Every review we hold for the Shropshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWould happily work with Beth Tighe again.
Have had a very efficient and well informed process with Beth Tighe since day one of viewing my property. It’s been clear and straight forward with a warm “welcome” kind of service which immediately puts you at ease during a very stressful time of moving homes. Would gladly put my trust in her again.
Johanna · 21 October 2025
Agent replied · 22 October 2025
Hi Johanna, thank you for your kind words ! It has been a delight working with you and I wish you many happy years in your new home. Best, Beth
★★★★★ 5/5
TrustpilotKev was a great agent
Kev was a great agent. Even though we didn't end up going with their properties he was timely, honest and not pushy. Very responsive and clear about what each property offered in benefits and drawbacks.
Kane · 1 November 2024
Agent replied · 23 November 2024
Thank you for the kind words! I'm glad to hear you felt well-informed and supported throughout the process, even if it didn’t lead to a match this time. It was a pleasure working with you, and if you ever find yourself looking again, I’d be more than happy to help. Best of luck with your next steps!
★★★★★ 5/5
TrustpilotThank you to Dan from Ascot Renewals
Thank you to Dan from Renewals for his efficient, professional help. Dan was proactive, quick to respond and everything went very smoothly with the renewal of my house in Ascot. Really appreciate it, thanks Dan!
Mim · 28 October 2024
Agent replied · 23 November 2024
Thank you so much for this lovely review, I really appreciate it and it was a pleasure assisting you.Kind regards,Dan
★★★★★ 5/5
TrustpilotEfficient Rental Process
A great experience with the rental process all thanks to Zuzanna who showed us all we asked to see (and many more apartments to get a feel for the building). Many thanks. Quick / efficient process.
A · 9 October 2024
Agent replied · 23 November 2024
Thank you so much for your lovely feedback. It was so lovely to meet you and I’m thrilled we could find the perfect property for you! Wishing you all the best. Zuzanna
★★★★★ 5/5
TrustpilotJust amazing
Just amazing! Worked with Summer White on renting out one of our properties. Not only did she over deliver but she made us feel important, valued and listened to what we wanted. Tailored service from an amazing group. Would not recommend highly enough!
RAHUL · 6 June 2024
Agent replied · 23 November 2024
Dear Rahul, Thank you so much for your kind words. I am delighted that we have found great tenants for you. Please let me know if there is anything else I can assist you with in the future.Best wishes,Summer
★★★★★ 5/5
TrustpilotCharlotte has been amazing and has…
Charlotte has been amazing and has helped us with our renewals with ease. She was very prompt with her emails and negotiated really well on our behalf. It was a relatively easy and quick process - all thanks to Charlotte!
Neha · 25 July 2024
Agent replied · 23 November 2024
Thank you so much for your kind words. It has been a please working with you. Please don’t hesitate to contact me should you require anything further.Kind regards Charlotte 020 7483 8338
★★★★★ 5/5
TrustpilotTimely and Thoughtful Service
We worked with Charlotte Mackintosh over the 2 years of our tenancy and she was very responsive and nice to work with. Our flat had a number of issues and she was able to help us navigate them in a timely manner.
Not · 18 June 2024
Agent replied · 23 November 2024
Thank you for your kind review. It is a pleasure working with you. Charlotte
★★★★★ 5/5
TrustpilotWalid is a an asset on a rental journey
I would like to start by saying I would a 100% recommend Walid. He goes above and beyond his scope of a letting agent. Walid ensures that the moving process is smooth and ensures that the delivered property meets the standards that he has set….which are high.
Susie · 13 March 2024
Agent replied · 23 November 2024
Dear Sue,Thank you for your kind words. I am pleased that I was able to play a small part in ensuring your move went as planned. Best,Walid
★★★★★ 5/5
TrustpilotThe whole process of selling our property
The whole process of selling our property was a pleasant one.
Chris · 9 September 2026
Agent replied · 23 November 2024
Hi Chris, thank you for your kind words and for trusting us with the sale of your home. We hope you are loving life in The Cotswolds, and would love to stay in touch.
All the best,
James Ackerley, James Godley and the rest of the Knight Frank Guildford team
★★★★★ 5/5
TrustpilotVery good service
The agency was very helpful to assist with a tenancy in Cobham at a very short notice. It all worked out. Especially Jamie Vass was helpful and responsive during the last days before we could move in.
Dr · 9 September 2024
Agent replied · 23 November 2024
Many thanks Ekaterina, it was a challenging process with such swift timescales to work to but I am glad you have started to settle in. Please do feel free to reach out if I can ever help at all in the future,Jamie
★★★★★ 5/5
TrustpilotBrigette from renewals
Mr. Brigette Bulan is very sincere and enthusiastic. He is the most reliable partner who always prepares the best solution for his clients and achieves it successfully. I would like to thank him for all his excellent support and recommend him to everyone.
Amy · 29 May 2024
Agent replied · 23 November 2024
Dear AmyThank you for your kind words. It was a pleasure assisting with the renewal of your lease.Kind regardsBrigette
★★★★★ 5/5
TrustpilotWriting regarding Allan McSween who was…
Writing regarding Allan McSween who was an absolute professional in every regard. He dealt with a deposit dispute promptly and efficiently, with the utmost courteousness and was more than willing to help- as well as displaying experience and fairness. A real pleasure to work with him. Thanks Allan.
Donna · 16 February 2024
Agent replied · 23 November 2024
Thank you so much Donna for your kind words. It was really lovely and a pleasure working with you, and I’m extremely elated with the outcome of the deposit dispute. If you ever need our services again, please do not hesitate to get in touch with us. Kind regards, Allan
★★★★★ 5/5
TrustpilotDear Nadine and Lizzie,
Dear Nadine and Lizzie,I got the welcome hamper!Your service is very thoughtful. The details are in place! Today is the happiest day since I checked in! Thank you very much for your help! Best wishes,Amber
Amber · 7 October 2024
Agent replied · 23 November 2024
Thank you so much for the kind words Amber. It was a pleasure working with you and your family and we hope you’ll be very happy in your new apartment! Lizzie and Nadine
★★★★★ 5/5
TrustpilotI had a fantastic experience renting a…
I had a fantastic experience renting a new apartment with Louna. They were professional, responsive, and truly dedicated to finding the perfect place for me.Louna understood my needs and preferences, showing me several options until we found the ideal apartment. Their knowledge and attention to detail made the process smooth and stress-free.I highly recommend Louna to anyone looking for a new home. Thank you for helping me find my perfect apartment!
Caden · 30 July 2024
★★★★★ 5/5
TrustpilotWell done Jade!
Highly recommend Jade at Kensington branch - we found her to be very efficient, personable and reliable. She is a great communicator and has helped us to achieve a very smooth sale.
SF · 16 November 2024
Agent replied · 23 November 2024
Dear SF,I’m delighted that you’ve had such a positive experience subsequent to instructing us. I look forward to working together with you both again in the future.Best wishes,Jade & the Knight Frank Kensington team!
★★★★★ 5/5
TrustpilotGreat - responsive and professional
Great support and professionalism throughout our tenancy. Highly recommended
Jess · 17 September 2026
Agent replied · 22 September 2026
Dear Jessica,
Thank you for your email and review your kind words are appreciated. It was a pleasure to be able to assist you with any issues at the house during your tenancy.
Kind regards,
Catrin
★★★★★ 5/5
TrustpilotEfficient and smooth admin under…
Efficient and smooth admin under supervision of Liv Papps
Tufan · 16 September 2026
Agent replied · 22 September 2026
Thank you for your review! We're pleased to hear the process was efficient and smooth. We appreciate your feedback and are glad we could help.
★★★★★ 5/5
TrustpilotAva HO is my property manager and she’s…
Ava HO is my property manager and she’s a star, always proactive and responsive when I have an issue, ensuring a smooth communication! Thank you so much!!
Sidonie · 13 May 2026
Agent replied · 22 May 2026
Hi Sidonie,
Thank you so much for your kind words. I’m really glad I could help.
Please feel free to reach out anytime.
Best regards,
Ava
★★★★★ 5/5
TrustpilotAmazing Service from Josh Ward-Brickett
Josh has been nothing short of exceptional in his work with his clients. He has some of the best service I have seen amongst property managers and always provides good advice while delivering efficient and effective solutions whenever problems arise. Thank you for your work.
Ja · 28 March 2024
Agent replied · 23 November 2024
Ja thank you very much for your kind words. I am extremely glad to be able to deliver a best in class service and will continue to do so. Best wishes, Josh
★★★★★ 5/5
TrustpilotWe dealt with Laura Eaton for our first…
We dealt with Laura Eaton for our first tenancy with KF and she had been first class. Great communication and empathy would highly recommend quick to respond drop out queries and great follow up. Well done Laura.
Bridgeen · 20 August 2024
Agent replied · 23 November 2024
Thank you Bridgeen, it has been a pleasure to assist you and Howard, I hope all goes well with the unpackingKind regardsLaura
★★★★★ 5/5
TrustpilotOur Property Manager
Our Property Manager, Ava Ho, has been doing a great job in managing our property. She is efficient, proactive and professional. Definitely an asset to the company!
CY · 11 May 2026
Agent replied · 23 November 2024
Hi Catherine,
Thank you so much for your kind feedback, I really appreciate it and it’s been a pleasure working with you.
Best regards,
Ava
★★★★★ 5/5
Trustpilot2024 Renewal with Vinnie
Dealing with our 2024 renewal with Vinnie was seamless! He was very responsive and fair-minded throughout the process, finally drafting our renewal addendum extremely promptly within an hour of our final agreement with the landlord.
William · 16 September 2024
Agent replied · 23 November 2024
Dear William,Thank you for the lovely review.It was a pleasure to assist you in the process and thank you for choosing Knight Frank.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotProperty management
Henry Nwokejiobi is my account manager for managing the property that I have for rental. He is very responsive towards my requests to get in touch with the tenant for property maintenance issues. Have no issues with the property so far and so far had my mind at ease with him looking after my account. Please continue to keep up with the good work!
Fenny · 1 November 2024
★★★★★ 5/5
TrustpilotExcellent work
Excellent work - so quick, very responsive and efficient managed to get us the best deal. Louna made our lives easier and worked hard to deliver us a great outcome - would 100% recommend her.
Morgane · 16 October 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
