Every review we hold for the Shropshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotTop service with the friendliest agent
We were looking for a short term rental in kings cross and Zuzanna Zych immediately helped us find a home. She was easy to communicate with and helped us with any questions we had. Kind enough to send us all details as we were not in London at the time . And helped us with all the paperwork. I couldn’t have asked for more . Thank you for making our move into our new home so smooth !
Latifa · 9 October 2024
Agent replied · 23 November 2024
Hi Latifa, Thank you so much for the lovely review. I am so pleased that I was able to help you find your new home and wish you all the best in your new chapter. Zuzanna
★★★★★ 5/5
TrustpilotDaniel Lloyd has been our property…
Daniel Lloyd has been our property manager and has professionally and efficiently handled all the teething issues that arise during a tenancy handover making our experience with Knightfrank incredibly positive! We have had great communication and follow through on his behalf
Anna · 28 March 2024
Agent replied · 23 November 2024
Thanks, you so much Anna for the review. I look forward to working with you throughout the duration of your tenancy. Fingers crossed all the repairs are now completed. All the best Dan
★★★★★ 5/5
TrustpilotElla Kae has been a huge help as our…
Ella Kae has been a huge help as our property manager, so far everyone who has worked with us has been great and Ella is no exception to that.
Zak · 22 October 2024
Agent replied · 23 November 2024
Thank you so much for your lovely feedback! It has been a pleasure working with you, and I’m glad I’ve been able to help as your property manager. I’m delighted to hear that your experience with our team has been positive so far, and I look forward to continuing to assist you.Ella
★★★★★ 4/5
TrustpilotCatrin Baker has been excellent…
Catrin Baker has been excellent recently in hopefully sorting out a leak in my flat - I really appreciate the time she has put into it so far.Thankyou Catrin.
Rob · 21 October 2024
Agent replied · 23 November 2024
Dear RobThank you for your review. It was a pleasure to be able to resolve the leak for you with as little disruption to the tenants as possible.Kind regardsCatrin
★★★★★ 5/5
TrustpilotOlly Hayden was fantastic from start to…
Olly Hayden was fantastic from start to finish, viewing arranged quickly, very communicative and kept me in the loop at all times - he couldn’t have done more in helping me to secure a beautiful property.
RD · 26 June 2024
Agent replied · 23 November 2024
Thank you for your lovely review. It was a pleasure working with you and should you require any assistance in the future, please do not hesitate to reach out.
★★★★★ 5/5
TrustpilotProblem solved quickly
Thanks for swiftly handling an appliance issue in the flat. Landlord's agency resolved the matter quickly and all works well now. Very efficient communication with the agency and contractor via a web portal.
Michal · 7 October 2026
★★★★★ 5/5
TrustpilotVery attentive and efficient service
Brigette from Renewals was absolutely essential in the negotiation process, as we were trying to renew our lease. Very responsive, supportive and managed to get us the contract incredibly quickly! Highly recommend
Mónica · 28 August 2024
Agent replied · 23 November 2024
Dear MonicaThank you for your kind words and your phone call. I truly appreciate it and it has been lovely working with you on this renewal as well. Kind regardsBrigette
★★★★★ 5/5
TrustpilotMy property manager
My property manager, Ms Jocelyn Zhang, has been super responsive and attentive to my concerns in particular about utility bill payments and check out procedures. She is experienced and skillful in handling tenants.We are very pleased with her professional service and work ethic! Thank you Jocelyn!
Jacqueline · 30 November 2023
Agent replied · 23 November 2024
Dear Jacqueline,Thank you for your kind words; it is a pleasure to manage your property. I will continue to provide the same service. If you have any queries, please do not hesitate to contact me. Kind regards,Jocelyn
★★★★★ 5/5
TrustpilotI recently had dealt through "Brigette"…
I recently had dealt through "Brigette" from Renewals team, in simple words, it was an amazing service, friendly, efficient, straight forward!! Everything went through quickly. Kudos to her!!!
Haris · 23 October 2024
Agent replied · 23 November 2024
Hi HarisThank you for taking the time to write a review. I am pleased, we agreed the renewal swiftly. Till the next one!Kind regardsBrigette
★★★★★ 5/5
TrustpilotFahmida Rouf is the best agent I ever…
Fahmida Rouf is the best agent I ever worked with. She always replied my emails with her kindness. She is the one who always got my problems resolved satisfactorily.
Charlie · 4 October 2024
Agent replied · 23 November 2024
Thank you Charlie for taking the time to leave a review, it was an absolute pleasure working with you and managing your property.Wishing you all the best - Fahmida
★★★★★ 4/5
TrustpilotOur first purchase in the UK
It was a stressful experience to buy a property as to be expected when a lot of chains are involved and there was a point when I got very anxious with the unclarity about the dates but Morten (our knight Frank agent) maintained a very good and open communication line with us which helped to reduce the stress in the process , he was also very quick in his responses and also communicated well with our sellers on various matters related to the house. Thank you for the support and patience !
Bm · 14 August 2024
Agent replied · 23 November 2024
Thank you so much for your kind words, it means a huge amount. Many congratulations on your beautiful new home and your patience throughout the process.All the bestMorten
★★★★★ 5/5
TrustpilotVirginia Water office
The team in the Virginia Water office were courteous and professional. Zara went out of her way to keep us updated, chased all estate agents and solicitors along the chain to keep things moving and on track.
Emma · 19 May 2024
Agent replied · 23 November 2024
Thank you very much for your kind words Emma. We were delighted to help you sell and glad it all worked out in the end.
★★★★★ 5/5
TrustpilotA five star agent *****
Brigette is a kind and understanding negotiator, who appreciates both her client's and tenants needs. She works both sides, rarely make mistakes, and if she does she acknowledges them.She is a great combination of assertiveness and consideration.
Jeremy · 17 May 2024
Agent replied · 23 November 2024
Dear Jeremy,Thank you for your feedback and phone call. I really appreciate it. It was my pleasure helping you with the lease renewal and I'm glad that we achieved good results for both parties.Kind regards,Brigette
★★★★★ 5/5
TrustpilotDebbie Pinkham is one of the best
Debbie Pinkham is one of the best . Sensible , commercial and responsive . A pleasure to deal with . I wish she dealt with all my lettings
Arnold · 13 October 2024
Agent replied · 23 November 2024
Thank you for your kind words Arnold. It was a pleasure assisting you. Debbie
★★★★★ 5/5
TrustpilotBeth was great.
Beth Tigbe was great at securing a rental property for me. She was professional but also friendly. She gave sound advice with securing the property. She kept me updated throughout the process and guided me to ensure the process wasn’t tedious. Thank you Beth for being efficient and very helpful
RO · 25 July 2023
Agent replied · 23 November 2024
Thank you for your review. It was a pleasure working with you and I am sure we will cross paths in the future!Beth
★★★★★ 5/5
TrustpilotSuper helpful property manager
I needed to have the flat for my own use for a while. My property manager Mo Govani was super helpful in coordinating this. He was also very efficient in arranging for the replacement of some old furniture.
Amy · 22 April 2024
Agent replied · 23 November 2024
Thank you Amy, it is a pleasure assisting you with your property and i look forward to the future. Mo
★★★★★ 5/5
TrustpilotGreat Renting Experience
Lexi Sloane and James Szalay were fantastic to work with! Reachable, clear in their communication, and extremely helpful. I had a great experience renting a flat thanks to them.
Gleb · 18 September 2024
Agent replied · 23 November 2024
Thank you so much for the review, Gleb.It has been a pleasure helping you with your new home.Looking forward to working together again in the future!Very best,Lexi and James
★★★★★ 5/5
TrustpilotVery efficient and frustration free…
Very efficient and frustration free experience with Vinnie from Renewals. The lease extension was discussed, negotiated, and completed within 2-3 days. I always appreciated hassle free service, thank you Vinnie! George
George · 16 August 2024
Agent replied · 23 November 2024
Dear George,Thank you for the lovely review.It was a pleasure to assist you.Thank you for choosing Knight Frank.Kind regards,Vinnie
★★★★★ 4/5
TrustpilotThank you Ines for finding me suitable…
Thank you Ines for finding me suitable new tenants and facilitating a smooth transition into the new tenancy at my flat - your calm professionalism helped enormously and was much appreciated…
V · 15 August 2024
Agent replied · 23 November 2024
My absolute pleasure Venetia! I hope all is well with the tenancy. Speak soon! Ines
★★★★★ 5/5
TrustpilotEmma Soanes has been efficient.
Emma Soanes has been efficient, professional and pleasant to approach with any problems or matters in regards to our capacity as landlord. She is clearly an asset to the knight Frank team. I hope her efforts are recognised.
Anita · 10 April 2024
Agent replied · 23 November 2024
Thank you so much for your lovely review Anita. It has been a pleasure to manage your apartment! All the best, Emma.
★★★★★ 5/5
TrustpilotUnderstood my needs
Maisie and the team, were attentive and worked well advising and times reassuring me through the process. They worked hard to understand my needs and worked hard to accommodate these throughout the process.
Rachael · 11 July 2024
Agent replied · 23 November 2024
It was a pleasure working with you and we wish you all the best in your new home.
★★★★★ 4/5
TrustpilotMany thanks to Shantel Sikanartey to…
Many thanks to Shantel Sikanartey to take care of the day to day of my rental property and being so responsive and easy to liaise with.
Customer · 29 October 2024
Agent replied · 23 November 2024
Thank you so much for taking the time to leave a review. It is very much appreciated.Should you need my assistance in the future, please don't hesitate to reach out.Warm regards,Shantel
★★★★★ 5/5
TrustpilotMarie and her team at KF Wapping were…
Marie and her team at KF Wapping were excellent. They found me a top class tenant in very short order and willingly gave further advice well post the lease being in place
Ian · 16 July 2024
Agent replied · 23 November 2024
Thank you for the kind review Ian and it is a pleasure working with you as always. Always here to help if you need any further assistance.
★★★★★ 5/5
TrustpilotIt has been a pleasure working with Anik Ruparelia
It has been a pleasure working with Anik Ruparelia. Anik has always been very responsive and pleasant to liaise with. Anik dealt with all my tenancy matters professionally and effectively. Thank you Anik for all your support.
Premala · 14 April 2024
Agent replied · 23 November 2024
Thank you for your kind review Premala, we will do our best to continue this service for you. Anik
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