Trusted Agent profile

haart reviews

★★★★★ Excellent

518 reviews across 1 platform

11 High Street, Shepperton TW17 9AJ

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haart's Shepperton office at 11 High Street is rated 4.8 out of 5 across 518 reviews on 1 platform, including 518 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards haart won in 2026. Checked 9 October 2026.

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4.8 / 5

518

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for haart. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Shepperton office, from every platform, shown as written. First names only.

5/5

Google

Katie Malham has been great arranging and chasing up our maintenance issues over the last few months. She is my go to person as she always does her best to deal with my queries and gets back to me promptly. Keep it up Katie, 5 star customer service!

Philippa-Jane · 28 July 2021

Agent replied

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Lynna Proctor | Property Management Manager | Thames Valley PM

5/5

Google

After such an amazing experience selling our property, I simply had to write a review. Katie was a consummate professional from the outset. The whole transaction was handled professionally and her responsiveness to any questions was incredibly prompt. I would highly recommend the Shepperton branch, and particularly Katie.

Charlie · 12 July 2021

Agent replied

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Scott Hall (Sales)

5/5

Google

Gurdeep Singh was very helpful with securing my first flat away from home. He was very responsive and kind to both me and my parents, as well as being honest and understanding. The whole process of finding my first flat has been very smooth thanks to Gurdeep.

Dale · 9 September 2021

Agent replied · 30 July 2023

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Gurdeep Singh (Lettings)

1/5

Google

Awful service! Sheila was lovely after she left we had to deal with Scott Hall. The most obnoxious and rude man we’ve ever encountered! Tried to bully my elderly mum into accepting an offer by telling her that her house would be black listed if she didn’t! She called me stressed asking if this was possible, I can’t believe the things Scott said to her whilst obviously trying to secure a quick sale. Appalling. Don’t deal with him, stick to Sheila!NegativeResponsiveness, Quality, Professionalism, Value

Saima · 21 June 2021

5/5

Google

Steven and his team went above and beyond in selling our property.

Penny · 13 September 2025

5/5

Google

Everything with this agency was very smooth and easy. Their platform is also plain and easy to follow. Gurdeep was very helpfull through all this renting journey. He did make everything very clear and helped me. I really appreciate his work on renting my new place.

Safagngr · 22 August 2021

Agent replied

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Gurdeep Singh (Lettings)

5/5

Google

Have sold a property in shepperton recently, the service that we received from Stephanie cripps and the other agents was first rate, we were kept informed throughout the selling process, Stephanie was always there to answer any questions we had, we would not hesitate to use haarts again if we ever needed to

Kevin · 29 July 2019

Agent replied

Dear Kevin Oliver, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We're glad to hear Stephanie delivered such a great experience. If there's anything further we can do for you, we are happy to help! We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Haart Shepperton estate agents

5/5

Google

Simona and Elise at the Shepperton branch have recently helped with a letting of a flat for me. Both were very efficient and communicative. Happy to use again.

M · 6 August 2023

Agent replied · 27 August 2023

Thank you very much for taking your time to give us feedback

5/5

Google

I deal with Katie, as an approved supplier for Haart, and I have found Katie to be both professional and very personable. Katie is always very prompt at replying to queries and processing our invoices for payment. A good communicator and a pleasure to work with, I am really pleased Katie is our point of contact as the Property Manager for the area she oversees. We highly value Katie at VeriSmart. Gil Bernardino Director - VeriSmart Kingston & Richmond

Gil · 9 March 2021

5/5

Google

Katie was very helpful and interactive with the house viewings. Made us feel at ease when doing the viewing - Excellent customer service skills! Was also dealing with Abhisek- very responsive and professional! Excellent phone etiquette and friendlyPositiveResponsiveness, Professionalism

Dan · 21 June 2022

Agent replied · 20 June 2024

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Scott Hall (Sales)

5/5

Google

Great experience booking viewings with Jake.

Roha · 13 March 2026

Agent replied · 13 April 2026

Thank you so much for your kind words!

5/5

Google

Would thoroughly recommend Haart Estate Agents...I have been dealing with Scott Hall for the purchase of my new property. Scott was always very quick to answer any queries I had and was a pleasure to deal with. My sale went through without any hitches...PositiveResponsiveness, Professionalism

Wendy · 21 June 2021

Agent replied · 20 June 2024

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Scott Hall (Sales)

5/5

Google

I verry recommend Gurdeep Singh for his profesional service and for how he help us to chose the best house for us! A verry good person , and a profesional agent! Thank you so much for guide us Gurdeep Singh!

Marius · 25 March 2022

Agent replied

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Gurdeep Singh (Lettings)

5/5

Google

Very professional and prompt response to my billing queries by Lynna Proctor from the Haart Property Management team. As an owner and Landlord, it's good to know that Lynna and the team are always there to keep me informed and on track. Thank you.PositiveResponsiveness

Neil · 21 June 2021

Agent replied · 20 June 2024

Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Lynna Proctor | Property Management Manager | Thames Valley PM

5/5

Google

I bought my new house through Haart in Shepperton, Sheila Deamer was the agent who made this happen quickly and efficiently, exceeding my expectations. Sheila and her team worked wonders in finalizing the sale knowing I was temporarily on a campsite. Well Done Sheila, love my new home!

Amelie · 23 December 2019

Agent replied

Thank you for leaving such great and detailed feedback about your experience with haart Shepperton. Thank you again for your star rating! Regards haart Shepperton

5/5

Google

Fantastic service from Scott Hall, he constantly kept us updated with all viewings, feedback and found us a buyer very quickly. He was very attentive thorughout, especially after the offer was expected to ensure the sale went through smoothly - thanks Scott!

Sam · 18 July 2021

Agent replied

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Scott Hall (Sales)

5/5

Google

I have never dealt with Poonam before. All I can say is that she was lovely to speak to she was able to give me the information that I needed..

Mr · 24 January 2023

Agent replied

Thank you so much for your review.

5/5

Google

Haart has finally excelled in getting it right. Make no mistake, when it comes down to getting the level of personal service for in my case in the rental sector, and as a landlord, the right personal, professionalism and attention to client needs, I can name Mr Harjit Sahota as second to none, and I have been in this business for ten years. He deserves to be handsomely rewarded and I recommend be promoted. The stuff of a star performer and has got what it takes. Wonderfull !

Chi · 26 October 2022

Agent replied

Dear Mr Cheung, Thank you so much for your review. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. Thank you again for your kind words haart Shepperton, Lettings

5/5

Google

Dear Stephine I apologize for not getting this letter to you sooner. I wanted to commend you for your excellent service during the purchase of our home. You went over and above what we were expecting and made this deal happen. Stephine has an ability to read her clients. She puts this quality to work exclusively for her clients' interests. By listening to us and our individual taste, she knew before we did which house matched us best. But she never pushed. Only when we asked did she respond with her opinion of which house matched us best. Stephine is amazingly responsive. She ALWAYS makes herself available, and does so without a note of hesitation in her voice. And what a hard worker! We could tell that Stephine is in a class of her own with going above and beyond. Throughout this whole process, she has really felt like a friend. We all know the kind of person who pretends to be very friendly to clients. But Stephine is real. Based on our experiences with purchasing our first home you have been the best real estate for us and we would highly recommend you to anyone looking for a real estate agent. Once again, thanks for a job well done Stephine and Harrt Sheppeton ! Kind regards Buddhi Weerasinghe & Anoma Weerasinghe

Buddhi · 31 July 2019

5/5

Google

I purchased a property from Haart Estate Agents in Shepperton. Jay Watson was a huge help and made the process as stress free as buying a property can be! He was informative, polite, knowledgeable and helpful. He pushed the sale through in 4 and a half weeks-knowing that I had a deadline for completion on the property I was selling in Teddington. He kept me informed all the way along and was in constant contact with all the solicitors involved. I would highly recommend him and Haart Estate Agents. Thank you.

Loubee · 29 July 2019

5/5

Google

I would happily recommend the services of Haart in Shepperton, from seeing the perfect property through to moving we found all the staff professional and knowledgable. Any queries were dealt with straight away, without delay, regular updates given and a real push from the agent to get the process moving as fast as possible. Jay was especially helpful being my main contact and handling the purchase from start to finish, keeping me on board with each step, going over and above to make contact with all parties, solicitors and other agents. The other staff I spoke to were on hand if Jay was not available. Thank you to Jay, Amy and Dan for your assistance.

Annouska · 29 July 2019

5/5

Google

My experience of Haart in Shepperton was extremely good. I would particularly like to thank Gabby for her efficiency and prompt response to all of my queries. I sadly was not in a position at the right time to purchase the property I would have liked via Haart. However I must say now that I am in a better position and if the right property turned up I would feel reassured that I would be dealt with professionally. Thank you

Paula · 29 July 2019

5/5

Google

Our flat proved difficult to sell when we first put it on the market and the team at Haart in Shepperton were not very good. The team were changed and the new faces were excellent. They took “ownership” of the previous problems and resolved to sell the flat. We, my wife and I, were kept appraised of the current situations daily and the liaison was much appreciated. Indeed the negotiator handling. I cannot praise her highly enough. The old reputation will take time to disappear but it will given the commitment that the manager and the team are putting in now.

Robert · 29 July 2019

5/5

Google

Just brought a place in Shepperton I did not no the area very well as I'm not from there anyway having seen a nice flat on rightmove I contacted haart for a viewing a lady called Stephanie showed me around the place she was very helpful and had lots of knowledge on the local area I then put a offer in which was accepted the same day I found Stephanie very professional . If your looking to buy in the local area of Shepperton I would Recommend speaking to Stephanie or if Stephanie is off I recommend speaking to Christian he was very helpful as well and was quick and Professional . Thanks both for your help I'm now in my new loving home .

Jon · 29 July 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart

How many reviews does haart have?

haart's Shepperton office has 518 reviews across 1 platform: 518 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is haart's rating?

haart is rated 4.8 out of 5 across all 518 reviews, and 4.8 out of 5 on Google from 518 reviews, checked 9 October 2026.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Shepperton won Gold; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Shepperton office?

haart, 11 High Street, Shepperton TW17 9AJ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.