Trusted Agent profile

haart reviews

★★★★★ Excellent

518 reviews across 1 platform

11 High Street, Shepperton TW17 9AJ

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haart's Shepperton office at 11 High Street is rated 4.8 out of 5 across 518 reviews on 1 platform, including 518 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards haart won in 2026. Checked 9 October 2026.

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4.8 / 5

518

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for haart. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Shepperton office, from every platform, shown as written. First names only.

5/5

Google

Jake was extremely helpful. I called to get some more information, and within minutes he had arranged a viewing for me. He was professional, efficient, and friendly throughout the process. His customer service skills were second to none, and he made what could have been a very stressful experience feel straightforward and easy. I really appreciated his prompt and helpful approach.

Heidi · 22 July 2026

Agent replied · 22 August 2026

Thank you for taking the time to leave such a wonderful review. We’re delighted to hear that Jake provided you with such a positive experience. Delivering professional, efficient, and friendly service is something we pride ourselves on, so it’s fantastic to know that Jake made the process straightforward and stress-free. We really appreciate your kind feedback and look forward to assisting you again as you continue your property search.

5/5

Google

Sophie has been fantastic in looking after the management of our rental property. She has always been friendly, professional, and quick to respond whenever we've had any issues in the flat. From arranging repairs to keeping us updated throughout the process, she has made everything much easier and less stressful.

Emanuela · 1 August 2026

Agent replied · 22 August 2026

Thank you for your positive review. We are pleased to hear that you are satisfied with the service provided. Your feedback is greatly appreciated and encourages us to maintain the high standards we strive for. Should you require any assistance, please do not hesitate to contact us. We look forward to continuing to support you throughout your tenancy. Sophie Dudman

5/5

Google

Acott and his team found me a suitable tenant very quickly, fully referenced and ready to move In. Always very quick to respond to my emails and kept me fully up to date with proceedings and timelines. Would highly recommend them and would definitely use them again to fill any tenancy vacancy I may have.

Libby · 8 April 2026

Agent replied · 13 April 2026

Thank you so much for your kind words and for taking the time to leave this review. We’re delighted to hear that you were pleased with how quickly we were able to find a suitable tenant and that the process felt smooth and well-communicated throughout. Providing a responsive and transparent service is very important to us, so it’s great to know that this came across in your experience. We truly appreciate your recommendation and look forward to working with you again in the future. Thanks again for your support!

5/5

Google

I can highly recommend Haart Shepperton estate agents based on a recent sale that has just completed for me. Steven and the team were great from the start, giving fair market valuation and providing good marketing of the property as well as facilitating multiple viewings until the property went under offer. Everything was very smooth from instruction to completion. Thank you!

Chris · 13 February 2026

Agent replied · 13 April 2026

Dear Chris, Thank you so much for taking the time to leave such a lovely review. We’re really pleased to hear you had a positive experience with the team at haart Shepperton. Providing a proactive and professional service is very important to us, so your feedback truly means a lot. If we can assist you with anything in the future, please don’t hesitate to get in touch. Kind regards, haart Shepperton

5/5

Google

We had an excellent experience with help from Steven who aided us in buying our awesome new house and also a big thanks to Matt who was there to help us when we had questions and Steven wasn’t there. Overall great experience, we would recommend.

Alex · 13 March 2026

Agent replied · 13 April 2026

Hi Alex Thank you so much for your kind review. It was a pleasure dealing with you both. Good luck in your new home Steven

5/5

Google

Rob took us for a viewing. He was so knowledgeable and answered all our questions!!!! Great experience. Thanks Rob

Alicia · 15 August 2026

Agent replied · 22 August 2026

Dear Alicia, Thank you for your kind words, really appreciated. Kind regards, Rob

5/5

Google

Jack was informative and polite. Answered all our questions and offered more information where we were lost.

Elisha · 8 August 2026

Agent replied · 22 August 2026

Thank you for your lovely feedback. We’re delighted to hear that Jake was able to provide you with all the information you needed and answer your questions throughout the process. We really appreciate you taking the time to share your experience with us.

5/5

Google

Haart Estate and Lettings Agents are absolutely fantastic, especially Riya Dabee! She went above and beyond to truly understand our needs and ensure we found not just a property but a HOME. Her kindness, patience, and professionalism stood out, even accommodating us when we were running late. Riya’s dedication to supporting us throughout the search made all the difference. Thank you for being so understanding and helpful, your efforts have been invaluable to our family. Highly recommend her and the team!

FRANKY · 27 November 2024

Agent replied · 11 December 2024

Thank you so much Franky! I really appreciate it. Kind regards, Riya

5/5

Google

Jake Witcher was great and very helpful. Very satisfied with the help and support he provided for my first move.

Ayush · 22 June 2026

Agent replied · 22 August 2026

Thank you for your kind feedback. We’re delighted to hear that Jake provided such great support and made your first move a positive experience. We understand how important and sometimes daunting a first move can be, so it’s fantastic to … More

5/5

Google

Jake was very helpful and gave us all the insights about the property!

Eduard-Petrica · 22 July 2026

Agent replied · 22 August 2026

Thank you for taking the time to leave us a review. We're delighted to hear you had such a positive experience and that Jake was able to provide excellent service throughout your journey. We really appreciate your kind words and wish you all the best in your new home. Kind regards, The haart Shepperton Team

5/5

Google

Steven made us feel completely at ease buying our first home. He was on hand to ask any questions and queries we had, making it a smooth and happy experience throughout. Steven was friendly and relatable, making him the perfect estate agent for our first purchase. Thank you so much!

Isabel · 13 September 2025

Agent replied · 13 April 2026

Dear Izzy Thank you so much for your kind comments. Good luck in your new home. Regards Steven

5/5

Google

The agent - Jake Witcher was super friendly and made the whole viewing feel very easy. He was professional, on time, and happy to answer all my questions.

Kritika · 13 March 2026

Agent replied · 13 April 2026

Thank you for your kind feedback! We're delighted to hear that Jake made your viewing experience easy and enjoyable. It's great to know he was professional, punctual, and took the time to answer all your questions. We'll be sure to pass along your comments to him. If there's anything else we can help you with, please don't hesitate to get in touch.

5/5

Google

I had the pleasure of dealing with Matt. Matt at Haart Estate Agents was incredible throughout the whole process of me buying my new property. He was so helpful from the beginning, all the way through to the end and went above and beyond to make it happen for me. I'll be forever grateful for his guidance, care, professionalism, support and consideration throughout this sale process. Matt is a credit to his team and I will always highly recommend him to anyone. Thank you. All the best, Jackie

Sara-Katie · 25 July 2024

Agent replied · 24 August 2024

Dear Jackie, Thank you for taking your time to write this positive review, much appreciated. I'm glad that you are happy with the service you have received. Kind regards, Matthew Hill

5/5

Google

Haart estate agents have good communication and are reliable. Agent Riya Dabee was especially friendly during a house viewing and was able to answer any questions. She was very helpful providing us with advice and clear information about the property we were viewing.

Emma · 18 October 2025

Agent replied · 16 January 2026

Dear Emma Thank you so much for your kind words Regards

5/5

Google

We recently bought our new home through Haart Shepperton and had a really positive experience. Matt was really helpful and kept us updated during the process, nothing was ever too much and we felt that the stressful moving process was a little less stressful because of the team at Haart Shepperton. Steven was also really helpful and contacted us regularly with updates. Thank you Matt, Steven & the team!

Charlotte · 17 December 2024

Agent replied · 24 December 2024

Dear Charlotte Thank you so much for your kind words, and good luck in your new home! Steven

5/5

Google

Scott was great. He came explained the process, arranged the pictures and had 2 solid offers for us within 24hrs of the house going on the market. I would definitely recommend the service Scott offered.

Dan · 22 August 2026

5/5

Google

Jake was amazing! Thank you

Denys · 1 August 2026

Agent replied · 22 August 2026

Thank you for taking the time to leave us a review. We're delighted to hear you had such a positive experience

5/5

Google

Excellent service from Haart Shepperton and a special shout out to Jake Whitcher for his kind service and fast responses

Taylor · 6 April 2026

Agent replied · 13 April 2026

Thank you so much for your kind words! We're delighted to hear that you had a great experience with our team at Haart Shepperton. A special thank you for mentioning Jake, He’ll be thrilled to know his helpful service and quick responses made such a positive impression. We truly appreciate your feedback and look forward to assisting you again in the future!

5/5

Google

Haart Estate Agents took over from previous agent and marketed my property, much more successfully, with more viewings. Matthew Hill was very proactive and friendly, and along with Riya made the whole experience very pleasurable. I will use Haarts again in the future.

Tim · 13 September 2025

Agent replied · 13 April 2026

Dear Tim, thank you so much for all your kind words. I'm so happy that we were the ones to finally be able to get your house sold! Kind regards, Riya & Matt

5/5

Google

We are going through the heart estate agents to buy our next property. They are very helpful. Specially Riya was very supportive,honest and helping us to find the right property for living. Thanks a lot Riya , appreciated your support. Diluni

Dilu · 13 September 2025

Agent replied · 13 April 2026

Dear Dilu, thank you so much! I really appreciate it :) Kind regards, Riya

5/5

Google

Shout out to Jake Whitcher - Friendly, easy to talk to, efficient 5 Star customer service as always!!!

Weepier · 13 March 2026

Agent replied · 20 June 2024

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Colin Hickey (Lettings)

5/5

Google

Riya Dabee was very professional and helpful while showing the property. She was punctual, well-informed, and answered all my questions patiently. The visit was smooth and well-organized, and she made sure I had all the information I …

Shyìsta · 13 September 2025

Agent replied · 16 January 2026

Dear Shyista, thank you so much for the review! I really appreciate it :) Kind regards, Riya

5/5

Google

Always great experience from the Haart Team, looking after my property. Jasmine Kelly has always been professional, polite and communicative with me and is a huge credit to the team. Thank you Jasmine & the team. Jay

The · 13 September 2025

Agent replied · 13 April 2026

Dear Jay, Thank you for your kind words, I really appreciate it! Kind regards, Jasmin.

5/5

Google

Very good service and communication from the lettings team, Jasmin and her team had been great.

Rute · 13 March 2026

Agent replied · 13 April 2026

Thank you Rute, it's always a pleasure! - Kind regards Jasmin Kelly

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart

How many reviews does haart have?

haart's Shepperton office has 518 reviews across 1 platform: 518 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is haart's rating?

haart is rated 4.8 out of 5 across all 518 reviews, and 4.8 out of 5 on Google from 518 reviews, checked 9 October 2026.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Shepperton won Gold; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Shepperton office?

haart, 11 High Street, Shepperton TW17 9AJ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.