5/5
GoogleHad a great experience at Oakmans today. Alex was very helpful.
Agent replied · 11 June 2024
Wonderful! We're so pleased your visit with Alex was a positive one. Thank you for choosing Oakmans!
Trusted Agent profile · Shirley
Oakmans Estate Agents Shirley reviews
★★★★★
426 reviews across 2 platforms
342-344 Stratford Rd, Shirley, B90 3DW
Oakmans Estate Agents's office in Shirley, at 342-344 Stratford Rd, is rated 4.6 out of 5 across 426 reviews on two platforms, including 242 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of two awards Oakmans Estate Agents won in 2026.
Awards
The Trusted Agent 2026 results for Oakmans Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Shirley office, from every platform, shown as written. First names only.
Google5/5
GoogleEllie was so lovely when she showed us round the houses!
Agent replied · 11 June 2024
It's wonderful to hear that Ellie was so lovely when she showed you around the houses. If you have any more comments or questions, please don't hesitate to share, and I'm here to assist further. Thank you for your feedback!
5/5
GoogleEllie was super helpful. Secured a lovely house for next year.
Agent replied · 11 June 2024
Congratulations on securing a lovely house for next year! We're thrilled to hear that Ellie was super helpful in the process. If you ever need more assistance in the future, feel free to reach out. Thank you for sharing your positive experience!
5/5
TrustpilotJamie turned up punctual to take photos…
Jamie turned up punctual to take photos of our property and video. The photos were really clear to see and shows how a blank canvas looks really pleasant young man.
1/5
TrustpilotOakmans strikes again..
Oakmans strikes again... they've sent me an email "to let me know" that they will carry out a gas certificate renewal day after the email, without mentioning a timeframe nor to seek my consent stating that the gas engineer will have the keys and will enter in the property.Reading the email realised that the mighty estate agency don't have any clue about the laws or rights. As a tenant I have the right of quiet enjoyment and any non-urgent jobs should be consensual and planned in a timely manner. Obviously they didn't consider that it's in effect a trespassing action if they "just let me know" and don't seek any confirmation from my side
5/5
Trustpilotvaluation of my property
Jilly Danson came out do a valuation of my property . She was very knowledgeable and professional and spent time discussing all the queries and questions we had. overall I was very impressed and have agreed to go forward and let Oakmans sell my property.
5/5
GoogleJai was very helpful with choosing houses - would recommend
Agent replied · 11 June 2024
Thank you for your recommendation! We're delighted to hear that Jai was very helpful in assisting you with choosing houses. If you ever need further assistance or have more questions, please don't hesitate to reach out. We appreciate your feedback and trust in our services!
5/5
GoogleVery friendly, very busy and really efficient. Brad was great
Agent replied · 11 June 2024
We're delighted to hear that you found our team to be very friendly, efficient, and that Brad was great in assisting you. If you ever have more questions or need further assistance in the future, please feel free to get in touch. Thank you for your kind words!
1/5
TrustpilotIncredibly unprofessional service
Incredibly unprofessional service. Inappropriate staff who are not behaving in a professional manner towards customers. One agent who took us to view properties was fine, however the other was very very unprofessional, making strange comments about women and joking around. We put down a holding fee of £50 to secure our student property whilst the tenancy agreement was being sorted. We phone a week later as we had not received this agreement, and we were assured ours was the next to be sent. A week later and still nothing so we phone back again, only to be told the property has been let to someone else. Nobody phoned us to let us know, which itself is incredibly unprofessional, never mind the fact this was actually allowed to happen when we were the first ones to put down a holding fee. This estate agents is an absolute shambles full of egocentric men who think they can get away with murder. We are 3 young vulnerable women who now don’t have somewhere to live next year and have been taken advantage of. AVOID AT ALL COSTS I would rate 0 stars if I could
1/5
TrustpilotDon't rent with Oakmans
As a tenant renting a property, which is managed by Oakmans, I have to agree with the posts on here that narrate cases of complacency and unresponsiveness. As soon as Oakmans had signed me on as a tenant, their involvement reduced to the bare minimum, which is essentially extracting rent from me. Landlords/landladies are also being short-changed as Oakmans only relay messages between both parties, and do not send out staff members to look at/fix problems with the property highlighted by the tenant. Although I am not on Oakmans' payroll, the estate agency thought it appropriate to have me manage uploading pictures of the same problem several times, talk to the neighbours in trying to find a solution for fixing the rotting fences, come up with and execute a plan for actually fixing the fences, do the labour of fixing the fences without being paid, and then upload more pictures of the work we did without any help from Oakmans. Instead of saying 'thank you' at the end of all this, I was then told that I must pay the full rent for this month otherwise I would be chased.
5/5
TrustpilotGreat advice
A friend of mine put me in contact with Jill for advice on selling a property. Her knowledge and advice was outstanding, and all came with a friendly approach. I will definitely be going onto the market with her when the time is right.
1/5
TrustpilotDeformation act 2013
Deformation act 2013 Senior Oakmans staff have been spreading false rumours about me as an unreliable buyer.... where is the hard evidence? Let me be VERY clearOakmans failed to inform me of party wall notices and commenced building at Hxxxxy roadOakmans used my garden for building materials without the courtesy of asking consent.Your tradesmen trespassed over my land as you have no right of way over my hmo as indicated by my solicitor Oakmans attempted to sell me a hmo on hoxxxxx gxxx that had no c4 or clu.These applications were only made 6 weeks after my offer was accepted and hence my mortgage offer expired due to your poor practices and misleading me from the outset. We have the email chain. The cost was a mere 500ukpWe lost xxx ukp and broker fees of 1% plus vatWE OFFERED TO RENEW THE MORTGAGE BUT WAS GAZUMPED ONCE THE VENDOR OBTAINED THE CLU.Under the defamation act 2013.If we hear any such lies again and lose out on any purchase within 4 miles of B29 or where Oakmans has a presence we will hold Oakmans solely responsible for the Financial losses.
5/5
GoogleAlex and Ellie were very nice and helpful!
Agent replied · 11 June 2024
We're thrilled to hear that Alex and Ellie were very nice and helpful during your experience with us. They are dedicated to providing great service, and your positive feedback is appreciated. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for choosing us!
5/5
TrustpilotExcellent service highly recommend
A huge thank you to Bethany for your part in selling my sisters house. You went above and beyond dealing with the buyer’s solicitor. Your a credit to Oakmans.Thank you again .Keith
5/5
GoogleEllie was really nice and helpful!
Agent replied · 23 December 2024
Thank you for letting us know! It's great to hear that Ellie was really nice and helpful. If you have any more comments or questions, please feel free to share, and I'm here to assist further.
5/5
GoogleAmazing service! Thanks to Ellie and Alex
Agent replied · 11 June 2024
You're very welcome! It's wonderful to hear that Ellie and Alex provided you with amazing service. If you ever need assistance in the future, don't hesitate to reach out.
5/5
GoogleConnor was a great tour guide
Agent replied · 11 June 2024
It's wonderful to hear that Connor was great. We appreciate your feedback.
5/5
GoogleOlivia was very helpful and informative
Agent replied · 11 June 2024
We're thrilled to hear that Olivia was able to assist you effectively and provide the information you needed. Thank you for acknowledging her efforts with your review!
5/5
GoogleEllie was really nice and helpful!
Agent replied · 11 June 2024
Thank you for letting us know! It's great to hear that Ellie was really nice and helpful. If you have any more comments or questions, please feel free to share, and I'm here to assist further.
5/5
GoogleAmazing service, Ellie was very helpful.
Agent replied · 11 June 2024
We're thrilled to hear that you received amazing service and that Ellie was very helpful. If you ever require more assistance or have any further questions, please feel free to reach out. Thank you for your kind words!
5/5
Trustpilotolly and luke
olly and luke were very helpful, funny and kind in showing us the house and driving us to locations. answered all questions and good customer service
1/5
TrustpilotTerrible company to deal with
Terrible company to deal with. Don’t answer phones, fob you off with excuses. Don’t fix problems. Happy to rent out rat infested houses at £150 a week without advising you off the issues before you sign the tenancy agreement. Basically have a don’t care attitude with students and their parents. 1 star review is being generous. Avoid this company at all costs. Shocking that they can operate like this. AVOID AVOID AVOID !!!!
1/5
TrustpilotAvoid - Refusal to issue VAT invoices and unprofessional management
I have had a truly appalling experience with Oakmans Estate Agents (Northfield). Dealing with them has been a nightmare of unprofessionalism and administrative incompetence.
1/5
TrustpilotTried to view properties with this…
Tried to view properties with this agent, couldn't get no access to any properties
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Oakmans Estate Agents Shirley
Has Oakmans Estate Agents won any awards?
Yes. In The Trusted Agent 2026 awards: Oakmans Estate Agents, Shirley won Trusted Agent; Oakmans Estate Agents, Birmingham won Trusted Agent.
