Trusted Agent profile
★★★★★
1,377 reviews across 1 platform
Park Lane, Shirland DE55 6BH
Strata's Shirland office at Park Lane is rated 3.9 out of 5 across 1,377 reviews on 1 platform. The 1,377 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Shirland office, from every platform, shown as written. First names only.
5/5
TrustpilotIntrigue
Excellent customer service. Very helpful staff and treat customers individual.
Thanks for the review Scott, we're so happy to hear you felt you were treated like an individual. We will pass on your feedback to the Intrigue team.Thanks,Natalie
5/5
TrustpilotNothing is too much trouble for these …
Nothing is too much trouble for these guys. Superb service.
Hi Louise,Thank you for your review. I’m glad you’ve had a good experience with us.Many thanks,Lucy
2/5
TrustpilotPoor and uncoordinated customer care
Poor and uncoordinated customer care. House decorateded to poor quality.
Hi Marcus,I’m really sorry to hear this. I will pass this feedback over to customer care.Many thanks,Lucy
5/5
TrustpilotVery helpful and appreciated all there …
Very helpful and appreciated all there help so far
Hi Daniel.I'm pleased to hear you are receiving a great service so far,Thank youCarla
5/5
TrustpilotStrata
The Strata staff have been really helpful and friendly
Hi Thomas,Thank you for the review. I’m glad we’ve been able to help!Many thanks,Lucy
5/5
TrustpilotFantastic service the whole way…
Fantastic service the whole way through! Just picked up my keys today from Julie, billy and the team. Couldn’t be happier with the finish of the house and everything they have organised for me! Made everything so easy!Thanks you!
5/5
TrustpilotExcellent and caring staff
Excellent and caring staff. Aldo top quality homes
Hi,Thank you for your review.I'm really pleased you've had a fantastic service with us!Many thanks,Lucy
5/5
TrustpilotDifferent class
Very personal and attentive to the detail.
Hi CarlThank you for your comments, I will pass this onto our team, Kind regardsCarla
5/5
TrustpilotBarry was so nice and pleasant.
Rating only, no written review.
Thank you for your review! It’s wonderful to hear that Barry made such a positive impression.
5/5
TrustpilotFantastic!
Fantastic! Would recommend to others
Hi Matthew,Thank you for your review. We're pleased you've enjoyed your experience with us.Many thanks,Lucy
4/5
TrustpilotGood quality more than helpful
Bought a lovely spacious property value for money space wise compared to other new builds. Obviously expected some teething problems but everything has been sorted promptly. Great experience with part exchange and great sales staff. Would recommend.
1/5
TrustpilotHopefully this review won't be removed…
Hopefully this review won't be removed by Strata like my other 4?what can i say. Avoid at all costs.
5/5
TrustpilotVery helpful staff
1/5
TrustpilotDO NOT BUY A STRATA HOME
DO NOT BUY A STRATA HOME, you will regret it entirely. Poor poor poor!!!
5/5
Trustpilotlovely meal and great social distancing…
lovely meal and great social distancing committment. Thank you
5/5
TrustpilotBarry was excellent with his work onsite
Rating only, no written review.
Hi Mrs DeanThanks for taking the time to share your experience, it's great to hear Barry was excellent!Many thanksStrata
5/5
TrustpilotVery help full
Hi Melanie, thanks so much for sharing! Really glad you had a positive experience.Many thanks,Strata
5/5
TrustpilotWell done of Jeff Pitman
Rating only, no written review.
Great to hear you were happy with Jeff's work!Many thanks,Strata
5/5
TrustpilotSort out the stair
Rating only, no written review.
Hi Ming, Thank you for your review! We wish you all the best, Many thanks, Strata
5/5
TrustpilotJeff was nice and did a really good job
Rating only, no written review.
Hi Nicola, Thank you for taking the time out of your day to write a review, we really appreciate it! We are delighted to hear you have had such a great experience with Jeff. Many thanks,Strata
5/5
TrustpilotVery ok with job
Rating only, no written review.
Hello Mrs Orji, Thank you for your review, we are delighted that you had a positive experience.Best wishes,Strata
5/5
TrustpilotExcellent service from Tami and Ian
Rating only, no written review.
Hello, Thank you for reviewing your recent experience with us. I'll b sure to pass on your kind words to Tami and Ian. Many thanks, Izzy
1/5
TrustpilotOrigin plot 3
Rating only, no written review.
5/5
Trustpilotexcellent!!!!!!!!
Rating only, no written review.
Hi Wayne,Thank you for your review. We're pleased you're enjoying your new home.Many thanks, Lucy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Strata's Shirland office has 1,377 reviews across 1 platform: 1,377 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Strata is rated 3.9 out of 5 across all 1,377 reviews, checked 9 October 2026.
Strata, Park Lane, Shirland DE55 6BH.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.