Trusted Agent profile

haart reviews

★★★★★ Excellent

518 reviews across 1 platform

11 High Street, Shepperton TW17 9AJ

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haart's Shepperton office at 11 High Street is rated 4.8 out of 5 across 518 reviews on 1 platform, including 518 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards haart won in 2026. Checked 9 October 2026.

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4.8 / 5

518

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for haart. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Shepperton office, from every platform, shown as written. First names only.

5/5

Google

Matthew was punctual, polite and did a very good job of showing me the property.

Aiden · 13 February 2026

Agent replied · 13 April 2026

Dear Aiden, Thank you for your kind feedback. We’re delighted to hear that Matthew was punctual, polite, and provided a very good experience while showing you the property. We truly appreciate you taking the time to share your comments. Kind regards, haart Shepperton

5/5

Google

Riya was really helpful and friendly and really easy to talk to regarding any enquiries. She instantly made me feel at ease and that I could call her at any time.

Maeve · 13 September 2025

Agent replied · 13 April 2026

Dear Maeve, Thank you so much for your kind words, it really means a lot! Kind regards, Riya

5/5

Google

Dealt with Matt Hill. Very impressed with the service I received. I was selling my Mums flat after she passed away, so everything was a bit sensitive, but Matt dealt with it very well, the first buyers to see it have taken it, all within 48 hours of starting to market it. Thankyou very much - will definitely use again in future, and recommend.

Witchez · 14 June 2024

Agent replied · 20 June 2024

Thank you for taking your time to write this positive review, much appreciated. I'm glad that you are happy with the service you have received. Kind regards, Matthew Hill

5/5

Google

Jake was really helpful showing us a property today

Victoria · 13 March 2026

Agent replied · 13 April 2026

Thank you so much for your kind words! We’re thrilled to hear that Jake was really helpful while showing you the property. He truly enjoys helping clients find the right fit, and your feedback means a lot. If you have any questions or need anything else, we’re always here to help!

5/5

Google

Excellence of service is something we all expect to receive but seldom do these days. However, in our recent search for a property in Shepperton we were very appreciative of the quality of advice and guidance given to us by Steven Aldridge of Haart Estate agents. Thank you Steven from both of us my friend.

Matthew · 16 October 2024

Agent replied · 23 October 2024

Dear Matthew Thank you for your kind words. I wish you the best for the future. Regards Steven

5/5

Google

Great experience with Haart especially Jasmin who has looked after my property in a professional manner throughout.

Ferhat · 26 December 2025

Agent replied · 16 January 2026

Thank you Mr Choudri! Its always a pleasure - Jasmin Kelly

5/5

Google

Me and my partner have recently purchased a property through haart estate agents. We dealt with Matt from start to finish and we cannot thank him enough for all the support provided, nothing was ever too much to ask and even when Matt was not in the office his colleagues knew exactly what was happening and provided any support necessary. Very professional and cannot recommend haart enough!

Michaella · 21 February 2024

Agent replied · 20 June 2024

Dear Michaella, Thank you for taking your time to write this positive review, much appreciated. All the best to you and your partner on this new adventure. Kind regards, Matthew Hill

5/5

Google

Jake has been absolutely amazing showing me the property

Baba · 13 February 2026

Agent replied · 13 April 2026

Thank you very much. It was lovely meeting you - Jake

5/5

Google

Bought our home from Curtis. I've got to be honest I am generally mistrusting of Estate agents. I get sick of the BS. Curtis was refreshingly honest. After a year of Estate agents acting like a drain isn't a drain and pretending they can't hear a Motorway but 5 feet from them! It was nice to have an honest upfront and kind person around. He tells you like it is and knows that not EVERY SINGLE property you visit is a palace/akin to the Royal Academy/the BEST out there/your dream home. Curtis was forthright and up front. SOOOOOOOOOOOO rare in this industry! He let us and many many tradespeople into the property more times than I can count for measurements and to get quotes, the other local estate agents were only interested in HOW MUCH WILL YOU OFFER and WHEN WILL YOU MOVE! or pretending a damaged irreparable roof is a small scratch. Curtis was pleasant, personable, kind & patient and made a house that needed a lot of work, not seem insurmountable, but he never once laid it on thick. If we didn't like it...guess what.....That's ok! He treated us with respect and kindness , I cannot fault him. No desperate behaviour like most! I would HIGLY recommend Curtis and AVOID anyone else!

Andrew · 31 January 2023

Agent replied

Dear Andrew, Thank you so much for your fantastic review. We work hard to challenge the norm when it comes to estate agents, so it is great to see it recognised and appreciated. It was a pleasure working with you and your family and we are all so glad we were able to help you find and move into your new home. Wishing you the best of luck with your project - we can't wait to see what you do with it!

5/5

Google

I met with Jake and He was really kind and patient. Answered all my questions and was kind enough to tell me everything I needed to know about the property. Good service Jake .

Bisola · 22 July 2026

Agent replied · 22 August 2026

Thank you so much for your kind words! We're really pleased to hear that Jake made your viewing a positive experience and was able to answer all of your questions. We'll be sure to pass your feedback on to him. We appreciate you taking the time to leave a review and hope to help you again in the future.

5/5

Google

Jasmine has been really helpful with the renewal of my contract..Thank you so much

Patricia · 17 November 2025

Agent replied · 16 January 2026

Thank you Patricia, it was a pleasure! Kind regards, Jasmin

4/5

Google

As a Landlord with a tenant moving out I could not of asked for a better service in finding a new tenant. Gurdeep Singh of Shepperton Branch was quick to react, efficient and most importantly always available to speak to me when needed. The network Gurdeep had access to found me a tenant on the first day of marketing which was fantastic and a great relief for me during what could have been a stressful time. I would have rated as 5 star but had some reservations around quality of deep clean that was recommended to me. Saying that, this is no reflection on Gurdeep Singh who was a true superstar throughout the whole process!PositiveResponsiveness, Professionalism

Gavin · 21 June 2022

Agent replied · 20 June 2024

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Gurdeep Singh (Lettings)

5/5

Google

I can't speak highly enough of haart Shepperton, particularly Abishek who was helping sell our home. Such a gem, he was genuinely caring, friendly, and always kept me up to date and did his best to make viewings convenient for my family. He got back to me immediately if I ever had any questions etc. We used another agent before haart and they just don't compare in terms of service. Don't look anywhere else if you're selling your home!PositiveResponsiveness, Professionalism

Laura · 21 June 2022

Agent replied · 20 June 2024

Hi Laura, Thank you for kindly writing me the review, I appreciate your feedback! Kind regards, Abhishek Joshi, haart Shepperton.

5/5

Google

Thank you to David Casey and Abhishek Joshi, at Haart Shepperton, for working so hard to sell our home. You both made it as smooth and stress free as possible under some very difficult circumstances. We are very grateful for all your help. We very much appreciate how well Abhishek communicated with us at regular intervals and more so when we were about to complete. The help and guidance we received from both of you helped us get a quick sale with a price we were happy with. Rita and Mark

Rita · 29 April 2022

Agent replied

Dear Rita & Mark, Thank you for kindly writing me the review, I appreciate your feedback! It was a pleasure to be able to help you. Kind regards, Abhishek Joshi, haart Shepperton.

5/5

Google

Riya Dabee was very professional and had a great sense of humour.

Joe · 18 October 2025

Agent replied · 16 January 2026

Dear Joe, thank you so much for the review! I really appreciate it :) Kind regards, Riya

5/5

Google

I, as a landlord, continually recieves excellent service from Katie Malham, the property manager at Haart. The quality of her service and her professionalism in every aspect is outstanding. Katie is always prompt in dealing with any problems and requests, whether it is by phone or email. She is clearly an asset to the company. Haart value both Landlords and Renters and ensure that both receive equally, the excellent service that they deliver. Thank you for everything and I will continue to use this company in the future.PositiveResponsiveness, Quality, Professionalism, Value

Souhail · 25 August 2021

Agent replied

Dear Souhail, Thank you very much for your feedback and I sam pleased you were happy with my service. Thanks Katie

5/5

Google

I would like to thank Harry for everything he has done for us. We are still on our journey to sell our flat, however Harry has by far been the best estate agent we have had (and we have been through a few this past year). He really goes above and beyond and keeps us in the loop at all times. He has only worked with us for the past month and a half but has definitely restored our faith in estate agents.PositiveResponsiveness, Professionalism

Jas · 25 August 2021

Agent replied

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Scott Hall (Sales)

5/5

Google

Selling your home is probably one of the most stressful motions to go through. Add COVID-19 to the mix and matters get even more fraught with worry! I chose haart estate agents Shepperton to market the property, Scott Hall came across as professional with great local knowledge and current market trends. He was absolutely spot on with the valuation and marketing angles to show the property off at its best, Scott was always available during lockdown and insisted on masks, distancing etc. at all times. haart estate agents come highly recommended without any hesitation. BIG thanks Scott.PositiveResponsiveness, Quality, Professionalism, Value

Ian · 21 June 2021

Agent replied · 20 June 2024

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Scott Hall (Sales)

5/5

Google

Haart wasn't our first choice of Estate Agents, as the house we were selling was in Sunbury and they were based in Shepperton. Naturally, we went with a local estate agent from Sunbury Cross and they were very disappointing. Therefore, after the initial four months (and very few viewings), we approached Haart and I'm now very happy to say we completed on the house sale this morning! The service we received from them was such an improvement on the initial agents. They were completely professional, always kept us informed of viewings and updates via telephone calls as requested, and the process from accepting an offer to completing was only 8 weeks (and over Christmas/New Year!) Well done Matthew and Stephen - GREAT JOB!

Lucie · 16 January 2025

Agent replied · 23 January 2025

Dear Lucie. Thank you for your kind words. It was a pleasure dealing with you and Mark. Best of luck in the future. Steven

5/5

Google

I contacted the Shepperton Office of Haart concerning some questions I had about property letting. My enquiry was responded to by Jasmin Kelly, who was both very informative and professional. She answered all my questions in a very efficient manner. Thank you.

Nick · 13 February 2026

Agent replied · 13 April 2026

Hi Nick, it was lovely speaking to you today, i'm more than happy to help! - Kind regards Jasmin kelly

5/5

Google

We had such a lovely experience with Riya Dabee! From the moment we called to request an appointment, she was so kind and considerate, speaking in a way that made us feel right at ease. On the day of the appointment, she was just as lovely, showing us around the property and really understanding where we were coming from as potential buyers. In the end, we decided to make an offer on the house, and everything's been going so smoothly since then. We can't believe how lucky we are!

Mich · 2 January 2025

Agent replied · 9 January 2025

Thank you so much Michael! You guys made it easy for me. I really appreciate it. Kind regards, Riya

5/5

Google

Fantastic service and continueous follow ups! We had a very good experience working with Steven and the team. I recommend them as we found our favorite home with their help.

Vahid · 16 January 2025

Agent replied · 23 January 2025

Dear Vahid Thank you so much for the kind review. It was a pleasure dealing with you both Regard Steven

5/5

Google

Fantastic service from start to finish. We purchased our property through Haarts, Shepperton. Steven was on hand throughout to assist, making the whole process seamless. We'd have no hesitation recommending them and would definitely use them again should we decide to move in the future.

Joanne · 21 May 2024

Agent replied · 20 June 2024

Dear Joanne. Thank you for your kind review and we wish you all the best in your new home

5/5

Google

We needed the services of several estate agents to help with probate valuations of a relative's estate. Sheila Dreamer, the branch manager of Haarts in Shepperton, came out in person to do the valuation. All the right questions asked and a very prompt formal response. Overall Haart offered a quick, friendly and thorough service. As well as being utterly professional (even if she didn't have Wellingtons handy to check out a large but soggy plot😋), Sheila is surely one of the loveliest estate agents on the planet. Certainly wouldn't hesitate to use Haarts again

John · 30 July 2020

Agent replied

Thank you ever so much for the 5 - Star review you left us. We are happy that you are pleased with our service and wish you all the best for the future. haart sales

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart

How many reviews does haart have?

haart's Shepperton office has 518 reviews across 1 platform: 518 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is haart's rating?

haart is rated 4.8 out of 5 across all 518 reviews, and 4.8 out of 5 on Google from 518 reviews, checked 9 October 2026.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Shepperton won Gold; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Shepperton office?

haart, 11 High Street, Shepperton TW17 9AJ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.