5/5
GoogleExcellent service provided, making the whole process easy and stress free
Agent replied · 1 October 2023
Many thanks, Daniel, for your wonderful 5* review. Kind regards, Team Smart Homes
Trusted Agent profile · Shirley
Smart Homes Ltd Shirley reviews
★★★★★
806 reviews across 3 platforms
316 Stratford Road, Shirley, B90 3DN
Smart Homes Ltd's office in Shirley, at 316 Stratford Road, is rated 4.7 out of 5 across 806 reviews on three platforms, including 765 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.
765
Reviews on Google
This office
26
Reviews on Facebook
Business-wide
15
Reviews on Trustpilot
Business-wide
Awards
The Trusted Agent 2026 results for Smart Homes Ltd, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Shirley office, from every platform, shown as written. First names only.
Google5/5
GoogleSold a house using SmartHomes would use them again excellent service.
Agent replied · 1 October 2023
Thank you for the five-star review. We really appreciate it! Kind Regards, Team Smart Homes
5/5
GoogleAmazing efficient service and lovely staff! Would recommend to anyone selling in Solihull.
Agent replied · 1 October 2023
Thank you Kirsty, we will pass your kind words on to our team. Kind Regards, Team Smart Homes
5/5
GoogleAbsolutely fantastic company. Always delivering top notch service, never had an issue. Thank you Smart Homes!
Agent replied · 1 October 2023
Hello Jenny, thank you for your review! Your kind comments have been shared with the Smart Homes team.
1/5
TrustpilotLots of problems with inferior glass
Lots of problems with inferior glass , customer service just totally blanking us ,now another window has shot,will phone but will not hold my breath.
5/5
GoogleExcellent service thank you to the staff at Shirley
Agent replied · 1 October 2023
Thanks, Steve, for your kind words and 5* rating. Kind regards, Team Smart Homes
5/5
GoogleGreat team at Smart Homes who are super helpful!
Agent replied · 1 October 2023
Thank you Rob for the taking the time to leave us a 5* review. Kind Regards, Team Smart Homes
5/5
GoogleCan't fault, friendly staff
Agent replied · 1 October 2023
Dear Stuart, Thank you for leaving us a 5* rating. Kind regards, Team Smart Homes
5/5
GoogleWouldn't hesitate in using smart homes excellent service
Agent replied · 1 October 2023
Dear Fliss, Thank you for your kind words and 5* rating Kind regards, Team Smart Homes
5/5
GoogleThe staff had a great level of professionalism, were friendly and supportive.
Agent replied · 1 October 2023
Thank you so much for taking the time to leave us a review Nadia! We are really pleased you enjoyed our services. We work hard to make sure every customer receives personal attention, quick responses and, of course, excellent customer service! We will share your comments with the team to ensure we remain a professional, friendly and proactive team for every customer.
5/5
GoogleI think it's the one and only best estate agents
Agent replied · 1 October 2023
Thank you for your 5* review! Kind Regards, Team Smart Homes
5/5
GoogleHad a great experience with louise lewis.
Agent replied · 1 October 2023
Dear Demi, Your kind words have been forwarded onto Louise, many thanks for leaving us a 5* review. Kind regards, Team Smart Homes
4/5
GoogleVery good estate agents, kept in contact all the way through
Agent replied · 1 October 2023
Hi Nomaan, thanks so much for leaving a great review, it's greatly appreciated, and we are very pleased that you were happy with the service that we provided. Kind Regards, Smart Homes Team.
5/5
GoogleExcellent no issues what so ever whilst renting then selling our property
Agent replied · 1 October 2023
Thank you for your honest review Trudi, we will pass your kind comments on to the Smart Homes team.
5/5
GoogleThank you smart homes for a smooth efficient service, would highly recommend your services to anyone whether they are letting or selling. Thank you again🙂 …
3/5
GooglePolite, quite poor response time.
Agent replied · 1 October 2023
Hi Chris, Apologies, we hope that in future we can turn a 3-star into a 5-star rating. Kind regards, Team Smart Homes
4/5
GoogleA few more props appearing
Agent replied · 1 October 2023
Hello Nigel, thanks for leaving us positive feedback, we hope next time that a 4-star can be turned into a 5-star rating. Kind regards, Team Smart Homes
5/5
GoogleFriendly staff, first class service
Agent replied · 1 October 2023
Hello Stuart, Thank you for your 5* review, it's much appreciated. Kind Regards, Team Smart Homes
1/5
GoogleIf you want people to try and convince you to stay with an abusive partner. After you're separated because they've passed your details on to get some money for a deposit etc then go ahead. Otherwise DISGUSTING.
4/5
GoogleVery helpful friendly team.
Agent replied · 1 October 2023
Thank you for the positive feedback Ahmed Kind Regards, Team Smart Homes
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Dear Wayne, Thank you for your recent five star review. I will pass your comments onto the sales team. Best wishes, Jamie Smart.
5/5
GoogleRating only, no written review.
Agent replied · 11 October 2026
Dear Rahmat Thank you so much Best wishes Jamie
1/5
FacebookDidn't manage property very well. Didn't carry out the correct amount of property inspection as per T&Cs & those done were documented inaccurately. Poor customer focus. �
5/5
FacebookSmart homes have gone above and beyond through out the process. They have been amazing. I can’t recommend them enough
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Smart Homes Ltd Shirley
Has Smart Homes Ltd won any awards?
Yes. In The Trusted Agent 2026 awards: Smart Homes Ltd, Shirley won Platinum.
