1/5
GoogleAwful service, no understanding of how self employment works. Constant errors and glitches on the website. For people who are self employed or run there own business I wouldn't recommend.
Trusted Agent profile · Slough · Berkshire
Verified
The Frost Partnership Slough reviews
★★★★★
1,014 reviews across 4 platforms
7 Mackenzie Street, Slough, Berkshire, SL1 1XQ
Part of The Frost Partnership, see every office.
The Frost Partnership's office in Slough, Berkshire, at 7 Mackenzie Street, is rated 4.2 out of 5 across 1,014 reviews on four platforms, including 711 Google reviews rated 4.2.
711
Reviews on Google
This office
228
Reviews on Facebook
Business-wide
11
Reviews on The Trusted Agent
This office
64
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers1 review
Good support and advice from start to finish. Lee Henry was great last time we sold a property and that meant we had no hesitation using Frosts in Slough again ...Read the review from sellers
Landlords1 review
Actually the only agents out of several who did anything. kept us informed all along. Probably wont even bother with others next timeRead the review from landlords
About The Frost Partnership Slough
Our Slough office covers: Slough, Britwell, Chalvey, Cippenham, Herschel Village, Manor Park, Salt Hill, Upton Lea, Upton Park and Wexham.
Reviews
Every review we hold for the Slough office, from every platform, shown as written. First names only.
Google1/5
FacebookJust the worst experience I've ever had with an estate agent. Incredibly uncommunicative, slow in responses, inaccurate in information and rude.
Agent replied
Hi Kate, We take all feedback seriously. We have sent you a private message regarding your experience. Many thanks Kind regards
1/5
TrustpilotIt's an unprofessional agency..
It's an unprofessional agency... They don't answer to your emails -they send you to meet the owner.. I didn't understand why?? They put same propriety on different rentaln sites with differnt prices Nobody check theier job...
5/5
GoogleAmazing service, smooth transaction. Proactive approach, we were contacted and offered to see the property on the day …
Agent replied · 31 December 2023
Hi Aleksey Many thanks for taking the time to post this 5* review for our Slough team. We're delighted to read that you received such great service and found a new home so … More
5/5
FacebookExcellent communication and lovely and lovely staff. I would highly recommend them. Jacqui in particular has been fabulous.
Agent replied
Hi Clare, Thank you for taking the time to recommend us. We're delighted to read that you have received a professional and friendly property service. We will pass your comments on. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookVery pleasant experience with my new Tenacy. Staff very helpful and efficient. Would highly recommend.
Agent replied
Hi Steve, Many thanks for this recommendation. We're delighted to read that the team were both helpful and efficient. Very best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleHigh standard service**** I never had such pleasant experience with an agency before. I’ve been in contact …
Agent replied · 22 May 2026
Hi Mohamed, Many thanks for taking the time to write this glowing review for Pooja in our Slough office. We are delighted to hear that her professionalism and desire to … More
5/5
GoogleWe were really really happy with the support offered by everyone at Frosts Slough. Despite what I am sure the team in Slough would say was a tough sales process, the team at Frosts really helped to make it as smooth as possible for us. We …
1/5
GoogleI haven't had a positive experience with this company. Slow response and lack of timely clarification, lack of information, and above all, complete disinterest in protecting the customer.
1/5
TrustpilotVery unhelpful rental department
Very unhelpful rental department! They simply do not care about the tenant. Do not use!!!
1/5
GoogleFollowing contact further with the client I have now removed the post . Thank you for updating me
Agent replied
Mr Reid, We assume you refer to Mr A who recently missed out on a property through our Slough office. You therefore have no direct involvement in this matter. The Frost Partnership has from the outset kept Mr A fully aware of the … More
1/5
TrustpilotIt's an unprofessional agency..
It's an unprofessional agency... They don't answer to your emails-they send you to meet the owner.. I didn't understand why??They put same propriety on different rentaln sites with differnt pricesNobody check theier job...
5/5
GoogleSelling a house can be a stressful process. With Barbara, Danny and Jeremy we couldn’t have asked for a better team. They were enthusiastic, patient and honest at all times. We couldn’t recommend them highly enough!
5/5
GoogleAmazing (and smiling) people with a great service! I'm really 110% happy with how we collaborate and how they manage the property I live in.
1/5
GoogleWe agreed on a flat and they gave it to someone else
5/5
GoogleA very professional organisation, knowledgeable about the area and very helpful with advice and support. They made a difficult process much easier. Highly recommended.
5/5
GoogleBarbara at G & B sold our house and found us an even better one. Excellent service from her and the whole team. Would definitley use them again if we move in the future.
5/5
GoogleZack couldn't have done more, the whole way through the process. Living far away, he tried his best to minimise the number of trips I had to make. His advice was considered, with no pressure to accept a role that wasn't right - his experience was evident. Could not fault!
1/5
GoogleThey lack the human touch. I found a property to rent from them. When my partner and I split up and I was due to attend hospital they went about securing my ex to take over tenancy even though they knew I was due for an operation. They …
5/5
GoogleVery good and quick support for the applicants.
1/5
GoogleVery disappointed with the letting team and their management team.
5/5
FacebookA very professional service with excellent staff who care.
Agent replied · 30 April 2023
Hi Jennie, Many thanks for your recommendation, we're delighted to read that you received a professional yet caring property service from our team. Best wishes to you from all at The Frost Partnership
5/5
FacebookEfficient, friendly, professional service from Vicky Lyle.Thank you
Agent replied
Hi Francesca, Many thanks for your recommendation, we are delighted to read that Vicky provided you with an excellent property service. We will pass your comments on. Best wishes from all at The Frost Partnership Estate Agency
5/5
GoogleHelpful and made the process as easy as possible for us.
Agent replied
Hi Ruby Many thanks for this 5* review, it's great to read that the Slough team made the property process as easy as possible for you. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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