Incommunities Shipley reviews

★★★★★ 1/5

Google

Will leave your disabled mother to live in asbestos and black mould . Great if your seeking to get solicitors involved . Not so great for the health of the elderly

Max · 11 January 2025

★★★★★ 5/5

Google

Graham & Mark plaster have done brilliant job of my daughter flat 💯 recommend 👌 Thank you …

Leanne · 10 February 2024

★★★★★ 1/5

Google

not a good landlord when complaints arise lie through there teeth to cover up problems issues and tell lies avoid this landlord nothing but liars thieving robbing people do not trust these as a landlord all about money not bothered about anything else a set of defrauding robbing people in incommunities every single one of them from managers housing officers and also the income team AVOID!!!!!! unless you want defrauding and a crumbling house and when you complain nothing gets done robbing liers glad i moved and got a new housing provider / landlord

Patrick · 10 June 2020

★★★★★ 1/5

Google

I'd like to know what rite you have to forge my signature on two tenancy agreements

Next · 11 March 2024

★★★★★ 1/5

Google

I live in a incommunites property they don't care how they leave you to live especially when you have children and children with severe breathing problems

Tenielle · 10 June 2023

★★★★★ 1/5

Google

Absolutely disgraceful landlords. They used to be ok 10 years ago, but everything has gone downhill since then. They don't care about their tenants anymore. They're happy to take the rent money but as soon as you have a problem they leave ypu high and dry. Moussa the customer service guy hung up on me yesterday as after telling me that he would not be helping us in a time of real crisis, leaving us angry and frustrated.

Jim · 10 June 2020

★★★★★ 1/5

Google

The worst !!!! Absolutely terrible communicators.

Thomas · 2 August 2024

★★★★★ 1/5

Google

Every year my boiler breaks down 4.6 times a year n when i call them i have to wait 72 hours plus i have two young kids.. The staff start giving me parenting advise n when they do that it makes me angry n i tell them i dint call u to give me parenting advise.. Some staff are soooo rude n some are racist to.. If my boiler breaks down this winter i will go local mp.. This year when boiler broke down me n my sons was really poorly plus i have to top up extra electric... Shame the manager dosnt care about lil kids..

Yasmin · 11 June 2019

★★★★★ 1/5

Google

staff are rude unhelpful and very obnoxious if your making a complaint.ps. don't let the gas service engineers near your gas fire or you may end up without one as i did ENGINEER TOOK FIRE OFF THE WALL WITH OUT FIRST DISCONNECTING OR ISOLATING IT.incommunities says we don't replace gas fires that are part of the fixtures ans fittings when you move in.total dros SLUM LAND LORD ONLY ABOUT THE MONEY AND DON'T LIKE TO MAINTAIN THERE PROPERTY TO A LIVABLE STANDARD

Chris · 11 June 2019

★★★★★ 1/5

Google

Company of scum, house full of damp , I was left to live in a mouldy house or told I should hand keys in and make myself homeless. Patronising condescending little people working there as housing officers , maz barker a lieing creature, Joanne shepherd another lieing waster and top of the list first prize linda weir , sack,sack,sack, I was made to wait for a viewing of a property in the rain for over an hour with no call to explain or apology for her been late. The papers will be told all about this along with the environmental health, im still waiting to speak to the main manager/boss/bobble head . My troubles have been ongoing in one form or another for a year. Forced to move from one house thats supposed to be knocked down into another that's damp cold dirty mouldy, my mental health has pushed me to a break down where considered suicide was the only way I could find some piece from it all, only thanks to my doctor that im still here. Please believe me that when they've pushed me so far with living in these conditions and had the named people employees in that firm laugh and keep changing times of appointments to threaten me with homlessness that a lot of them should be out of work once all the texts and photos of conditions living in, ohh yes incommunities ive kept all conversations and your attitude s, its frightening that its at least 3 housing officers I've seen with this care for tenants how many more is there? worst year of my life.

Whiteyorksrose · 11 June 2019

★★★★★ 1/5

Google

Nothing but lies from these people. I'm yet to speak to a manager who isn't pathological. They left me unable to bathe for a year because it wasn't cost effective to install a walk in shower OT told them I needed. Finally moved me to a house that was filthy from the previous occupant, told me it was nice and quiet with elderly neighbours, made a mountain of promises to convince me to move (thereby getting me off their list, which makes them look good), and then left me to suffer from death threats, vandalism and 10 hour raves from next door, who in case you were wondering are not elderly at all. Evidently that was my fault for not knocking on everyone's door to find out who they were before I accepted the only property available in over a year so that I could live like a human being instead of a rat (seriously, I was told I should have spoken to the neighbours first instead of believing the housing officer for the area when she definitely didn't promise me anything I cannot prove). Made a complaint to the top manager about various staffing issues only to get an 8 page double sided letter back basically telling me that I was making it all up. They wouldn't move me to Bingley because that's "an affluent area for affluent people" and couldn't find the 3 grand to allow me the dignity of being able to wash my hair even once in THIRTEEN MONTHS, but managed to pay every resident from the Crosley Wood high rise flats 6 grand each, after giving them all priority over my (highest) medical need. Now the police have been involved with my neighbours and they've been told no more warnings will be given, but I'm being told by the enforcement team that they'll "have a word" with them? But when one of their staff made a mistake over Christmas and didn't transfer my bedroom tax direct debit, they sent demanding letters about paying back the exactly zero pounds of debt or face legal proceedings. My mental and physical health has suffered greatly because of these people, and they care not one bit. As long as they get paid. Oh, and I wouldn't be surprised at all if the high rises were sold and become luxury apartments, rather than the demolition planned for August because of "safety issues." That site is prime real estate and evidently worth an absolute fortune if they could buy off the tenants.

Nat · 11 June 2019

★★★★★ 1/5

Google

I've been homeless for 8 years+ repeatedly asked for housing even walked to Shipley from great Horton twice first they didn't turn up second didn't come with fop and key to get in had to walk back empty handed viewing leeds Rd given wrong date person had to tell me I have P.T.S.D going out door's is a nightmare for me my carers have been with me to witness this sham but what choice do I have

David · 10 June 2020

★★★★★ 5/5

Google

Good people and service ok

Alan · 26 July 2024

★★★★★ 1/5

Google

These people who suppose to help you dint do anything n some of the staff are very rude n not helpful at all

Zahid · 10 June 2023

★★★★★ 2/5

Google

You letting Asians from other countries take flat and house the are breaking the rules by letting families stay the and flat or house who's it is the don't stay there 😡 …

Isy · 10 June 2022

★★★★★ 5/5

Google

Extremely friendly and helpful staff. Clean reception area. Clean toilets. Plenty of parking space.

Steve · 11 January 2024

★★★★★ 1/5

Trustpilot

Awful corrupt company which needs shutting down.

Incommunities does NOTHING about anti social behaviour. We have had a terrible few years, we have sent clear cctv evidence showing continued threats of violence but Incommunities side with the abusers. Every incident has been unprovoked on our part. The abuser ALWAYS has an excuse.

Maria · 29 January 2024

★★★★★ 1/5

Google

Called for information about the resale of one of their shared ownership properties. They could'nt answer even one question about the terms and conditions of the Leasehold or the eligibility criteria, saying the existing leaseholder needs to deal with the questions. I doubt the existing leaseholder will.know all the ins and outs of the management of the shared ownership - poor service incommunitues! Quite frankly, it's put me off the property if that's the kind of shoddy interactions you would have to put up with as a leaseholder.

Luca · 11 June 2017

★★★★★ 1/5

Trustpilot

Disgusting housing association shouod…

Disgusting housing association shouod be closed down, no customer service to vunerable adults, advertise homes on bradford homes with zero intention of taking off the homes or offering to anyone, managers clueless, complaints ignored, reported to ombudsman and papers

L · 21 May 2024

★★★★★ 4/5

Google

Really liked they come out and are friendly they understand health problems, they fix problems and you feel reassured

Miss · 15 July 2023

★★★★★ 5/5

Google

Pretty good housing provider and nice people just takes a long time to any help for repairs and other things

Shona · 10 June 2023

★★★★★ 1/5

Trustpilot

A major investigation, benefit fraud

Back again guys!! after 3 whole years of garbage.

BO · 18 June 2025

★★★★★ 1/5

Google

Incompetent behaviour takes 1 hour for them to answer the phone

Gav · 19 May 2025

★★★★★ 4/5

Google

Okay just show at times

Richard · 10 April 2024