Trusted Agent profile · Shepperton, Surrey

haart Shepperton reviews

★★★★★ Excellent

518 reviews across 1 platform

11 High Street, Shepperton, Surrey, TW17 9AJ

Part of haart, see every office.

haart's office in Shepperton, Surrey, at 11 High Street, is rated 4.8 out of 5 across 518 reviews on 1 platform, including 518 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of eight awards haart won in 2026.

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4.8 / 5

518

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Shepperton office, from every platform, shown as written. First names only.

5/5

Google

Sheila from Haart estate agents... she went the extra mile . when she came to value our property in Denman Drive she took time to explain the procedures and the dos and donts of what is involved with selling your house. When we decide to proceed with the selling . we will certainly be re-contacting Sheila for further assistance ... Her can do positive attitude.. filled us with confidence to take the Next step and proceed to sell our property ...

Craig · 4 September 2019

Agent replied

Thank you for taking the time to leave us feedback about your experience. We always love to hear from our customers. We wish you all the best and hope to speak to you again in the future. Haart Shepperton SSD

5/5

Google

Curtis has made the buying process a breeze from the start. As first time buyers he's been very helpful and answered all our questions, he even accommodated a viewing the day after boxing day. Thanks for all your help, Matt & Lauren

Matthew · 21 May 2024

Agent replied · 20 June 2024

Dear Matthew. Thank you so much for your comments. Good luck in the new home

5/5

Google

We’d like to thank Emil for all his help so far. Friendly, helpful and prompt at responding to us, Not like some estate agents who can be a bit too pushy.

James · 4 December 2019

Agent replied

Dear James, Thank you for leaving such great and detailed feedback about your experience with haart Shepperton estate agents. We hope to be of service to you again in the future. Best wishes, haart Shepperton

5/5

Google

Scott is very professional and polite. He is not only knowledgable within his field but is always showing willingness. I would highly recommend for anyone in the area!

Kay · 11 October 2020

Agent replied

Good Morning, Thank you for taking the time to leave us a review on your experience with haart Shepperton.

5/5

Google

This is the second time Stephanie has helped us find a property, and it is perfect. Stephanie is always spot on and very efficient with no hassles. Thank you very much

Anja · 4 October 2019

Agent replied

Hi Anja, thank you for taking the time to leave a review for us at haart Shepperton (Lettings). We're happy we could meet your expectations! We look forward to your next visit! Take care!

5/5

Google

I hade a great interaction yesterday with Tiya Dabee from Hart Shepperton who was very professional and she had answers for all my questions. Thr most kind and friendly estate agent, I will definitely work with her again as for sure, as she is a person who you can trust.

Marian · 28 April 2025

5/5

Google

Paige has been brilliant throughout the entire rental process, always so cheerful and helpful as well as responding quickly to any questions we had. Would 100% reccomend Haart!

Kirsten · 30 July 2020

Agent replied · 30 July 2023

Dear Kirsten, Thank you for leaving such great and detailed feedback about your experience with haart Shepperton (Lettings) estate agents. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

5/5

Google

We just bought our first first with haart. Had a great experience from start to finish, we always dealt with Sheila and shes great. I'd recommend her to anyone

Sophie · 10 March 2020

Agent replied

Thank you ever so much for the 5 - Star review you left us. We are happy that you are pleased with our service and wish you all the best for the future. haart sales

1/5

Google

I have been trying to call the shepperton branch for 7 days straight now. About 5 times a day. NO answer. They won't reply back to my email either. All I want to know is a simple question about a property. They were even left with an urgent message from another branch ( the other branch actually picked up my call ) and they still haven't called back.

Tommy · 25 July 2024

5/5

Google

Paige has been brilliant throughout the entire rental process, always so cheerful and helpful as well as responding quickly to any questions we had. Would 100% reccomend Haart!

Kls27x · 9 February 2020

Agent replied

Dear Kirsten, Thank you for leaving such great and detailed feedback about your experience with haart Shepperton (Lettings) estate agents. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

5/5

Google

It's been a pleasant experience renting with Haart in Shepperton. Our main contact was Holly Uddin who was so helpful and prompt in dealing with our concerns. Its a shame we had to move with a different agent but that was only to get a bigger property but we would sure recommend Haart over and over again. Thank you Holly Thank you Haart

Jay · 30 June 2018

5/5

Google

Gurdeep Singh was very good and helpful and made renting my first place a good experiencePositiveProfessionalism

Mohammed · 21 June 2022

Agent replied · 20 June 2024

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Gurdeep Singh (Lettings)

5/5

Google

Very efficient and great service, many thanks to Gurdeep, would recommend to friends & family!

Barry · 30 July 2022

Agent replied

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Gurdeep Singh (Lettings)

5/5

Google

It's been a pleasant experience renting with Haart in Shepperton. Our main contact was Holly Uddin who was so helpful and prompt in dealing with our concerns. Its a shame we had to move with a different agent but that was only to get a bigger property but we would sure recommend Haart over and over again. Thank you Holly Thank you Haart

Jay · 3 November 2017

1/5

Google

I could give negative star if it is possible. The Property management team is one of the worst team that I have encountered. The repairs of the property was never addressed, no response to any of the follow up mails and always promise to call back but never works. We gave our notice to vacate the property on October 16th and did not receive any acknowldegment. We have to give to two months notice but wanted to check if we can give one month notice if we can find an alternative tenant who could take possession from us. I called them on 18th and they said they will call me back and I'm yet to receive a call back. I have sent three follow up emails with no response and I have tried calling them numerous times with no luck. The website provides the details on the escalation matrix but no contact details available anywhere whatsoever. I have never seen such a worst service.

Dheepa · 31 October 2023

5/5

Google

Really helpful and quick at responding to emails and queries. Would recommend using Haart. Nick and Nadine were especially helpful throughout the purchase of our house.

Larissa · 25 March 2020

Agent replied

Dear Larissa Tilley, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Thank you again for your star rating! Regards haart Shepperton

1/5

Google

The only thing that is more frustrating than appalling levels of response when addressing issues within a rental property is the idea (and likelihood) that the landlord is none the wiser on the matter! Call backs missed, requests to raise a complaint ignored, property issues no nearer to resolution some 80 days later. It begs the question what responsibility Haart has to their tenants and landlords? Dissatisfied to say the least!

Alex · 21 April 2024

5/5

Google

Holly has been a fantastic help to me. She is professional, clear and concise with answers to my queries. Would highly recommend Haarts. Thank you all so much.

Sue · 8 March 2019

Agent replied

Thank you for leaving such great and detailed feedback about your experience with haart Shepperton. We hope to be of service to you again in the future. Best wishes, haart Shepperton

5/5

Google

We recently moved to a beautiful house which is assisted by Gurdeep Singh from the beginning to the end he was really nice and responsive at all the time and especially speeding the process very quickly. I’m very thankful to Gurdeep Singh for gave us wonderful assistance and haart lettings I hope this house will give us new experiences.PositiveResponsiveness, Quality, Professionalism, Value

Venkateswarareddy · 21 June 2022

Agent replied · 20 June 2024

Thank you for taking the time to leave such positive feedback. We wish you all the best moving forward. Kind Regards Gurdeep Singh(Lettings)

5/5

Google

Great professional, always able to reply on time when needed . Thank you Joanne KettlePositiveResponsiveness, Quality, Professionalism

Fabiana · 10 January 2022

Agent replied · 30 July 2023

Thank you so much for your review. We pride ourselves on going the extra mile and I'm pleased we were able to exceed your expectations. We look forward to assisting you again in the future. Kind regards, Shakeerah Chowdhary-Bell | Property Management Manager | Thames Valley PM

5/5

Google

Outstanding service from your estate agent Fozley, what pleasure to work with such a gentleman. He has been very helpful throughout the months and has really given me a great future to work with. I will definitely recommend Fozley at Haart to my friends and family. Thank you for making a great impact helping me with my needs on my future!

Beckie · 3 November 2017

5/5

Google

Steven and Matt at Haart supported us with the purchase of our first home, they were professional, quick to respond and always there to help!

Sofia · 20 November 2024

Agent replied · 11 December 2024

Dear Sofia, thank you so much for taking the time to write this positive review. Kind regards, Matthew Hill

5/5

Google

Gold star for Matt, go to the top of the class. Very pleased, with making our sale as smooth as was humanly possible. I would have no hesitation to back again.

R1 · 3 August 2024

Agent replied · 24 August 2024

Thank you for taking your time to write this positive review, much appreciated. I'm glad that you are happy with the service you have received. Kind regards, Matthew Hill

5/5

Google

Highly recommend Scott Hall, he valued my parents house found a buyer quickly and we’ve just exchanged, so happy days! Gave Scott a bit of a hard time only cos I’m inpatient but he was fab! He really is on your side and does everything he can to help. So thank you Scott:-)

Claire · 10 November 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about haart Shepperton

How many reviews does haart Shepperton have?

haart's Shepperton office has 518 reviews across 1 platform: 518 on Google.

What is haart Shepperton's rating?

haart Shepperton is rated 4.8 out of 5 across all 518 reviews, and 4.8 out of 5 on Google from 518 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Shepperton won Gold; haart, Wembley won Platinum; haart, Lincoln won Platinum; haart, Doncaster won Platinum; haart, Bury St Edmunds won Platinum; haart, Clacton On Sea won Platinum; haart, Dartford won Platinum; haart, Romford won Platinum.

Where is haart's Shepperton office?

haart Shepperton, 11 High Street, Shepperton, Surrey, TW17 9AJ.

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