1/5
GoogleNo show at house viewing. A loss of time and money for taxi.
Trusted Agent profile · Sheffield
Intus Lettings Sheffield reviews
★★★★★
168 reviews across 2 platforms
314 Shalesmoor, Sheffield, S3 8UL
Intus Lettings's office in Sheffield, at 314 Shalesmoor, is rated 4.5 out of 5 across 168 reviews on two platforms, including 128 Google reviews rated 4.6.
Reviews
Every review we hold for the Sheffield office, from every platform, shown as written. First names only.
Google1/5
TrustpilotDisappointing Experience
The service has been very unprofessional and disappointing. I would not recommend this agency unless they improve their communication, take responsibility for their mistakes and resolve maintenance issues more quickly.
5/5
GoogleI had a great experience with intus lettings due to our agent Alex. We were moving to Sheffield from overseas and our entire ordeal was made simple and convienent with the help of our agent. The agency is extremely friendly and helpful. Overall excellent staff and an amazing letting agency.
Agent replied · 21 June 2024
Thank you for that glowing review. We are delighted to have made your move to the UK a seamless one and hope you are very happy in your new home.
5/5
TrustpilotI highly recommend Intus
I highly recommend Intus. A very special thanks to Laura Correia, who was our agent. Laura helped us move from NI to Manchester very rapidly and always met our needs. The apartment is beautiful and very well situated.
5/5
Trustpilotphenomenal…
Laura and the team from Intus Letting were phenomenal!!
Agent replied · 13 June 2024
Thank you for your kind review Natalie, it has been a pleasure to be able to assist you.
5/5
GoogleI can echo the positive reviews left by other people regarding Intus Lettings. I first enquired about a property via Rightmove, requesting a reply via email, and got a swift response from Dayna Stephens. If, like me, you're extremely busy with work or have phone anxiety, then having someone email you as requested is so very much appreciated. Very few of the other letting agents I contacted even bothered to reply to my enquiries. Dayna helped me to find my current flat, and the whole process with her, from booking a viewing to seeing the property to completing all of the admin regarding renting, happened quickly, smoothly and efficiently. As my flat is managed by Intus I am now in contact with Jo Shufflebotham and so far communication has been swift. As of this moment, I wouldn't hesitate to rent from Intus again in the future.
1/5
TrustpilotTENANTS ARE REGARDED AS NUMBERS(£££) OTHER THAN PEOPLE
The management of the property I stayed in in Sheffied consider it’s tenants as numbers(££) other than people.paid premium for a one bedroom apartment in the heart of Sheffied.but unfortunately had to move to another city.was made to pay a huge fine as much as 1month rent even after I offered to have the tenancy agreement transferred.The house was put up for rent on the market and was marked up by £50. They Had prospective members of the public come view the apartment while I was still in there and within a week it was rented even with the mark up.I was glad I could help by providing unhindered access to the property and left it In prestige condition.fast forward to me getting back my deposit after I voluntarily asked the agency to get thier own cleaning team and paid a premium of about £115 as I was told it would be “DEEP CLEANING “..woke up to an email to say I left the apartment in a disappointing state hence I would be charged an extra £300 for damages.I won’t stand for that as I believe this is day light robbery wanting to fleece me of my deposit after you had successfully rented the apartment with a good mark up and turn around to say I left the house in a deplorable state an apartment that was taken off the market a week after it was listed with successful multiple viewings and no complaints from the team during viewings???please guys be careful while dealing with this Company.I won’t take this day light robbery laying down hence I am advising members of the public always use the carrot and stick approach dealing with these guys else you would be taken for a ride.I would keep you guys posted as things unfold
5/5
GoogleExcellent service and communication. Many thanks to Dayna, who was very helpful, kind and professional.
5/5
GoogleOverall amazing experience, Dayna was super fast with the transition from my previous apartment into this one and I couldn’t have asked for a better service! Great company 😌 …
5/5
GoogleGreat lettings agents. Rob was great throughout with prompt replies and amazing service.
5/5
GoogleReview based on Sheffield branch - The letting agents were really helpful from the viewing to the move-in day. They made the necessary adjustments where possible to ensure that I could rent my current apartment.
1/5
GoogleWords goes around you know? Heard people are quite upset with how some of your staffs treats them and brushing off maintenance and overall rude and blunt? Was preeing it on kelham island facebook group. Do better love.
5/5
GoogleI’ve been one of their tenants for almost 18 months now, and I am very convinced that their support is unmatched. Simple, straightforward and effective communication at all stages of my tenancy is what I appreciate the most.
5/5
GoogleAll staff at the Sheffield office have been very helpful - from the initial viewing through to the moving in process. All my queries/emails have been answered quickly and all matters have been dealt with promptly and efficiently.
5/5
GoogleVery good lettings agents
5/5
GoogleDayna was very helpful and answered all my queries during a stressful time
5/5
GoogleNaomi Wright at Intus Lettings was really helpful. I managed to get a viewing appointment in 2 days and moved in the following week. Communication has always been effective. Quick responses to all my questions. 🙂 …
5/5
TrustpilotHighly recommend Intus Lettings
The letting agents were always attentive and always made themselves available with regards to enquiries. They made the process very straightforward and were very informative
5/5
GoogleI moved into an apartment let by Intus last month and it's been all good so far. The application process and move-in process went smoothly, and Naomi and the staff at Intus have been very helpful.
5/5
GoogleMe and my partner had a viewing by the beautiful Myra and she was very informative, professional and made me and my partner feel very comfortable about the choosing of the property, she also gave us a varied option and was so helpful I would definitely recommend Intus Lettings for properties they are very affordable and high standard.
5/5
TrustpilotThe letting agents were really helpful…
The letting agents were really helpful from the viewing to the move-in day. They made the necessary adjustments where possible to ensure that I could rent my current apartment.
5/5
GoogleBest lettings agency I've dealt with in England. Harrison and the rest of the team are very professional and pleasant and try to deal with any issues that arise in a timely manner.
5/5
GoogleDayna Stephens was incredibly helpful with questions and with sorting out my move into the property
5/5
GoogleDyna is an angel very polite
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Intus Lettings Sheffield
How many reviews does Intus Lettings Sheffield have?
Intus Lettings's Sheffield office has 168 reviews across two platforms: 128 on Google, 40 on Trustpilot (across the whole business).
What is Intus Lettings Sheffield's rating?
Intus Lettings Sheffield is rated 4.5 out of 5 across all 168 reviews, and 4.6 out of 5 on Google from 128 reviews.
Where is Intus Lettings's Sheffield office?
Intus Lettings Sheffield, 314 Shalesmoor, Sheffield, S3 8UL.
