Every review we hold for the Solihull office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotThe tenancy extension was completed…
The tenancy extension was completed efficiently thanks to Brigette from Renewals.
PAUL · 24 October 2024
Agent replied · 28 December 2024
Dear PaulThank you again for taking the time to write a review. Glad we concluded the renewal swiftly.Kind regardsBrigette
★★★★★ 5/5
TrustpilotAnastasiia has been wonderful …
Anastasiia has been wonderful during the time managing our property. Always on the emails and communicating the updates and relevant matters . Always ready to help and replying to your enquiries. Thank you Anastasiia !
Maryam · 12 June 2023
Agent replied · 22 October 2024
Dear Maryam,Thank you very much for kind words. This is heartwarming to be recognised and knowing that I am doing things right. Wishing you all the best!Anastasiia
★★★★★ 5/5
TrustpilotThank you, Grace!
Grace Neal has been very helpful with solving an issue with my tenants. Thank you, Grace!
Muhammet · 2 August 2024
Agent replied · 22 October 2024
You are very welcome Muhammet. My pleasure to help. Thank you and take care. Kind regards,Grace
★★★★★ 5/5
TrustpilotThanks Vinnie from renewals
Thanks Vinnie from renewals this was a fast & efficient renewal process !
Jason · 15 September 2024
Agent replied · 22 October 2024
Dear Jason,Thank you for the lovely review.It was a pleasure to assist you in the renewal of the tenancy.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotThe Japan Desk has been extremely…
The Japan Desk has been extremely helpful throughout the period of my stay. Thank you very much.
Koichi · 9 July 2024
Agent replied · 22 October 2024
Dear Mr Ohira,Thank you so much for taking the time to write a kind review. It was an absolute pleasure to assist you.We look forward to working with you again in the future.Kind regards,Japan Desk Team
★★★★★ 5/5
TrustpilotI have been working with Daniel Lloyd…
I have been working with Daniel Lloyd and he has been absolutely super. He is pays attention to details, polite, friendly, hard working, and considerateHe is on top of his job and his response to issues is very quick. I have confidence in him, and never worry or feel nervous about calling to speak with him when issues arise.
RO · 16 October 2024
Agent replied · 22 October 2024
Thanks for your very kind review and words, it’s a pleasure to be able to assist and making your property management experience easy.Daniel
★★★★★ 5/5
TrustpilotKristian Lee has been delivering great…
Kristian Lee has been delivering great service. He’s always been responding to and carrying out requests in a timely manner. Pleasure to work with!
Margarida · 22 February 2024
Agent replied · 22 October 2024
Thank you so much for your review I appreciate it. I am always happy to help, it has been great working with you thus far.Kind regards, Kristian
★★★★★ 5/5
TrustpilotVinnie from Renewals
Vinnie from Renewals was incredibly responsive, friendly, helpful, and made the renewal process seamless. I really appreciate his great customer service and efficiency!
Tara · 12 March 2024
Agent replied · 22 October 2024
Dear Tara,Thank you very much for the lovely review.Your patience and responsiveness to the whole renewal process was much appreciated.Thank you for choosing Knight Frank again.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotI have been renting a flat with this…
I have been renting a flat with this agency for over a year now and I’m really happy with their great work. Our agent Toru shows himself always available and he does he’s best to solve our issues quickly and effectively. Like recently with a malfunction in our boiler that was solved in the same day. I’m really happy and highly recommend them!
Liv · 7 August 2024
Agent replied · 22 October 2024
Hi LivThank you so much for your review I appreciate it. I am always happy to help, it has been great working with you.Kind regardsToru Yoshioka
★★★★★ 5/5
TrustpilotExcellent service
Phillip Dunn has been absolutely amazing and super prompt each time I’ve faced an issue with anything in the apartment. Thank you so much!
Blanche · 19 February 2024
Agent replied · 22 October 2024
Thank you Blanche, I very much appreciate your kind feedback. Please do let me know if I can help with anything. Thank you, Phillip.
★★★★★ 5/5
TrustpilotOllie was very professional!
Ollie was very professional, kind and helpful! Explained everything about the property i needed to know.
Alexandra · 18 July 2024
Agent replied · 22 October 2024
Hi Alexandra,Thank you so much for your kind review, it was a pleasure finding you and your dog a new home! Best of luck with the move and look forward to working with you in the future.All the best,Ollie Slot - Knight Frank Richmond
★★★★★ 5/5
GoogleI can't thank James enough for his help and guidance throughout my renting experience. He continues to provide help and advice when needed. A 5 star service highly recommended.
Wendy · 23 October 2023
Agent replied · 22 October 2024
Thank you for your review! We are glad you are pleased with the service and we look forward to working with you.
★★★★★ 5/5
TrustpilotCharlotte Maclean
Charlotte Maclean was very easy to deal with and provided excellent service with a smile. Highly recommended.
Dominic · 29 June 2024
Agent replied · 22 October 2024
Thank you so much for your kind words. It has been a pleasure working with you as well.Please don’t hesitate to contact me should you require anything else. Kind regards Charlotte 020 7483 8338
★★★★★ 5/5
TrustpilotVinnie was very fast with paperwork and…
Vinnie was very fast with paperwork and professional
Dhruve · 21 November 2024
Agent replied · 28 December 2024
Dear Dhruve,Thank you for the lovely review.It was a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotProfessional, smooth and helpful
Special thanks to Molly in particular as she made our moving experience smooth and easy!
Michaela · 31 July 2024
Agent replied · 22 October 2024
Thank you Michaela, glad I could make your move as smooth as possible. Best of luck in your new home!
★★★★★ 5/5
TrustpilotJames Szalay is the best agent for your rental property
It is the second year that I’m renting out my flat in Battersea with the help of James Szalay. Every year the process is smooth and easy! Within less than a week, he got me a list of 10 potential tenants to choose from, all above asking price. It’s a real pleasure to work with him! I could not recommend him more
Eloise · 16 August 2024
Agent replied · 22 October 2024
Dear Eloise,Thank you so much for your kind review.It has been a pleasure helping you, and I am really pleased with the result achieved.We look forward to helping again in the future.Very best,James
★★★★★ 5/5
TrustpilotKF Fulham
Summer has been super helpful with our search for a rental property in Parsons Green - very prompt to communicate and great to deal with!
Alexander · 18 January 2024
Agent replied · 22 October 2024
Thank you for your kind words Alexander; it was a pleasure assisting you. Summer
★★★★★ 5/5
TrustpilotSpeedy and easy flat repairs
Hamzah Musaddaq has been incredibly speedy helping me out with organizing fixing of my flat utilities, and makes the experience as easy as possible.
Claudia · 7 February 2024
Agent replied · 22 October 2024
Thank you for the very kind words, Claudia! It is a pleasure to help. Thank you for being so helpful and quick to provide information.Kind Regards,Hamzah
★★★★★ 5/5
TrustpilotVinnie from Renewals was really helpful…
Vinnie from Renewals was really helpful in my renewal. It was fast and easy, thank you!
Fang · 9 July 2024
Agent replied · 22 October 2024
Dear Fang,Thank you for the lovely review.It has been a pleasure to assist you.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotI feel lucky to have Jocelyn Zhang be…
I feel lucky to have Jocelyn Zhang be my property manager. She consistently goes above and beyond in her work, displaying both initiative and professionalism. She always put the clients' best interests first. Her warmth and enthusiasm make communication easy, and I’ve come to trust and rely on her expertise fully. I highly recommend her for her dedication and reliability!
Carol · 12 September 2024
Agent replied · 22 October 2024
Thank you so much for your kind words Carol! Your feedback means a lot to me, and I’m committed to continuing to provide the best possible service. Thanks again for your trust!Kind regards,Jocelyn
★★★★★ 5/5
TrustpilotThank you Emma
Emma has been a great help in managing my property in the UK and she is always timely when attending to my queries.
Jin · 20 February 2024
Agent replied · 22 October 2024
Thank you for taking the time to write me a review, it has been a pleasure to manage your apartment and get to know you better!Best wishes, Emma
★★★★★ 5/5
TrustpilotBeth Tighe has been incredible to work with
Beth Tighe has been incredible to work with. She is super proactive and accommodating to setting up times at short notice and second viewings.
Bryan · 26 January 2024
Agent replied · 22 October 2024
Thank you for your review Bryan, it has been a pleasure working with you. Best, Beth
★★★★★ 5/5
TrustpilotVery responsive and helpful
Very responsive and helpful. Catrin and the team have helped us settle in and gotten us everything we've needed in short order.
Joseph · 8 March 2024
Agent replied · 22 October 2024
Dear JoeThank you for your review. It was a pleasure to help you settle into your new home. If I can be of any further help, please do you hesitate to let me know.Catrin
★★★★★ 5/5
TrustpilotExcellent service provided by…
Excellent service provided by KnightFrank Richmond office. Ivanka (Head of Richmond lettings) was great in communicating with me and ensuring the whole process was as smooth as possible. Ivanka really went out of her way to ensure I was kept upto date with the tenants moving in date and handled everything from start to finish. Highly recommended. Thanks
Sam · 7 October 2024
Agent replied · 22 October 2024
Thank you Sam for your kind words. It was a pleasure assisting you. Ivanka
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