5/5
TrustpilotAmazing friendly helpful staff
Amazing friendly helpful staff, highly recommend.
Trusted Agent profile
Strata reviews
★★★★★
1,377 reviews across 1 platform
Park Lane, Shirland DE55 6BH
Strata's Shirland office at Park Lane is rated 3.9 out of 5 across 1,377 reviews on 1 platform. The 1,377 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Shirland office, from every platform, shown as written. First names only.
Trustpilot1/5
Trustpilot2 years on
2 years on, all houses complete and the roads are still not surfaced.
Agent replied · 14 June 2024
HelloI am sorry to hear this, could you send more information about which development this relates to in an email to care@strata.co.uk and we can get an update on when the roads are expected to be completed for you?ThanksNatalie
5/5
TrustpilotWe just love our Strata home
We just love our Strata home it’s the best decision we ever made. Thank you Strata x
Agent replied · 14 June 2024
Hi Leigh, Thank you for taking the time to review your experience. We're so glad you love your Strata home. Please do get in touch if you ever have any questions. I wish you the best of luck with your new home. Thanks, Izzy
5/5
TrustpilotBrilliant homes and service
Brilliant homes and service, we love our strata home and would definitely recommend to anyone. Thank you strata!
Agent replied · 14 June 2024
Hi Mr Smith,Thanks for your review, I'm so happy to hear you love your new home and would recommend us. Best wishes,Natalie
2/5
TrustpilotStrata promised to give me the house in …
Strata promised to give me the house in a specific date and their changed it as their convinience because it was the last show house. We are now living in a provisional house after leave house current house with all the inconvenience for 3 months.We are unhappy with Strata resolution.
5/5
TrustpilotFabulous house with high quality …
Fabulous house with high quality fittings. Good choice of kitchen units and tiles. Would recommend this company.
Agent replied · 14 June 2024
Thank you for your review. We're glad you love the quality of your home.Many thanks,Lucy
5/5
TrustpilotVery good with customer service
Very good with customer service, high quality building work, sorted all issues i flagged within reasonable time.
Agent replied · 14 June 2024
Hi Adam,Thanks for your review, I am so glad you were happy with the service and build quality. Hope you enjoy your new home.Best wishes,Natalie
5/5
TrustpilotFantastic experience throughout
Fantastic experience throughout, to the point we are buying another property for the father in law.
Agent replied · 14 June 2024
Hi Jason,I'm really glad to hear you had a great experience with us.Many thanks,Lucy
5/5
TrustpilotExcellent Quality and Service
Excellent Quality and Service, a bonus having the onsite team to help with teething issues 😃
Agent replied · 14 June 2024
Good morning Simon,I'm pleased to hear you you have received excellent service whilst buying your new home,Many thanksCarla
4/5
TrustpilotReally nice house.
Really nice house.Would have been 5 stars but strata very slow in fixing niggly little problems.
Agent replied · 14 June 2024
HI Dave,Thank you for your review, we are really pleased you are loving your strata home.Did you know you can contact your Customer Care Representative if you have any queries now you are out of your 8 weeks. Many thanks,Lucy
5/5
TrustpilotI LOVE my Strata home
Amazing- I love my house and the team at Strata are fantastic! Thank you Strata!
Agent replied · 14 June 2024
Hi Leigh,Thanks for your review, I am so glad to hear you're happy with your Strata home. Best wishes,Natalie
5/5
TrustpilotKim presentation was awesome
5/5
TrustpilotWe love our strata home
We love our strata home, it's beautiful and the team are amazing. Thank you strata!
Agent replied · 14 June 2024
Hi Daniel,Thank you for your review, we're really happy to hear you love your new home and that our team have been amazing!Thanks,Natalie
5/5
TrustpilotGreat after care
Great after care, site manager is very helpful and can't do enough for you!
Agent replied · 14 June 2024
Thanks Joanne, we are so glad your site manager has been helpful and that you're enjoying your new home.Best wishes,Natalie
5/5
TrustpilotI 100 percent recommend strata homes …
I 100 percent recommend strata homes been a great experience from start to finish
Agent replied · 14 June 2024
Hi Mr Forrest,Thank you for your review, we're happy to hear that you had a great experience when buying from us, we hope you enjoy your new home. Thanks,Natalie
5/5
TrustpilotAbsolutely excellent service from the …
Absolutely excellent service from the staff at Strata, amazing communication and beautiful homes!!
Agent replied · 14 June 2024
Hi Jason,Thanks for your review. Glad to hear you’ve had a great experience.Thanks,Natalie
5/5
TrustpilotService
Staff from Strata are very nice and helpful. Excellent job doing Abigail *******
Agent replied · 14 June 2024
Hi Bernard,Thanks for your review, I will pass on your comments to Abbie.Thanks,Natalie
5/5
TrustpilotProfessional
Professional HelpfulWould go the extra mile Friendly Extremely quality build Would purchase again
Agent replied · 14 June 2024
Hi Colin,Thanks for your review, I am so glad to hear that you’re happy, I hope you enjoy your new home.Thanks,Natalie
5/5
TrustpilotVery polite and helpful
5/5
TrustpilotGreat Build Great service
Don’t think about it just view reserve and enjoy your new home.
Agent replied · 14 June 2024
Hi GillThank you for your review, I'm pleased to hear you are experiencing a great service so far.Kind regardsCarla
5/5
TrustpilotExcellent service
Excellent service! Professional, friendly and very efficient staff! Recommend them highly.
Agent replied · 14 June 2024
Hi Lia, Thanks for your review, glad to hear you're happy with the service you received. Enjoy your new home.Best wishes,Natalie
5/5
TrustpilotAgenda
Great quality, Great Staff, Best recommendation I've ever acted on!
Agent replied · 14 June 2024
Hi Brian, Thank you so much for taking the time to review your experience. I'm so glad you've enjoyed buying your new home with us. I wish you the best of luck in the future. Many thanks, Izzy
5/5
TrustpilotFantastic experience start to finish
Fantastic experience start to finish. Could not have asked for more
Agent replied · 14 June 2024
Hi Carley,We're glad to hear you've enjoyed your experience with us.Many thanks,Lucy
5/5
TrustpilotExcellent
Excellent, no reservations, I would recommend this company to anyone.
Agent replied · 14 June 2024
Hi Marc,We're pleased to hear you've had a good experience and you're happy with your new home.Many thanks,Lucy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Strata
How many reviews does Strata have?
Strata's Shirland office has 1,377 reviews across 1 platform: 1,377 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Strata's rating?
Strata is rated 3.9 out of 5 across all 1,377 reviews, checked 9 October 2026.
Where is Strata's Shirland office?
Strata, Park Lane, Shirland DE55 6BH.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.