Trusted Agent profile · Shirley

Smart Homes Ltd Shirley reviews

★★★★★ Excellent

806 reviews across 3 platforms

316 Stratford Road, Shirley, B90 3DN

Smart Homes Ltd's office in Shirley, at 316 Stratford Road, is rated 4.7 out of 5 across 806 reviews on three platforms, including 765 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

765

Reviews on Google

This office

Facebook logo

4.7 / 5

26

Reviews on Facebook

Business-wide

Trustpilot logo

15

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Smart Homes Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Shirley office, from every platform, shown as written. First names only.

5/5

Google

Brilliant service from Helen Cole at smart homes, was fantastic from start to finish - can't recommend them enough for all your property needs

A · 1 October 2021

Agent replied · 1 October 2023

Dear Addam, Thank you for leaving us such a nice 5* review, your kind words have been forwarded to Helen and the whole team. Kind regards, Team Smart Homes

5/5

Google

My wife and I visited Smart Homes recently as we have started searching for our next home. The staff were so friendly and helpful! We would definitely recommend.

Jon · 1 October 2020

Agent replied · 1 October 2023

Thank you Jon for your 5* review! It's great to read such positive feedback which will be passed on to our team members. Kind regards, Team Smart Homes

5/5

Google

Excellent service received with updates given each week by the sales progression team. Very efficient from the start to completion of our purchase

Mustafa · 1 October 2021

Agent replied · 1 October 2023

Dear Mustafa, Thank you for leaving us a 5* review, it's much appreciated. Kind regards, Team Smart Homes

5/5

Google

Really great service from Smart Homes, they are responsive and professional and helped us to achieve our sale with a very good buyer.

Chris · 1 October 2021

Agent replied · 1 October 2023

Dear Chris, Thank you for leaving us such a nice review, we're happy that you got your sale completed. Kind regards, Team Smart Homes

5/5

Google

Great service from the entire team.

George · 2 August 2023

Agent replied · 1 October 2023

Hi George Thank you for recent 5 star google review , we are so pleased you were happy with service you received from the Smart Team . Best wishes Jamie

5/5

Google

Brilliant service from SmartHomes when selling our home. Helen especially was very professional and proactive.

M · 1 October 2022

Agent replied · 1 October 2023

Dear Megan, Thank you for leaving us a 5-star review. Kind regards, Team Smart Homes

5/5

Google

Thanks so much for Smart Homes team. They did a great job. Especially thanks for Helen who always quick response and responsible.

Iris · 1 October 2021

Agent replied · 1 October 2023

Dear Iris, Thank you for your review; we will pass your kind words on to Helen. Kind regards, Team Smart Homes

5/5

Google

An excellent team. Very responsive and proactive. Gin Kaur handled our sale. A very friendly and competent lady who gets things done.

Mark · 1 October 2021

Agent replied · 1 October 2023

Dear Mark, Thank you for leaving us such a nice review, your kind words are much appreciated. Kind regards, Team Smart Homes

5/5

Google

From start to finish Smart Homes have been fantastic. Very professional, polite and friendly. Truly fantastic customer service and would highly recommend.

Rubie-Mae · 1 October 2021

Agent replied · 1 October 2023

Dear Rubie-Mae, Thank you for leaving us such a nice review, we appreciate your kind words. Kind regards, Team Smart Homes

4/5

Google

Thank you to Mr Jamie Smart for taking the time to call me and register my buying requirements. Hopefully the folks at Smart Homes will help me find the ideal property.

S · 2 October 2018

Agent replied · 1 October 2023

Thank you for leaving us a review Mr. Saeed. It was great working with you. Kind Regards, Team Smart Homes

5/5

Facebook

Great service from Simon and the team! Would certainly recommend to anyone!

Rob · 24 February 2020

5/5

Google

Would highly recommend using smart homes. Every time I have needed to get in contact with them I have always found them to be extremely helpful and quick responding.

Josh · 2 October 2019

Agent replied · 1 October 2023

Thank you for your review, Josh, it was our pleasure dealing with you, and please don't hesitate to contact us if there is anything we can help with in the future. Kind Regards, Team Smart Homes

5/5

Google

Staff are always friendly and helpful, they have supported me from start to finish.

Christine · 1 October 2022

Agent replied · 1 October 2023

Dear Christine, Thanks for taking the time to lave us a 5* review, and we're delighted that you have been happy with our estate agency services. Kind regards, Team Smart Homes

5/5

Google

Excellent service from the sales progressor, who kept me fully informed throughout the process.

Alison · 1 October 2022

Agent replied · 1 October 2023

Dear Alison, Thank you for leaving us a 5-star review. Kind regards, Team Smart Homes

5/5

Google

Great people to work alongside. Recently, Warren provided an excellent service! Thanks to all!

Majad · 1 October 2022

Agent replied · 1 October 2023

Dear Majad, Thank you for leaving us a top rating!! Kind regards, Team Smart Homes

4/5

Google

Overall I was happy with the service - albeit it took far too long to complete - not Smart Homes fault..

Sue · 1 October 2021

Agent replied · 1 October 2023

Dear Sue, Thank you for leaving us a positive review. Kind regards, Team Smart Homes

5/5

Google

Smart Homes provided me with a great service and were very responsive and professional. I would use them again without hesitation.

Michael · 1 October 2021

Agent replied · 1 October 2023

Dear Michael, Thank you for leaving us such a nice review, your kind words have been forwarded to the whole team. Kind regards, Team Smart Homes

5/5

Google

I have no hesitation in recommending SmartHomes Shirley for the professional way they handled the sale and purchase of my property.

Keith · 1 October 2021

Agent replied · 1 October 2023

Dear Keith, Thank you for your kind words. Kind regards, Team Smart Homes

5/5

Facebook

Recently purchased a house through smart homes and the process was seamless throughout thanks to the hard work from everyone involved at Smarthomes. Jo and Louise in the new homes departments were great and Louise Lewis who helped sort all of our mortgage and life insurance was outstanding throughout. I couldn’t recommend them enough, thanks guys!

Ryan · 5 February 2021

5/5

Google

Would certainly recommend using Smart Homes to sell your property, they are brilliant!

Sukaina · 1 October 2022

Agent replied · 1 October 2023

Dear Sukaina, We're glad the sale of your property went well. Thank you for leaving us a top-rated review. Kind regards, Team Smart Homes

5/5

Facebook

Used Smart homes for renting a property & selling a property outstanding / first class service! Great team that take the stress out of selling! Highly recommend Smart Homes!

Anita · 31 August 2018

Agent replied · 30 October 2023

Thanks for the kind words Anita!

5/5

Google

A professional and efficient service from start to finish - highly recommended

Russell · 1 October 2022

Agent replied · 1 October 2023

Dear Russell, Thanks for taking the time to write this review. We're delighted that you have been happy with our estate agency services. Kind regards, Team Smart Homes

5/5

Google

The Smart Homes Team provided a clear and professional service…. Would Recommend to anyone looking to Sell their property

Adam · 1 October 2021

Agent replied · 1 October 2023

Dear Adam, Thanks for taking the time to leave us such positive feedback, we were glad to help with the sale of your property. Kind regards, Team Smart Homes

5/5

Google

Very responsive. I felt very well looked after by Smart Homes.

Thomas · 1 October 2022

Agent replied · 1 October 2023

Dear Thomas, Thank you, we aim to offer a profssional service to you and all of our clients. Kind regards, Team Smart Homes

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Smart Homes Ltd Shirley

Has Smart Homes Ltd won any awards?

Yes. In The Trusted Agent 2026 awards: Smart Homes Ltd, Shirley won Platinum.

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