Every review we hold for the Solihull office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotBeth Tighe has been incredible to work with
Beth Tighe has been incredible to work with. She is super proactive and accommodating to setting up times at short notice and second viewings.
Bryan · 26 January 2024
Agent replied · 22 October 2024
Thank you for your review Bryan, it has been a pleasure working with you. Best, Beth
★★★★★ 5/5
TrustpilotVery responsive and helpful
Very responsive and helpful. Catrin and the team have helped us settle in and gotten us everything we've needed in short order.
Joseph · 8 March 2024
Agent replied · 22 October 2024
Dear JoeThank you for your review. It was a pleasure to help you settle into your new home. If I can be of any further help, please do you hesitate to let me know.Catrin
★★★★★ 5/5
TrustpilotExcellent service provided by…
Excellent service provided by KnightFrank Richmond office. Ivanka (Head of Richmond lettings) was great in communicating with me and ensuring the whole process was as smooth as possible. Ivanka really went out of her way to ensure I was kept upto date with the tenants moving in date and handled everything from start to finish. Highly recommended. Thanks
Sam · 7 October 2024
Agent replied · 22 October 2024
Thank you Sam for your kind words. It was a pleasure assisting you. Ivanka
★★★★★ 5/5
TrustpilotJason Nwimo has been one of the best…
Jason Nwimo has been one of the best property managers I've dealt with. Quick and courteous!
Tom · 27 June 2024
Agent replied · 22 October 2024
Hi Tom,Many thanks for the kinds words here, glad I could help!Wishing Jana and yourself all the best!Warm Regards,Jason
★★★★★ 5/5
TrustpilotExpert sales and efficient progression
KF provided a down to earth and upfront sales approach, and they effectively handled the whole sale process whilst we were away for a fortnight.After agreeing an offer above the guide price, they expertly handled the complications and nuances presented by a complicated chain until the exchange was able to progress. A great team effort.
MS · 21 November 2024
Agent replied · 28 December 2024
Thank you for your kind words and for taking the time to leave us a review. Please don't hesitate to contact us if we can help you again in the future. Best wishes, the Hungerford team
★★★★★ 5/5
TrustpilotVinnie from Renewals was a pleasure to…
Vinnie from Renewals was a pleasure to work with, prompt communication and a constructive approach to finalise contracts.
MIKE · 20 May 2024
Agent replied · 22 October 2024
Dear Mike, It was a pleasure to assist you in your renewal.All the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotLike most services
Like most services, it's all about the people. In our case, we were lucky to have a wonderful team of professionals working to find the perfect rental property for our family within a very compressed timeframe. The attention to our needs, prompt communication and rapid turn around of paperwork demonstrated a real commitment to finding us the right house for us to have years of happiness. Thank you KF, Esher team!
Marc · 9 February 2024
Agent replied · 22 October 2024
Hi Marc, thank you so much for your review. It has been a pleasure working with you and we are so pleased we were able to assist finding your perfect home. Best of luck with the move. Best, Beth
★★★★★ 5/5
TrustpilotThank you so much Amanda, Dan and Tom
Thank you so much Amanda, Dan and Tom for providing a 5 star service when we recently bought a house through you. Super helpful , through some tricky parts of our purchase. Always felt we had your support and guidance. Many thanks!
Katherine · 4 October 2024
★★★★★ 5/5
TrustpilotBrigette has been very helpful and is…
Brigette has been very helpful and is always providing kind and timely assistance whenever we reach out!
Marie-Clarisse · 6 June 2024
Agent replied · 22 October 2024
Dear Marie-ClarisseThank you for taking the time to write a feedback. It was lovely working with you on the lease renewal.Kind regardsBrigette
★★★★★ 1/5
TrustpilotThe worst customer services I have ever…
The worst customer services I have ever dealt with. They don’t reply to their emails immediately, it takes them weeks to get back to you. All they care about is MONEY, once they get your money they won’t care about you or your needs. They lied about the property facilities and I didn’t get my deposit since I left the property, it’s been more than two months!!!
Mariam · 29 April 2024
Agent replied · 22 October 2024
Dear Mariam, We are really sorry to hear about your experience. Your property manager will be reaching out to look into this matter as soon as possible and to ensure everything is resolved quickly. Please do accept our apologies again. Knight Frank
★★★★★ 5/5
TrustpilotVinnie from Renewals is always very…
Vinnie from Renewals is always very professional, quick to respond and proactive. Thank you for your help.
Jane · 5 June 2024
Agent replied · 22 October 2024
Dear Jane,Thank you for the great review.It has been a pleasure to assist you once again.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotVinnie (Renewals)
Vinnie from Renewals is always absolutely patient and helpful. Everything always goes super quick and gets done efficiently.
Chey · 15 May 2024
Agent replied · 22 October 2024
Dear Chey,Thank you for the lovely review. Wishing you all the best.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotUsing KF for property management
Using KF for property buying, selling and letting management, first class service all time. Our property manager Jason Nwimo is always helpful, responsible and responsive. Definitely recommend!
CZ · 3 November 2023
Agent replied · 22 October 2024
Hi Stella, many thanks for such a positive review, glad you have had a positive experience with our Property Management service here at Knight Frank!Kind regards,Jason
★★★★★ 5/5
TrustpilotThank you Lexi Solt!
Lexi is doing a great job! Lexi is smart and efficient!
Kenneth · 14 September 2024
Agent replied · 22 October 2024
Hi Kenneth, Thank you so much for your lovely words. It was great to work alongside you, and I hope to be able to assist again in the future. Please do get in touch if I can be any further help!Best wishes,Lexi
★★★★★ 5/5
GoogleHad a great experience being looked after by Kay. Kay has been great in answering any questions I have had very quickly and has been in regular communication since the viewing and throughout the process of the house purchase. Would definitely highly recommend. Thank you Kay.
Wayne · 22 July 2024
★★★★★ 5/5
TrustpilotWill was very professional and helpful
William Ward-Jone was very professional and helpful. I would definitely recommend this company.
Vicky · 7 August 2024
Agent replied · 22 October 2024
Dear Vicky,Thank you so much, it was a pleasure meeting you and I hope to speak soon.Best wishes,Will
★★★★★ 5/5
TrustpilotEvery thing is amazing!!!!
Every thing is amazing!!!!Especially Lydia she is lovely and professional
Asma · 25 September 2024
Agent replied · 22 October 2024
Thank you so much Asma for your review. It was a pleasure working with you and I wish you all the best with your tenancy. Best wishes, Lydia Walker
★★★★★ 5/5
TrustpilotKatie was brilliant to work with
Katie was brilliant to work with. Always on the end of a phone to answer anything, kind and patient with my constant questions!
Lucy · 25 January 2024
Agent replied · 22 October 2024
Dear Lucy,Thank you so much for your kind feedback, it was a pleasure working with you!All the best,Katie
★★★★★ 5/5
TrustpilotWalid was really helpful
Walid was really helpful, he got us an ubeliavable deal in london. We are really happy with our property!
Bulut · 16 April 2024
Agent replied · 22 October 2024
Thank you for your great review. It was a pleasure helping you find you new home! Walid
★★★★★ 5/5
TrustpilotOutstanding Service from Natalie
Natalie provided outstanding service from start to finish. Her expertise, diligence, and friendly personality made the entire process a pleasure. Thanks Natalie!
Jay · 14 February 2024
Agent replied · 22 October 2024
Thank you so much for your kind words, I am so pleased to hear that you had a positive experience with myself and I wish you all the very best in your new home! Best wishes, Natalie
★★★★★ 5/5
TrustpilotPerseverance in difficult circumstances
In very difficult circumstances (including consecutive buyers pulling out shortly before exchange due to terminal illness diagnosis) Florence persevered in landing buyers which is the critical service. She dealt skilfully and patiently with buyers and sellers to keep lines of communication open, identify potential for compromise and suggest solutions and was a pleasure to deal with.
Cjm · 24 October 2024
Agent replied · 28 December 2024
Dear Christopher, Thank you for your message. Brilliant, we finally got there! Thank you for being so lovely to work with, and hope to see you in the future. Best wishes,Florence Biss
★★★★★ 5/5
TrustpilotThe Best Letting Agent in London!
I could not recommend Ed Pawson in lettings more highly. He has worked tirelessly for us searching high and low for the perfect home. Even organising a viewing after he had finished work. He is one of the only agents I have experienced who returns calls and makes them! He is definitely your man for the job.
Consumer · 8 October 2024
Agent replied · 22 October 2024
Thank you for the kind words! I look forward to working with you in the future.Ed
★★★★★ 5/5
GoogleMy wife and I couldn’t recommend hunters highly enough. All staff we encountered were always helpful with anything we needed.They worked tirelessly for us from day one and kept us in the loop with all viewings and feedback promptly. Special mention to Julie and Ellie for making our experience as stress free as possible.
Phillip · 24 October 2019
Agent replied · 22 October 2024
Thank you so much for your kind comments and we really look forward to assisting you in the future with all of your property requirements.
★★★★★ 5/5
TrustpilotSummer has been incredibly helpful !
Summer has been incredibly helpful in oir quest for the perfect house in Parsons Green !
H · 10 June 2024
Agent replied · 22 October 2024
Thank you for your kind words, I really hope I can help find you the perfect home! Summer
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.