Every review we hold for the Sidcup office, from every platform, shown as written. First names only.
★★★★★ 5/5
GooglePaul Colyer did a great job to get my father's property sold. We live 150 miles away and Paul did several visits to the property to do various checks and take meter readings etc. Great work and thanks very much!
Paul · 20 August 2025
Agent replied · 20 March 2026
Thank you, Paul, for your kind words and for trusting us with your father's property. We're delighted to hear Paul did a great job and was able to help with visits to the property as you live some distance away. Best wishes, Alison
★★★★★ 5/5
GoogleIt was my first purchase with Andrews and I was happy with their role in the transaction. I mostly dealt with Matthew Pratt who was always responsive and helpful. Would recommend
Hasan · 21 January 2024
Agent replied · 21 March 2024
Hi Hasan, fantastic feedback. We are so pleased that you had a positive first experience with Andrews, hopefully the first of many! Thank you for leaving us a review, we know Matthew will be really pleased to have been mentioned by you. Thanks again, Rhys.
★★★★★ 5/5
GoogleVery pleased with my experience with Andrews. Jamie Swift was great at communicating and priotising my wishes as a landlord. He was proactive and professional in his approach. Thanks Jamie.
Yael · 30 November 2023
Agent replied · 30 December 2023
Hi Yael, we know Jamie works incredibly hard to keep all our customers happy and keep them in the loop with everything he does. It looks as if that has been the case for you too, really appreciate the five star review for the team at Andrews Oprington. Thanks, Rhys
★★★★★ 5/5
GoogleMatthew Pratt and Tracey were exceptional and always called back and so helpful with our move. So thank you all for your hard work.
Debra · 22 March 2024
Agent replied · 24 March 2024
Hi Debra, thanks for the five star review! Fantastic to see that Matt and Tracey had been able to assist you throughout your move, we know they work incredibly hard and will really appreciate seeing your review. Thanks, Rhys
★★★★★ 5/5
GooglePaul and his Team provided a brilliant service. Professional at all times. Sold our property within a month. Would highly recommend, you won’t be disappointed.
Tracy · 20 November 2025
Agent replied · 20 March 2026
Thank you, Tracy, for your wonderful feedback! We're thrilled to hear about your positive experience with Paul and the team. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleSam was incredibly useful when it came to showing me around and supporting the transition into my rental property. The process was clearly explained throughout and I felt he truly went above and beyond all my expectations to help make the process as smooth as possible. As someone who is renting via an estate agent for the first time this was such a relief and I felt truly supported and assisted. Such a credit to his profession. Thank you Sam!
Martin · 24 June 2021
★★★★★ 5/5
GoogleImpressive service from letting team. Tony the initial contact, helped every step of the way. Jamie, Tom and John quick to respond, nothing too much trouble for the team. Found us a tenant within a week, smooth transaction, easy admin too. Highly recommend.
Kate · 20 March 2025
Agent replied · 24 October 2024
Thank you, Kate! We're thrilled to hear about your positive experience with Tony, Jamie, Tom, and John. It's great to know we could assist you efficiently. Your recommendation means a lot to us!
★★★★★ 5/5
GoogleSpoke with Ben. He was really nice and professional. Went above and beyond to help and provide the information I was looking for
Niki · 20 October 2025
Agent replied · 20 March 2026
Hi Niki, thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ben. Your satisfaction is our priority, and we're glad we could assist you. If you need any further help, feel free to reach out.
★★★★★ 5/5
GoogleJamie was lovely on the phone addressing all my questions professionally and kind
Patricia · 21 May 2024
Agent replied · 20 June 2024
Hi Patricia, thank you for your five star review to Jamie. Fantastic to see Jamie was able to assist you, thanks for sharing and all the best, Laura.
★★★★★ 5/5
GoogleI have just completed a house move with Andrews and found all the staff I had dealings with to be polite and courteous.
Very happy with the service I received.
Simon · 25 July 2025
Agent replied · 20 March 2026
Thank you, Simon, for your wonderful feedback! We're thrilled to hear you had a positive experience with our team during your house move. Your satisfaction is our top priority. If you need any further assistance, feel free to reach out. Best wishes in your new home, Jake
★★★★★ 5/5
GoogleWe met Jamie for our first house viewing and was very pleased with his services. Jamie was very accommodating with our request and also answered all the questions that we had. As a first time buyer we had so many concerns and questions, Jamie was very patient and also gave us ideas and suggestions with our search. Thanks Jamie.
Rashmi · 23 June 2023
★★★★★ 5/5
GoogleLovely team and great to work with, recommend them to anyone.
Milli · 20 January 2026
Agent replied · 20 March 2026
Thank you, Milli, for your wonderful review! We're thrilled to hear you had a great experience with our team. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 1/5
GoogleI’ve used quite a number of estate agents over the years. Most aren’t great. Andrews are what you would find underneath the barrel. Avoid.
Mrs · 20 September 2025
Agent replied · 20 March 2026
Dear Mrs. C,
Thank you for your feedback. We're sorry to hear about your experience and would like to understand more to improve our services. Please reach out to us directly with more information jmatthews@andrewsonline.co.uk
Best regards,
Jake
★★★★★ 5/5
GoogleThank you for Jamie, Anthony , John
and all the teams. It was very great service. They all nice and professional! I am very happy with them!
All the best!
Andras · 20 March 2025
Agent replied · 8 December 2024
Thank you, Andras! We're thrilled to hear you had a great experience with Jamie, Anthony, John, and the team. Your kind words mean a lot to us. Best wishes , Lisa
★★★★★ 5/5
GoogleA very helpful and professional organisation. Found tenents for our property and responded quickly to any queries that we had. Would defintely recommend their rental services.
Peter · 1 May 2025
Agent replied · 20 March 2026
Thank you, Peter, for your kind words and recommendation! We're thrilled to hear about your positive experience with our services. If you need any further assistance, feel free to reach out. Best wishes, Jake
★★★★★ 5/5
GoogleHad a smooth experience beginning to end with full support from Jonathan Claustres.
Dom · 20 September 2025
Agent replied · 20 March 2026
Hi Dom Augustus, thank you for your fantastic review! We're thrilled to hear about your smooth experience with Jonathan Claustres. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleWhen it comes to finding a new home, Andrews are the best. Jamie Swift meticulously guided me through the entire process and acted professionally while responding promptly to all my requests. I was truly impressed by this particular agent's dedication and exceptional expertise while handling every step of my journey. Highly recommend!
Cerezo · 7 March 2024
Agent replied · 21 March 2024
Hi Cerezo, thank you for the review, great to see Jamie helped you find a new home, giving you solid advice and guidance throughout. We know Jamie will really appreciate your feedback. Thanks, Rhys
★★★★★ 1/5
GoogleTerrible service please avoid at all costs. unprofessional, dishonest and will lead you down the garden path. Please don’t get sucked in to their inaccurate valuations. Absolutely terrible customer service. It is by far the worst service I have ever received from an estate agent. The manager was rude and the other staff member just lied to me. Please save yourselves the anguish I’ve been through and use someone else there are plenty of others in the area.NegativeQuality
Charlie · 28 August 2021
Agent replied
Dear Mr. Bronks, thank you for your feedback. If you’d like to discuss your experience in more detail, please don’t hesitate to contact us at Head Office on 0117 986 0000, or via wecare@andrewsonline.co.uk, to talk this through further.
★★★★★ 5/5
GoogleVery good communication through out the whole process
Charlotte · 20 October 2025
Agent replied · 20 March 2026
Thank you Charlotte, for your wonderful feedback! We're thrilled to hear you appreciated our communication. Your satisfaction is our priority, and we look forward to assisting you again in the future. Best wishes , Lisa
★★★★★ 5/5
GoogleExcellent service from Andrews, with particularly prompt and accurate responses from Jamie to all our inquiries. All documentation were processed fast as per our requests as well.
Nikhil · 20 March 2025
Agent replied · 24 October 2024
Thank you, Nikhil! We're thrilled to hear about your positive experience with Jamie and our team. Best wishes, Jake
★★★★★ 5/5
GoogleJonathan, was very polite and keen to assist me. Was very prompt with providing me with required paperwork and very helpful during our telecoms...Great work.
Andy · 20 March 2025
Agent replied · 24 October 2024
Thank you, Andy! We're thrilled to hear Jonathan provided excellent service. Your positive feedback is greatly appreciated.
★★★★★ 1/5
Google7 Oct '24 UPDATED - Following further examples of incredibly poor customer service I've had to reinstate 1 star - it's just amazing... …
William · 20 March 2025
Agent replied · 24 October 2024
Thank you for your review William. We are sorry to hear about your experience throughout your tenancy. We pride ourselves on good customer service and wish you had brought this our attention earlier so we could have changed your experience … More
★★★★★ 5/5
GoogleI can't be thankful enough for the impeccable service. Incredibly supportive, professional and communicated to me through out the process.soecial Thank you to Tracy and Jane Am touch by touched by all their dedication and support I would highly recommend Andrews they are simply the best!
JIAXIN · 11 December 2022
★★★★★ 5/5
GoogleJamie and Tony provided excellent service. From the day of the viewing, everything was handled promptly. They answered all our questions and offered all the help we needed. The staff is very friendly. Highly recommended
Mahesh · 24 August 2024
Agent replied · 27 August 2024
Thank you, Mahesh. It's great to hear that Jamie and Tony provided excellent service and that you found our team friendly and helpful. Your recommendation is appreciated.
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