LQ Sidcup reviews

Hi Meb,Thank you very much for your amazing review!Your feedback means the world to us, and we're chuffed to hear you're loving the service from us too. This is exactly the kind of service we always aim for so thank you for taking time to share this with us, it truly means a lot.In the meantime, we 're looking forward to helping you again soon😊Many ThanksCustomer Service Team

Hi Rj Evans,Thank you for leaving us some feedback.It's no problem at all and we're sorry to have troubled you.If you would like our help with anything, please feel free to let us know by emailing us at lqdirect@lqgroup.org.uk and it'll be our pleasure to help you 🙂Many ThanksCustomer Service Team

Hi Robert,Thank you for rating your recent experience so highly🙂It makes us proud to know you’ve had a wonderful experience and our gas engineer delivered an amazing service; this is certainly the kind of service we expect from our contractors too so a huge thank you for sharing this with us.Customer Service Team

Hi Gerhard,Thank you so much for sharing your recent experience with usWe're delighted you had a positive experience, and it makes us happy and proud to know the engineer delivered a great service too.It's always with pleasure to read such amazing feedback like yours so many thanks once again for letting us know 🙂Customer Service Team

Hi Ditas, Thanks for your wonderful 5 star review. 😊We're really pleased to hear such positive feedback about our engineer. We strive to provide excellent service, and we're delighted to knew he was friendly and diligent.We look forward to assisting you in the future. Many Thanks Customer Service Team

Hi Naomi, Thanks for your review.Your safety is of utmost importance to us, and we make this a priority. It's great to hear you feel safe in your home. Many Thanks Customer Service Team

Hi Robert,Thank you so much for sharing your experience with us following a recent repair carried out on your home.We’re over the moon you’ve had a great experience and your happy with the repairs completed. it certainly makes us proud to know our maintenance team doing a fabulous job too.Many thanks again Robert - your feedback is greatly appreciated and we look forward to helping you again soon 😊Customer Service Team

Hi Michael,Thank you so much for your 5-star review! 😀We welcome your feedback, and we thank you for rating your recent experience so highly too.We're looking forward to helping you again so please do let us know if there's anything else your would like our help with.Many ThanksCustomer Service Team

Hi Trevor,Absolutely brilliant! 😀Thank you so much for your feedback and for rating your recent experience so highly too.We're looking forward to helping you again.... hopefully sometime soon.Many ThanksCustomer Service Team

Hi S Y,Thank you so much for expressing your thoughts and feelings with us.Although you appear unhappy, we would like you to know we value your feedback, and we apologise profusely if we’ve failed to meet your expectations.As an organisation whose staff are passionate and strive to deliver an amazing service, your comments are naturally concerning for us too.By all means, if there’s anything we can do to help you, we’d very much love to hear from you.Please do let us know by emailing any concerns to us at lqdirect@lqgroup.org.uk (with ‘Trustpilot’ as your email subject) where we’ll gladly arrange contact with you.Many ThanksCustomer Service Team

Hi Doyle,Thank you very much for your 5-star review! 🙂We’re so pleased to hear the engineer was polite and done and excellent job.It’s certainly the kind of service we expect our residents to receive too, so we can thank you enough for taking time to let us know of your experience with us.Many ThanksCustomer Service Team

Hi Oludayo, Thank you so much for the 5 Star review. 😊We're really glad to hear that you found the engineer helpful and gave thorough explanations. Your feedback is much appreciated. Many Thanks Customer Service Team

Hi Dee-Ann,Thank you so much for leaving us a 4-star review!Your feedback truly means the world and we’re absolutely delighted our plumber was friendly and acted professionally whilst in your home, it’s reassuring and satisfying for us to hear this too.We’re very much looking forward to helping you again 😊Many Thanks Customer Service Team

Hi Douglas,Thank you very much for your review! 😊We value your feedback and most importantly we’re thrilled you’ve had a good experience.It makes us happy to know our operatives are delivering a great service to our residents too.We’re looking forward to helping you again and we look forward to delivering the same high-quality service to you.Many ThanksCustomer Service Team

Hi Roxie,Thank you so much for leaving us a review 🙂It makes us proud to know our operative ticked all the boxes during your recent visit and most importantly we’re thrilled you had the best possible experience too.Many thanks again for sharing this with us, your feedback is greatly appreciated, and we look forward to delivering the same level of service to you again soon.Customer Service Team

Hi Steve, Thank you for your 5 Star Review!We're really pleased to hear that you had a good experience and your feedback is highly appreciated. Your acknowledgement of the engineer's work will definitely make his day.😊Many Thanks Customer Service Team

Hi Adewale,Thank you so much for taking the time to leave us a review!It's always with pleasure to help and we love that you're happy with the way we handle your complaints.Your feedback certainly helps us to understand the areas we're doing so well in. as well as the fabulous service our staff are delivering to help you.Many thanks again Adewale, your feedback is greatly appreciated! 🙂Customer Service Team

Hi Susan,We're so grateful for your review and for rating your experience with 5-stars. Your kind comments mean a lot to us but most importantly it makes us happy to know your appointment went well and the operative was a pleasure to be with during the time he spent in your home.Once again, a huge thank you for sharing your experience with us, your feedback is much appreciated 😊Customer Service Team

Hi Lorraine,Thanking you so much for your amazing review! 😊We're over the moon you've had a positive experience and the service received was above and beyond expectations. This is truly wonderful, and it certainly makes us super proud to hear this too.Many thanks again for your feedback and we look forward to providing the same level of service to you again.Customer Service Team

Hi Sandra,Thanks so much for rating your recent experience following a recent visit with our gas contractor.We’re truly delighted you’ve had an amazing experience and the gas engineer was thorough, and also a pleasure to be with whilst in your home.It’s so lovely to hear this and we’re most grateful to you for taking the time to let us know too 🙂Many ThanksCustomer Service Team

Hi Mrs Clark,Thank you so much for leaving us a review and we’re extremely sorry to hear we haven’t fulfilled your expectations.Our residents and properties are paramount to us so it’s naturally concerning for us to also learn about your feelings for us.We would love to know in more detail where we have failed, additionally it would be a great opportunity for us to provide you with further assistance to overcome any concerns that may be worrying you.This will also allow you the opportunity to personally express your concerns and for us to provide you with the service you expect from us.To help us achieve this and if you’re willing to further discuss your review in more detail with us, please kindly email your details and any concerns to our dedicated team at lqdirect@lqgroup.org.uk (with ‘Trustpilot’ as your email header) where we’ll be more than happy to arrange for one of our team members to contact you.Many ThanksCustomer Service Team

Hi Angela,Thank you very much for letting us know how your recent repair appointment went.It certainly sounds like you had a perfect experience and we're very much delighted to hear too.We absolutely value your feedback, so we really do appreciate you taking time in sharing this with us.We're looking forward to helping you again....hopefully sometime soon 😊Many Thanks Customer Service Team

Hi Sharon,Thank you so much for your review!🙂We're over the moon you had a 5-star experience with our gas contractor, it certainly makes us proud to hear this too.Your feedback means so much to us so a huge thank you once again for sharing this with us.Customer Service Team

Hi Denvir Vanessa,Thank you very much for leaving us a review!We’re so happy you’ve had a positive experience with our engineer. It makes us proud to hear of the amazing job our maintenance team are doing so thank you so much for your feedback, it’s much appreciated.In the meantime, we look forward to helping you again soon 😊Customer Service Team