LQ Sidcup reviews

Hi PK,Thank you so much for your glowing review! 😊We can’t tell you how happy we are to know you’ve had an amazing experience with Richard. Honestly, it makes us very proud to know Richard is doing an amazing job helping our customers find their new home as well as providing great help and support.Thank you once again for sharing your journey with us, it’s much appreciated, and we wish you every happiness as your start your new journey in your new home.Many ThanksCustomer Service Team

Hi Mike,Thank you so much for your fabulous review! 🙂Your praises for Siri at Sure Maintenance mean the world to us and we're so pleased he's delivering an amazing service to our residents.We love hearing about the great work our contractors are doing so many thanks again for sharing this with us.Customer Service Team

Hi William,Thank you so much for your awesome review!It makes us happy when we read such amazing feedback like yours and we’re truly delighted you had a wonderful experience with the gas engineer.We most certainly value your feedback so a huge thank you once again for sharing your recent experience with us.We’re looking forward to helping you again soon 😊Customer Service Team

Hi Danny, Thank you so much for your wonderful feedback! 😊 We're chuffed to hear that our maintenance team delivered on their promise and provided polite and helpful service. It's also made our day to know you're delighted with the outcome. We really appreciate you sharing this with us, and we look forward to helping you again in the future! Many thanks, Customer Service Team

Hi Heather,Thank you so much for your review! 😊We’re very sorry to hear about your injury and hope you're feeling better and on the road to making a full recovery.We're delighted you’ve had a pleasant experience with our operative and it's lovely to hear how much he helped you too.It makes us very proud to know we have such thoughtful and helpful staff so thank you once again for sharing your experience with us, it’s greatly appreciated.Many ThanksCustomer Service Team

Hi Christine, Thank you so much for taking the time to leave us a 4-star review! 🙂 We’re super happy to hear that your recent experience with our service was such a positive one. It’s fantastic to know that you appreciated the professionalism and tidiness of our operatives, as well as the effective communication from our admin team. Your thoughtful feedback truly means a lot to us and helps us understand what we’re doing right, so we can continue to provide great service to all our customers. We look forward to the opportunity to assist you again in the future. Thank you once again for your support! Customer Service Team

Hi Christian, Thank you so much for taking the time to share your thoughts with us. We're genuinely sorry to hear that you feel this way, and we sincerely apologise if the service and care you received didn't meet your expectations. Your feedback is very important to us, and it's always our intention to put our residents at the centre of everything we do. We understand how disappointing it must be when things don’t go as hoped, and we take your concerns seriously. We would really appreciate the opportunity to learn more about your experience and discuss your concerns in greater detail. Please know that we're here to listen, support, and do our best to address any issues you may have encountered. If you’re comfortable, we kindly ask you to reach out to us by email with as much information as possible at contact@lqgroup.org.uk, using 'Trustpilot' as your email subject line for this occasion. This will help us locate your details quickly and ensure your concerns are handled by the right team. Thank you once again for your feedback. Your comments help us improve our services and better support our residents in the future. Customer Service Team

Hi Customer,Wow! Thank you very much for your glowing review!😀We’re super proud of Sefik for delivering such amazing service and it makes us happy to know you’re delighted with the experience you’ve had too.We’re sure Sefik will be just as grateful for your feedback so we honestly can’t thank you enough for taking time to share your journey with us Many ThanksCustomer Service Team

Hi John, Thank you so much for the 5-star rating! 😊 We're delighted to hear that our plumber arrived promptly and completed the job on schedule. Punctuality and efficiency are very important to us, so it is wonderful to know we met your expectations. We truly appreciate your feedback and look forward to assisting you again in the future! Thanks again! Customer Service Team

Hi Bill, Thank you so much for taking the time to leave us your feedback. We appreciate you sharing your thoughts with us, and we’re truly sorry to hear about your dissatisfaction with our management team. We sincerely apologise for any disappointment this has caused and for not meeting your expectations. If there’s anything we can do to help or support you, we would love to hear from you. Please feel free to reach out to our team at any time - it would be our pleasure to assist you in any way we can. You can contact us at contact@lqgroup.org.uk, and we kindly ask that you use 'Trustpilot' as your email subject. Thank you once again! Customer Service Team

Hi Karina, Thank you so much for taking the time to share your thoughts with us and for leaving a review! We're delighted to know that you find our staff to be polite - feedback like this is not only wonderful to hear, but it also reassures us that our efforts to provide a positive experience are making a difference. We also want to acknowledge your concerns regarding communication. Your input is incredibly valuable as it helps us identify areas where we can improve. Please be rest assured that we're committed to enhancing our communication processes so that we can offer you and all of our customers an even better service in the future. Thank you once again for your helpful feedback. We genuinely appreciate your support and look forward to the opportunity to assist you again soon. Customer Service Team

Hi Matt,Thank you so much for your fabolous review! 😊We’ve loved hearing about your journey with us, especially with our Sales Associate, Karen It's wonderful to know that Karen was so helpful and supportive throughout your journey. We work hard to ensure the buying process is a smooth and enjoyable experience as possible, especially for first-time buyers which can be a daunting experience for some.We just know Karen will be delighted with your kind words too, so a huge thank you once again for your amazing feedback and recommendation.Most importantly it makes us happy to know you've had a 5-star experience with us.Many ThanksCustomer Service Team

Hi Olufemi,Thank you so much for your awesome review and kind words! 😊We're so happy to hear about your positive experience with our sales team. It's wonderful to know that you found them professional and helpful throughout the whole process. We very much appreciate your feedback and we’re sure the team will be delighted with your kind words too.Wishing you all the best in your new home, we hope you’ve settled in well and you love your new home just as much as we do.Many ThanksCustomer Service Team

Hi Joan, Thank you very much for your 5-star review! We're delighted to see you've rated your recent experience so highly, and it brings us joy to know our operative did an amazing job and that you're happy with the outcome. Our aim is to provide great service, and we love that we've achieved that for you. Thank you once again, and we look forward to assisting you again soon! 😊 Customer Service Team

Hi Fatma, Thank you so much for sharing your amazing thoughts with us! 😊 We're over the moon with your kind comments, and we love that you've had a positive experience with us. It means a lot that you’ve taken the time to let us know, and we look forward to helping you again. Thanks again! Customer Service Team

Hi E. London customer, Thank you so much for taking the time to share your positive experience with us 😊 We're thrilled to hear that you appreciated the promptness of our service and the clear communication about what to expect next. Providing a seamless experience is always our goal, and it makes us proud to know we achieved that for you. Thanks again for your kind words! Customer Service Team

Hi Ms John, Thanks so much for your 5 star review! 😊We really love to hear your feedback about the Customer Service you have received. Great job Omar keep up the good work. Many Thanks Customer Service Team

Hi Leah, Thank you so much for leaving us a 5-star review! 😊 We're really happy to hear that your experience with us was so positive, and it brightens our day to know we were able to resolve your issue quickly and easily. Sharing your experience means a lot to us, and we look forward to helping you again in the future. Thanks again! Customer Service Team

Hi Consumer, Thank you so much for your amazing review! 😊 We're over the moon to hear that you're so happy and satisfied with our services. Knowing that we have met your expectations warms our hearts, as providing a great experience is always our top priority. We truly appreciate you taking the time to share your positive feedback, and we look forward to serving you again in the future! Many thanks again! Customer Service Team

Hi Janis, Thank you so much for leaving us a 4-star review! 🙂 We really value your feedback and are glad to hear that most things went well for you, although we're sorry about the mess that was left behind. We completely understand how disappointing that must have been and sincerely apologise for any inconvenience this caused. If you need any further help or assistance, please don’t hesitate to let us know. You’re more than welcome to reach out to our team anytime at contact@lqgroup.org.uk. We kindly ask that you use 'Trustpilot' as your email subject, and we'll do our utmost to help you in any way we can. Many thanks, Customer Service Team

Hi Carol, Thank you so much for taking the time to leave us a review. We're genuinely sorry to hear that your recent experience didn't meet your expectations, and we understand how disappointing this must have been for you. Our goal is always to provide excellent service and to make sure every customer feels valued, heard, and fully supported. Please know that your feedback is important to us, and we would really like the opportunity to fully understand what went wrong and explore ways to help. Please don’t hesitate to get in touch with our team - we're here to help in any way possible and will do our utmost for you. You can reach us by email at contact@lqgroup.org.uk, and we kindly ask that you use 'Trustpilot' as your email subject when reaching out to us. Thank you once again for your feedback, and we hope to hear from you soon! Customer Service Team

Hi Joanne, Thank you so much for taking the time to share your feedback with us! 🙂 We're chuffed to hear that you found our advisor so supportive and accessible during your conversation. Providing friendly, straightforward assistance is always our top priority, and knowing that we made things smooth for you truly brings us joy. Your wonderful feedback means a lot to everyone here, and we look forward to assisting you again whenever you need us! Many thanks, Customer Service Team

Hi Anne, Thank you so much for taking the time to leave us a review and for sharing the details of your recent experience. We are genuinely sorry to hear about the extended delay in restoring the gas supply and hot water to your property. We completely understand how disruptive and frustrating this situation must have been for you, and we sincerely apologise for any inconvenience this has caused. Your feedback is incredibly important to us, as it helps us identify areas where we need to improve. Please be rest assured that we are always striving to enhance the quality of service we provide and we take your comments seriously. We’ll also work closely with our contractor to prevent similar delays and disruptions in the future, and your feedback will be key in helping us achieve that. In the meantime, if you have any further questions or concerns, please feel free to email us at contact@lqgroup.org.uk (with 'Trustpilot' as the subject) and we'll be more than happy to help you in any way we can. Thank you again for bringing this matter to our attention. Customer Service Team