Trusted Agent profile Β· Sheffield

Spencer The Estate Agent Sheffield reviews

β˜…β˜…β˜…β˜…β˜… Excellent

367 reviews across 1 platform

469 Ecclesall Road, Sheffield, S11 8PP

Spencer The Estate Agent's office in Sheffield, at 469 Ecclesall Road, is rated 4.7 out of 5 across 367 reviews on 1 platform, including 367 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.

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4.7 / 5

367

Reviews on Google

This office

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Awards

The Trusted Agent 2026 results for Spencer The Estate Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sheffield office, from every platform, shown as written. First names only.

5/5

Google

Fantastic experience dealing with Meg and the Team at Spencers as a Buyer. Professional, Prompt, Friendly and nothing is too much trouble. Can't recommend them highly enough.

Judith Β· 16 December 2025

Agent replied Β· 16 April 2026

Thank you so much! ☺️

5/5

Google

The whole team and particularly Meg were brilliant and showed extreme stamina to get our sale over the line - thank you!

Oliver Β· 27 June 2024

Agent replied Β· 26 August 2024

Thank you Oliver πŸ’ͺ🏻 …

5/5

Google

Lizzie is an absolute asset to Spencers, she was a constant throughtout a recently BTL flat purchase which went on for rather a lot longer than we all antisipated. Lizzie was always positive and helpful and her response time is seond to none, Virtul bunch of flowers for you Lizzie, THANK YOUPositiveResponsiveness

Rachael Β· 12 January 2022

Agent replied Β· 15 June 2024

Thanks Rachael! πŸ€— …

5/5

Google

Lizzie Baker was my main contact. She was excellent and communication was fantastic. From start to finish the whole process of selling the property was amazing. Good negotiating with the purchaser too. Was very happy.

Ashley Β· 19 September 2023

Agent replied Β· 15 June 2024

Thank you Ashley 😊 …

5/5

Google

Professional outfit, as a buyer I very much appreciated how proactive Meg and team were at driving the sale forward. I hope to come back for more business.

George Β· 16 February 2024

Agent replied Β· 15 June 2024

Thank you George - we hope you come back too πŸ€— …

5/5

Google

Meg was extremely friendly, helpful and quick to deal with any queries/outstanding issues on the purchase of our first home, making the whole process a lot more stress free than you'd expect! Definitely would recommend. Thanks very much.

Hannah Β· 16 June 2023

Agent replied Β· 15 June 2024

Thank you Hannah! Congratulations on your first home. πŸ€— …

1/5

Google

I had scheduled a viewing with Spencer for the 30th of October with the intention to purchase. Living near London, I drove up on the 29th of October and stayed overnight to attend the viewing on the following day. However, to my disppointment, I received a call from Spencer on the morning of the 30th, informing me that the property had already been sold. This is highly unprofessional. They should have conducted all prearranged viewings before finalising a sale. This situation caused significant inconvenience for me, considering I drove for nearly four hours and stayed overnight. Given this experience, I am uncertain about using Spencer's services for buying, or selling in the future, and I would encourage other potential vendors or buyers to carefully consider using Spencer.

Long Β· 18 November 2023

Agent replied Β· 15 June 2024

Sorry to hear this - unfortunately, acceptance of an offer is an instruction from a seller. We understand your frustration and wish you all the best in your search.

5/5

Google

Rented from Spencers for 3.5 years. Friendly staff - thank you Lynn & Amelia. Always responded quickly and efficiently to any queries and were very accomodating to my personal circumstances. 5 stars πŸ‘β˜ΊοΈ …

Joey Β· 19 September 2023

Agent replied Β· 15 June 2024

Thank you Joey! Well done team! 😊 …

5/5

Google

Great experience with Spencer's as a tenant. Friendly staff (special shout out to Amelia), quick responses on any questions we had, and a smooth process moving in and out of the property. Highly recommend them!

Alex Β· 20 August 2023

Agent replied Β· 15 June 2024

Well done Amelia! Thank you Alex. 😊 …

5/5

Google

My experience with Spencer has been absolutely superb. Meg Hudson was an absolute delight to work with, she was lovely to speak to, professional, quick at responding and good at chasing the solicitors. She was everything we wanted and more. Thanks a lot Meg.PositiveResponsiveness, Quality, Professionalism, Value

Robert Β· 16 June 2022

Agent replied Β· 15 June 2024

Well done Meg! And thank you! πŸ€— …

5/5

Google

Having recently sold a property through Spencer Estate Agents. We were extremely impressed with their professionalism in handling all aspects of the sale to a very satisfactory and swift conclusion. We are so pleased we chose them. A big thank you to everyone involved, especially Lizzie. We would definitely recommend Spencers. Thank you so much! Jean, Tracey, Shirley and Tony

Mark Β· 17 June 2019

Agent replied Β· 15 June 2024

Thanks so much 😘 …

5/5

Google

We have been very happy with the way Spencer's handle everything they have done for us since we started work with them in 2013

Geoffrey Β· 16 December 2025

Agent replied Β· 16 April 2026

Thank you Geoffrey πŸ₯° …

5/5

Google

When it came to selling our property we simply choose the nearest one. Unfortunately that didn't work out. In the meantime we had viewed a property to buy through Spencers. Lizzie showed us around and proved very knowledgeable about the flat and the block. We looked at other flats in the same block through other agents who were unaware of information Lizzie had given us. In the end we decided the location wasn't right for us. But we were impressed with Lizzie and changed to Spencers for our sale. They found a buyer on the first day of viewing. We also ended up buying a flat through Spencers. The whole team were brilliant at helping us through what became a complicated process. We completed 5 months ago and are now using Spencers again to sell a relatives house. If only all estate agents were as professional.

Richard Β· 19 September 2023

Agent replied Β· 15 June 2024

What a wonderful review! Thanks so much. πŸ€— …

5/5

Google

Very positive experience with Meg at Spencers - clear communication, helpful, friendly and would definitely recommend.

John Β· 16 February 2026

Agent replied Β· 16 April 2026

Thank you John! 😍 …

1/5

Google

I was going to leave a better review but seen as they’re attempting to take a huge amount of our deposit I’ll be totally honest. Throughout the year we’ve had many problems with the property including leaky ceiling which took a number of weeks to get fixed. A problem with black mould which they attempted to blame on one of the tenants for (there was a missing brick). A mouse problem aswell which we were blamed for without them even coming to assess the property (they’re still there). In general we all felt as if we were a low priority as the attitudes of staff which I won’t name was dismissive and lacklustre. Be careful if you are a student using this estate agents as they think they can get away with low levels of care, effort and decorum.

Jordan Β· 20 August 2023

Agent replied Β· 15 June 2024

Hi, it is a shame you have decided to write a review rather than speaking to us beforehand. We work on behalf of the landlord and it is our duty of care to troubleshoot any issues that have been raised before sending out contractors. This was highlighted to you when you collected the keys. The deposit deduction is decided by the landlord based on the condition of the property at the end of the tenancy. The property needed cleaning throughout, including the oven. There were also various items left, including a full drumkit in the cellar and a punch bag in the living room. You were given an opportunity to collect these before you were charged for removal. All of the problems that you have had in the property have been dealt with promptly and accordingly. The leak into the ceiling was caused by a leaking shower and toilet, the contractor was instructed but this was delayed as they were not able to reach you for access. Once arranged, the issues were resolved, although I understand that they needed to go back to revisit after the initial fix. The black mould was due to condensation from a lack of heating and ventilating and the bed being pushed up against the wall. Our team advised you on how to resolve this issue and we had no further updates from yourselves. We are unaware of any issues with a missing brick. With regards to the vermin, mice are attracted to items of food being left out. As it was noted that food items we present during visits to the property, you were advised to first clean and let us know if the issue persists.

5/5

Google

A really outstanding service from initial dealings with Chris and his valuation (the valuation and price achieved was significantly higher than I had expected), through to superbly organised accompanied viewings (all the team) and Lizzie's brilliant negotiation, advise and management of the process right through to completion day. I've bought and sold an unusually large number of homes (due to a job requiring lots of moves) and I have dealt with a significant number of estate agents, but Spencers far exceeded my expectations and previous experiences!!

Christopher Β· 20 August 2023

Agent replied Β· 15 June 2024

WOW! Thank you! Well done Team! 😊 …

5/5

Google

Lizzie and the team were excellent at communicating with and supporting me during an extremely busy market period and a somewhat difficult conveyancing process. Not sure I would have received the same level of service from any other agent anywhere elsePositiveResponsiveness, Quality, Professionalism, Value

Gareth Β· 16 June 2022

Agent replied Β· 15 June 2024

Thanks so much Gareth πŸ€— …

1/5

Google

Lettings: Unfortunately Spencer's lettings team are very good at getting the letter agreed but not at ongoing rental management. Every repair will be require a couple of months of chasing, and will be completed with the cheapest possible solution, resulting in serious damage that could have been avoidable. I'd recommend any landlord to seriously consider other options for the sake of their property.

Colin Β· 27 July 2024

Agent replied Β· 26 August 2024

We have on file that you moved out of a property over 12 months ago? Our landlord oversees the maintenance in the property where you lived and always does his best to keep tenants happy. Hopefully you found somewhere more modern to live to suit your needs.

5/5

Google

We worked with Meg Hudson at Spencer’s who was really helpful throughout the process of buying our first home. She was responsive and helpful throughout the process.

Sophie Β· 18 November 2023

Agent replied Β· 15 June 2024

Thank you Sophie 😍 …

5/5

Google

- very personal customer support - the staff are super reliable and helpful - no question or request is too small

Birgit Β· 16 December 2025

Agent replied Β· 16 April 2026

Thank you πŸ™ …

5/5

Google

I would highly recommend using Spencers. Excellent service throughout the whole process. We had a bad experience using an online agent that culminated in our first sale falling through. Spencer's got our property back on the market quickly and sold within two weeks (for more money too). The agents know the local market in Sheffield, they are easy to contact and they are proactive in completing actions agreed. Competent and professional, exactly what you need in the highly stressful process of selling a house.

Alex Β· 16 June 2023

Agent replied Β· 15 June 2024

Thanks so much for coming to us Alex πŸ€— …

5/5

Google

Spencers helped with the sale of my property on Tylney Road Sheffield. They were fantastic from start to finish. We achieved the price we needed for our sale. They resold our property within a couple of days achieving the same price after the initially buyer pulled out. They kept me regularly updated throughout. I believe their price point is fair and offers good value especially given the quality of the service provided. I wouldn't hesitate to recommend them to anyone looking to sell a property (which I have already done). Thank you for everything.

Anonymous Β· 16 June 2023

Agent replied Β· 15 June 2024

Thank you so much. ☺️

5/5

Google

We recently used Spencer after speaking to a few other agents in the area. Spencer didn't feel like a regular estate agent and we have since been recommending them to anyone thinking about selling their property. The team helped us negotate the sale of our house and also the purchase of our forever home. From the initial contact and valuation with Chris, and then onto arranging wonderful photography to the end sale, the entire team have been brilliant. Our negotiator Lizzie, have been particularly incredible throughout by going above and beyond with clear, concise and down to earth advice through the buying and selling. Lizzie helped us navigate a few tricky hoops and potential pitfalls with her professionalism, knowledge, experience and thoughtfulness throughout whilst maintaining a robust line of communication for everyone involved in the process. We would not hesitate to use the Spencer team again!

Andy Β· 16 June 2023

Agent replied Β· 15 June 2024

Thanks so much! This is wonderful! Well done Lizzie! X

5/5

Google

Amazing Experience from start to finish Lizzie, Meg and the Spencer’s Team were great. Would highly recommend. Thankyou!

Holly Β· 16 December 2025

Agent replied Β· 16 April 2026

Thanks Holly! 😍 …

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Questions about Spencer The Estate Agent Sheffield

Has Spencer The Estate Agent won any awards?

Yes. In The Trusted Agent 2026 awards: Spencer The Estate Agent, Sheffield won Gold.

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Tell us what you need and we'll put you in touch. Spencer The Estate Agent hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Sheffield.

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