Every review we hold for the Shepperton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIncredible customer service down in the Shepperton branch. Especially Sam who has gone over and beyond for me in my property search. Would highly recommend Sam down in this branch for buying your new home or even selling one through him! Made me feel at ease over the phone, giving fantastic recommendations on properties and areas for me to look at! Thanks Sam.PositiveResponsiveness, Professionalism
Ellie · 25 August 2021
Agent replied
Good Morning, Thank you for taking the time to leave us a review on your experience with haart Shepperton.
★★★★★ 5/5
GoogleProfessional and kind estate agent Jake, thank you.
Indre · 22 July 2026
Agent replied · 22 August 2026
Thank you for your kind words and recommendation. We’re delighted to hear that Jake’s professionalism, friendliness, and support made the process smooth and stress-free for you. We truly appreciate your feedback and wish you all the very best for the future.
★★★★★ 5/5
GoogleJake
Very helpful and on time! Thank you
Polina · 22 July 2026
Agent replied · 22 August 2026
Thank you for your wonderful review! We're so pleased to hear that you found Jake helpful and punctual. Your kind feedback is greatly appreciated, and we'll be sure to pass your comments on to him. We look forward to helping you again in the future!
★★★★★ 4/5
GoogleWe viewed a property at Haart and were very impressed with the manner, courtesy and charisma of Emil. The appointment was made at short notice and they accommodated us. Despite the property not being what we were looking for, Emil was honest and understanding to our circumstances. It added a very personal touch to the viewing and made me and my wife feel very positive afterwards. Thanks again Emil and Haart.
Hiten · 29 July 2019
Agent replied
Thank you for leaving such great and detailed feedback about your experience with haart Shepperton. We hope to be of service to you again in the future. Best wishes, haart Shepperton
★★★★★ 5/5
GoogleToday I met with Riya Dabee for a flat viewing and she was absolutely lovely, super friendly and approachable and answered all our questions. I look forward to keeping in touch and hopefully having more viewings until I find my perfect home! Thank you, Riya!
Molly · 13 September 2025
Agent replied · 13 April 2026
Dear Molly,
Thank you so much for your kind words, you guys were lovely. It really means a lot! … More
★★★★★ 5/5
GoogleDealt with Katie Malham property manager for the first time today. At last, someone who talked common sense. The 5 stars are for her alone. Previous dealings with the company in the last year have been dire. Having used Haart fir 20+ years, service has gone downhill dramatically. Pull your socks up Haart. Let's hope you get more people on board like Katie.
Claire · 28 July 2021
Agent replied
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Lynna Proctor | Property Management Manager | Thames Valley PM
★★★★★ 5/5
GoogleJasmin (Kelly) has been fantastic to deal with. She made the whole process smooth and stress-free, always keeping us updated and handling everything efficiently. Her professionalism and friendly approach stood out, and we’d happily recommend her to anyone. Thank you, Jasmin!
Rachel · 18 October 2025
Agent replied
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future.
Kind regards,
Lynna Proctor | Property Management Manager | Thames Valley PM
★★★★★ 5/5
GoogleI spoke to Abhishek regarding buying a first time property and associated mortgages. He was very thorough and provided lots of insightful information. When I communicated as to what type of property I was looking for, he was very thoughtful of my needs. Overall, a great attitude and would recommend him to any first time buyer!PositiveResponsiveness, Professionalism
Chez · 21 June 2022
Agent replied · 20 June 2024
Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Scott Hall (Sales)
★★★★★ 5/5
GoogleMy experience of working with Matthew Hill has been very agreeable. He has been patient, knowledgeable, and reliable, in short, a pleasure to do business with. It was no surprise to me when a tenant of mine, unasked, described him as a most pleasant and respectful person.
Dermot · 31 May 2023
Agent replied · 30 July 2023
Thank you so much for taking the time to leave us such a great review.
★★★★★ 5/5
GoogleGreat experience working with Matthew Hill at Haart. He was extremely supportive and made the experience of buying so much better. Its a shame that other agents in the market are not like him, it would make the process so much easier for all.
Muhammad · 13 September 2025
Agent replied · 13 April 2026
Dear Muhammad, Thank you so much for your kind words, it really means a lot! Kind regards, Matthew Hill
★★★★★ 5/5
GoogleMatthew Hill came to see us regarding a house valuation. We found him charming, professional and very easy to talk to. He explained the process for arriving at the valuation and we were more than happy with the whole appointment.
Roland · 18 October 2025
Agent replied · 16 January 2026
Dear Roland, Thank you so much for your kind words, it really means a lot! Kind regards, Matthew
★★★★★ 5/5
GoogleWe viewed the property on the Monday and by the Wednesday morning all checks had been done and a moving in date confirmed.
Gurdeep was so professional and was overall just amazing! He continued to communicate with us the whole time an took all the stress from us!
Thank you Gurdeep for your outstanding service!PositiveResponsiveness, Professionalism
Stephanie · 21 June 2022
Agent replied · 20 June 2024
Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Gurdeep Singh (Lettings)
★★★★★ 5/5
Google"Curtis from
Shepperton haart has been extremely helpful to us. We had plenty of queries and are first time buyers. He is in countinous contact clarifying all the queries that we have. Thanks Curtis
for offering advice and answering our inquiries by phone or email. Thank you Curtis we will stay in touch."
Mahen · 3 September 2022
Agent replied
Thank you for taking the time to leave a review. We work hard to make sure that we deliver a high level of service to everyone that we work with, and communication is key. Good luck with your house hunting, and we hope that we can help you find your dream home very soon.
★★★★★ 5/5
GoogleI had a great viewing experience with Jake, he was professional, friendly, and very helpful throughout.Overall, a smooth and positive experience.
Khyathi · 13 March 2026
Agent replied · 13 April 2026
Thank you so much for your kind words! We’re delighted to hear you had a great viewing experience with Jake. He takes real pride in being professional, friendly, and helpful, so your feedback will mean a lot to him.
We’re so pleased everything felt smooth and positive, and we look forward to helping you again in the future!
★★★★★ 5/5
GoogleGurdeep Singh has made my experience of finding our amazing home very easy and enjoyable.
He has been very reliable and responds very quickly.
Nothing is ever too much to ask of him.
Would highly recommend him and Haart.
Can’t thank Gurdeep enough for making this experience so easy.
Thank you.PositiveResponsiveness, Quality, Professionalism
Dion · 25 August 2022
Agent replied
Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Gurdeep Singh (Lettings)
★★★★★ 5/5
GoogleJake Really Professional
Sly · 22 July 2026
Agent replied · 22 August 2026
Thank you for your review. We’re delighted to hear that you found Jake to be really professional. Your feedback is greatly appreciated, and we wish you all the very best.
★★★★★ 5/5
GoogleI wish to thank Matthew for all his help during the recent purchase of our new home. Matthew is very knowledgeable and efficient and made the process easy for us.
I would have no hesitation in recommending Matthew and his team.
Thank you once again.
John
John · 2 March 2023
Agent replied
Thank you for taking your time to write this positive review, it is much appreciated. We wish you and your family all the best moving forward.
★★★★★ 5/5
GoogleI had great service by Jake when looking to rent a property in Shepperton. He was very professional and really helped. Highly recommend.
Dfit · 13 February 2026
Agent replied · 13 April 2026
Thank you very much. It was lovely to meet you! Jake
★★★★★ 5/5
GoogleHarj is very professional, quick in replying to my queries, kept me informed all the time, excellent service from start to finish. My flat was rented with two days after being advertised on the market! I would definitely use Haarts Shepperton branch in future.
Thank you Harj
BR
Kuljit Garcha
Kuljit · 3 September 2022
Agent replied
Dear Kuljit,
Thank you so much for your review. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. Thank you again for your kind words
haart Shepperton, Lettings
★★★★★ 5/5
GoogleDealt with Katie regarding information requested to assist with an eviction that had been dragging out for over 18 months. After getting this information in a really quick response time we are able to get a successful possession order.
Very happy with Katie and the way she took over the case.
Thank you KatiePositiveResponsiveness, Quality, Professionalism, Value
Ricky · 21 June 2021
Agent replied · 20 June 2024
Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Colin Hickey (Lettings)
★★★★★ 5/5
GoogleJust had my completion done last week. Steven has given an excellence service with the knowledge and expertise he has. He helped to accommodate any concerns, easily to reach, and gave useful advice to smooth the buying process especially since I'm a first time buyer. Highly recommend anyone to use Haart estate agents and will def use his service again for future
Akmal · 27 November 2024
Agent replied · 11 December 2024
Dear Akmal
Thank you for your kind words. It was a pleasure dealing with you.
Regards
★★★★★ 5/5
GoogleThank you for all your services provided, quick response when needed and keeping in touch constantly with both parties. Thanks Matthew.
ANUJ · 3 August 2024
Agent replied · 24 August 2024
Thank you Anuj, much appreciated. All the best with your new home. Kind regards, Matthew Hill
★★★★★ 5/5
GoogleHarry has been brilliant he has been corresponding with us throughout this process of purchasing a property and even responded to messages out of hours. we dealt with many other estate agents while viewing and submitting offers and his professionalism stands out by far ! He has made this an enjoyable process and I can’t recommend him enough.
Daniel · 26 February 2021
Agent replied
Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Scott Hall (Sales)
★★★★★ 5/5
GoogleFound Jake at Haart very accommodating and very helpful. Highly recommend this estate agents
Kelly · 8 April 2026
Agent replied · 13 April 2026
Thank you for your kind feedback! We’re delighted to hear that Jake was accommodating and helpful throughout your experience. Your recommendation means a lot to us, and we’ll be sure to pass on your lovely comments to him.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
