Smart Homes Ltd Shirley reviews

★★★★★ 5/5

Google

I’ve used Smart Homes recently to sell my house. I found each stage of process, from the initial valuation through to marketing, viewings and the sale extremely professional and have been kept up to date by the team throughout. It’s clear why they are the go to estate agent in the area and I would highly recommend their services. My onward purchase was via smart homes and I’ve been equally as impressed with the service during the purchase process of my new home. They are carefully following guidelines to be Covid secure whilst being very busy due to the current stamp duty changes. Thanks to the team for all of your hard work.

Steven · 1 October 2021

★★★★★ 5/5

Google

Smart Homes are very professional and extremely hard working in delivering what the customer is looking for. I cannot praise them enough on how they have dealt with my enquiries and work. Jamie's advice has been exceptional, as have all his staff dealings with me. When you get solid advice that is totally focused on what is in your best interest, I couldn't not post a review. I will be recommending my clients to Smart Homes moving forward based on this exceptional service and advice I have received.

John · 1 October 2021

★★★★★ 5/5

Google

Smart Homes have recently sold our house (for over the asking price) and the experience from start to finish has been extremely positive. We tried and failed to sell via an online agents last year which was a huge mistake. We turned to Smart Homes and have been very impressed with there professional manor and excellent communication. It's clear they are a very well ran estate agents who priorities there clients needs. I would not hesitate to recommend Smart Homes to anyone who are looking for an estate agents who you can trust to sell your house!

Jon · 1 October 2021

★★★★★ 5/5

Google

Our process with Smart homes was so quick and easy! They made our buying a first home experience amazing, they were always so quick with responses and Gin especially did her best for us! Any team member we spoke to was great and full of knowledge, we would definitely use smart homes to sell our home and buy again in the future!

Ailisha · 1 September 2023

★★★★★ 5/5

Google

Smart Homes took over the sale of our property after a bad experience with another agent. The team kept us well informed and completed all viewings with care and honesty. Louise Lane completed the on boarding process and took the improved photographs of our property. Nicola dealt with lots of calls and bookings for us and also supported us with a specific query. She was really patient with us as we have never sold a property before and needed guidance. Emma helped secure the sale with professionalism. Rob did the second viewing on our house and it was his first day! The viewing resulted in a sale after lots of previous viewings. He is a great addition to the team at Smart Homes. The team are really friendly and we developed great rapport which meant we were able to speak frankly and get the support we needed. We would recommend to everyone looking to sell, buy or rent. Thank you Smart Homes!PositiveResponsiveness, Quality, Professionalism, Value

Chrissy · 25 August 2021

★★★★★ 5/5

Google

Amazing staff couldn't do enough for you! Special thank you to Helen went above and beyond to help! Always keeping us up to date will most definitely recommend and use again in the future thanks again

Jenny · 1 October 2020

★★★★★ 5/5

Google

We have used Smart homes (commercial) recently when looking to open up our new bakery shop. We dealt with Warren Matthews who was great in dealing with all our queries. Top service from Warren and I would highly recommend Smart Homes agency. Thanks again for all the help and support! Nikhil on behalf of Dipyum Cakes

Nikhil · 1 October 2022

★★★★★ 5/5

Google

This was the first time we worked with Smart Home Shirley and we found them to be very professional and friendly. Suzanne Dante and her colleagues are polite, helpful and enthusiastic. Thanks to them, we were able to buy our new home successfully and smoothly. We highly recommend Suzanne and the Smarthome team Shirley to everyone.

N · 1 October 2022

★★★★★ 5/5

Google

Smart Homes Team have been outstanding, professional and hard working. They try to make selling your home as stress free as humanly possible. They go above and beyond to make everyone happy! 😃 …

Ruth · 7 January 2025

★★★★★ 5/5

Google

Loved working with Smart homes on the sale of my house. I was blown away by their customer service. They were always there to answer questions and gave me great advice about the market. I always felt like I was kept up to date with what was happening with my house along the way.

Stephen · 27 January 2024

★★★★★ 5/5

Google

Smart Homes were very professional and friendly. Great guidance and support especially from Debbie who was great at keeping us up to date on the progress. We would certainly recommend this Estate Agents and feel we have been well looked after.

Paul · 23 September 2024

★★★★★ 5/5

Google

Sue and the team were extremely accomodating and proactive in their management of my home purchase. I would highly recommend their service.

Devyani · 1 October 2022

★★★★★ 5/5

Google

Great Service from start to finish, particular thanks to Emma, Lou and Debbie for your persistence and hard work 😊 …

Matthew · 5 November 2022

★★★★★ 5/5

Google

Excellent and professional service as always from Smart Homes. Sue was very diligent, patient and committed.

Jon · 4 April 2023

★★★★★ 5/5

Google

Smart Homes went above and beyond to help us buy our first home, we couldn't have been happier and felt like we had full team supporting us through every step. I would 100% recommend and also we have said at many points during the process, if we ever need to sell, we'd use Smart Homes.

Ben · 2 December 2023

★★★★★ 5/5

Google

5 star service from start to finish. All staff members were very helpful and always kept me informed and upto date with the process and progress. As a first time buyer the whole process was a straightforward. Would highly recommend Smart Homes. Leroy

Lilly · 25 July 2024

★★★★★ 5/5

Google

We sold and brought a property with Smart Homes. Every member of staff has been nothing but professional with us from Josh who did the initial valuation, Trevor who did some of the viewings, Louise Lane who rang us with weekly updates when we were on the market and the amazing Helen who looked after us from the Sales progression team ( she is fantastic at her job). I would not hesitate to use them again.

Laura · 1 October 2021

★★★★★ 5/5

Google

5 stars are for Tom Smart, what an amazing young man he is. His kindness, patience, hard work, understanding, reassurance and honesty is second to none. He has listened to us moaning, shouting, crying, swearing and our desperation and has consistently remained calm, professional, compassionate and sympathetic. Thankyou Tom, you definitely deserve a pay rise!!!!!! KRO

Maxine · 26 October 2023

★★★★★ 5/5

Google

Couldn't have asked for a better service! We rented from them and also bought a home. Professional,friendly and a pleasure to deal with. Thank you Alan Johnson for being a great representative for Smart Homes!

Aida · 2 October 2019

★★★★★ 1/5

Google

100 % 4 customer service WHAT A JOKE. You need to chase them up. You need to remove that off your phones. I will pass this outfit by in future, will not waste any of my business time on them again. So glad I am not selling a property with them, they certainly do not pass offers quickly onto the Vendors, thus resulting in properties on the markets much longer than needed @ an advantage to the company not the customer, I guess. I have dealt with quite a few estate agents. I would not question the experience maybe trying to challenge the industry and be a trend setter in procedure and process “don’t question the customers’ ability @ the first stage" it maybe the downfall of your business. well it’s a personal viewpoint, but forewarned is forearmed.

A · 1 October 2020

★★★★★ 5/5

Google

Early last year we sold our first home with Smart Homes and also bought our forever home. We were so impressed with the experience and communication throughout the whole process, we were never left in the dark and they sold our home within hours of it being on the market! Shortly after our completion I was fortunate enough to be able to apply and be offered a job at Smart Homes where I have joined a very profession, friendly and passionate team and I look forward to my career here.

Lexley · 1 October 2020

★★★★★ 5/5

Google

This was my second time using Smart Homes to sell my home and they have been brilliant again. Their customer service is second to none and they run a very slick operation. Would highly recommend them to all.

James · 23 September 2024

★★★★★ 5/5

Google

I dealt with Gemma, She was a pleasure to deal with and very helpful throughout the sale process. Extremely Professional and efficient service from beginning to end.

Anitha · 1 October 2021

★★★★★ 5/5

Google

Fantastic service from Smart Homes, can't rate highly enough. Gin was a star from start to finish.

Kate · 4 January 2023