LQ Sidcup reviews

Hi Ruth, Thanks so much for your 5 star rating! 😊We love to hear the operative who attended was a nice guy who got the job done. Many Thanks Customer Service Team

Hi Customer,We really appreciate you taking the time to share your experience with us, and we’re thrilled to hear you had a friendly experience and this issue was resolved quickly for you too.It makes us happy and proud when our staff deliver an amazing service to get super quick results, especially within an emergency like yours.Many thanks again for your wonderful feedback, is greatly appreciated and we hope we can help you again soon 😊Customer Service Team

Hi,Thanks so much for your review! 😊We’re delighted you’ve had the best possible experience and it certainly sounds like everything went perfectly for you on the day too, which is fantastic!It really is lovely to know our maintenance team are also delivering an amazing service whilst out and about in our resident’s homes too.Many thanks for your feedback and we look forward to helping you again soon.Customer Service Team

Hi Juanita,Thank you so much for your 4-star review!This is great news! We're delighted to hear this too and we're very sorry if the problem took longer than expected to resolve for you.Many thanks again for sharing this with us and we look forward to helping you again 😊Customer Service Team

Hi Kelly,Thank you so much for your amazing review! 🙂It's lovely to see you've rated us so highly and most importantly you're happy with the service from our maintenance team.It makes us proud to know they're doing a fabulous job as well as being friendly and polite during the time spent in your home too.Your feedback truly means the world to us so thank you once again for sharing your thoughts with us and we hope to be of assistance to you again soon. Customer Service Team

Hi Marietta,Thank you so much for the 5 star review. Wow 50 years with us. We always strive to give the best service so we're really happy to hear we've consistently achieved this for you. If there's anything else we can do just reach out. Many Thanks Customer Service Team

Hi Lucy, Thanks so much for sharing you positive experience with us. There's nothing better than having a friendly competent engineer and I'm glad to hear that he had everything he needed in his vehicle, we do our best to be prepared for every job. Many Thanks Customer Service Team

Hi Christine, We appreciate your 5 star review. That's high praise indeed for the Gas engineer who attended and so great to read. Many Thanks Customer Service Team

Hi Miss Afolabi,Thank you for taking the time to leave us a review 😊We love that you've had a 4-star experience, and we're delighted you found us helpful as well as receiving a prompt response to your enquiry. This is great to hear and it's certainly the kind of service we always aim to achieve.A huge thank you once again for sharing your experience with us and we hope to be of assistance again soon.Many ThanksCustomer Service Team

Hi Glowrorm.Thank you for leaving a review following the recent pointing works that were carried out on your home.We’re super happy to know you’ve had a 5-star experience with Plentific, and its reassuring for us to know they’re doing an amazing job for our residents too.Many thanks again for your feedback! 🙂Customer Service Team

Hi Sharon,Thank you for leaving us a 5 star review! We're thrilled to hear that you had a great experience interacting with us. We strive to offer the best service and it's always encouraging to hear from happy customers like you.Feel free to reach out to us again if you need further assistance or have any other enquiries, we are always here to help. Many Thanks Customer Service Team

Hi Richard,Thank you so much for rating L&Q with 4-stars following your recent experience with us.We’re delighted you had the best possible experience with our plumber and it’s certainly the kind of service our operatives always aim to provide too.Your feedback is most valuable to us, and we'd very much like to thank you once again for sharing your experience.In the meantime, we look forward to offering the same level of service to you again 😊Many Thanks Customer Service Team

Hi Lisa,This is wonderful to hear and thank you so much for your sharing your experience with us.It means so much to us to know you’ve always experienced an efficient and polite service; it certainly makes us happy and proud to know this is the kind of service you always receive too.We’re looking forward to helping you again soon so feel free to contact us if there's anything you would like our help with 🙂Many ThanksCustomer Service Team

Hi Darrin,Thank you so much for the 5 stars 😊 We really appreciate it and truly happy to read this. Many Thanks Customer Service Team

Hi Sylvia,Thank you so much for your fabulous review! 🙂Your kind words have certainly made our day, and we're thrilled that you're liking the quality and professionalism from us. It's an absolute pleasure for us to hear this too.We look forward to helping you again.Many Thanks,Customer Service Team

Hi Happy Customer,Thank you so much for taking the time to leave us a 5-star review!It’s lovely to hear about your positive experience and it’s reassuring for us to know we have amazing staff/contractors who’re doing a wonderful job whilst visiting our residents too.It’s with great pleasure to learn of your experience and most importantly we’re thrilled you’re loving the service you’ve recently received from us.Many thanks for sharing this with us and we very much look forward to helping you again soon 😊Customer Service Team

Hi Zero,Thank you so much for your review.We appreciate you taking the time to leave us some feedback and we're truly sorry to hear you feel this way.We'd like you to know we're always here for you and we're more than willing to help and discuss anything that may be concerning for you.Our amazing team here and reachable by email at lqdirect@lqgroup.org.uk. Feel free to drop us an email with 'Trustpilot' in the subject line where it'll be our utmost pleasure to help.Many ThanksCustomer Service Team

Hi Miss Begum,Thank you for your review and feedback. Your feedback is important to us, and we're truly sorry you feel this way.Please email us further information at lqdirect@lqgroup.org.uk with 'Trustpilot' in the subject and our dedicated team will do their utmost to help and advice. Many Thanks Customer Service Team

Hi Michelle,Thank you so much for your 5-star review! 😊We love that you've had a positive experience and you're finding our staff polite and helpful too.This is certainly the kind of service we always expect you to receive from us, so it really makes us happy and proud to know our staff are delivering an amazing service.We're looking forward to helping you again so feel free to let us know if there's anything else we can do for you.Many ThanksCustomer Service Team

Hi Pauline,Thank you so much for the 5 stars 😊 We really appreciate it and truly happy to read this. Many Thanks Customer Service Team

Hi Graham,Thank you so much for your review!We’re chuffed to hear about your positive experience, and we look forward to providing you with the same level of service againMany thanks again for sharing this with us! 😊Customer Service Team

Hi Rashedul,Thank you so much for your positive review!😊We're over the moon you had a good experience and it's great to hear our contractor was respectful of your home.It really is nice to hear this is happening and we'd like to thank you for sharing this with us too.Many ThanksCustomer Service Team

Hi Sarah,We’re so grateful for your review and we thank you for sharing your thoughts and kind words with us too.We’ve taken onboard your comments regarding the booking options, and we apologise if we haven’t quite fulfilled your expectations. Your feedback is important to us, and it’ll certainly help us to look at ways we can further improve the service we provide.We’re appreciative of your kind words for our engineer too, it’s reassuring for us to know Danish was nice and pleasant whilst in your home. This is exactly the kind of service we hope our engineers always provide, so thank you once again for sharing this with us.In the meantime, we look forward to being of further help to you again in the coming future 🙂Many ThanksCustomer Service Team

Hi,Thank you so much for the 5 stars 😊 We really appreciate it and truly happy to read this. Many Thanks Customer Service Team