Every review we hold for the Shirley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotGood sales experience with Media team
Media team came round today and were very polite and thorough. I work at home and having someone come to do photos of the house who was as discrete and easy to liaise with in the process as Lilli made it very easy to get that part of the sales process done quickly and easily.
Thomas · 14 September 2026
Agent replied · 24 September 2026
Thank you for your kind feedback! We’re really pleased to hear that the team made the photography process so straightforward and worked around you with such care and discretion while you were working from home. It’s great to know this part of the sales process was handled quickly, professionally and with minimal disruption. Thank you for choosing Oakmans!
★★★★★ 5/5
GoogleI had a great experience working with Sandeep Singh as my mortgage advisor. My mortgage application wasn’t straightforward because the property had a few difficulties that made it harder to get approved, but Sandeep never gave up on me. He worked incredibly hard throughout the whole process and did his absolute best to make sure everything moved forward.
Sandeep is very respectful, patient, and takes the time to explain everything clearly and in detail, which really helped me understand each step. He was also very quick to communicate and always available whenever I had questions or needed guidance during the different stages of the application.
Thanks to his dedication and persistence, my mortgage application was approved. I’m really grateful for all the effort he put in and would highly recommend Sandeep Singh to anyone looking for a reliable and supportive mortgage advisor.
MUK · 17 March 2026
Agent replied · 17 April 2026
Thank you for taking the time to leave such a detailed review. It’s great to hear how supported you felt throughout, and that everything was explained clearly along the way. We're really pleased Sandeep was able to guide you through each stage and help get the application over the line. Your recommendation is greatly appreciated.
★★★★★ 5/5
GoogleI would recommend Sandy to anyone (and already have!) As a first time buyer, the whole process is completely new to me and I had so many questions. Sandy supported me the whole way through; he was so responsive and reassuring. There were no silly questions, he talked me through the whole process so I understood, making sure I was happy and keeping me updated at every stage. I could not have wished for someone better to handle such a big event for me. I know he will be there should I have any further questions or concerns, and am so unbelievably grateful to him and the team! Sandy you are a legend!
Sarah · 17 March 2026
Agent replied · 17 April 2026
Thank you so much for such a thoughtful review. We're delighted to hear that Sandy was able to guide and support you through the process, especially as a first-time buyer.
We really appreciate your recommendation and your kind words about Sandy and the team. Congratulations on your purchase, and we wish you all the best in your new home! 😊
★★★★★ 5/5
TrustpilotExcellent Photograoher
Extremely impressed with the Lilli from Oakmans estate agent photography service. Lilli was professional, friendly and punctual, and took the time to explain what she was doing and capturing great photos of the property, The attention to detail was excellent,
DONNA · 12 September 2026
Agent replied · 24 September 2026
Thank you so much for your fantastic review and recommendation! We’re delighted to hear that Lilli made such a great impression and that you were pleased with the quality of the photography. It’s wonderful to know you found the whole process straightforward and efficient, with clear communication throughout. We really appreciate you taking the time to share your experience with Oakmans.
★★★★★ 5/5
TrustpilotHau was fantastic
Hau was fantastic, he was respectful and made welcoming conversation. he was very accommodating and did his best answering all the questions we gave him even off topic. overall a very friendly man and a great chat.
Harmony · 28 August 2026
Agent replied · 24 September 2026
Thank you for your lovely feedback. We’re so pleased to hear that the team made you feel welcome and comfortable, and that your questions were handled with patience and care. It’s great to know you had such a friendly and positive experience. We really appreciate you taking the time to share it.
★★★★★ 5/5
TrustpilotThank you Lilli
Just had Oakmans Media Team come and photograph my property. Team member Lilli was absolutely brilliant, loved her attention to detail getting the best of presenting my property. Very friendly and professional. Thank you Lilli
Jonathan · 28 August 2026
Agent replied · 24 September 2026
Thank you for your lovely feedback. We’re so pleased to hear that the team made such a positive impression and took great care in presenting your property at its very best. It’s wonderful to know you found the service both friendly and professional. We really appreciate you taking the time to share your experience.
★★★★★ 5/5
TrustpilotOur photographer Lilli
Our photographer Lilli made the experience informative, professional and friendly. We think the photographs and videos are brilliant and fully capture our family home. We look forward to seeing them on rightmove.
Celia · 9 September 2026
Agent replied · 24 September 2026
Thank you for your lovely feedback! We’re delighted to hear that Lilli made the experience so informative, professional and friendly. It’s wonderful to know you’re so pleased with the photographs and videos and feel they truly capture your family home. We hope you love seeing the finished listing on Rightmove, and thank you for choosing Oakmans!
★★★★★ 5/5
TrustpilotHau visited us to take care of…
Hau visited us to take care of photographing and videoing our property. He was excellent. Highly professional and highly personable. He cheerfully explained everything he was going to do and made sure we were happy before he commenced. He did the full works, multiple-angled photographs, video, walk-through shots, drone footage, all with efficient precision and a creative eye. We are very pleased with your work, so thanks, Hau, for your kind help and genuine warmth.
Shane · 16 September 2026
Agent replied · 24 September 2026
Thank you so much for taking the time to leave such a thoughtful review. We’re delighted to hear that Hau made the whole experience so positive, from explaining the process clearly beforehand to carrying out the photography, video, walk-through and drone footage with such care and professionalism. It’s wonderful to know his friendly approach and creative eye stood out, and we’re so pleased you’re happy with the finished work. Thank you again for your kind words and for choosing Oakmans.
★★★★★ 5/5
TrustpilotVery impressed so far…
We recently appointed Oakmans to sell our house and so far we have been very impressed. Tom came to value it and he was very professional. We have just been visited by Dominic who has taken the photos, videos and even drone footage. He was also very professional and a great representative of the company. We are still in the early stages of getting our house up for sale but really feel that we have made the right choice by appointing Oakmans!
Andi · 21 August 2026
Agent replied · 24 September 2026
Thank you so much for your wonderful feedback. We’re delighted to hear that Tom and Dominic have both made such a positive impression and that you’ve been pleased with the service so far. It’s great to know the valuation and media appointment helped give you confidence in your decision to choose Oakmans. We really appreciate your kind words and look forward to supporting you throughout the rest of your sale.
★★★★★ 5/5
TrustpilotHau was very informative with us at all…
Hau was very informative with us at all times, he was patient and made the effort to talk to us not just get the job done. Wood 100% recommend :)
Samuel · 1 September 2026
Agent replied · 24 September 2026
Thank you for your lovely feedback. We’re so pleased to hear that Hau kept you well informed, was patient throughout, and took the time to make the experience feel personal rather than rushed. We really appreciate your recommendation and kind words.
★★★★★ 5/5
TrustpilotI can’t recommend Lisa highly enough as…
I can’t recommend Lisa highly enough as a mortgage advisor. From the very beginning, she took the time to fully understand my situation and explained everything clearly and honestly. Not only did she secure a great mortgage deal for me, but her protection advice was just as thorough and reassuring, making sure I was properly covered and giving me real peace of mind.
Curtis · 15 December 2025
Agent replied · 25 December 2025
Thank you for your lovely review. We’re so pleased to hear that Lisa provided clear, honest advice and supported you throughout the process, finding a solution that worked well for you. Your recommendation really means a lot - thank you for sharing your experience.
★★★★★ 5/5
TrustpilotPhotographer was great
Photographer was great , very professional very tidy and genuinely a very nice guy , who was friendly, but remained professional throughout his visit
Mark · 4 September 2026
Agent replied · 24 September 2026
Thank you for your kind feedback! We’re really pleased to hear that our photographer made such a positive impression with his friendly, professional and tidy approach. It’s great to know you felt well looked after throughout the visit, and we really appreciate you taking the time to share your experience with Oakmans.
★★★★★ 5/5
TrustpilotExcellent service
I had a brilliant experience with the estate agent. Lilly delivered excellent customer service , and she was very professional, polite and well spoken throughout. They took some really good pictures of the property and were very patient, giving us plenty of time and never making us feel rushed. I really appreciated their help and professionalism throughout the process. I would definitely recommend them to anyone looking to sell their property. ⭐⭐⭐⭐⭐
Usman · 27 August 2026
Agent replied · 24 September 2026
Thank you so much for your wonderful feedback and recommendation! We’re delighted to hear that Lilli provided such professional, polite and attentive service throughout your appointment. It’s especially lovely to know that you felt comfortable and never rushed, and that you were so pleased with the photographs of your property. We really appreciate you taking the time to share your experience with us.
★★★★★ 5/5
TrustpilotJamie arrived on time and clearly…
Jamie arrived on time and clearly explained the process of taking photos and video of our home. He was very polite and courteous and quickly and efficiently completed all the photos and video. Thank you Jamie for being so pleasant and professional.
Pat · 17 April 2026
Agent replied · 6 June 2026
Thank you for your wonderful feedback! We’re delighted to hear Jamie arrived on time, explained the process clearly, and completed everything quickly and efficiently. It’s great to know he made the experience pleasant and professional for you, we’ll be sure to pass your kind comments on to the team.
★★★★★ 5/5
TrustpilotFirst Time Buyer - Great Experience! ♥️
Thank you so much to Amber and Ryan for showing us the property and with the negotiations and their professionalism to secure our Son’s first home in Bromsgrove. Smooth process and so grateful to have had the offer accepted. Lots of work ahead to modernise the property and give it the love it deserves but we’re up for the challenge. Thank you Amber, Ryan and everyone at Oakhams Bromsgrove! ♥️
Shula · 12 May 2026
★★★★★ 5/5
TrustpilotLilli and Hau were superb and extremely…
Lilli and Hau were superb and extremely professional. Customer service was immaculate and very easy going. A delight to work with!
Ubaid · 28 August 2026
Agent replied · 24 September 2026
Thank you for the fantastic feedback. We’re delighted to hear that Lilli and Hau were so professional, approachable and easy to work with. It’s wonderful to know their customer service made such a positive impression. We really appreciate you taking the time to share your experience.
★★★★★ 5/5
TrustpilotLisa the mortgage advisor was…
Lisa the mortgage advisor was exceptional from start to finish. Throughout the whole process she was there to answer any of my questions or concerns. Purchasing a property is extremely stressful however having her on the end of the phone put me straight at ease. I can’t recommend Lisa enough! Thank you so much.
Martin · 15 December 2025
Agent replied · 25 December 2025
Thank you for such a fantastic review. We’re delighted to hear that Lisa provided exceptional support from start to finish and was always on hand to answer your questions and concerns.
★★★★★ 5/5
GoogleI had great experience with Oakmans Estate agency particularly Sandy (Sandeep Singh and his team) who had been amazing throughout the process of application of mortgage. He will make sure that you get your appropriate mortgage. He is exceptionally professional and always available on one phone call if any queries.
I will highly recommend his services.(10/10).
Muhammad · 15 November 2025
Agent replied · 14 January 2026
Thank you for sharing such a thoughtful review. We’re really pleased to hear that Sandeep’s professionalism and guidance helped make your mortgage application feel straightforward and well supported. It’s great to know he was always on hand to answer any questions and ensure you secured the right mortgage for your needs. We truly appreciate your 10/10 recommendation and your kind feedback.
★★★★★ 5/5
TrustpilotThank you so much Lilli
Lilli was amazing. Very polite and humble. Brilliant job with the photos. Very professional. Thank you so much😊
Sujata · 27 August 2026
Agent replied · 24 September 2026
Thank you so much for your lovely feedback 😊 We’re delighted to hear that Lilli made such a positive impression and that you were so pleased with the photos. We really appreciate you taking the time to share your experience.
★★★★★ 5/5
TrustpilotAt beginning of selling house journey…
At beginning of selling house journey and so limited contact with staff at oakmans at the mo,but shout out to Hau ,who is a lovely friendly guy who takes all the photos and videos. He is an asset to the team and a pleasure to meet as well as good at his job. My initial thoughts are why didn’t I go with Oakmans earlier.
Lorraine · 21 May 2026
★★★★★ 5/5
TrustpilotThe best
From start to finish the whole process was so smooth Alex was our valuer she explained the process in detail from valuing our house to booking the photographers and telling us when our house would go on the market and timelines she was excellent. Then the photographers a great couple of gents very professional,the videos and photos we're amazing. Then came viewings Tate who showed potential buyers round great bubbly chap our house sold the next day. Then came Sue the sales progressor she handled the sale always took our calls, always had time for us and kept us informed of the progress of our sale absolutely fantastic a lovely bubbly personality who was very approachable at all times we would recommended Oakmans these are the team to go with. Very professional No 1 in the market in my opinion.
Pat · 15 December 2025
★★★★★ 5/5
GoogleSandeep has been an incredible advisor and support during this process! He not only secured us an offer much better than other brokers but he also made everything so simple, quick and seamless for us as first time buyers. Highly recommend everyone uses Sandy as their mortgage advisor 🙌🏽 …
Safah · 15 November 2025
Agent replied · 14 January 2026
Thank you so much for taking the time to share this wonderful feedback. We’re delighted to hear that the team was able to secure a strong offer for you and make everything feel straightforward as first-time buyers. It’s great to know the process felt quick, clear, and stress-free. We truly appreciate your recommendation and your kind words.
★★★★★ 5/5
TrustpilotProfessional photos are worth it!
I had Lilli out today to do the photography on my house ready for selling, she was punctual and very professional, explaining how she will be taking the photos and reasons why they take them that way. The photos look fantastic! I’ve used other estate agents in the past and Oakmans is a step above the rest!
Ian · 17 September 2026
Agent replied · 24 September 2026
Thank you so much for your fantastic review! We’re delighted to hear that Lilli made such a great impression with her punctual, professional approach and took the time to explain how and why the photos were being taken. It’s brilliant to know you’re so pleased with the finished results too. Your comments about Oakmans really mean a lot to us, and we wish you all the very best with the sale of your home!
★★★★★ 5/5
TrustpilotExcellent Photos and Media Process
Excellent communication when booking and when we had to change the times for the photos. Hau was very friendly and efficient with the photos, 360’ and video. Made the process super clear
Hannah · 1 April 2026
Agent replied · 6 June 2026
Thank you for your lovely feedback! We’re so pleased to hear the communication throughout the booking process was excellent, even when arranging a change of time. It’s great to know Hau made the experience clear and straightforward while carrying out the photos, 360 tour, and video efficiently and professionally. We really appreciate your kind comments.
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