Trusted Agent profile · Sheffield

Spencer The Estate Agent Sheffield reviews

★★★★★ Excellent

367 reviews across 1 platform

469 Ecclesall Road, Sheffield, S11 8PP

Spencer The Estate Agent's office in Sheffield, at 469 Ecclesall Road, is rated 4.7 out of 5 across 367 reviews on 1 platform, including 367 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards.

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4.7 / 5

367

Reviews on Google

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Spencer The Estate Agent, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Sheffield office, from every platform, shown as written. First names only.

5/5

Google

Spencers recently facilitated the sale of our period property which had been split into flats, and owned by several members of the family, so not a run-of-the-mill sale. Olivia, Lizzie, Khloe and the whole team were extremely knowledgeable, intuitive, communicative and supportive from start to finish. They set realistic expectations and I can 100% recommend them. Thank you ladies!

MaiLin · 12 October 2025

Agent replied · 12 October 2026

Thank you so much! ☺️

5/5

Google

We have just recently moved into our Dream home, which was all down to Sarah from Spencers! When we were outbid on the property which we originally viewed Sarah was in constant touch with us to alert us of any similar Properties coming to the market - one of which I am sat in right now! Not only this, but once the offer had been accepted and the rest in the hands of the Solicitors Sarah (& Lizzie!) from Spencers were constantly providing me with updates and chasing the Solicitors themselves to make sure the process was as quick and efficient as possible - Something I did not expect from an Estate Agents and something that certainly shaved weeks off of the entire duration of the process! When Sarah was on annual leave I dealt with Lizzie over the phone who knew the whole case back to back and constantly kept me updated - they are obviously a close knit team! I could not recommend these guys highly enough, should I ever chose to move again in the future I will only ever be using Spencers - and I will continue to recommend them to friends and family. 5/5 Thank you SO much again guys!PositiveResponsiveness, Quality, Professionalism, Value

Leroy · 16 June 2021

Agent replied · 15 June 2024

WOWZERS! Thanks so very much for this, it’s wonderful. Thank you. ☺️

5/5

Google

I wanted to use Spencers for my house sale as they had handled the process when I moved in 25+ years ago! They didn't let me down..the whole team were a pleasure to work with - always professional and understanding. Chris Spooner was very helpful at the beginning clarifying lots of questions so many thanks for that. And a special thanks to Lizzie for your patience and good judgement - you certainly went the extra mile and in very trying circumstances with the CV pandemic. Much appreciated.PositiveResponsiveness, Quality, Professionalism, Value

Alan · 16 June 2021

Agent replied · 15 June 2024

Thanks so much Alan, this is lovely. 😊 …

5/5

Google

Honestly cannot speak more highly of the whole Spencer’s team, especially Sarah and Lizzie. They were without exception polite, efficient and extremely diligent throughout a relatively complicated buying process. They went over and above what could possibly have been expected to help the vendors and I negotiate multiple obstacles (that were certainly not if their making), and it is in no small part down to their tireless efforts and open communication that everyone was able to eventually move in on the right date. Cannot recommend them enough.PositiveResponsiveness, Quality, Professionalism

Natalya · 16 June 2021

Agent replied · 15 June 2024

WOWZERS! Thank you!! Well done Sarah and Lizzie! 😘😘 …

5/5

Google

This is the second time in seven years we have used Spencer's to sell a house. The first time was an early Victorian property with great character but needing significant updating. We had 42 viewings over two months before an offer and then another five months before the buyers were able to complete (problems with their solicitor). Spencer's support throughout was excellent. The second time we sold a terraced property through them to first time buyers after the first viewing. As we were looking for a new property at the same time we saw lots of other agencies and we can say that Spencers were clearly the best of them. They are efficient, can be relied on and their communication skills are excellent. Unlike many other agents they actually listen to their clients and act on their wishes. We don't plan to move for a long time now, if ever, but if we did we would engage Spencers again to sell for us without hesitation.PositiveResponsiveness, Quality, Professionalism, Value

Iain · 16 June 2021

Agent replied · 15 June 2024

Thank you so much for taking so much time to write this - much appreciated 😊 …

5/5

Google

I would highly recommend Spencers to anyone looking for an estate agent. Lizzie was brilliant - always happy to help and always got back to us quickly. She also knew many of the agencies we were working with so I felt in very safe and experienced hands in the process which most of us don't do very often! We were buying from them rather than selling but I would strongly suggest going to them first to sell a house as we felt they were equally supportive of both us and our vendors. Thanks so much!PositiveResponsiveness, Quality, Professionalism, Value

Sylvia · 16 June 2021

Agent replied · 15 June 2024

Thank you so much - what a lovely review! 😊 …

5/5

Google

By far Spencer stand out as one of the best estate agents in Sheffield. They made the greatest impression from all the many viewings I had as a buyer which led to an extremely smooth purchase. There was no one else to consider for the sale of my house which again I had nothing but a positive experience. Lizzie was always ahead in terms of liaising with both my solicitor and the buyers and moved the sale along really swiftly. I did not feel I ever had to chase as Lizzie was already dealing with it and had a great rapport with us all which made it all so stress-free. A big thank you to Lizzie and to Maggie too who make an excellent team, always friendly at the end of the phone and awfully quick to follow anything up.PositiveResponsiveness, Quality, Professionalism, Value

Clare · 16 June 2021

Agent replied · 15 June 2024

Thanks so much Clare! 🤗 …

5/5

Google

Spencer's were excellent all the way through the buying and selling process. They were friendly and very professional throughout, and kept us informed and up to date with all aspects. We worked with Lizzie, who was brilliant. I couldn't recommended Lizzie and the entire Spencer's team enough if you are looking at moving. I have moved with other companies before and Spencer's is night and day, the best I have dealt with. I hope not to move again soon, but if we do, we will definitely be using Spencer's again.PositiveResponsiveness, Professionalism

Adam · 16 June 2021

Agent replied · 15 June 2024

Thanks so much Adam, this is great to see! 🥰 …

5/5

Google

Would definitely recommend Spencer's, competitively priced, great attitude, and from our initial meeting and valuation right through to completion the team made it a pretty straightforward process. Great communication from everyone, and special thanks to Meg who was so helpful and kept on top of everything for us, first class job, if you're looking for a great estate agent then look no further.

Heather · 16 June 2023

Agent replied · 15 June 2024

Thank you Heather. This is great! ☺️

5/5

Google

I would 100% recommend Spencer’s, all the staff were amazing in particular Meg. They made a stressful time a lot easier, this is the third time I’ve used them both buying and selling and I would use them again

MARIA · 18 October 2024

Agent replied · 22 October 2024

Thank you so much Maria! ❤️

5/5

Google

I sold two houses through Spencer's at a time when the market was (even more) unpredictable. It was also more complicated because I live abroad. Spencer's advice was spot on and they were really supportive with the whole process. Meg was super professional and very pleasant to deal with. Thank you!

Alexa · 17 March 2024

Agent replied · 15 June 2024

Thank you for trusting us Alexa 🤗 …

5/5

Google

We are very happy with the service we have had from Spencers selling our house. They worked with us: they listened to what we said and advertised our house the way we wanted. Our negotiator Meg was brilliant - kept us well informed, gave us good advice and was there to support us all the way through. Definitely recommend.

Ann · 21 July 2023

Agent replied · 15 June 2024

Thank you very much Ann. 🤗 …

5/5

Google

We had a really good experience with Spencers letting department for our recent move. The property is everything it is advertised to be, and we were delighted that the bathroom floor was being re done before our move in date (without request). Although the signing/moving process was during COVID-19 restrictions, everything was done very quickly and efficiently by the estate agent Tom. Upon receiving our keys we were given a thorough briefing and the paperwork regarding the property, we felt that this was far more organised and clear than either of us have experienced through other companies. A big thank you to Tom and SpencersPositiveResponsiveness, Quality, Professionalism, Value

Lara · 27 August 2020

Agent replied · 15 June 2024

Thanks so much Lara x

5/5

Google

Great communication from the get go. Chris Spooner the valuer was friendly, approachable and not your typical sales person which was a big draw for me. We achieved the maximum value which we were thrilled with and Meg was very good at keeping contact throughout the process. Everything went smoothly and quickly. Thanks again, would reccommend. :)

Natalie · 20 August 2023

Agent replied · 15 June 2024

Thank you! Well done Chris and Meg 👏🙌 …

5/5

Google

Thank you Lynn for all your support over the past few years during our rental term in S11. You've been there at the end of the phone/email whenever we've had a problem. Luckily we haven't had many and the landlord has been equally efficient with any repairs. Our whole experience has been a joy and I only wish our next house was with you! I can only hope the next agents and landlord live up to your standards! Thanks again! With very best wishes, Sue and Mark :0)

Susan · 16 June 2020

Agent replied · 15 June 2024

Thank you so much. Lynn is delighted. 😊😊 …

5/5

Google

I cannot recommend Spencer highly enough for their very helpful, practical, swift and professional Lettings service . They are everything that a letting agent should be from the point of contact to the end of their service. I am a landlord and had been badly let down by another agency who were the complete antithesis of what Spencer are. I live 250 miles from Sheffield where my rental property is located, and had only about 24 hours in which to sort my tenant finding situation out. Chris Spooner, the negotiator/valuer arrived at the property within an hour of my initial call to Spencer. He gave a thorough and fair appraisal of the property and recommendation of price to ask. A few hours later I met with Lynne Braha and Tom Aspinal, who thereafter dealt with the matter. Within 2 - 3 working days, they found me tenants, and within 3 weeks they were in the property. Lynne and Tom were really helpful in every respect. If you are thinking of renting your property out in Sheffield, make Spencer your first stop.

Caroline · 16 June 2020

Agent replied · 15 June 2024

Thank you so much for this wonderful review. 🤗 …

5/5

Google

I have absolutely no hesitation in recommending this estate agent. From beginning to end the service was impeccable. I was selling my mother's house as she had gone into care - the usual stresses of house sale were therefore compounded by the circumstances. The Spencer team, especially Lizzie, were exceptional in their understanding of this and in their efforts to ensure as smooth a process as possible. At every stage I was kept in the picture as to what was happening and all my questions, however small, were answered with efficiency, courtesy and care. The costs have not only proved competitive, but also worth every penny. Many thanks Lizzie and all the team.

Sarah · 16 June 2020

Agent replied · 15 June 2024

So pleased - thank you so much. 😊 …

5/5

Google

Used Spencer as our estate agent's to rent our first house as a group of professionals. Possibly the first house we’ve viewed that looks just as good in real life as advertised! Have had a completely positive experience with Spencer's and would highly recommend. Service was totally professional. Many thanks to Tom and Lynn for their excellent communication and making the process of moving as smooth as possible from start to finish! Moving from County Durham and renting as a professional, rather than a student, in Sheffield has been a totally new experience for me - so thank you Spencer for helping me to make my first steps into becoming a Sheffield local with ease.

Katie · 16 June 2020

Agent replied · 15 June 2024

This is lovely! Thanks so much, I will show Lynn and Tom. 😘 …

5/5

Google

Excellent team at Spencers. Lizzie was extremely helpful and often went above and beyond when helping with the purchase of the property, chasing up the vendor and solicitor when I couldn’t get a response from them and ensuring the purchase went as smoothly as it could. The new place is amazing! Thank you very much! Rhys

Rhys · 27 August 2023

Agent replied · 26 August 2024

Brilliant! Thank you - glad you love your new home too. 🥰 …

5/5

Google

Lizzie and her team were absolutely great. We have just bought our house through them and they were an absolute pleasure to work with. They were helpful, friendly and kept us really well informed throughout the whole process. All questions were answered quickly and they always got back to us when they said they would. The Spencers team made the whole process of buying a house much less stressful than it usually seems to be. We would highly recommend.

Jill · 16 June 2020

Agent replied · 15 June 2024

Thanks so much Jill 🥰 …

5/5

Google

The service provided by Spencers throughout the sale of my house was second to none. From the valuation and valuable advice provided by Olivia and the communication throughout from Lizzie was exceptional. Would highly recommend!

Emma · 8 October 2024

Agent replied · 22 October 2024

Thank you Emma! 🤗🤗 …

5/5

Google

Would highly recommend using Spencers - We have just bought our first home and they were extremely helpful & accommodating from start to finish - Meg was fantastic with us and kept in regular contact with us to ensure the sale went though smoothly

Greg · 16 April 2024

Agent replied · 15 June 2024

Thank you Greg! 🤗 …

5/5

Google

We have used Spencer Agents for the last 20 years to buy, sell and rent property. We keep going back because in our opinion the family firm is reliable, trustworthy and we feel we get a personal service. The rates are very competitive. In the case of lettings, the team is prompt, and efficient in answering emails, organizing repairs and keeping in touch generally. Special thanks to Nicola, Chris, Lynn, Tom and Maggie for all your help. Would highly recommend all aspects of the Spencer Agency to others.

David · 17 June 2019

Agent replied · 15 June 2024

Thank you David, we really appreciate this and your kind words.

5/5

Google

I bought a property through Spencer. The purchase for various reasons was complicated and protracted. Spencer’s staff were professional and good humoured at all times. The negotiator, Meg was an absolute star; always calm, professional, helpful and supremely diplomatic. Thank you Meg

Anna · 16 May 2024

Agent replied · 15 June 2024

Well done Meg! Thank you Anna 🥰 …

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Questions about Spencer The Estate Agent Sheffield

Has Spencer The Estate Agent won any awards?

Yes. In The Trusted Agent 2026 awards: Spencer The Estate Agent, Sheffield won Gold.

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