haart reviews

★★★★★ 5/5

Google

Stephanie and the team in Shepperton have been amazing I recently decided that I would like to move to Shepperton the service I received from her was truly exceptional she was able to advice me and really find out my needs as well as go through the process of renting with me as this would be my first time. I just wanted to say thank Stephanie you made me feel welcomed and took all my worries and stress away. You’re an absolute Gem!

Mawadah · 30 July 2020

★★★★★ 5/5

Google

We would like to thank Emil for helping and supporting us through the purchase of our first property, this could have been a very daunting process but Emil was able to explain things to us genuinely and answered all of our questions very quickly and efficiently, which made the whole process easier. We also would like to thank Laura for her support, she was so friendly and always was so patient when we needed view our house to make measurements in preparation for renovation, she always showed genuine interest in our plans...just lovely. Thank you both for helping us in buying our first house!

Lizzie · 30 July 2020

★★★★★ 5/5

Google

Mr Steven Albridge of Heart agent in Shepperton helped me to sell my house. He's polite, keen and professional, with great knowledge and experiences in the market. I highly recommend Steven and will definitely use his services again. Michael in Weybridge

Michael · 25 July 2024

★★★★★ 5/5

Google

We received great service from Steven and the team at Haart Shepperton. They kept us updated throughout the sale process and were always happy to answer questions etc. highly recommended

Mark · 9 January 2025

★★★★★ 5/5

Google

A huge thank you to the team at Haart for all their help throughout the purchase process, and especially to Matthew Hill. …

Nina-Joyce · 22 June 2026

★★★★★ 5/5

Google

Matthew has been a great source of advice and support. Gave great valuation advice and has kept in touch as requested and promised. Highly recommend as has suggested some great Sales options for my property. Thank you Matthew! Will be in touch again soon!

Emma · 21 May 2024

★★★★★ 5/5

Google

Stephanie and the team in Shepperton have been amazing I recently decided that I would like to move to Shepperton the service I received from her was truly exceptional she was able to advice me and really find out my needs as well as go through the process of renting with me as this would be my first time. I just wanted to say thank Stephanie you made me feel welcomed and took all my worries and stress away. You’re an absolute Gem!

Moe · 9 February 2020

★★★★★ 5/5

Google

The whole of my experience with Haarts Shepperton, while I have recently been reletting my flat has been amazing. It feels like Erin has been by my side all the way! With her valuable experience and honest approach she has overseen and expertly dealt with all the problems when they have arisen. Erins understanding of situations has taken the pressure off of me. I know i can trust Erin and her communication via email and phone is always clear, quick and to the point. I would like to thank Erin for all she has done for me in the past few years with my flat letting and wish her all the best.

Jo · 13 December 2019

★★★★★ 5/5

Google

Nick was very helpful when I asked for a valuation on my flat, even though I explained that I am not ready to sell at the present time. His visit and response was very detailed and prompt and though I am not selling at the moment, I did not feel that my request was dealt with any less importance than if it was going on the market now. Because of this, I would not hesitate to ask Nick to help me sell when the time comes.

Rayne · 4 September 2019

★★★★★ 5/5

Google

The whole of my experience with Haarts Shepperton, while I have recently been reletting my flat has been amazing. It feels like Erin has been by my side all the way! With her valuable experience and honest approach she has overseen and expertly dealt with all the problems when they have arisen. Erins understanding of situations has taken the pressure off of me. I know i can trust Erin and her communication via email and phone is always clear, quick and to the point. I would like to thank Erin for all she has done for me in the past few years with my flat letting and wish her all the best.

Jo · 31 July 2019

★★★★★ 5/5

Google

An error was realised in the initial pricing of the premises, when we looked at similar properties in the immediate vicinities and what they had been sold for. Sheila took over management of our property and both instigated and continued communication as she kept us constantly informed us as to the progress she was making. In less than one week, she contacted us to inform us that there was quite some interest from people, and then an offer. Unfortunately the offer was not quite enough for us to be able to accept. Undeterred, and ever upbeat, Sheila took control of that temporary blip and came back with another offer from another potential purchaser. This potential purchaser was - well, hopefully is - actually half of a couple and they sound charming. [But of course, I would say that, wouldn’t I?] Apparently they liked the property, but were unable to reach our asking price. I conferred with family and suggested a compromise; after speaking with the prospective purchasers, Sheila contacted me to say that they agreed to it. So we have accepted the offer of the charming[!] couple and hope that they are pleased. We understand that they are the end of a long chain and we will all hope that the bracelet doesn’t have a link that breaks. I am very pleased that Sheila is dealing with my mother’s house. Bethan Way

Anthea · 29 July 2019

★★★★★ 5/5

Google

I would like to say how helpful and friendly Matthew Hill has been while I rented my house out through you . Nothing was to much trouble for him, guiding me in the right direction when I had a problem.

Carol · 25 June 2024

★★★★★ 5/5

Google

What can I say . . . I have had a very tough few weeks with tenant difficulties but Holly Uddin has been incredible. I'm so grateful for all your patience and time Holly. You have stayed strong and professional whilst offering emotional and professional support. Everything has now been resolved thanks to your hard work, efficiency, effectiveness, dedication, professionalism, perseverance and care. You have gone above and beyond your duties for which I will always be thankful. Thank you.

Samantha · 8 March 2019

★★★★★ 5/5

Google

I highly recommend Harry at Haart, hes definitely my go to agent and is always there if I have any questions, especially being a first time buyer he’s really holding my hand through the process. Harry has been great with my search, updating me regularly with properties. I’m really impressed with the service he’s provided. Harry has also put me in touch with a brilliant mortgage advisor which is great.PositiveProfessionalism

Ellice · 25 August 2021

★★★★★ 5/5

Google

I viewed a property in Egham with Curtis Knight Curtis took the time and effort to show me around the new build property as well as one that had nearly been finished to give me a clear understanding of what my potential property would look like Curtis was very helpful and informative, I would highly recommend him as an estate agent

Natish · 2 November 2022

★★★★★ 5/5

Google

We have had a really great experience with Haart Shepperton so far. We haven’t completed on property yet (fingers crossed). This all thanks to Emma Kennedy who has been amazing, showing us around the property, making us feel at ease & not too much (first time buyers) & giving us all the information that we need. Hopefully everything carry’s on going this smoothly!

Georgia · 30 July 2022

★★★★★ 5/5

Google

I cannot fault the sevice provided by Steven Aldridge, he was very helpful from initial valuation through to completion. He found a buyer within a few days of placing the property on the market and negotiated fairly. He maintained regular contact with me throughout the process offering reassurance that all was progressing well despite radio silence from my solicitor.

Martin · 13 April 2026

★★★★★ 1/5

Google

Be careful with your deposit. They will withhold your money for no reason. I'm trying to get my deposit back for a month now. I've sent numerous emails and no communications, went to the agent twice and have been passed from pillar to post. There is no damage to the property or outstanding payments but still no return of my deposit. Terrible experience!

Lana · 28 June 2022

★★★★★ 1/5

Google

As a seller, instructing Haart Shepperton has been our worst nightmare! After initially thinking they seemed great, they quickly became very unresponsive. Just two weeks into our marketing they started piling on the pressure to reduce the price by £50,000 which is a clear indication they overpriced it in the first place to get us tied in. They take a fee based on original asking price rather than sale price so sadly, this now makes total sense. They’ve consistently over-promised and totally under-delivered. If you dare to complain they blank you completely then take a gaslighting approach to dispute resolution. Escalating complaints is a very lengthy process, equal to the lengthy contract we’ve ended up stuck in with this unresponsive, lazy and dishonest agency. Don’t believe their marketing promises and save yourself 5 awful months by choosing another agent.

Rosy · 25 September 2023

★★★★★ 5/5

Google

Haart Staff were so helpful when myself and my boyfriend started to look for somewhere to rent taking in all the factors that needed to be involved . I would like to thank Stephanie especially at the Shepperton office as she helped us through everything and found us a suitable flat for us. This team always keeps you posted on whats going on and the progress of your application. I would definitely recommend Haart !

Lauren · 7 May 2019

★★★★★ 5/5

Google

The best estate agency company I have dealt with in the last 5 years. Abhishek has great communication skills in keeping you in the loop and assisting promptly with any concerns in selling your property. I am sure he is great with customers purchasing property. I highly recommend Haart Estate and lettings. Thank you Abhishek for making the process smooth and quick!

Katerina · 29 May 2022

★★★★★ 5/5

Google

Highly recommend Haart During search - Harry Listened to the brief, Only emailed suitable properties. Knowledgable about the properties During purchase - I was very impressed with the level of communication through the purchase process. Especially Scott who supported, chased, advised and guided us though. Nothing was to much trouble and was always readily available. Friendly and highly professional service. Thank you Scott for all your help!

Bonny · 30 July 2021

★★★★★ 5/5

Google

Wonderful work from Jake! Very helpful during our visit

Abdelaziz · 22 July 2026

★★★★★ 5/5

Google

It was a pleasure to speak to a lovely young lady today. I thought I would take time to leave a review and thank Katie Burton. As a lady who needs to down size, I was nervous about what sort of houses would be available. Katie put my mind at rest and I felt she understood what I was looking for.PositiveResponsiveness, Quality, Professionalism, Value

Wendy · 25 August 2021