LQ Sidcup reviews

Hi Michael,Thank you so much for your review and feedback.It makes us really happy to read you're happy with your home and area. We have a dedicated team that can look into the garden enquiry therefore, please email us at lqdirect@lqgroup.org.uk with 'Trustpilot' in the subject line.Many Thanks Customer Service Team

Hi Mark,Thank you so much for rating your most recent experience so highly.It makes us proud to know our plumber has done an amazing job and he was friendly towards you during the time spent in your home.It really is wonderful to read such great feedback and it's reassuring for us to know of the fantastic work our operatives are doing for our residents too.Many thanks again and we look forward to helping you again soon.Customer Service Team

Hi Adam,Thank you so much for your review!It sounds like your recent experience went perfectly for you, which is fabulous to hear.We shall continue working hard to deliver a great service, and we hope we can be of further help again soon 😊Many Thanks,Customer Service Team

Hi Laurie, Thank you so much for the 5 star rating!We're so happy to hear your happy with the works completed. We apologise for any delays you are experiencing with your window and door repairs. Would you mind sending us an email with your information detailing the outstanding repairs to lqdirect@lqgroup.org.uk using 'Trustpilot' in your subject header. This will help our dedicated team to address this promptly and provide an update. Many Thanks Customer Service Team

Hi Edward, Thanks for taking the time to review our services. We're sorry if any questions we asked were a crossover of the ones you'd already answered on your original request. We'd be keen to investigate this and understand what's happened. To make this possible it would be great if you could email the team via lqdirect@lqgroup.org.uk using 'Trustpilot' as your subject header. Many Thanks Customer Service Team

Hi Jennifer,Thank you so much for taking time to share your thoughts with us.We're pleased you're happy with the service received and it's our absolute pleasure to help you. Wishing you a lovely day too!🙂Many ThanksCustomer Service Team

Hi Jozie,Thank you so much for your 5-star review!We're delighted you had the best possible experience and you're happy with our operatives from K&T. It's certainly nice for us to hear this too and we really appreciate you taking the time to let us know.Many thanks again and we look forward to helping you again soon 😊Customer Service Team

Hi Consumer,Thank you so much for taking time to share your recent experience with us! 🙂We’re delighted you’ve rated us so highly and most importantly we’re pleased to hear about your positive experience. It makes us super proud to know our staff are delivering an amazing service and your feedback certainly helps to give us that reassurance too.Many thanks again! Your review is greatly appreciated, and we look forward to providing you with the same level of service again.Customer Service Team

Hi Yasmin,Thank you so much for taking the time to leave us a review!We value your feedback and most importantly we're also thrilled the long outstanding repair was recently completed for you. We sincerely apologise if the repair took much longer than expected, we certainly feel the frustration when this happens and we're truly sorry for the disappointment this may have caused you as well.Many thanks for your feedback and please feel free to let us know if there's anything else we can do to help.Customer Service Team

Hi Sam,Thank you for your review and feedback. We're truly sorry to read of your experience with us. Feedbacks help us understand where we're going wrong and work on improving our services. We have a dedicated team here that can help and advice. Please email us at lqdirect@lqgroup.org.uk and would be great if you can use 'Trustpilot' as the subject header and our team will do their utmost for you. Many Thanks Customer Service Team

Hi,Thank you so much for your amazing review!We're thrilled the engineer from Swale was helpful and done a fabulous job in rectifying the issue so quickly for you. This is truly fantastic and most importantly we're pleased you received great service from them.Many thanks again for sharing this with us, it's much appreciated and we're looking forward to helping you again…..hopefully sometime soon 🙂Many ThanksCustomer Service Team

Hi Sandra,Thank you so much for rating our service with 4 stars! 😊We're thrilled to hear that your recent experience was a positive one. Your feedback means a lot to us, and we're grateful you took the time to let us know too.Feel free to reach out if there is anything else we can assist you with.Many Thanks,Customer Service Team

Hi MIa,Thank you so much for your feedback and for rating your recent visit with 5-stars!We very much appreciate your feedback and we’re pleased to know your appointment went very well for you - our engineers have certainly made us proud.Many thanks again Mia! 😊Customer Service Team

Hi Duane,Thank you so much for your 5-star review! 😊It's great to hear you're happy with our repairs service. Our maintenance team work hard to deliver an amazing service so it's reassuring for us to hear this too.We're looking forward to helping you again so feel free to let us know if there's anything else we can do for you.Many ThanksCustomer Service Team

Hi PerfumeShopAdorer,This is fabulous and thank you so such much for sharing your recent experience with us too😀Your feedback is greatly appreciated and we look forward to helping you again soon, so feel free to let us know if there’s anything else we can do for you.Many ThanksCustomer Service Team

Hi Catherine,Thank you so much for your review!We're chuffed to hear your overall experience went well and the plumbing repair was completed promptly for you.It makes us proud to hear such fantastic feedback like your, so many thanks again for sharing this with us.In the meantime, we look forward to helping you with your next enquiry 🙂Many ThanksCustomer Service Team

Hi Mick,Thank you for taking the time to share your thoughts with us and although we haven’t met your expectations your comments still mean a lot to us.We're saddened to hear you feel this way and we would like to reassure you that we have a duty of care for all of our residents. We continually strive to provide the best service to our residents but it's also important we're made aware if things sometimes go wrong so we can put them right.If there's anything in particular that is bothering you, or if you need our assistance with something, by all means please reach out to us and an advisor will be more than happy to help you. We can be contacted by email at lqdirect@lqgroup.org.uk and we recommend 'Trustpilot' is in the subject line of your email too.Many ThanksCustomer Service Team

Hi Emma,Thank you for your review!We appreciate your feedback and we're sorry for the problems you've encountered with timings for your appointments, but we've certainly taken onboard your comments.Thank you for sharing your experience with us too, we're delighted it went quickly and efficiently and your overall experience went well for you.Many thanks again! 😊Customer Service Team

Hi Muayad,Thank you for your 5-star review!We appreciate your kind words and are thrilled you had a positive experience.We're looking forward to helping you again.... hopefully sometime soon😊Many ThanksCustomer Service Team

Hi Anne,Thank you so much for your review and for sharing your feelings of dissatisfaction with us.We always strive to offer the best service to our residents so it's naturally concerning for us to learn we haven't answered your question relating to your rent account.We'd love to make amends and offer further help and to help us make it possible, we kindly invite you to email the details to us here at lqdirect@lqgroup.org.uk (with 'Trustpilot' in the subject line) where one of our helpful advisors will gladly do their utmost to help you.Many ThanksCustomer Service Team

Hi Carol,Thank you so much for letting us know about your recent experience with us.It's so lovely to know everything went well with your appointment and the issue was resolved at the same time too.It means the world to us to learn of our resident’s experiences so a huge thank you once again for your positive review and for rating us so highly.It's always with pleasure to help and we're here for you if there's anything else we can do for you😊Customer Service Team