regards,Alfie
★★★★★ 5/5
TrustpilotGood communication and attention.
Rsnart · 26 May 2026
Agent replied · 27 May 2026
Thank you for the kind review and feedback. ‘Out of Town ’ is a truly unique property that was a real pleasure to sell.
Best regards
Alex and the Knight Frank Ascot team
★★★★★ 5/5
TrustpilotExcellent in all areas.
Knowledgeable, smart, efficient and caring. A great experience in an exceptionally short timeframe.
James · 17 March 2026
Agent replied · 20 March 2026
Thank you so much for taking the time to write such a kind review.
If you ever need anything in the future - advice, recommendations, or support with your next move, I would be delighted to assist again.
Wishing you all the best in your new home!
Annabel
★★★★★ 5/5
TrustpilotProfessional & easy to deal with
Very professional, efficient and pleasant to deal with. Angharad Lonnon and her team were excellent. Would highly recommend.
Mr · 4 July 2024
Agent replied · 22 October 2024
Thanks David, it was a pleasure to be able to help, best of luck in your new home.Angharad and the Elmbridge Lettings Team
★★★★★ 5/5
TrustpilotMark was amazing
Mark was amazing! He was really quick and efficient. Thank you :)
MH · 11 October 2024
Agent replied · 22 October 2024
Thank you for your kinds words. It was a pleasure assisting you. Mark
★★★★★ 5/5
TrustpilotGiselle as a Coordinator
Giselle acted as coordinator between us and her KF clients.We found her friendly, helpful and, above all, positive smoothing the way to an exchange 12 weeks from our initial viewing. The fact that she was liaising directly with us and our sellers was reassuring and made us feel that there was little room for the all too common misunderstandings which can occur where tensions and emotions run high.Chris and Julia Yemm
Customer · 29 March 2024
Agent replied · 22 October 2024
Dear Chris and JuliaThank you very much for your lovely review, it’s so appreciated. I must say that you were also extremely communicative which was such a help! Wishing you both many happy years in your beautiful new home.Kind regards,Giselle
★★★★★ 5/5
TrustpilotCharlotte Mackintosh
Charlotte Mackintosh has demonstrated exceptional management of my apartment for several years, exhibiting a steadfast commitment to addressing issues promptly and effectively. Her proactive approach and attentiveness to my concerns have been commendable throughout our association. I am grateful for the consistently positive working relationship we have maintained, which has enabled us to achieve optimal outcomes. I extend my sincere gratitude to her for her dedicated service and unwavering support.
Guner · 17 April 2024
Agent replied · 22 October 2024
Thank you so much for taking the time to write such a kind review. I am so glad to hear you are happy with the service that was provided. It was such a pleasure to work with you and manage your property.Best wishesCharlotte
★★★★★ 5/5
Google⭐️⭐️⭐️⭐️⭐️- Mia Pearce-King
We had an excellent experience working with Mia. From start to finish- Very honest, professional, friendly, and responsive. Kept us fully informed throughout the process, answering all our questions promptly and making what could have been a stressful time smooth and manageable. We highly recommend Hunters Solihull for anyone looking to buy or sell a property.
Samadhan · 11 November 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.