Trusted Agent profile · Sheffield

Whitehornes Sheffield reviews

4.3

★★★★★ Great

196 reviews across 3 platforms

952 Ecclesall Road, Sheffield, S11 8TR

Whitehornes's office in Sheffield, at 952 Ecclesall Road, is rated 4.3 out of 5 across 196 reviews on three platforms, including 158 Google reviews rated 4.3.

Google logo

4.3 / 5

158

Reviews on Google

This office

Facebook logo

4.1 / 5

35

Reviews on Facebook

Business-wide

Trustpilot logo

3

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Sheffield office, from every platform, shown as written. First names only.

5/5

Google

I choose to sell my house through Whitehornes Estate Agents as I had heard excellent reviews in many areas of Sheffield, especially S8. I was not disappointed as they helped achieve beyond my asking price, handled all the viewings and any queries very professionally. They were always easy to talk to which made my sale must less stressful.PositiveResponsiveness, Quality, Professionalism, Value

Thomas · 20 June 2021

Agent replied · 19 June 2024

Thanks for the great feedback Thomas. It was an absolute pleasure selling your house for you.

5/5

Google

We recently bought and sold our house through Whitehornes who have been great from start to finish! Despite the housing market being all over the place Kerry Sanderson looking after us and she was a star. From the moment she made contact she was extremely professional, knowledgeable and most of all patient! It's fair to say without her expertise and persistence we wouldn't have sold or bought our new house - Thank you for everything.

Oliver · 20 June 2023

5/5

Google

From the first contact, we were very happy with the service. We felt supported and helped throughout the stressful process.

Laura · 25 September 2024

Agent replied · 22 January 2025

Thanks Laura. We are so glad we were able to help you and make a tricky process more bearable.

5/5

Facebook

Fabulous service on a recent purchase - Caroline and her team kept me informed along the way

Debra · 17 August 2018

Agent replied · 19 June 2024

Thanks for the great feedback Debra! Good luck in your new home. 😃

1/5

Google

its worst mannerless estate agents never use them

Sam · 16 January 2026

5/5

Google

Positive experience. First sale fell through due to prospective purchasers messing about and generally being uncommunicative as they'd stretched themselves too far. But Whitehornes relisted the property and we achieved the same price. Their digital presence is better than the other agents at present in Sheffield and they know how to leverage that in gaining interest from buyers. They basically work hard to make their commission and I never felt like I was being ignored unlike the conveyancers/solicitors who took an age to respond.PositiveProfessionalism

Frank · 25 August 2022

5/5

Google

Andy and his team are superb. Would never use another Sheffield agent

David · 20 June 2020

Agent replied · 19 June 2024

Thanks Dave!

5/5

Google

We had a really challenge time trying to buy our house and Caroline Duke at Whitehorns Banner was amazing keeping everyone in the loop and chasing various contacts to keep us all updated and trying to move things along.

Belinda · 20 June 2021

5/5

Google

Excellent staff Efficient, professional and approachable. Able to ring & have questions answered & explained. Also regular updates, even if there wasn't anything specific to report, so we didn't feel we'd been forgotten!

Sue · 11 April 2025

5/5

Facebook

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5/5

Facebook

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Soobal · 24 February 2022

5/5

Google

Great customer services and would recommend to anyone using the company

Paul · 21 October 2024

Agent replied · 22 January 2025

We appreciate your feedback Paul. All the best.

1/5

Google

Enquired about viewing a flat on a Tuesday. Was told they'd check with the seller and get back to me. Called a further four times over the next week or so. Every time told someone would get back to me. Finally, 10 days after first enquiry I was offered a viewing the next day (less then 24hrs notice) which I couldn't attend due to a plans already made. Was then told that was only chance to view as offers would be closing by Monday! Complete waste of time. No apology for time taken or number of times I had to call. Maybe this was the sellers fault for not giving a viewing (I don't know). But as a buyer I would think twice about viewing anything offered through this agent based on this experience, unless you like making calls for days on end. As a seller I would be concerned about the apparent inability to arrange even a simple viewing in a timely manner.NegativeResponsiveness

TLG · 25 August 2021

5/5

Google

Absolutely fantastic service from start to finish. Would highly recommend

Uncle · 25 September 2024

Agent replied · 22 January 2025

Very much appreciated. Best regards.

5/5

Google

Great job by Andy, Kerry and the team. Highly recommended.

Neal · 22 November 2023

5/5

Google

Excellent service from start to finish quick and efficient sale for my property definitely reccomend whitehornes 5 🌟 stars …

Lisa · 10 June 2025

5/5

Facebook

Andy and the team at Whitehornes have been absolutely fantastic with both the sales and the letting services they provide, fantastic customer service, friendly, great value, helpful and nothing is ever too much trouble... Keep up the good work Brilliant.....

Russell · 9 October 2014

5/5

Google

Great experience both selling and buying. A pretty smooth experience, no easy feat in buying and selling houses! I had multiple viewers through the door quickly, mostly in good positions to proceed and achieved the price I needed both from a sale and purchase perspective."

Zoe · 20 June 2021

Agent replied · 19 June 2024

Thank you Zoe for your positive feedback.

5/5

Google

Just a great, helpful, responsive and professional estate agent - thank you !

Ann · 10 August 2025

5/5

Google

Whitehornes have been brilliant at every stage of selling. Both myself and my husband sold properties with Whitehornes this year and both had a great experience. The property was well advertised and had plenty of viewings quickly, I had accepted an offer within less a week. Kerry in particular went above and beyond, and was extremely responsive, professional and patient throughout the conveyancing process. Would 100% recommend.PositiveResponsiveness, Quality, Professionalism, Value

Hannah · 20 June 2022

1/5

Google

DO NOT USE THESE ESTATE AGENTS never get back to you mess you about with appointment send you to view houses turn up to be greeted by the seller who is rude saying she not been inform of this viewing we been mess about from day one cost us 900 pound then pull out at last min we waited 3 month for all this to go though for the estate agent to say well this is life and these thing happen so please do not use these people to sell or buy houses FROM

Kelly · 20 June 2020

5/5

Google

Really pleased, would highly recommend

John · 25 September 2024

Agent replied · 22 January 2025

Thank you John. All the best.

1/5

Facebook

Buyer avoid .. most of the property information ( year leases , services charges , ground rent ) provided incorrect and resist to verify information with the seller even the buyer or someone would like to make offer raise the concern.

Ethan · 15 December 2021

Agent replied · 19 June 2024

Your feedback is appreciated.

1/5

Google

I used Whitehornes as a letting and managing agent for my house. I wouldn't use them again even to just find tenants. The maintenance guys are useless. Removing leaves from an easy to access blocked gutter proved too difficult and they charged 40% more than a local gutter cleaning service. Markups on replacement white goods were 100% (i.e. double) over the retail price for substandard items with no documentation.

Callum · 20 June 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Whitehornes's Google reviews

Questions about Whitehornes Sheffield

How many reviews does Whitehornes Sheffield have?

Whitehornes's Sheffield office has 196 reviews across three platforms: 158 on Google, 35 on Facebook (across the whole business), 3 on Trustpilot (across the whole business).

What is Whitehornes Sheffield's rating?

Whitehornes Sheffield is rated 4.3 out of 5 across all 196 reviews, and 4.3 out of 5 on Google from 158 reviews.

Where is Whitehornes's Sheffield office?

Whitehornes Sheffield, 952 Ecclesall Road, Sheffield, S11 8TR.

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