Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI choose to sell my house through Whitehornes Estate Agents as I had heard excellent reviews in many areas of Sheffield, especially S8. I was not disappointed as they helped achieve beyond my asking price, handled all the viewings and any queries very professionally. They were always easy to talk to which made my sale must less stressful.PositiveResponsiveness, Quality, Professionalism, Value
Thomas · 20 June 2021
Agent replied · 19 June 2024
Thanks for the great feedback Thomas. It was an absolute pleasure selling your house for you.
★★★★★ 5/5
GoogleWe recently bought and sold our house through Whitehornes who have been great from start to finish!
Despite the housing market being all over the place Kerry Sanderson looking after us and she was a star. From the moment she made contact she was extremely professional, knowledgeable and most of all patient! It's fair to say without her expertise and persistence we wouldn't have sold or bought our new house - Thank you for everything.
Oliver · 20 June 2023
★★★★★ 5/5
GoogleFrom the first contact, we were very happy with the service. We felt supported and helped throughout the stressful process.
Laura · 25 September 2024
Agent replied · 22 January 2025
Thanks Laura. We are so glad we were able to help you and make a tricky process more bearable.
★★★★★ 5/5
FacebookFabulous service on a recent purchase - Caroline and her team kept me informed along the way
Debra · 17 August 2018
Agent replied · 19 June 2024
Thanks for the great feedback Debra! Good luck in your new home. 😃
★★★★★ 1/5
Googleits worst mannerless estate agents never use them
Sam · 16 January 2026
★★★★★ 5/5
GooglePositive experience. First sale fell through due to prospective purchasers messing about and generally being uncommunicative as they'd stretched themselves too far. But Whitehornes relisted the property and we achieved the same price. Their digital presence is better than the other agents at present in Sheffield and they know how to leverage that in gaining interest from buyers. They basically work hard to make their commission and I never felt like I was being ignored unlike the conveyancers/solicitors who took an age to respond.PositiveProfessionalism
Frank · 25 August 2022
★★★★★ 5/5
GoogleAndy and his team are superb. Would never use another Sheffield agent
David · 20 June 2020
Agent replied · 19 June 2024
Thanks Dave!
★★★★★ 5/5
GoogleWe had a really challenge time trying to buy our house and Caroline Duke at Whitehorns Banner was amazing keeping everyone in the loop and chasing various contacts to keep us all updated and trying to move things along.
Belinda · 20 June 2021
★★★★★ 5/5
GoogleExcellent staff Efficient, professional and approachable. Able to ring & have questions answered & explained. Also regular updates, even if there wasn't anything specific to report, so we didn't feel we'd been forgotten!
Sue · 11 April 2025
★★★★★ 5/5
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ẞøbèr · 19 May 2023
★★★★★ 5/5
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Soobal · 24 February 2022
★★★★★ 5/5
GoogleGreat customer services and would recommend to anyone using the company
Paul · 21 October 2024
Agent replied · 22 January 2025
We appreciate your feedback Paul. All the best.
★★★★★ 1/5
GoogleEnquired about viewing a flat on a Tuesday. Was told they'd check with the seller and get back to me. Called a further four times over the next week or so. Every time told someone would get back to me.
Finally, 10 days after first enquiry I was offered a viewing the next day (less then 24hrs notice) which I couldn't attend due to a plans already made. Was then told that was only chance to view as offers would be closing by Monday! Complete waste of time. No apology for time taken or number of times I had to call.
Maybe this was the sellers fault for not giving a viewing (I don't know). But as a buyer I would think twice about viewing anything offered through this agent based on this experience, unless you like making calls for days on end. As a seller I would be concerned about the apparent inability to arrange even a simple viewing in a timely manner.NegativeResponsiveness
TLG · 25 August 2021
★★★★★ 5/5
GoogleAbsolutely fantastic service from start to finish. Would highly recommend
Uncle · 25 September 2024
Agent replied · 22 January 2025
Very much appreciated. Best regards.
★★★★★ 5/5
GoogleGreat job by Andy, Kerry and the team. Highly recommended.
Neal · 22 November 2023
★★★★★ 5/5
GoogleExcellent service from start to finish quick and efficient sale for my property definitely reccomend whitehornes 5 🌟 stars …
Lisa · 10 June 2025
★★★★★ 5/5
FacebookAndy and the team at Whitehornes have been absolutely fantastic with both the sales and the letting services they provide, fantastic customer service, friendly, great value, helpful and nothing is ever too much trouble... Keep up the good work Brilliant.....
Russell · 9 October 2014
★★★★★ 5/5
GoogleGreat experience both selling and buying. A pretty smooth experience, no easy feat in buying and selling houses! I had multiple viewers through the door quickly, mostly in good positions to proceed and achieved the price I needed both from a sale and purchase perspective."
Zoe · 20 June 2021
Agent replied · 19 June 2024
Thank you Zoe for your positive feedback.
★★★★★ 5/5
GoogleJust a great, helpful, responsive and professional estate agent - thank you !
Ann · 10 August 2025
★★★★★ 5/5
GoogleWhitehornes have been brilliant at every stage of selling. Both myself and my husband sold properties with Whitehornes this year and both had a great experience. The property was well advertised and had plenty of viewings quickly, I had accepted an offer within less a week. Kerry in particular went above and beyond, and was extremely responsive, professional and patient throughout the conveyancing process. Would 100% recommend.PositiveResponsiveness, Quality, Professionalism, Value
Hannah · 20 June 2022
★★★★★ 1/5
GoogleDO NOT USE THESE ESTATE AGENTS never get back to you mess you about with appointment send you to view houses turn up to be greeted by the seller who is rude saying she not been inform of this viewing we been mess about from day one cost us 900 pound then pull out at last min we waited 3 month for all this to go though for the estate agent to say well this is life and these thing happen so please do not use these people to sell or buy houses FROM
Kelly · 20 June 2020
★★★★★ 5/5
GoogleReally pleased, would highly recommend
John · 25 September 2024
Agent replied · 22 January 2025
Thank you John. All the best.
★★★★★ 1/5
FacebookBuyer avoid .. most of the property information ( year leases , services charges , ground rent ) provided incorrect and resist to verify information with the seller even the buyer or someone would like to make offer raise the concern.
Ethan · 15 December 2021
Agent replied · 19 June 2024
Your feedback is appreciated.
★★★★★ 1/5
GoogleI used Whitehornes as a letting and managing agent for my house. I wouldn't use them again even to just find tenants. The maintenance guys are useless. Removing leaves from an easy to access blocked gutter proved too difficult and they charged 40% more than a local gutter cleaning service. Markups on replacement white goods were 100% (i.e. double) over the retail price for substandard items with no documentation.
Callum · 20 June 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.