Trusted Agent profile · Slough · Berkshire
Verified
★★★★★
1,014 reviews across 4 platforms
7 Mackenzie Street, Slough, Berkshire, SL1 1XQ
Part of The Frost Partnership, see every office.
The Frost Partnership's office in Slough, Berkshire, at 7 Mackenzie Street, is rated 4.2 out of 5 across 1,014 reviews on four platforms, including 711 Google reviews rated 4.2.
711
Reviews on Google
This office
228
Reviews on Facebook
Business-wide
11
Reviews on The Trusted Agent
This office
64
Reviews on Trustpilot
Business-wide
Send The Frost Partnership Slough a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Good support and advice from start to finish. Lee Henry was great last time we sold a property and that meant we had no hesitation using Frosts in Slough again ...Read the review from sellers
Actually the only agents out of several who did anything. kept us informed all along. Probably wont even bother with others next timeRead the review from landlords
Our Slough office covers: Slough, Britwell, Chalvey, Cippenham, Herschel Village, Manor Park, Salt Hill, Upton Lea, Upton Park and Wexham.
Every review we hold for the Slough office, from every platform, shown as written. First names only.
1/5
GoogleHad a dreadful time with Frost, who paid little attention to our needs in the property. Would give zero stars if possible. …
Hi Ryan, The Frost Partnership social media team here. We have advised Head Office about your complaint. Please could you email your contact details and a copy of your review to marketing@frostweb.co.uk, so that this matter can be … More
5/5
GoogleThe team in the slough office is very professional, very polite and informative. Through finding a property to rent and going through the process they have been excellent. Recommend frost to anyone looking to rent a property!
4/5
GoogleWe're delighted to be working with Chat Heroes. An online chat service is something that we don't have capacity to manage ourselves but being able to put all of the relevant information into the system for chat agents to pick up is a great idea! We've had lots more enquiries coming through since we started using the service.
5/5
GoogleAmazing Service!!!! Thanks to Sinead we have found our dream house!!!
5/5
GoogleGreat agents with indept local knowledge, market awareness and customer service all the right ingredients, highly recommended 👌 …
1/5
GoogleNo email notifications about updates or requirements during a tenant reference check. Incredibly inefficient and time-consuming. Avoid if possible.
1/5
GoogleThis company is NOT good and do not care for customers. Do not approach this company for any referencing.
1/5
GooglePoor customer service
We take all feedback seriously and we would like to look into this. However, we do not have any record of contact with our Slough office and therefore have no contact details for you. … More
5/5
GoogleI had the pleasure of meeting Zach who helped me through every step of my job search journey. I now have a career in property and love my job. I wouldn't have discovered this industry or my potential without Zach's guidance and I am so grateful for all his hard work. 5 stars, great experience from start to finish.
5/5
GoogleOutstanding, I would highly recommend Christopher Humphrey at Macdonald & Company.
5/5
TrustpilotVery nice & friendly service from…
Very nice & friendly service from Simran Grewal and Abbie Coombs. I'm also very pleased with the fast and polite communication with them.
1/5
TrustpilotVery poor experience
Had a very poor experience with this office. Outdated practices, slow response times and poor advice. Management focused on local issues and past practice. Would highly recommend you go elsewhere
5/5
FacebookAlways kept me informed of progress and quick to deal with any issues.
Hi Christine, Many thanks for taking the time to write this recommendation. We're delighted to read that you received a professional and proactive property service. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleGreat service. Efficient and friendly. Found excellent tenants for my property.
Hi Gail Thank you so much for taking the time to write this 5* review for our Slough Lettings office. We are so pleased that they found excellent tenants for your … More
1/5
GoogleUnable to provide basic information and waste people's time, disappointing.
We do not seem to have ever dealt with you before ....
5/5
GoogleSuch an awesome way of capturing spaces!! I love how detailed their 4D videos are and would definitely recommend them to anyone looking at capturing a property walkthrough. Very professional work.
5/5
GoogleFrom a tenant's perspective, the service is great: simple and easy to use, with a handy in-built chat option to get support. My queries were responded to and issues resolved very promptly.
1/5
GoogleWe were due to move into a property for rent and had signed the tenancy application, passed referencing and paid all fees but 2 weeks before our move in date we received an email from Pooja Shah advising us that the landlord had decided not …
5/5
GoogleDon't know where to start but Lee you have changed our lives thank u so much
Hi, Many apologies for the delay in response, but we have only just seen your review. … More
5/5
FacebookThanks for a good job keeping us informed through the various stages of the sale - great work..!
Hi Andy, Thank you so much for the recommendation and you're very welcome!
1/5
GoogleDreadful communication Form says complete but emails say incomplete No telephone number Webchat just a bot
5/5
GoogleA wonderfull experience,every staff is eager to help and I got all the help I needed. I will say to the team that, I sincerely thankfull to every staff. Susan Ibanichuka
4/5
GoogleVery thoughtful and helpful to assist the application. The slow response could be heavy demand.
1/5
GoogleDespite being told many times about drug dealing occurring in one of their properties, they still haven't taken any action against the tenants.
Having recently taken over the Lettings at Brown & Kay I take this very seriously and if you would like to contact the office directly I will certainly take full details of your complaint. I will need to know the property in question and … More
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