Trusted Agent profile · Sheffield

Spencer The Estate Agent Sheffield reviews

★★★★★ Excellent

367 reviews across 1 platform

469 Ecclesall Road, Sheffield, S11 8PP

Spencer The Estate Agent's office in Sheffield, at 469 Ecclesall Road, is rated 4.7 out of 5 across 367 reviews on 1 platform, including 367 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.

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4.7 / 5

367

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Spencer The Estate Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sheffield office, from every platform, shown as written. First names only.

5/5

Google

My boyfriend and I have just bought through Spencer's and I think from the point of having our offer agreed to exchange/completion it was about 6 weeks. Meg Hudson was looking after our purchase and she was great throughout the process, she was really helpful and was in touch very frequently. Thanks again Meg/Spencer's!

Phoebe · 20 August 2023

Agent replied · 15 June 2024

Thanks Phoebe - enjoy your new home! 😊 …

5/5

Google

Recently bought my dream house with lots of support from the dream team at Spencer's. Extremely professional and efficient, great communication and lovely people! Massive thank you to Meg, Lizzie and all. Highly recommend.

Emily · 22 September 2024

Agent replied · 22 October 2024

Thank you Emily! 🤗 …

5/5

Google

Excellent team at Spencers. Lizzie was extremely helpful and often went above and beyond when helping with the purchase of the property, chasing up the vendor and solicitor when I couldn’t get a response from them and ensuring the purchase went as smoothly as it could. The new place is amazing! Thank you very much! Rhys

LEGOfan92 · 16 June 2023

Agent replied · 15 June 2024

Brilliant! Thank you - glad you love your new home too. 🥰 …

5/5

Google

We have recently used Spencers for a family house sale. Meg and the team were very professional and responsive throughout. They worked with us at every stage to progress the sale to it's conclusion. Thank you for all for your help.

Mark · 16 May 2024

Agent replied · 15 June 2024

Thank you Mark 🥰 …

5/5

Google

Really good service from Spencers, particularly Lizzie our lead agent...took into account our personal needs and circumstances in what proved to be a difficult house sale (due to our buyer)...had the right balance between listening to our needs whilst offering her professional advice...wouldnt have got through it all without that support...highly recommend

Energy_Zetiic · 19 September 2023

Agent replied · 15 June 2024

Fabulous!! Thank you! 😊 …

5/5

Google

My advice, stop reading the reviews and just go with Spencer! Great service throughout. Lizzie and Amelia were excellent, someone always seemed to be available and if they weren’t, you would ALWAYS get a call back on the same day. They were so good they almost made the moving process enjoyable (and would have succeeded if it weren’t for some shoddy antics further up the line!) Highly recommendedPositiveResponsiveness, Quality, Professionalism, Value

Dave · 27 August 2021

Agent replied · 15 June 2024

Thanks so much Dave! Lizzie and Amelia will love this. 🤗 …

5/5

Google

The loveliest estate agents in the land! Spencers were nothing short of wonderful throughout the whole process of selling my home, right from Chris carrying out the valuation through until I completed on the sale back in January. Everyone I dealt with along the way (and that was most of you - I'm persistent!) were fantastic, with an extra special mention to Tina and Lizzie for being my go-to people those few months - I couldn't have done it without you! Whilst the sale itself was a bumpy ride, I couldn't think of anyone better to have ridden it with. Thank you all so much for all your help xxx

Katie · 17 June 2018

Agent replied · 15 June 2024

LOVE THIS! Thank you x

5/5

Google

A truly fantastic estate agents. I was impressed with how customer focused they were, when I first purchased a property through Spencer's, that I decided to use them to rent a property. The rental side was also a dream. Customer focused to both myself and the tenant which helped us both. I was able to fully trust Spencer's decisions in managing the property. Of course, I used them to sell a property and obviously they were great again handling absolutely everything with great communication again from Meg this time. A-Star

Muma · 8 October 2024

Agent replied · 22 October 2024

Thank you so much for this! 🤗 …

1/5

Google

Spencer’s seems to excel in regards to selling houses and rental agreements as seen in other reviews. However, the staff and landlords they manage will attempt to avoid any sort of responsibility for serious living issues such as mould, leaks, etc. They repeatedly ignored requests for repairs and support and tried to pin serious design flaws on ourselves and previous tenants despite the obvious inadequacies in apartment ventilation and build quality. Only council intervention and threat of action was enough to warrant a sufficient response. I would not rent with Spencer’s again due to the seeming complete apathy of their office staff.

Will · 22 September 2024

Agent replied · 22 October 2024

We are sorry you had issues in this property - we have never had anyone have this issue before in over 15 years of looking after this property. We hope you are happy in your new home.

5/5

Google

I bought my first home through Spencer’s. Lizzie kept clear lines of communication open between all the involved parties and kept me updated throughout. Organising visits was straight forward and accommodating too. Thank you!

Lucy · 27 July 2024

Agent replied · 26 August 2024

Thank you Lucy! 😊 …

1/5

Google

It is difficult for me grasp how Spencer’s and there associated landlord felt comfortable charging me and my partner to live in an apartment that did not meet safe living standards. Me and my partner were repeatedly blamed (and even lied to) in regard to our apartment with extreme levels of black mould. This mould and damp lead me to have health consequences that even my workplace recognised. After months of back and forth we were still refused to be supported in any way, and were even told if we wanted to leave we would have to pay the landlord hundreds of pounds. We were then left with no choice but to involve the council, who quickly agreed that there was a complete lack of ventilation in our apartment and that we were not to blame. Following this, we ended up having an early end to the tenancy (without the high fee originally enforced by Spencer’s). It is also worth mentioning that other maintenance issues that present there upon moving in (windows that leak water, a balcony door that we were advised not to open, which would leave us no access to the balcony we were paying for) were not fixed within the time of our entire tenancy. I have email evidence to back up my claims and I am happy to share them with anyone who is considering working with Spencer’s.

Hattie · 20 August 2024

Agent replied · 22 October 2024

We are sorry you had issues in this property - we have never had anyone have this issue before in over 15 years of looking after this property. We hope you are happy in your new home.

5/5

Google

Myself and my wife are really happy with the service Meg and Spencer’s provided us with our house purchase. Thank you so much for all your support and hard work getting us our happy home to start a family. It means a lot to us. I highly recommend using Spencer Estate Agents.

Anthony · 19 August 2025

Agent replied · 9 September 2025

Thank you Anthony 😊 …

5/5

Google

Following our recent sale we would highly recommend Spencers. Can’t speak highly enough of the whole team, from start to finish they made the whole experience stress free. From our initial meeting and valuation with Chris, through the admin side and sale process with the excellent Lizzie and team we would have no hesitation in recommending Spencers. Thanks, Iain & AndreaPositiveProfessionalism

Iain · 16 June 2022

Agent replied · 15 June 2024

Thanks so much Iain and Andrea 😊🤗 …

5/5

Google

My wife and I had a very good experience all round with the staff at Spencer's. Chris, who gave our initial valuation, was always on hand to give advice throughout the process. Maggie, Ruby and Phillipa were on the ball when arranging viewings and communicating feedback. They appeared to be incredibly well coordinated as a team. The negotiations were professionally handled by Lizzie, and always with a very positive tone. We would highly recommend.

Patrick · 17 June 2019

Agent replied · 15 June 2024

Thank you so much! Love this. Well done Team.

5/5

Google

Spencer's managed to do what we thought was the impossible. We initially launched our property for sale with another agent that claimed they sold more properties in our area than anyone else... this turned out to be untrue and we wasted 6 months on the market with little interest. By chance a friend of ours wholeheartedly recommended Spencer's so we took a chance on them and are SO HAPPY we did. They managed to sell our property on the first viewing within a WEEK of going live. We have just completed and cannot recommend these guys enough. Their service is impressive with a really detailed portal to track marketing, interest and offers. We'd recommend them to anyone and most certainly will use them again when needed. Thank you!!

Oliver · 27 July 2024

Agent replied · 26 August 2024

Wow! Thank you for this Oliver! All the very best to you and your family! 🥰 …

5/5

Google

We've recently relocated from London to Sheffield and found a lovely family home to rent through Spencer's. Tom and Lynn were both really helpful throughout the process. They were understanding about our situation and happy to accommodate our particular needs coming from far away for viewings etc. They've been super quick to respond to any queries we've had since moving in and always professional and friendly. Highly recommend working with them.

Angharad · 16 June 2020

Agent replied · 15 June 2024

Thanks so much for this - I will pass on to Lynn and Tom.

5/5

Google

Would definitely recommend Spencers to everyone. They were our letting agent for 18 months and made everything incredibly easy, from the move in to the maintenance of the house throughout and finally helping us to leave the property as we moved on to a house of our own. Can't thank them enough and especially Lynn as she was our point of contact and helped us with every step along the way!

Helen · 16 June 2020

Agent replied · 15 June 2024

Thanks so much - Lynn will be delighted. 🤗 …

4/5

Google

Many thanks to Meg Hudson at Spencer's who worked so hard to overcome many problems and complete our sale at a very difficult time of the market.

Nigel · 10 October 2024

Agent replied · 9 November 2024

Thank you Nigel 🙌 …

5/5

Google

We can’t rate Lizzie and the whole Spencers team highly enough. Lizzie managed to combine utter professionalism with genuine support and compassion helping us get through what was at times an extremely stressful experience! Highly recommend 😊 …

Jane · 16 December 2025

Agent replied · 16 April 2026

Thank you very much 😊 …

5/5

Google

Bought a property through Spencers and the process was made as quick and easy as possible all thanks to Meg and the team there. Great service and communication throughout! Thanks to all the team.

Ciaran · 18 May 2024

Agent replied · 15 June 2024

Thank you! 🥳 …

5/5

Google

They sold my house and were professional throughout. Got a proper photographer out not just someone from the office with an iPhone, printed nice leaflets, got me the asking price, and dealt with my buyers awful solicitors. Can't ask for more really.

T · 12 October 2025

Agent replied · 12 October 2026

Thank you! 🙏 …

5/5

Google

I bought a new property through Spencer’s who are a lovely and friendly company. I viewed another property through them months prior to the one I ended up purchasing, and they remembered I had been looking for a while and were genuinely excited for me when I finally found the right place and had my offer accepted. Meg checked in with me regularly as the purchase went through and always replied to my enquiries promptly. Wouldn’t hesitate to recommend Spencer’s to others - that personal and friendly touch really makes a difference during an anxious and exciting time.

Sammi · 16 May 2024

Agent replied · 15 June 2024

Thank you! Good luck in your new home! 😊 …

5/5

Google

We bought a house where they were acting on behalf of the seller. They were really good, can't fault them, especially Meg who dealt with all our enquiries. Would definitely consider them if we were selling. Didn't even have to hassle them to take the sign down, it was gone the day after we moved in!

Nick · 16 June 2022

Agent replied · 15 June 2024

Thanks so much Nick 🤗 …

5/5

Google

Meg and the team at Spencer's estate agency stood head and shoulders above the other estate agency's we dealt with in our recent search and purchase. At every touch point they excelled! when and if we sell the property we will not go anywhere else!

Chris · 16 June 2023

Agent replied · 15 June 2024

Fabulous! Thank you Chris! 🤗 …

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Read Spencer The Estate Agent's Google reviews

Questions about Spencer The Estate Agent Sheffield

Has Spencer The Estate Agent won any awards?

Yes. In The Trusted Agent 2026 awards: Spencer The Estate Agent, Sheffield won Gold.

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