Every review we hold for the Shoreham-By-Sea office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleJacob Steel have totally restored our faith in estate agents! We were so impressed with the level of service and the overall communication. With their help and dedication we managed to sell our flat in Hove and buy the house of our dreams.
We would highly recommend buying or selling through them!
Big thanks to Matt, Luke, Josh, Elisa and the rest of the team
Yido · 7 July 2018
★★★★★ 5/5
GoogleOur thanks go to Matt and his team for their hard work in selling my Auntie's flat. We must give extra special thanks to Luke who, despite a long drawn out sale caused by solicitors, continued to give support and worked tirelessly to ensure we managed to see it through to completion. During the whole process he was very reassuring and always remained professional....many many thanks.
Annie · 7 July 2017
★★★★★ 5/5
GoogleMany thanks to Matthew and Josh who helped me this year sell my Mothers house, sell my flat and purchase my lovely new home.
All the team were very friendly, kind and understanding as they were aware that selling my Mothers family home was very painful for me.
I would highly recommend Jacob Steel in Shoreham without a doubt.
Thank you again
Valerie · 7 July 2017
★★★★★ 5/5
GoogleCouldn’t ask for a better experience! As first time buyers who had no idea what to do, Jake was supportive and always kept up in the loop! Thank you
Ellie · 30 November 2023
★★★★★ 5/5
GoogleJacob Steel supported us with our move to Shoreham. We are first time buyers and the experience can be a bit daunting however, Jacob Steel were fantastic at keeping us updated through all stages of the process which really helped to ensure a smooth journey. I would definitely recommend them to friends and family as they are extremely helpful and responsive. A pleasant experience all round.PositiveResponsiveness, Professionalism
Joseph · 27 August 2021
Agent replied · 6 July 2023
Dear Joseph,
Thank you for much for your kind review, we are so pleased you found the process a smooth and easy one with our Shoreham office, we wish you all the best in your new home and should you need us in the future we will be ready and waiting.
If you don't already be sure to follow us on social media @jacobs.steel on Facebook & @jacobssteel on Instagram.
Thank you again.
The Jacobs Steel Team.
★★★★★ 5/5
GoogleThanks so much Matthew and all at Shoreham for successfully selling our property. Apart from the excellent service we were kept informed on a regular basis of the progress and helped to make sure everything was in place to get to completion. I will certainly use your services again.
We wish the new owner every happiness in their new home.
Cine · 7 July 2018
★★★★★ 5/5
GoogleAn excellent estate agent, we where extremely pleased with the professionalism & the amount of help & support we received from them.
Dom, the estate agent that was dealing with our property purchase was exceptional & kept us well informed so we didn’t have to worry about how things where going.
Thank you everyone at Jacob Steel we are very happy in our new home.PositiveResponsiveness, Professionalism
Elaine · 27 August 2021
Agent replied · 6 July 2023
Dear Elaine,
Thank you for your kind review, we are pleased that you felt you had a good experience dealing with the office and Dom in particular.
We wish you & Paul the best in your new home and hope you are very happy there, should you need anything in the future please don't hesitate to get in touch.
If you don't already feel free to follow us on social media @jacobs.steel on Facebook and @jacobssteel on Instagram.
Thank you again.
The Jacobs Steel Team.
★★★★★ 5/5
GoogleI can highly recommend Matt and his team at Shoreham branch. I purchased my home recently via Jacobs Steele and the whole experience was stress free. There was a few obstacles to overcome along the way but Matt dealt with them efficiently and in a pragmatic manner. Would recommend these guys to anyone in the Shoreham area. Great service.
Ashley · 7 July 2018
★★★★★ 5/5
GoogleWe cannot rate Jacobs Steel enough. From start to finish Dom’s customer service was second to none. We were kept in the loop and updated as much as we needed to be, without us having to chase. The whole process was incredibly smooth and we sincerely thank you for all the help and advice we received.PositiveResponsiveness, Quality, Professionalism
Megan · 27 August 2022
Agent replied · 6 July 2023
Dear Megan,
Thank you so much for your kind review, we are pleased that your purchase ran smoothly and you found Dom helpful throughout the process.
We wish you all the best in your new home and should you need us in the future you know where we are.
If you don't already feel free to follow us on social media @jacobs.steel on Facebook and @jacobssteel on Instagram.
Thank you again.
The Jacobs Steel Team.
★★★★★ 5/5
GoogleI am very grateful to the super team at Jacobs Steel in Shoreham by Sea, East Sussex. They were quick to assist me whenever I had any query, and sold both my father's property and my own. In both cases, buyers were vetted in a professional manner, and I was happy with the selling price. If you are selling property in this area, I suggest you give them a call.
Susan · 6 July 2020
Agent replied · 6 July 2023
Hi Susan,
Thank you very much for leaving us such a lovely review. We're really pleased you were pleased with our levels of service and professionalism on both occasions :-)
If you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners and landlords.
@jacobs.steel on Facebook @jacobssteel on Instagram
Wishing you all the best for the future,
The Jacobs Steel Team
★★★★★ 5/5
GoogleWe purchased a property through JS, a rather difficult process which they handled promptly and professionally and if they had not gone over and above what is expected, we would not have been able to complete our purchase. I have absolutely no hesitation in recommending JS and the team and have full intention of using them in future for my next property.PositiveResponsiveness, Quality, Professionalism
Mahshid · 27 August 2021
Agent replied · 6 July 2023
Dear Mahshid,
Thank you for your kind review, it was a pleasure to help you with your purchase.
If we can assist in the future then please do get in touch, in the mean time feel free to follow us on social media @jacobs.steel on Facebook and @jacobssteel on Instagram.
Thanks again.
The Jacobs Steel Team
★★★★★ 5/5
GoogleJacobs Steel helped us sell our father's flat after he passed away. They were responsive, flexible and helpful during a difficult time for our family. We greatly appreciated the efforts and insights of Jake and Sharon throughout the process and recommend them warmly for anyone looking to sell a property in the area.
Danny · 8 December 2022
Agent replied · 6 July 2023
Dear Danny, thank you so much for taking time out your day to post this kind review which the team really appreciate. We wish you and your family well for the future and look forward to speaking to you soon. Matt, Jake & team.
★★★★★ 5/5
GoogleRecently marketed our house through JS and despite a false start due to some speculative offers, sold within a matter of weeks. The whole team - Jake, Matt, Harry, Keira, at the Shoreham office have all been great, always up to speed and communicating well throughout the process. We also purchased a flat through JS and again they have been really helpful and attentive to detail.
Martin · 6 July 2020
Agent replied · 6 July 2023
Hi Martin,
The Shoreham team will be thrilled you had such a pleasant experience dealing with them - plus you got to see both sides of the process!
If you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners.
@jacobs.steel on Facebook @jacobssteel on Instagram
Wishing you all the best for the future,
The Jacobs Steel Team
★★★★★ 5/5
GoogleI recommend this agency as we have been assisted during all the process of buying our fist house. Jake particularly it's been really helpful and available for any inquiries or problem.
We also had a welcome pack of Prosecco and glasses to celebrate the handover of the home keys and the moving. In case of any needs in the future I won't hesitate to contact them again.
Paola · 6 July 2020
Agent replied · 6 July 2023
Hi Paola,
So glad we were able to help you with your first house purchase! Thank you for taking the time to leave us this review.
If you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners and landlords.
@jacobs.steel on Facebook @jacobssteel on Instagram
Wishing you all the best for the future,
The Jacobs Steel Team
★★★★★ 5/5
GoogleHaving dealt with Jacob Steel on our purchase side, we found the staff and in particular Matt to be a fantasic support. We had a major delay with solicitors and Matt did what he could to help chase things up and keep us informed. Great service with regular contact. We would definitely recommend their services.
Ashleigh · 28 August 2018
★★★★★ 5/5
GoogleHaving dealt with Jacob Steel on our purchase side, we found the staff and in particular Matt to be a fantasic support. We had a major delay with solicitors and Matt did what he could to help chase things up and keep us informed. Great service with regular contact. We would definitely recommend their services.
Ashlepea · 7 July 2018
★★★★★ 5/5
GoogleExcellent service, reliable, efficient and friendly. Would highly recommend
Karen · 14 February 2026
★★★★★ 4/5
GoogleJake and his team were very helpful and their level of communication was excellent. Thanks !
Julia · 6 July 2020
Agent replied · 6 July 2023
Hi Julia,
Thank you so much for taking the time to leave this review.
If you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners and landlords.
@jacobs.steel on Facebook @jacobssteel on Instagram
Wishing you all the best for the future,
The Jacobs Steel Team
★★★★★ 5/5
GoogleWe received top-class service from Matt and Dom at Jacobs Steel during the sale of my mother's very difficult to sell old house which needs a considerable amount of work to restore it to its former glory. Thankyou
Joss · 9 April 2025
★★★★★ 5/5
GoogleHighly recommend Jacobs Steel in Shoreham. Dom handled our sale, which was far from easy, with professionalism and diplomacy. Always willing to discuss to get everything right. Together with Sharon and the rest of the team there they got the job done for us. Thank you !
Kevin · 7 January 2023
Agent replied · 6 July 2023
Dear Kevin, thank you for your kind review and feedback.
Really satisfying for us that you had an all round positive experience throughout the team.
We wish you a Merry Christmas and a Happy New Year.
Matt & Team.
★★★★★ 5/5
GoogleThank you Jacobs Steel for the great service! Matt and team were very helpful throughout the process. Very professional, reliable and supportive
Alex · 7 August 2023
★★★★★ 5/5
GoogleI purchased a property in Shoreham by sea and Jacobs Steel were very helpful and professional. I particularly appreciated the coordination they undertook with the other members of the chain and all the legal representatives which made the process very smooth and hassle free.
MJGT · 16 December 2024
★★★★★ 5/5
GoogleI had a valuation from Jake of Jacobs Steel earlier this year. Although I managed to sell the property to a private buyer, Jake ensured that I received details and viewings of several potential new homes in the area. I found nothing but courtesy, efficiency and help from Jake and the staff at both Shoreham and Lancing. Thank you.
Col · 6 July 2020
Agent replied · 6 July 2023
Hi Colin,
This was wonderful to read. Thank you for taking the time to leave the teams in Shoreham and Lancing a review. We hope you're very happy in your new home.
If you haven't already, get social with us by liking our page on Facebook and Instagram. We post regular local content, including news and events, property market updates and competitions; and helpful hints and tips for homeowners.
@jacobs.steel on Facebook @jacobssteel on Instagram
Wishing you all the best for the future,
The Jacobs Steel Team
★★★★★ 5/5
GoogleFantastic service from Matt and the Team. Got an amazing sale for me and then a great purchase too.
Definitely recommend Jacob Steel best estate agents around.
Janis · 7 January 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.