Every review we hold for the Sidcup office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleSerap was very helpful, booked me in for an appointment quickly and also showed me round the property too. Answered any question I had.
Kelly · 20 February 2026
Agent replied · 20 March 2026
Thank you, Kelly, for your wonderful review! We're thrilled to hear that Serap provided you with excellent service. Your feedback is greatly appreciated, and we're glad you had a positive experience with us. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleSerap was a fantastic help during my flat viewing. She was professional, knowledgeable, and made the whole process easy. I ended up booking the flat. Highly recommend working with her.
V · 20 August 2026
★★★★★ 5/5
GoogleReally pleased with overall service. got the response of my enquiry quicker than expected. Jamie was very helpful with booking viewing dates and at my available time frame which I much appreciate it, got a reminder call and asked if I was okey with it. At the viewing we met with Jason, great fella, explained us everything regarding the property, gave us the tour providing all the information. It is my first time with Andrews and it ain’t going to be the last time for sure.
Many thanks for your service
Milan · 20 February 2024
Agent replied · 21 March 2024
Hi Milan, thanks for the review. Great to see Jamie and the team being so efficient in dealing with your initial enquiry and then helping you every step of the way. Looking forward to helping you again in the future. Thanks, Rhys
★★★★★ 5/5
GoogleWe recently sold our property with Paul from Andrew’s and received an excellent service from start to finish. Paul was professional, responsive and made the whole process smooth and stress free. We would highly recommend
Richard · 20 October 2025
Agent replied · 20 March 2026
Thank you, Richard, for your wonderful review! We're thrilled to hear about your positive experience with Paul. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes in your new chapter!
★★★★★ 5/5
GoogleI had a great experience dealing with Andrews estate agents lettings team.
Everything was quick and efficient and went smoothly and I got the outcome I hoped for. I met three of them in their office and at the property, Matt, Tony and John, very nice guys easy to talk to and deal with.
Unal · 20 March 2025
Agent replied · 20 March 2026
Thank you, Unal, for your wonderful review! We're thrilled to hear about your positive experience with Matt, Tony, and John. Your feedback motivates us to continue providing excellent service. If you need any further assistance, feel free to reach out. Best wishes, Lisa
★★★★★ 5/5
GoogleCurrently in the process of signing a new tenancy agreement. Johnathan has been amazing in helping the process run smoothly and as quickly as possible; taken all the stress out of it. Cannot thank him enough. Tony was also very lovely and helpful with the viewing and keeping in contact along the way
Lauren · 20 March 2025
Agent replied · 20 March 2026
Thank you, Lauren, for your wonderful feedback! We're thrilled to hear that Johnathan and Tony made your experience smooth and stress-free. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, feel free to reach out. Best wishes, Jake
★★★★★ 5/5
GoogleSerap was amazing, so helpful, friendly and knowledgeable, and walked us through the whole renting processes really smoothly. She made it very stress-free!
Hannah · 20 January 2026
Agent replied · 20 March 2026
Hi Hannah,
Thank you so much for your wonderful review! We're thrilled to hear that Serap … More
★★★★★ 5/5
GoogleI had a great experience working with Serap in finding my new property. She was very helpful from the very beginning, from viewing the property right through to finalising the contract. She is very diligent and excellent in her work and made the whole process very smooth!
Sandith · 22 July 2026
Agent replied · 22 August 2026
Thank you, Sandith, for your wonderful review! We're thrilled to hear about your positive experience with Serap. Your satisfaction is our priority, and we're glad she made the process smooth for you. We appreciate your feedback and look forward to assisting you in the future! Best wishes , Lisa
★★★★★ 5/5
GoogleI have engaged with Tony and he was absolutely amazing! He was pleasant, knowledgeable and he explained everything to me in details. He also followed up afterwards to check if I had any other questions. Really appreciate how comfortable he made me feel and would definitely recommend Andrews and in particular Tony.
Mia · 20 March 2025
Agent replied · 20 March 2026
Thank you, Mia, for your wonderful review! We're thrilled to hear about your positive experience with Tony. Your recommendation means a lot to us. If you need further assistance, feel free to reach out. Best wishes, Jake
★★★★★ 5/5
GoogleMatthew Pratt (Matt) has been exceptional throughout my first property purchase. As a first-time buyer, the whole process can be very daunting, but from the beginning, Matt has been incredibly helpful and responsive. Acting as the middle person between the seller and buyer can sometimes be challenging, but Matt was brillaint- always friendly and prompt in answering queries. I really appreciate all that you have done, Matt. Thankyou.
Sabita · 28 June 2024
Agent replied · 27 August 2024
Hi Sabita, thank you so much for taking the time to leave us a review. It's amazing to see you've had such a great experience with us. We fully understand that purchasing a house can be daunting, especially so as a first time buyer. We know that Matt will really appreciate it. Thanks, Rhys
★★★★★ 5/5
GoogleBig thanks to Ben for all his help, kindness and patience from start to finish.
He is an asset to your company, very grateful
Thanks! X
Megan · 20 November 2025
Agent replied · 20 March 2026
Hi Megan,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Ben. He truly is an asset to our team. We appreciate your kind words and look forward to assisting you again in the future. Best wishes, Lisa
★★★★★ 5/5
GoogleWe had a viewing with Serap, and she was excellent. She was friendly, professional, and very knowledgeable. She answered all of our questions and made the whole process smooth and enjoyable. We really appreciated her help and would highly recommend her. with Serap
Ezekiel · 22 July 2026
Agent replied · 22 August 2026
Thank you, Ezekiel, for your wonderful feedback! We're thrilled to hear that Serap provided you with such a positive experience. Your recommendation means a lot to us. If you need further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleSerap has been very helpful, really good a communicating and keeping us updated. Thank you
Daniel · 20 February 2026
Agent replied · 20 March 2026
Thank you, Daniel, for your kind words and perfect rating! We're thrilled to hear that Serap has been helpful and communicative. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 1/5
GoogleTried to simply get viewing and was constantly put on hold or told they'd call me back, not once did I speak to anyone for more than 2 minutes before being told they'd "call me back". Never got a call back.
Alexander · 22 July 2026
Agent replied · 22 August 2026
We’re really sorry to hear you’re not satisfied with the service you have received. This falls below our expectations and we would like to understand more so we can resolve this for the future.
Please contact the Lettings Manager of this branch (Jonathan Claustres) at jclaustres@andrewsonline.co.uk so that he can conduct a full investigation into your concerns and respond to you in full.
★★★★★ 5/5
GoogleHighly recommended!! If you need to assistance with letting, look for Serap as she's wonderful! Very accommodating, quick to reply and she will definitely answer all your questions and make sure that you'll get the information needed.
Stephen · 15 August 2026
Agent replied · 22 August 2026
Thank you, Stephen, for your wonderful review! We're thrilled to hear about your positive experience with Serap. Your feedback is greatly appreciated, and we're here to assist you anytime.
★★★★★ 5/5
GooglePaul has been absolutely the most helpful agent, suportive to any query, shown fast communication and always with friendly personality. I can truly recommend him as the reliable person.
Monika · 20 September 2025
Agent replied · 20 March 2026
Thank you, Monika, for your wonderful feedback! We're thrilled to hear about your positive experience with Paul. Your recommendation means a lot to us, and we're glad he could assist you so effectively. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleMy Husband and I have successfully rented our first home together. After a hurdle, Jon was very quickly able to advise and help us resolve, paperwork has been signed. Jon and Jamie were on hand when I called or Emailed, friendly and very …
Toni · 20 March 2025
Agent replied · 12 January 2025
Hi Toni, thank you for your wonderful feedback! We're thrilled to hear that Jon and Jamie were able to assist you so effectively. It's great to know your first experience with us was positive. Congratulations on your new home! Best wishes , Lisa
★★★★★ 5/5
GoogleI had an amazing experience with Serap and the rest of the team at Andrews. They were very helpful and quick with sorting out all the paperwork. I had a great experience sorting out my tenancy with them.
Shivam · 22 July 2026
Agent replied · 22 August 2026
Thank you, Shivam, for your wonderful review! We're thrilled to hear about your positive experience with Serap and our team. Your satisfaction is our priority, and we're glad we could assist you efficiently. If you need any further assistance, feel free to reach out. Best wishes , Lisa
★★★★★ 5/5
GoogleJust completed my house sale, with excellent service from Khush and Paul. Got good advice throughout and, with me living abroad and the house empty, Khush very kindly went out of her way to set my heating for me in the winter, and it was …
David · 22 May 2026
Agent replied · 22 August 2026
Thank you, David, for your kind words and loyalty over the years. We're thrilled to hear about your positive experiences with Khush, Paul, Stephen, and Franklyn. Your recommendation means a lot to us, and we're grateful for your trust in our services. Best wishes , Lisa
★★★★★ 5/5
GoogleJohn has been wicked, helped with everything we needed from the start to the finish, nothing was too much for him. Would 100% recommend to anybody looking to rent as I know it can be tough. Thanks for all the help.
James · 28 March 2025
Agent replied · 20 March 2026
Hi James, thank you for your fantastic review! We're thrilled to hear John provided excellent service. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out. Best wishes, Lisa
★★★★★ 5/5
GoogleWe had a wonderful experience with Serap while finding our new flat to rent. From start to finish, she supported us every step of the way and made the whole process feel much less stressful. She was always patient, kind, and understanding …
Joshuana · 22 May 2026
Agent replied · 22 August 2026
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Serap. We appreciate your recommendation and look forward to assisting you in the future.
★★★★★ 5/5
GoogleThanks and Kudos to Serap. She is exceptional and has the right attitude and energy to get tasks done. Our experiance with her throughout the letting process has been professional and prompt. Best of Luck to Serap!
Ashish · 22 June 2026
Agent replied · 22 August 2026
Dear Ashish,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Serap. Your kind words and support mean a lot to us. We wish you all the best and look forward to assisting you in the future.
Best regards,
Andrews Orpington Team
★★★★★ 5/5
GoogleI’ve been working with this agency for many years, and the experience has always been exceptional.
Raluca is incredibly approachable and consistently delivers a premium level of service.
I couldn’t ask for more.
Karim · 20 May 2025
Agent replied · 20 March 2026
Thank you, Karim, for your wonderful feedback! We're thrilled to hear about your exceptional experience with us and Raluca's service. Your satisfaction is our top priority, and we look forward to continuing to serve you. Best wishes , Lisa
★★★★★ 5/5
GoogleWe had a viewing with Serap, and she was excellent from start to finish. She was professional, friendly, and very knowledgeable, taking the time to answer all our questions and make us feel at ease throughout the process. Her communication …
Dilek · 22 May 2026
Agent replied · 22 August 2026
Hi Dilek,
Thank you for your wonderful feedback! We're thrilled to hear about your … More
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