5/5
Very pleased with Jasmin Kelly's assistance with tenancy close out. Many thanks
Agent replied · 16 January 2026
Dear Al, Thank you for your kind words Its really appreciated! - Jasmin

Trusted Agent profile · Shepperton, Surrey
★★★★★
518 reviews across 1 platform
11 High Street, Shepperton, Surrey, TW17 9AJ
Part of haart, see every office.
haart's office in Shepperton, Surrey, at 11 High Street, is rated 4.8 out of 5 across 518 reviews on 1 platform, including 518 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.
The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Shepperton office, from every platform, shown as written. First names only.
5/5
Very pleased with Jasmin Kelly's assistance with tenancy close out. Many thanks
Dear Al, Thank you for your kind words Its really appreciated! - Jasmin
5/5
We had a issue with controlling the heating in our home Katie Malham was quick to respond to our email and soon got approval from the landlord the work was complete within 7 days!
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Katie Malham | Property Management Manager |
5/5
I required some Works to be performed and contacted Lynna Proctor from the Haart Property Management. She arranged for a Quotation using a qualified Tradesman and handled the negotiations with total professionalism and expedience. On a successful negotiation, she then initiated the Works by the Contarctor and provided valuable feed-back as to the details associated with the performance. I would like to thank her for all her present and future efforts regarding thsi event.PositiveResponsiveness, Professionalism
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Lynna Proctor | Property Management Manager | Thames Valley PM
5/5
Sheila from Haart Shepperton is helpful, knowledgeable and patient. although we are just in the early stages of house hunting, Sheila is there with suggestions, ideas and support. in addition to that she has a good sense of humor.
Dear Diane C, Thank you for leaving such great and detailed feedback about your experience with haart Shepperton. Thank you again for your star rating! Regards haart Shepperton (Lettings)
5/5
Normally would not speak to door to door sales person. However Abhishek was very friendly and apologied for any trouble! We briefly spoke about properties avavilbe in area but appreciated his soft approach.
Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Scott Hall (Sales)
4/5
Haart Estate Agents have been excellent throughout the selling process. Scott Hall has been great, he has kept us informed all the way through and been responsive to any queries we have had. Excellent service.
Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Scott Hall (Sales)
5/5
The most incredible Katie Malham at the Shepperton branch definitely impressed me! She's definitely a people person who has the intelligence to be professional at what she does. Every little question has been answered. I can come across as a bit demanding and my requests weren't all-time easy to get done immediately and to my surprise, she managed to make sure that is done precisely and super swift. so, my time by solving problems during my moving time was dealt with precise detail and professional - simplicity, which I haven't found at many Estate agencies for a while. Please never lose that Katie. Thank you for all your help!PositiveResponsiveness, Quality, Professionalism
Dear Oksana, Thank you so much for leaving a review and I am pleased you were happy with my service. Regards Katie
5/5
What a fantastic Haart branch in Shepperton. Used the guys in Lettings department and by a mile they were the best agents I have ever came across. Communication was fantastic as we were updated at every step whilst sorting out our new tenancy! Erin and Fozley were great help and answered every question we had with no hesitation. Will definetely recommend you guys to my friends and family! Thanks a million! .Giedrius & Alison
5/5
Emma and the team were helpful from start to finish . Always on hand to answer any questions throughout purchase .
Thanks so much for your review. Wishing you both all the best of luck in your new home.
5/5
The experience we got dealing with Haart (and specifically Gurdeep Singh) was truly smooth & amazing. This is a bit unusual because neither the search for a house of your liking nor the lettings agents/agencies are as helpful as Gurdeep. We instantly confirmed and were impressed with the excellent level of service and accommodation of our requests. We hope to have a long and a pleasant stay now :)PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Gurdeep Singh (Lettings)
5/5
Gurdeep Singh is a kind wholehearted person, he found me the perfect place in only one day after 3 months of rereach! I can't recommend him enough!
Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Gurdeep Singh (Lettings)
5/5
Although I did not purchase through Haart in the end, I did search many properties with them but unfortunately nothing came through their books. Nonetheless the whole way through they were helpful, polite and never pushed too hard always touching base to update me where needed. I dealt predominately with Abhishek who was pleasant and very nice to deal with. Highly recommend giving them a shout if looking to sell or buy!
Hi Kyle, Thank you for kindly writing me the review, I appreciate your feedback! Best of luck with your onward purchase! Kind regards, Abhishek Joshi, haart Shepperton.
5/5
Very friendly and efficient team! Especially Scott Hall who we personally dealt with and he was informative and honest during the viewings and not pushy at all - thank you! :)PositiveProfessionalism
Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Scott Hall (Sales)
5/5
Very professional service by all at Haart. Helpful and informative through the whole buying process Jay Watson kept me updated every step of the way making the process as easy possible for me. I highly recommend haart.
Dear Mark, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.
5/5
Me and my boyfriend have dealt with Sheila for the purchase of out new home. Shes lovely, knowledgeable and nothing is to much for her! I'd highly recommend anyone to use Sheila for anything house related
Hi Lulu, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thank you again for your star rating! Warmest Regards haart Shepperton
5/5
Katie Malham was very helpful with good knowledge and always answered all my questions. She was very patient and always returned my phone calls. Great at her job.PositiveResponsiveness, Professionalism
Thank you so much for your kind words. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Lynna Proctor | Property Management Manager | Thames Valley PM
5/5
We have been working alongside Katie providing maintenance works to the various properties she manages for Haart. Katie has been very professional, friendly and a delight to work with.PositiveProfessionalism
Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Colin Hickey (Lettings)
5/5
WEVE COMPLETED! Weve collected our keys for our new homes from Sheila and we're so so happy! I'd recommend using haart to buy with and Sheila and her team and lovely and friendly:)
Thank you ever so much for the 5 - Star review you left us. We are happy that you are pleased with our service and wish you all the best for the future. haart sales
5/5
i Had a wonderful experience dealing with Colin Hickey. He was knowledgeable, considerate and always went that extra mile for myself. Without doubt the best agent I have ever dealt with - thanks Colin.
Dear Derek, Thank you for leaving such great and detailed feedback about your experience with haart Shepperton (Lettings). We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
5/5
Scott was a great help whilst i was purchasing my property. Alway answered the phone and quick to get beck to when needed. We very highly recommend him to anyone.
Good Morning, Thank you for taking the time to leave us a review on your experience with haart Shepperton.
5/5
I registered my details with Haart and dealt with Laura. I was impressed by her extremely helpful, friendly and professional level of service. I would definitely recommend Haart to anyone searching for a property.
Thank you for leaving such great and detailed feedback about your experience with haart Shepperton. We hope to be of service to you again in the future. Best wishes, haart Shepperton
5/5
The experience we got dealing with Haart (and specifically Gurdeep Singh) was truly smooth & amazing. This is a bit unusual because neither the search for a house of your liking nor the lettings agents/agencies are as helpful as Gurdeep. We instantly confirmed and were impressed with the excellent level of service and accommodation of our requests. We hope to have a long and a pleasant stay now :)PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Gurdeep Singh (Lettings)
5/5
We’d like to thank Emil for all his help so far. Friendly, helpful and prompt at responding to us, Not like some estate agents who can be a bit too pushy.
Dear James, Thank you for leaving such great and detailed feedback about your experience with haart Shepperton estate agents. We hope to be of service to you again in the future. Best wishes, haart Shepperton
5/5
I’ve dealt with Haart on two occasions: once three years ago and also these last few months. Both times they have been extremely helpful. Stephanie Grant in particular has been amazing. My girlfriend and I are expecting our first child in a few months and Stephanie did all she could to help us in obtaining our dream property; her assistance during what can be a highly-stressful time was invaluable. She, and Haart, have been commendably professional and I would highly recommend their services.
Thank you for leaving such great and detailed feedback about your experience with haart Shepperton. Thank you again for your star rating! Regards haart Shepperton Sales
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: haart, Shepperton won Gold; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.