Spencer The Estate Agent Sheffield reviews

★★★★★ 1/5

Google

I'm writing this review in an attempt to stop any prospective renters sharing our misfortune. Our experience renting a property in Sheffield from Spencers has been very frustrating and landlord favoured. A leak in the bathroom which was reported promptly took over 8 weeks to be resolved, during which time we had to consistently chase for a plumber to attend. We ended up having to isolate our water supply to the bathroom and paying an extra ~£150 in wasted water bills. The landlord has offered us £35 in compensation, provided incorrect maths to justify it and is refusing to acknowledge his poor calculation skills. I dread to think what it will be like when we try to get our deposit back. The staff are friendly enough, but you will not have any joy if something goes wrong during your tenancy and the burden will be on you to chase them to get any issues addressed. I would advise going elsewhere.

Ed · 16 March 2026

★★★★★ 5/5

Google

Spencer was the estate agent for our house purchase. The initial conversations with the team were good and clear. When it came to the nitty-gritty of the purchase process Lizzie Baker was simply amazing - especially through a stressful journey. She was helpful, gave salient advice, and was professional throughout. The main issue we encountered with the purchase was with our rubbish solicitors and also with Spencer's customer - the seller - being unable to take responsibility for: lack of building control; providing false information on the PIF about work having taken place; denying work had been done; providing false information from builders; unable to explain who had lined her fireplace chimney (subsequently found out to be incompetently done, dangerous, which we then had relined); any building work she had done had dangerous electrical issues (oven, extractor and hob wired to a melting double socket, no correct fire rated downlights, ring splits, multiple circuits on one breaker and a very outdated fuse board (which she saw no issue with despite herself haggling for money off on her onward purchase for the same thing); an incorrectly converted basement section of the kitchen including a supporting wall knocked down all denied, which we knew would have to be redone) and also denying that there was a problem with the hot water tank which continued to leak after purchase (amongst other things). Ironically, in her review of Spencers the seller made mention of Spencers being helpful "explaining things to her buyers". The seller was an awful person, who thought she was right all the time, had no insight, was rude and then resorted to pressure tactics to get around a reduction in price or acknowledge real issues (despite being a Uni Professor who had authored a book on Politeness!). She also lied about having offered on an onwards purchase and then when she did she was a in a pressured time trap of her own making that she then pushed onto us, as was was never going to admit or resolve building control or other issues that anyone's survey would have picked up. Everything was a "maintaince issue", rather than a major issue, was her pressure tactic. As we actually wanted the house, and knew the actual state of things we proceeded, (nothing to do, as the seller thought, due to Spencer's handling of it or because the seller was right/we were wrong/she thought she had resolved). Spencers were good at communicating with us, even when we had to politely inform the seller that she was lying and also denying any problems that had been reported by third party tradespeople. Spencers (and Lizzie's) friendly approach and actually treating us as people made all the difference during a stressful purchase. The whole team were responsive and good at communicating.

James · 16 December 2025

★★★★★ 5/5

Google

5* can't recommend enough. Meg was amazing from start to finish, as a first time buyer the process is daunting but Meg made it so easy. Meg was always quick to respond with any questions I had. After being let down by a mortgage advisor, Meg recommended me an amazing mortgage advisor who I've since reused to renew. Every member of staff when phoning that I spoke to was so friendly and more than welcoming. Would definitely use again :) x

Roseanna · 16 December 2025

★★★★★ 5/5

Google

I recommend Spencers unreservedly. The entire team was professional, committed and effective. My main contact was Lizzie, but everyone, from Olivia's evaluation onwards, was excellent. Not only did they ensure my house sale, but they were compassionate and human throughout the whole process, especially when things were stressful (not always the case from other agents). If you're selling in Sheffield and surrounds, you'd do well to choose this team.

Rowena · 16 January 2026

★★★★★ 5/5

Google

The team at Spencers made the whole process of selling our house run really smoothly. From the first valuation appointment to handing over the keys we received a very professional but personable service. They handled all our viewings and we got excellent feedback and lots of offers. Hoping we don’t move again but if we do, we would use Spencer’s again.

Rachael · 16 February 2026

★★★★★ 5/5

Google

Just a quick review to say how fabulous the team at Spencers were in our recent sale. During the process we felt that our agents were really pushing things along to get to completion. Nicola, Lizzie and the team we great and I wouldn’t recommend anyone else. Thank you all 👏🏻👏🏻👏🏻👏🏻 …

Scott · 16 December 2025

★★★★★ 5/5

Google

Spencer’s made the purchase of our new home virtually seamless. Communication from Lizzie was excellent right through to completion. If my partner and I decide to move in future we would consider Spencer’s as a first option for the sale of our house (and for our next purchase). Highly recommended.

Liam · 16 December 2025

★★★★★ 5/5

Google

Hi there, we had a great experience with Spencers Eccie Road Sheffield. We dealt with Meg Hudson. Even though we were the buyers of the property she was very proactive and chased up both solicitors on our behalf when she felt that things were stalling. As well as that she was always happy to show us around again and even to helped us get the carpet fitters in to measure up before we took possession of the property. We had such a good experience that we will be using Spencers to find tenants for our property now. I highly recommend this agent and especially Meg Hudson.

Anita · 26 October 2024

★★★★★ 5/5

Google

We can’t thank Meg and the team enough for all they did for us in the sale of our house. They were efficient and always responsive to every enquiry or call. We would certainly recommend Spencer’s and will always use them in the future.

Sheelagh · 16 December 2025

★★★★★ 5/5

Google

The team at Spencer’s were faultless with the sale of mine and my wife's property. Lizzie was our lead negotiator and guided us through the whole process and we where always confident our house was in the right hands. We were always …

Jack · 16 December 2025

★★★★★ 5/5

Google

Meg was fantastic throughout the whole buying process. She responded quickly and professionally and helped me with all of my queries. She liaised with my solicitor when needed and I felt confident throughout the process. Thanks Meg!

Olivia · 16 January 2026

★★★★★ 5/5

Google

We recently used Spencer’s to sell my mothers home and from the very first visit by their valuer, during the viewings and until the final transaction and handing over the keys to the new owner, they were an amazing organisation to deal with. Selling your old family home is never easy but all of the staff were always professional and totally understanding of our situation. Although all of the staff at Spencers were brilliant in all respects, our special thanks go to Meg Hudson who was our primary point of contact for the sale and she was always there when we needed her. Thank you Spencers. I would highly recommend Spencers to anyone who is looking for an honest, professional, and reputable Estate agent to take care of their sale.

Denis · 22 August 2024

★★★★★ 5/5

Google

Meg, Olivia and the team were brilliant from start to finish with our house sale. Communication was prompt and clear, and any queries were resolved very efficiently. We can’t thank them enough.

Sam · 16 February 2026

★★★★★ 5/5

Google

We recently sold our house with Spencer’s and they did a great job. At each stage of the process they exceeded our expectations from the initial valuation (and delivering a sale price that was over the asking price) through to completion. They were super communicative (special thanks to Lizzie who was excellent throughout) and we always felt like things were moving along and that we knew what was happening - we never had to chase them for updates once which has been the case previously with different estate agents. In addition, we’d put time and care into designing our home and right from the initial meeting we felt like they really understood our style which meant that they were able to bring in buyers who also appreciated the same things. Highly recommended 👍

Oli · 5 August 2024

★★★★★ 5/5

Google

Lizzie and Olivia were fantastic to work with. They managed the sale of my mum’s house after her move into a care home and were so compassionate, caring and most importantly: professional and efficient! Can’t recommend Spencer enough, it was such a great experience and they made what was a very stressful house sale a whole load easier. Thanks so much guys, and everyone else behind the scenes making the process smooth and straightforward. Really appreciate it.

Ellen · 22 September 2024

★★★★★ 5/5

Google

Spencer’s were fantastic in the purchase of our property, I would definitely recommend them. Thank you to Meg in particular who kept us up to date throughout and was always on hand for support when we needed it!

Ryan · 16 December 2025

★★★★★ 5/5

Google

Spencer Estate Agent (and thanks to Meg in particular) helped to push through what proved to be an elongated sales process involving a leasehold property that I was selling while remote from Sheffield. Spencer helped to push the process forward working with, and prodding, solicitors on both sides to push on the sale process. Spencer's were great in keeping me informed, hosting viewings and providing advice to help address issues in what turned into a longer than expected process. I would certainly use them again and recommend to others.

David · 4 September 2025

★★★★★ 5/5

Google

Big thanks to Lynn in the lettings team from a former tenant - by far the most helpful and professional agency I’ve rented from.

Kathryn · 26 March 2026

★★★★★ 5/5

Google

Professional from start to finish. I requested only quality viewings, i.e, people already on the market or in a position to proceed . Meg, Chloe and the team were happy to oblige. resulting in a genuine straightforward sale. Competitively priced, friendly staff and value for money. Thanks everyone!

Yvonne · 19 August 2025

★★★★★ 5/5

Google

We recently sold our house through Spencer’s after they came highly recommended by a friend. We were very happy with the service that we received from the team, but in particular, the support from Lizzie who was absolutely brilliant. This was our first time selling a house, and as we were also relocating, there were lots of different factors and stressors at play. Lizzie did a fantastic job at keeping lines of communication open between us and our buyers, and kept everyone pulling in the right direction. Lizzie was the calming voice of reason throughout the whole process and we massively valued and appreciated her advice and guidance. Big thank you from us Lizzie for all your help - and to the rest of the team at Spencer’s.

Sarah · 16 May 2024

★★★★★ 5/5

Google

Big thank you to Khloe, Lizzie, Olivia and everyone else we've dealt with at Spencers for making our house sale go so smoothly. Everyone was such a joy to work with, friendly and responsive - highly recommended! :)

Flora · 16 October 2025

★★★★★ 5/5

Google

Spencer did a fantastic job with my recent flat sale. Would highly recommend! Meg especially went above and beyond during the sale process. Excellent communication throughout - always fast to respond and helped to chase whenever things were slowing down. Thank you Meg for making a stressful process as pain-free as possible! The photos and listing were also fab. I will definitely be using Spencer for all sales in the future.

Flora · 19 August 2024

★★★★★ 5/5

Google

Spencer’s was incredibly professional and made the process of selling and buying a smooth one. The valuation was easy, honest and informative from Olivia. Meg was so supportive, quick to react to any problems and communication was excellent throughout. I hope we won’t be moving for a long time, but when we do I will be phoning up Spencer’s and asking for Meg to represent us. Thank you.

Alexandra · 1 October 2024

★★★★★ 5/5

Google

We tried to sell our house with another estate agent, and they were a nightmare. We were on the market for months with very few viewings. We switched to Spencers and they were on it from the very start. They have professionals for every stage of the process, and they all gave us really great advice. We were inundated with viewings and we accepted an offer above the asking price within 4 weeks. Lizzie was an awesome negotiator and was so supportive when things were feeling stressful. We would absolutely recommend Spencers. Thank you so much to Nicola, Lizzie, Chris, Khloe, Dug and everyone at Spencers. You guys are awesome xx

Fiona · 18 December 2023