LQ Sidcup reviews

Hi Dorothy,Thank you so much for your 5-star review!We’re chuffed to hear you’ve had an amazing experience and we can’t thank you enough for taking time to let us know how your visit went too.It’s much appreciated and once again thank you 😊Customer Service Team

Hi Shobhana,You're most welcome and it's with great pleasure to help you 😊Many thanks to you for your wonderful feedback and we hope we can be of further assistance to you again soon.Customer Service Team

Hi Customer,Thank you so much for your 5-star review!🙂We’re so happy to learn your recent experience was a good one. It’s always nice to hear of the fantastic work our operatives do so we really do appreciate your feedback.Many ThanksCustomer Service Team

Hi Mack Hicks,Thank you so much for your 5-star review! 😊We're chuffed everything went so well for you and you're happy with the service you received from us.Your feedback certainly makes us proud to know our staff are delivering an amazing service which is exactly the kind of service we always aim to achieve in delivering too.Many thanks again for your amazing review and we look forward to helping you again.Customer Service Team

Hi Gary,We really appreciate you letting us know of your recent experience with us and we thank you for your 5-star rating too.It's so nice to hear you had the best possible experience and your feedback certainly help us to understand of the amazing job our staff are delivering to our residents as well.Many thanks again Gary! Your feedback is greatly appreciated, and we look forward to helping you again soon 🙂Customer Service Team

Hi I Smit,Thank you so much for your review and for sharing your thoughts with us too.We've taken onboard your comments as they certainly help us to understand the areas our residents would like to see improvements made.We always strive to offer the best service to our residents so it's naturally concerning to hear of your comments, and we apologise if we haven't quite fulfilled your expectations.If, however there's anything you specifically need help in resolving, please let us know by reaching out to us through any channel of your choice or be email (with 'Trustpilot as the subject) to lqdirect@lqgroup.org.uk and one of our friendly and helpful advisors will be more than happy to offer their assistance to you.Many ThanksCustomer Service Team

Hi Donna,Thank you for leaving us a review!We’re extremely sorry to see you’ve only rated us with 1-star, and it saddens us to learn of your feelings about us too.If there happens to be anything specifically causing concern that you need our help in resolving, please do let us know and it’ll be our pleasure to offer our assistance.Contact with us is welcome via any of your preferred channels or by emailing our Northwest team at contactnw@lqgroup.org.ukFeel free to reach out at any time and we’ll be more than happy to arrange for one of our advisors to contact you.Many Thanks Customer Service Team

Hi Lee, We really appreciate the 5 star review. Your kind words have truly brightened our day! We're made up that the service impressed you, as having the gas safety checks carried out is so vitally important. Your support doesn't go unnoticed. Many Thanks Customer Service Team

Hi Premchand,Thank you very much for sharing your thoughts with us.We’re chuffed to hear of your positive experience. It’s always with great pleasure to help and we look forward to providing you with the same level of service again😊Many ThanksCustomer Service Team

Hi Gloworm,Thank you very much for sharing your experience following your contact with us yesterday.We’re over the moon you had a 5-star experience, and this is certainly the level of service we always aim to achieve in delivering to our customers and residents too.It's with great pleasure to help you and you're most welcome too 😊 Many thanks again for your kind review and we look forward to helping you again soon.Customer Service Team

Hi Ohh Rawzii,Thank you so much for your amazing review! 🙂We absolutely love this and were overwhelmed with your kind comments too.It’s so nice to read such amazing feedback and it certainly makes us proud to know you always have a pleasant experience when contacting us.Many thanks to you again and we look forward to helping you again soon.Customer Service Team

Hi Angela,Thank you so much for your fabulous review!Your kind comments have certainly made us smile and we’re thrilled you’re loving the service from us.A huge thanks once again for sharing your thoughts with us here, we certainly value your feedback and we’re looking forward to helping you again 😊Customer Service Team

Hi Dawn,Thank you so much for leaving us a review and for sharing your amazing experience with us.It's lovely to hear everything went well and you're happy with the job that was done. It's certainly reassuring for us to hear this too and it's most definitely the kind of service we always aim to achieve in delivering.Many thanks again and we hope we can be of assistance to you again soon 😊Customer Service Team

Hi Eva,Thank you so much for your 5-star review! 😊It’s makes us happy to know you’ve had the best possible experience and the gas technician was polite and thorough during your recent appointment. It certainly makes a difference and we’re over the moon you’ve had a positive experience.Your feedback it greatly appreciated Eva, and we can’t thank you enough for sharing your experience with us too.Many ThanksCustomer Service Team

Hi Katey,Thank you so much for rating your recent visit with 5-stars.We truly value your feedback and we’re glad to hear the engineer was friendly during the time spent in your home. It makes us proud to hear this too and your feedback certainly helps us to understand of the amazing service our contractors are delivering to our residents as well.Many thanks again Katey, your review is greatly appreciated, and we hope to be of assistance to you again soon 🙂Customer Service Team

Hi Montserrrat,Thank you very much for rating your most recent experience with 5-stars! 🙂This means so much to us but most importantly we’re delighted your recent experience was a good one and the operative was polite and professional during the time spent in your home.Many thanks for sharing this with us and feel free to contact us if there’s anything else we can do for you.Many ThanksCustomer Service Team

Hi Ola,Thank you very much for your feedback and for rating L&Q with 5-stars!We're truly overwhelmed by your amazing review and it's always with great pleasure to help you with your enquiries.Your review means so much to us and it certainly helps us to understand the areas we're doing well in, so thank you once again for sharing your thoughts with us.We'll always be here for you and we look forward to speaking with you again soon.Many ThanksCustomer Service Team

Hi Malina,Thank you so much for your fabulous review!It makes us happy to know your happy with the service received, and we're chuffed to hear you're happy with the quality of work too😀Many thanks again for sharing your thoughts with us and we look forward to helping you again soon.Customer Service Team

Hi Jane,Thank you so much for sharing your recent experience with us.We're delighted your contact with us was an easy experience and you're happy with the completion for the repair. Your feedback truly makes us happy to hear this too and it's certainly the kind of service we always aim to achieve in delivering to our residents.Many thanks again for sharing this with us and feel free to let us know if there's anything else we can do for you 😊Customer Service Team

Hi Karen,Thank you so much for your amazing feedback! 😊We're so pleased everything went well for you and we're delighted you're happy with the helpful service you receive from us too.A huge thank you for sharing this with us, your feedback means the world and it's always a pleasure to help.We hope we can be of assistance to you again soon.Many ThanksCustomer Service Team

Hi Khadija.Thank you so much for leaving us a review and for rating your recent experience with 5-stars🙂It makes us proud to know our engineer ticked all the boxes during your recent visit, and most importantly we’re thrilled you had the best possible experience too.Many thanks again Khadija, and we look forward to delivering the same level of service to you again soon.Customer Service Team

Hi Teresa, It's so great to see your 5 star review. An easy reporting service and polite operative who's done a excellent job are all part of the Service we strive to provide. Many Thanks Customer Service Team

Hi Terence,Thank you so much for sharing your recent experience with us.It's great to hear all went well and we thank you for your 5-star rating too.We hope we can be of assistance again soon😊Many ThanksCustomer Service Team

Hi Kerry, We're really sorry to read that you feel this way about the service you have received from us. We try to be as helpful as we can be and would really like to try to get to the bottom of any problems you are having. If you could email our Customer Service Team via lqdirect@lqgroup.org.uk please use 'Trustpilot' as your subject header and more information as to what's going on and we can assure you we'll be as helpful as possible. Many ThanksCustomer Service Team